Former Chairman & Chief Executive Officer, Macys
Search every verified Terry Lundgren interview, podcast appearance, and on-the-record quote — each transcript cross-checked by AI and human review to confirm speaker identity. Terry Lundgren, former chairman and CEO of Macy's, appeared on the podcast "Retail & The Runway" on May 1, 2026, hosted by Ashley Morgan. During the episode, Lundgren discussed the responsibilities of a CEO, stating that he felt responsible for the 140,000 employees he oversaw at Macy's, Bloomingdale's, and Blue Mercury. He also addressed the future of retail, arguing that the strongest retailers will be those that offer an omnichannel shopping experience, combining physical stores with online sales. He noted that Amazon has succeeded without mastering the physical side of the business but said that for most other retailers, a formula involving both physical and online sales will be most successful. Lundgren also commented on the role of artificial intelligence in retail, saying that while many believe AI will help them, they are unsure how. He advised that people should learn more about technology and AI, adding that AI "will more than likely replace some jobs but will create other jobs." Additionally, he encouraged students to make personal connections with executives, suggesting that taking the initiative to introduce oneself can leave a positive impression and provide a competitive edge.
“I always felt like I was responsible for all of my employees and if I didn't make the right decisions and right choices and lead the company properly, you know, that I was impacting the 140,000 at one point employees that I had working for Macy's and Bloomingdales and Blue Mercury, which was all under my supervising al...”
“I think the the the retailers who for the most part are going to be the the the the strongest in the future, whether they're individual specialty store, whether they're offpric, or whether they're mass or department stores, are going to be the ones who really focus on the customer and who offer a, you know, an omni cha...”
“I think the the the retailers who for the most part are going to be the the the the strongest in the future, whether they're individual specialty store, whether they're offpric, or whether they're mass or department stores, are going to be the ones who really focus on the customer and who offer a, you know, an omni cha...”
“I think um if I was 21 again, I I I would definitely focus on um relationships um because because I think the skills we will all learn in in any roles that we're going to have over time just by repetition uh be, you know, you can get experience is great. Uh but you'll get those those two. But you know what's going to c...”
Success rarely begins with a perfect plan. When Terry Lundgren was a student at the University of Arizona, becoming the CEO of a Fortune 500 company was the farthest thing from his mind. But one pivotal moment — a tough phone call from his father — forced him to take responsibility for his future. That moment changed everything. From working full time while finishing school to rising through the ranks of retail, Lundgren built a career defined by discipline, curiosity, and a relentless commitment to doing every job better than anyone else. Eventually, that mindset carried him all the way to…
The department store industry just witnessed one of its most dramatic collapses. When Saks Global filed for bankruptcy in early ...
University of Arizona alum and former CEO of Macy's, Terry Lundgren, joined us for our Cats Connect Luncheon series! Subscribe ...
Terry Lundgren, Former Macy’s chairman & CEO and TJL Advisors founder & CEO, joins 'Fast Money' to talk cracks in consumer confidence. For access to live and exclusive video from CNBC subscribe to CNBC PRO: https://cnb.cx/42d859g » Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision » Subscribe to CNBC: https://cnb.cx/SubscribeCNBC Turn to CNBC TV for the latest stock market news and analysis. From market futures to live price updates CNBC is the leader in business news worldwide. Connect with CNBC News Online Get the latest news: http://www.cnbc.com/ Follow CNBC on LinkedIn: https…
How Stacey Bendet built her worldwide fashion brand.
... follow people to their car on the way to you know after the interview excuse me um you know my name's Terry lungren and I and ...
Terry Lundgren, former Macy’s CEO, joins 'Money Movers' to discuss Lundgren's thoughts on the luxury retail sector, how bad the luxury retail sector is, and what could be jarring for markets. For access to live and exclusive video from CNBC subscribe to CNBC PRO: https://cnb.cx/42d859g » Subscribe to CNBC TV: https://cnb.cx/SubscribeCNBCtelevision » Subscribe to CNBC: https://cnb.cx/SubscribeCNBC Turn to CNBC TV for the latest stock market news and analysis. From market futures to live price updates CNBC is the leader in business news worldwide. Connect with CNBC News Online Get the latest…
Terry Lundgren, TJL Advisors founder and former Macy's CEO, joins 'Money Movers' to discuss Macy's potential buyout, the 2024 retail outlook, and more.
Ken Pilot interviews Terry Lundgren for this flight of The Retail Pilot - Leaders & Legends. Terry Lundgren served for 14 years as CEO of Macy’s, Inc., operator of Macy’s, Bloomingdale’s, Bluemercury and one of the largest retail ecommerce businesses in America. He retired from Macy’s, Inc. in January 2018 after serving for 10 months as the company’s Executive Chairman. Prior to becoming CEO of the company in February 2003 and Chairman and CEO in January 2004, Lundgren had been President and Chief Merchandising Officer since May 1997. He is the founder of the Terry J. Lundgren Center for Re…
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