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Mohan Goenka
Vice Chairman & Wholetime Director, Emami Limited

What is Emami's rural strategy? | Director Mohan Goenka to ET NOW | EXCLUSIVE

🎥 Dec 01, 2020 📺 ET Now ⏱ 21m
Today on this special edition of India Revival Mission, we have Mohan Goenka the Director at Emami Limited to discuss the ...
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Transcript (37 segments)
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Interviewer0:06
Today on the special edition of India Revival Mission, let's welcome on board Mohan Goenka, the director at Emami Limited, joining in on the show right now. Mr. Goenka, morning, good to have you on the show and welcome to India Revival Mission. Hope all things well.
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Mohan Goenka0:30
Yeah, everything is good as of now.
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Interviewer0:30
Okay great. You know, things seem to be looking good with you given how strong your second quarter volume growth has been. Help us understand how has the recovery been in the third quarter and whether you're anywhere close to pre-COVID levels or not.
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Mohan Goenka0:47
So, I think we are very happy with our quarter two numbers. After a long time we have seen a double digit volume growth. Interestingly, this growth was led by a lot of brands, it was not led by just one or two brands, which was very fascinating. Even more interesting is the numbers that we are seeing in the third quarter. Winter has set in very well for us in north and central India because the third quarter consists of a large winter portfolio. So we are very optimistic of seeing a double digit growth in the third quarter as well. Things look to be bright. As I said, even in the third quarter this growth is led by a number of brands, not just by the winter portfolio. So yes, we are at beyond our pre-COVID levels. Also because Emami has a large rural base, rural is really flourishing, I would say rural is growing for us. So from all sides, I'm happy.
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Interviewer2:08
Okay, good to hear that. I'm going to talk about each individual brand and product portfolios in a bit, but since you talked about the winter product portfolio, help us understand where is that in terms of scalability as opposed to the pre-COVID level same time last year.
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Mohan Goenka2:30
So winter portfolio largely consists of Boro Plus brand and of course the Chyawanprash portfolio. Both the portfolios are double digit as I said. Winter has set in much earlier this time across India. And because it's a more rural-led brand, the volume growths are at double digit levels for now. We have to see how long this winter continues because it is just set in. If it continues like this, then of course we would grow much better than our last year numbers both on Chyawanprash and on Boro Plus.
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Interviewer3:14
Sure. Help us understand some numbers here. When you talk about Chyawanprash, because in the post-COVID world one has seen an increased reliance and dependence towards health and hygiene, I bet the sales of Chyawanprash must have zoomed.
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Mohan Goenka3:32
Yes, though Chyawanprash is relatively small in our total portfolio. It is around 50 crores of our sales come from Chyawanprash. But yes, we have in the last quarter also we grew at almost 2x plus. In this quarter also we are seeing about 30 to 40% growth in Chyawanprash, but it is relatively small compared to our other portfolios. But what is interesting is to see the numbers of Boro Plus. As I said, Boro Plus has really fired in the last one and a half months. If the winter continues to be the same, then we will outnumber our own budgets for Boro Plus.
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Interviewer4:11
Since the recovery really has been all about the rural end of the economy, and I'm not just talking about your product portfolios but across segments, even when it comes to auto, cement numbers, just about everything is showing a faster rural growth as opposed to urban areas. Considering 55% of your total revenue does come from the rural segment, help us understand what is the rural consumer gravitating towards when it comes to your product portfolio.
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Mohan Goenka4:43
So we have always been a rural play. Because of the reverse migration, we are seeing more traction coming from rural. What is also interesting to note in the recent past is consumers have upgraded from local brands to branded goods both in urban and rural. Because Emami has a large rural play, we are seeing more traction in rural. As I said, what is very interesting for me is not just it is led by Boro Plus, it is led by Boro Plus, it is led by Kesh King, it is led by Navaratna, every other portfolio that we have, which is very interesting. We have not seen in the past. Of course we have to see how long this trend continues, but as of now there is a strong traction.
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Interviewer5:41
Great, so suffice to say that all the innovation and new product categories would now be more rural dominated as has always been the case with you.
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Mohan Goenka5:52
I would say that it would be rural dominated. We are a mass market company, so we look at consumers across the straddle. Of course our contribution comes more from the rural, but yes, the new offerings, the new products that we have launched, it is across health, immunity, hygiene. Because of this pandemic we have seen a great opportunity in Zandu, in Boro Plus range, and the new range that we have launched under home and hygiene is Emami's. So it would cut ice across urban and rural, I would say.
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Interviewer6:34
At present, Mr. Goenka, the prices of raw materials are benign. What is your outlook on RM pricing and margins for the coming quarters? Because the raw material cost would have a huge bearing on the kind of growth projections that you have.
