Peter Terwiesch0:22
Thank you, Anssi, and welcome to Industrial Automation, where we serve the process and hybrid industries in their quest for ever safer, smarter, and more sustainable operations with automation, digitalization, and electrification. I'll walk you through our portfolio and plans, and then we'll take a closer look at Energy Industries, which isn't only our largest division but is also an industry that, in particular, is going through a transformation globally. Then we'll find time for your questions.
As a leader in process automation and process electrification with growing momentum in digitalization, our mission clearly is value creation. We serve our customers with leading solutions that we support over the life cycle of their investment. That value for customers translates into value for shareholders. We target 14% as the middle of a profitability corridor by 2023, while continuing to deliver robust returns on capital in the upper 20s by focusing on quality of revenues and business that makes sense for both our customers and ABB.
Let's take a look at the industries that we serve. Safety, productivity, and sustainability are common goals across these industries, and integrated automation solutions—often combining process and power management together with a growing share of digitalization—are essential to realize these goals. This is the business context for our five divisions, and all five hold leading positions. Three of them—Energy Industries, Process Industries, and Marine & Ports—combine an integrated automation and electrical system offering that is differentiated by industry-specific products and complemented by services over the long life of these assets, which is typically measured in decades.
In Turbocharging and in Measurement & Analytics, we deliver products again supported by services over a long life cycle that enhance and extend the value of these investments for customers. Björn already mentioned the Turbocharging business is earmarked for exiting at the right time and in the right way—for ABB, for our customers, our employees. So we will have work to do there going forward.
Let's take a look at the markets that we serve. Several sectors that we serve are quite cyclical, so on this chart when we look at growth rates, we look at through-cycle growth rates. The sectors in the lower part are likely to grow slightly below GDP over the cycle and at the same time offering fits well with their focus on safety, productivity, and sustainability, so still there is an opportunity to capture an increasing part of their spend. Sectors in the upper part are likely to grow more.
Across all the industries we serve, we meet fairly consistent expectations. There is a capital investment phase where customers, for their capital investment and the project, look for reducing cost, schedule, and risk. And once the asset goes into operation, customers look for continuously improving—and that is basically the safety, the productivity, the asset life, and the environmental impact that are then key.
Here's a recipe for success in serving these industries and customers. We continue to invest in our leading technology positions, we use our strong domain knowledge we hold in many of these industry verticals that we serve, and we combine that into integrated solutions for customers where we take physical and digital building blocks, our domain expertise, and the engineering and service competence that we have around the world—in person and digitally remotely—in a virtuous cycle where sales comes after service and service comes after sales.
At the heart of process automation is the process control system, the distributed control system. In serving the process and hybrid industries, it's really the heart and brain of our customers' operations. Our customers have helped us to not only remain the global number one in distributed control systems for now over 20 years, but to even increase our share over the past decade, honoring our concept of evolution without obsolescence that protects their investment in ABB technology.
We have the largest scale in DCS, and we match that with strong industry-specific offerings. Plus, we're excited about DCS as the nucleus for a growing digital offering. Let's look at a typical integrated systems offering as we would deliver it in Energy Industries, Process Industries, or Marine & Ports. We internally source for more than 500 million in electrification and motion equipment, we then use our control system as an integration platform, we add industry-specific anchor products like a zesty part, propulsion that Björn already mentioned, gearless mill drives, or paper quality control systems, generator excitation—whatever the industry specifically is that we are serving—and then we add our domain expertise and engineering competence to deliver successful projects.
Executing these projects professionally translates into an asset-light, high-return-on-capital business for Industrial Automation with significant value generated also for ABB's Motion and Electrification businesses who have the margin on the product. By 2023, we aim to increase our margin to 14%, the middle of our corridor, and even further increase our already strong return on capital employed to around 29%. We are confident to get there by prioritizing quality of revenues before growth, which means focusing on high own value-added business and being able to say no to projects that have too low an ABB content to make sense for us.
To calibrate where we are going, let's look at where we have come from. Let's look first at 2013 to 2015, where interestingly in 2014 the oil price collapsed from 110 dollars down to 40 dollars a barrel, and you can see we held our margin. 2016 to 2018, then we started to really intensify the focus on execution, on the quality of revenues—the same levers I mentioned now—and we exited the EPC business that we had. We increased service, and we professionally executed our projects, all contributing to higher margin realization.
