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Mathias Geisen
Member of the Board of Management, Marketing, Sales & Customer Experience, Mercedes-Benz Group AG

2017 Mercedes-Benz Metris Worker with General Manager Marketing, Mathias Geisen

🎥 Mar 11, 2016 📺 Javier Mota ⏱ 7m 👁 4611 views
On the heels of the Sprinter WORKER reveal at this year’s Chicago Auto Show, Mercedes-Benz is excited to announce the expansion of the WORKER lineup to include the Metris, Mercedes-Benz’s award-winning mid- size van. Available in both passenger and cargo configuration, the Metris WORKER Cargo will start at just $25,995,* while the Metris WORKER Passenger van will start at $29,995.* The Metris Cargo and Passenger Vans are “right sized;” able to fit into the garages of hard-working plumbers, electricians, general contractors and shuttle drivers, all while offering nearly twice the cargo space...
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Transcript (14 segments)
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Interviewer0:06
How are you? Good, thank you. So we're here at the Mercedes-Benz plant in South Carolina, which has been here for 10 years. You have a big announcement.
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Mathias Geisen0:16
Yesterday, just next door here. Right, yeah. That's true. We are very proud of that. We had our groundbreaking yesterday, finally for our real factory here, to make sure that we don't only sell the great Sprinter here in the US but that we also produce it in the US. We had the groundbreaking yesterday, and in the next years we will build a real factory here. Currently only reassembling, we ship from Germany, but it will be a real parts-by-parts factory in the future.
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Interviewer0:46
You take maybe a minute to explain that crazy? And that's the reason that you have the current operation here.
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Mathias Geisen0:50
I think the best thing to mention first: it applies to all manufacturers, not only Mercedes-Benz. It's called the Chicken Tax, which basically means if you want to import a cargo van from outside of the US to the US, there is a certain amount, 25%, charged for that. And to avoid that, what we do is basically we build the Sprinter in Düsseldorf, Germany. Immediately afterwards, we disassemble it into various parts. Perfect finished product, yeah, perfectly finished product, quality product. We disassemble once again, we put it in different vessels, ship it to the US, bring it here to the factory, and then merge the components again here in this factory, do a new quality check, and then sell it here in the US. And this is why we finally said, we have so great sales numbers here in the US, we have to have our own factory here, a part-by-part factory, being closer to our second biggest market worldwide for the Sprinter.
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Interviewer1:58
I heard it called like a nightmare process. Still successful with that? Yeah.
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Mathias Geisen2:02
We're still successful. And as I said, the only thing you can avoid is having your own factory here. And that applies to all vans. It's a pretty complicated process, but it still makes more sense than 25%. But of course, the time to market is an issue, and this is why it makes a lot of sense really producing right here in the US.
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Interviewer2:25
So the production will start, I understand, at the end of the decade, right? Still a few years of this.
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Mathias Geisen2:25
So what you see outside is currently building, but that will pretty soon, over the next years, the real factory, part-by-part factory. All the suppliers will come to this, and step by step then be able to roll out of this factory.
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Interviewer2:47
And now you've been building the Sprinter for 10 years, and since October I think this one, the eSprinter launch?
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Mathias Geisen2:58
The eSprinter is very successful, and we decided that it has exactly the right size for this market. Much better than a small van, capabilities comparable to larger vans, but a very, very nice and handy footprint. And this is why we think it's the right size for this market.
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Interviewer3:21
So even just a few months, it's eight months since it debuted here in the States. You're announcing like a second, the eSprinter worker here?
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Mathias Geisen3:21
We have seen that. We launched it in October last year, and the first vehicles got shipped to customers. Now after one year, we are offering the Worker Line for the eSprinter, just like we did with the Sprinter. The Worker Line means we want to address all customers of vans. We had many customers telling us they love driving a Mercedes-Benz van. The eSprinter is competitive, close to small vans in price but with capabilities comparable to larger vans. At $2,595, it's pretty aggressive. Commercial vehicles from Mercedes-Benz are very successful outside the US, but here people know us more for luxury cars. We have to overcome that perception. Our company is the world's largest manufacturer of commercial vehicles, with many brands. Here in the US, we are strong with Freightliner, which belongs to our company. So we have a lot of brands. Mercedes-Benz stands for cost efficiency. Now, because of this PR perception of being expensive, we have to overcome that. The eSprinter is as affordable as other vans but brings all the benefits of owning a Mercedes-Benz. It's heavy-duty work commercial, with many uses. Here at the plant, we see at least 20 different variants, from ambulances to everything.
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Interviewer5:58
So tell me your little Mercedes-Benz joke about the logo. Because I know officially it's we build engines for the ocean, for the land, and for the sky, right? Right. There's a version I heard somewhere, I don't know where, and it's a work schedule: I come in at 8, I go to lunch at noon, I go home at...
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Mathias Geisen5:58
That's not true. No, exactly. But this you can work more hours than that. And I think this is the feedback we get from customers. We can talk a lot about cost efficiency, we can talk a lot about safety, but what we really need to do is get the customers in the van, make them drive the van, and I think they figure out the huge difference to other products themselves. Hopefully work more than hours. Thank you.