RXO CEO on fears of AI disruption: This business is about scale, relationships, and service
Drew Wilkerson, RXO chairman and CEO, joins 'Closing Bell Overtime' to talk why he believe fear around AI In the freight andย ...
Chief Executive Officer & Director, Rxo
Search every verified Drew Wilkerson interview, podcast appearance, and on-the-record quote โ each transcript cross-checked by AI and human review to confirm speaker identity. Drew Wilkerson, chairman and CEO of RXO, has been addressing the state of the freight market and the role of artificial intelligence in the logistics industry. In February 2026, he stated that the business is about "scale, relationships, and service," and argued that AI is a tool, not a threat to the traditional brokerage model. He noted that RXO's top customers have been with the company for over 16 years on average. Wilkerson described the current freight market as "soft," with demand still below 2019 levels, but pointed to a "structural change" in capacity due to the exit of non-domicile drivers and English language proficiency requirements, which he called the largest structural change he has seen in 20 years. He also cited optimism from the ISM report and home building trends, noting that each new home built generates eight truckload shipments. Wilkerson has emphasized RXO's growth in less-than-truckload (LTL) volumes, which increased 45% year-over-year, and its last-mile delivery business, which grew 17%. He attributed this growth to existing customers adopting the RXO Connect technology platform. Regarding tariffs, Wilkerson said customers are "searching for clarity" and are in the early stages of formulating plans. He also highlighted the company's acquisition of Coyote Logistics, which he described as a strategic move to position RXO for a market upturn. Wilkerson has stated that the company focuses on organic growth and that its technology platform, which uses AI and machine learning, helps improve employee productivity and customer service.
“The market is really trying to come to terms with whatever the reality is, whether itโs profit-taking in equities or reassessment of AI valuations, and thatโs creating a lot of uncertainty in the markets.”
“AI is changing how we do things, from back-office work to real-time pricing adjustments, and itโs expected to have a 1-2% impact on our business during all parts of the cycle.”
“The structural change in capacity in the freight industry, with a significant exit of drivers and reduced capacity, is setting up for a supply-driven inflection in 2026.”
“The decline in home depotโs earnings guidance and the slowdown in big-ticket purchases reflect a cautious consumer, which could signal broader economic concerns.”
Drew Wilkerson, RXO chairman and CEO, joins 'Closing Bell Overtime' to talk why he believe fear around AI In the freight andย ...
Today's guests are Goldman Sachs Asset Management's Kay Haigh, RXO's Drew Wilkerson, FUBU's Daymond John and Theย ...
Drew Wilkerson, Chairman & CEO of RXO, joins Worldwide Exchange to highlight strong growth in LTL freight and tech-drivenย ...
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The New York Stock Exchange welcomes RXO (NYSE: RXO) to the podium to celebrate the companyโs recent acquisition of Coyote Logistics. To honor the occasion, Drew Wilkerson, Chief Executive Officer, will ring The Opening Bellยฎ.
Drew Wilkerson, CEO of RXO, discusses his company's most recent earnings report, the outlook for the freight market, and hisย ...
RXO just announced the acquisition of Coyote Logistics for $1.025 billion. On today's episode, you get to hear a deep dive withย ...
Drew Wilkerson, RXO CEO, discusses the state of freight in the midst of the holiday spending season.
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