Joan Hilson

Chief Financial & Operating Officer, Signet Jewelers

Search every verified Joan Hilson interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Joan Hilson, Chief Financial and Operating Officer at Signet Jewelers, participated in the company’s Q3 fiscal 2026 earnings call on December 1, 2025, and in other recent earnings calls. She reported that the company delivered 3% comparable sales growth in the third quarter, driven by a 7% expansion in average unit retail, with growth across bridal, fashion, and watch categories. Hilson stated that the company raised the low end of its full-year same-store sales guidance to -0.2% and its adjusted operating income guidance by $20 million to $465 million. She noted that the company repurchased approximately $28 million in shares during the quarter, bringing year-to-date repurchases to nearly $180 million. Hilson attributed gross margin expansion of 130 basis points to merchandise margin improvement and occupancy leverage. In prior calls, Hilson discussed the company’s response to tariff increases on imports from India, which rose from 10% to 50% in five weeks, including a 25% Russian trade penalty. She said the company was mitigating the impact by shifting production, using bonded warehouses, and evaluating pricing. Hilson also highlighted the company’s use of data analytics and personalized marketing to target consumers, and noted that the company was tracking dating trends to forecast bridal demand, stating that it takes approximately 3.25 years from the start of a relationship to an engagement. She described the consumer as cautious but said Signet’s portfolio of brands covers 80% of the mid-market jewelry industry.