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Mohan Goenka6:52
So we have seen benign raw material prices for quite some time now and it still continues. So our margins are at all-time high. Last quarter we had almost done plus 30%. This quarter also it looks to be above 30%. Our average margin, EBITDA margins have been in the range of 26 to 27%. So we are happy with our margin profile. If the raw material prices remain to be like this, then we are very confident of doing an ever highest margins. Menthol also, one of our key raw materials is menthol, which is also benign for quite some time now.
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Interviewer7:26
You saw highest ever quarterly sales, Mr. Goenka, for Kesh King in the second quarter. Has that trend continued in the third quarter as well?
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Mohan Goenka7:45
Yes, absolutely. Kesh King is firing across urban and rural. We have seen some consumers moving from other brands to Kesh King in the recent past. As I said, consumers' preference have moved from local to branded goods, which we are seeing across our product range, in which Kesh King has also benefited, I would say. In the third quarter also, Kesh King numbers are double digit growth.
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Interviewer8:24
Yes, Mr. Goenka, reports also suggest that FMCG sales seem to be back to pre-COVID levels. When it comes to your advertising spend, is that the same for the company as well? Can you just walk us through what the outlook is when it comes to your ad, your promotional, your marketing spends?
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Mohan Goenka8:44
So yes, for now we have become very aggressive. As I said, we have launched multiple products in the last few months, which would be backed by very strong advertising. What looks like is that our advertising should be in the range of about 17 to 18%, what was at the pre-COVID levels. With new launches, because we have only become aggressive in the last few months as far as new launches are concerned, which would take away substantial amount of advertising.
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Interviewer9:20
Okay, fair enough. And in terms of your innovation, your new product launches, which are some of the categories that the company is planning to focus on? And what is it that you're looking at by way of contribution from your new products to the overall revenue mix?
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Mohan Goenka9:35
So we have launched multiple products under our brand Boro Plus, which is to do with health and hygiene, also home care. We have launched a new brand Emami Sol. We have launched multiple products under Zandu because health, immunity, these have become buzzwords, keywords. Consumers' preferences are really changing towards home care remedies or towards Indian Ayurvedic preparations. So these are some of the products that we have come up with. And sorry, what was your last question?
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Interviewer10:18
No, just wanted to understand as to where the new innovations in products would be, Mr. Goenka.
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Mohan Goenka10:27
Launches that we have done, we expect roughly about 4% of revenue coming from the new products. We have seen that in the last quarter, this quarter also it looks like it should be in the range of about 3 to 4%. The consumers have accepted, I would say, all the new launches that we have done in the past. It has been welcomed by the trade. Some of the products have good traction with the consumers also. Of course we would have to wait and watch because these are all new products. We have to be consistent with our marketing strategy. As I said, preferences are moving towards Indian brands, preferences are moving towards branded goods. So I think there is a good room for us to grow in these times.
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Interviewer11:18
Sure. Um, as an observer for the many years that you have been at the helm of Emami, what has been your experience and how the consumer behavior and patterns are changing, Mr. Goenka, in the post-COVID world?
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Mohan Goenka11:35
There's a very clear trend. Of course this has been very unique. There were trends where we were seeing that premium products were gaining traction, e-commerce was on the rise. But during these times we have seen a clear shift towards health, immunity, and hygiene. Everything has now limited to health, immunity, and hygiene. As I said, Emami has a good room to play because we have multiple brands where we can launch products under Boro Plus or under Zandu. Even an international brand which we acquired two years back in Germany, Creme 21, we have launched so many products under Creme 21 and we have seen the benefit. So every household today, every research that we do, they are doing something or the other as far as home care remedies are concerned. These are trends. I think this should continue because people have understood the benefit of home care, people have understood the benefit of Ayurveda, whether it is neem, whether it is aloe vera, anything you talk of today. So I think Zandu Healthcare can really take off and we have also launched many products under Zandu.
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Interviewer13:09
Okay. Mr. Goenka, I just want to understand, I know you spoke about rural driving growth. What is the sense that it has been over the past few months in terms of the overall supply chain, the labor migration issues? Have those now completely been ironed out, talking about urban as well as for rural? And what does the situation stand at presently?
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Mohan Goenka13:32
So there are no more challenges as far as supply chain is concerned. Now, of course there are periodic lockdowns in some cities, some towns, but I think by and large we have understood how to manage those situations. If we know there are lockdowns, then we of course supply to our distributors much in advance, we stock our distributors. So we have learned to manage these situations. There are no more disruptions, I would say.
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Interviewer14:08
And how has the festive season, the Diwali festive season, been for the company? And what kind of a spur in demand have you seen during this month?