Then unfortunately came the setback in 2019 around conventional power generation, and the market in conventional power generation went down faster than most people—and I include myself in that—were seeing it coming. So we felt that twice. We felt that in Turbocharging, where stationary power generation is actually our second largest market sector, and we felt that strongly in power plant automation, which we had internally taken over in 2016. And that all was worsened by the Kusile power plant project in South Africa—a project that ABB took an order for in 2015, on which ABB then self-reported suspicious payments to the authorities in 2017.
We haven't previously published it, but here's a number that we are quite proud of, because through all those years, through all those ups and downs of the markets we are serving, we have produced a consistent return on capital employed in the upper 20s. Now, this year 2020 unfortunately puts us into a perfect storm. We're still working on overcoming some of the 2019 challenges, while the coronavirus disease is the first crisis in my lifetime that disproportionately affects service, which normally is the most resilient in this portfolio. But because of mobility constraints related to lockdowns, we've also suffered disproportionately on service.
In addition, the combination of the coronavirus disease and its consequences for our customers, together with the lower oil price, have really also cut into our customers' operations to different degrees. I won't go into all the details, but if you look at this conceptual slide where you see on the horizontal axis the impact that the coronavirus disease had, you see most pronounced, for instance, cruise vessel operators in Marine & Ports business—they of course hardly operate any parts of their fleet in this period of time, hence also their service need has declined significantly. While at the same time, if you take the oil and gas price impact, of course our Energy Industries business but also other parts would strongly feel that.
We are navigating this storm. We are keeping our people safe. We're staying close to customers—now a lot more through digital meetings than physical meetings in this period. We're trimming our organization with a combination of permanent and temporary adjustments, and we're increasingly interacting digitally with customers. And I'm confident that we will not only weather this storm, but we will ultimately come out stronger, as the crisis is also a catalyst for increasing the speed of digitalization in industry.
Here's in quite some more detail how we work our way back into and then towards the middle of our margin corridor. The first part is overcoming the Kusile and COVID headwinds. If you just take out Kusile of the last 12 months' data, that already puts us back above 10 percentage points margin. But the bigger part here then follows to get us towards the middle, which is really a focus on quality of revenues and further strengthening our execution, including our productivity, and continuing to grow our services, including digital, while continuing to invest in technology—and again, digitalization is a key part of it.
In going this path, not everybody is going exactly at the same pace and with the same priorities. In line with the framework of stability, profitability, and growth, our different divisions have different mandates. Three of them are out to improve performance, which means margin is the first priority before volume, and two of them are on the growth trajectory—that is, start from a margin basis that is already reasonably strong but are growing their volume as the first priority.
But that's a simplified picture, of course, because even below the division level, we clearly manage our offering portfolio as a continuous process. So our portfolio is not cast in stone—this is something we work on with differentiated priorities as a function of the attractiveness of a business and our ability to perform. Now there's one area across all our divisions that is really a priority, so let me talk a moment about our digital portfolio, where within the category of purely digital—so software and software as a service—we look at three different categories.
The first one is digital services around equipment that we have delivered, where often we basically differentiate the hardware that we've delivered through a software offering that comes on top. The second is digital system solutions, where we take a more holistic approach, very often on the basis of installed base of distributed control systems, based on operations data and know-how that we have about the domain in five value driver families. And this summer we started into a third category—a push beyond the operational technologies—combining, contextualizing, and analyzing data across operations technologies, engineering technologies, and information technologies.
And of course, across all that, we support our customers with cybersecurity services, and we help them with remote expertise in what we call collaborative operations.
Let's look at examples and financial numbers behind digitalization. Here, the underlying challenge is that natural gas leakages are both a safety hazard because of the risk of explosion and an environmental hazard because methane is a potent greenhouse gas. That translates to a need for customers to localize leakages—for oil and gas companies and gas utilities. We have a hardware product that is a gas analyzer, but rather than installing it in a fixed way, we now mount it on cars or even drones, and we add location information capture, wind speed, take digital maps—and through all that, localize leakages exactly. We call that ABB Ability Mobile Guard and offer customers the choice of either sourcing the information as a service or buying our equipment and licensing our software.
When I talked about collaborative operations as a means of digitally providing expertise to people who are out on a marine vessel, a rig, in a remote mine or mill—through a combination of people and algorithms—let's have a quick look at this video.