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Mohan Goenka14:20
So we really don't, Diwali doesn't really matter so much for us because it's the entire winter that matters. As I said, winter has set in so well in the north and also in the central and the east, and Boro Plus has grown significantly well only because of the setting of winter. And so that is what it is. I think the trend should continue. Every data that we have seen suggests that the winter should be there till January or February. It should benefit Emami.
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Interviewer15:01
I just wanted to understand, in the September quarter as well there has been that uptick in discretionary consumer spend. Just walk us through a sense in terms of the kind of numbers that we've seen for Emami in particular and what the outlook is into these spends going forward.
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Mohan Goenka15:24
So as I mentioned, in the second quarter after a long time we grew double digit volume growth, it was almost I think 11-12%. This quarter we are looking at similar numbers or even better if the trend continues in December. So advertising is again would be at 17-18%. Our margin should be at all-time high despite of high advertising spends. Some of the new launches we are seeing good traction. So by and large, even international portfolio is doing good after a long time. So overall I would say numbers look to be interesting for the third quarter as of now. And as I said, brands like Kesh King has fired in the second quarter, we are seeing similar trends in the third quarter. Fair and Handsome, which is completely discretionary, we degrew quite substantially over the last few quarters. In the last quarter the degrowth was I think about 25-26%, and this quarter I think there should be a very low single digit degrowth in Fair and Handsome. We can even grow in Fair and Handsome. So there is a visible trend that discretionary spends also are coming up, at least for Emami we are seeing across the board there is growth momentum.
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Interviewer16:51
Mr. Goenka, what one has seen in the post-COVID world is the dependability and dependence on digital platforms. And across categories, consumers are migrating towards digital purchases as opposed to physical purchases. How is it that you at Emami are looking to rethink or restructure your omni as well as digital presence?
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Mohan Goenka17:16
This is very interesting. We see a huge scope in e-commerce. Presently our e-commerce business is only 2% compared to some of our peers who are at almost 4 to 5% or somewhere at 6%. So we have identified this as a huge growth opportunity. We have grown two and a half times in the last quarter, 2.5x in last quarter. We expect to be at 4 to 5% of our total sales in the next four quarters. For that, we are building up teams, we are launching specific SKUs for e-commerce, promotions for e-commerce, and some specific products only for e-commerce. It's a very interesting channel. It is going to stay, it is going to grow, and we understand the importance of it. So this should be a growth driver for Emami.
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Interviewer18:18
Mr. Goenka, could you just give us a sort of long-term roadmap outlook for the FMCG sector as well, given all of the challenges that it's been through, the fact that we have seen health and hygiene emerge as a very strong product category? What's the road ahead for the sector? Are there any hopes in terms of perhaps government action? Which are going to be the particular segments that will be leading growth for the sector going forward?
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Mohan Goenka18:48
Of course there is a huge opportunity. As far as Emami is concerned, the penetration levels for most of our brands are at single digit or low at 12-15%. So there is huge opportunity for Emami products. Now we have a huge basket, we have got seven brands which are plus 100 crores portfolio, we have three brands which are almost 500 crore plus portfolio. So to grow these brands, it becomes even more interesting and challenging. The more you penetrate, the faster we grow. So I think the outlook is fairly very robust. As I said, preferences toward branded goods are increasing. As GDP grows, per capita income grows, we would always see consumers moving to branded goods. Still there is a huge rural play. We are expanding on our distribution network in villages, in small towns everywhere. The more we penetrate, the more growth we see. So I think if we look at a slightly longer term view, there is a huge opportunity as far as we are concerned and the overall industry is concerned.
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Interviewer20:16
Right, Mr. Goenka, I understand that the company is also committed to reducing debt to zero from the current 40%. What is the strategy in place for that? What is the timeline that you're looking at?
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Mohan Goenka20:31
So we are absolutely committed. You have seen even in the most difficult times we brought down our pledge from 90% to 40%. In every analyst call I have, we have committed that promoters will bring down their debt to zero. We have enough assets. We are trying to monetize some of our land banks, some of our other assets. We are in no hurry to really liquidate them at a distress value. So we are in talks with some of the interested parties but at the right valuations. But yes, as far as the family is concerned, we have demonstrated and we are very sure we would bring our pledge to zero. I can't really commit timelines. Earlier we had planned for March, but with the things the way things look like, every industry is growing, we can get much better valuations for some of our assets, particularly in the real estate or our healthcare site. So we would dilute at the right time.
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Interviewer21:40
So Mr. Goenka, it's been a pleasure chatting with you. Thank you so much for taking time out and joining in and giving us a perspective as to how business is shaping up for the company and the outlook on the FMCG sector.