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Rajiv Anand
Managing Director & Chief Executive Officer, IndusInd Bank

CEO AI Conclave 2026 | Welcome Address by Rajiv Anand | Bombay Chamber (Part 1)

🎥 Mar 24, 2026 📺 Bombay Chamber of Commerce and Industry ⏱ 17m
The Bombay Chamber of Commerce & Industry presents Part 1 of the CEO AI Conclave 2026 — a premier gathering of industry ...
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About Rajiv Anand

Rajiv Anand, Managing Director and CEO of IndusInd Bank, described the first quarter of fiscal year 2027 as a "clear inflection point" for the bank, stating that it has "substantially completed the balance sheet and earnings calibration" undertaken over the past year. In media appearances following the bank's Q1 results, Anand said the bank is now focused on accelerating sustainable growth, noting that he expects the bank to "start to grow in line with market" this year and that the exit position at the end of 2027 will position the bank to "dominate in our focus areas from 28 onwards." He attributed Q1 growth to the corporate side, stating that while corporate loan growth may be net interest margin-dilutive, it is positive from an operating expense and credit cost perspective. Anand also said the bank's board passed an enabling resolution to raise both debt and equity, but emphasized that the bank's capital position remains strong with a total capital adequacy ratio in excess of 17% and a Common Equity Tier 1 ratio above 16%, and that there are no immediate plans to raise capital. When asked about a decline in the bank's stock price following the earnings announcement, Anand stated, "That's not a question for me to answer. What I have control on is how I manage my business. I leave it to the markets on how they want to react on a day-to-day basis." He also addressed expectations for net interest margins, saying he wanted to "put to rest that the FCNR(B) money is not that cheap" and acknowledged there could be some margin pressure in the second quarter due to incoming liquidity, but expressed confidence that the bank has "enough engines of high yielding growth" to protect margins over the remaining three quarters.

Source: AI-verified profile updated from Rajiv Anand's recent appearances. Browse all interviews →

Transcript (3 segments)
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Tina Joy2:00
Good evening distinguished CEOs, technology leaders, past presidents and board members, and fellow advocates of an AI-driven future. On behalf of the Bombay Chamber of Commerce and Industry, this is Tina Joy welcoming you to our CEOs AI Conclave. A CEO of a retail company recently shared an interesting experience. His organization had initially deployed AI for a very simple reason: to optimize inventory and reduce stockouts. The goal was efficiency. But as the system began analyzing customer behavior, it started spotting patterns the company had never seen before: which products were often searched together, which regions were developing new preferences, and which customers were likely to try new categories. The company began using these insights to launch new product bundles and targeted campaigns. Within months, what started as a cost-saving initiative turned into one of their fastest-growing revenue streams. The CEO summed it up perfectly: 'We thought we were investing in AI to save money. We ended up discovering new ways to make money.' That in many ways captures what AI means for Indian enterprises today. Not just automation, but faster insights, sharper decisions, and the ability to move at the speed of the market. When we conceived the CEOs AI Playbook many months ago, our goal was simple: to capture how CEOs are architecting AI-driven enterprises in the real world. Not as a technology experiment, but as a strategic transformation reshaping decision-making, operations, and business models. Today is the fruition of that goal. To present his welcome address and set the theme for the conclave, I now invite Mr. Rajiv Anand, President Bombay Chamber and MD & CEO IndusInd Bank, to the dais. A huge round of applause for him.
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Rajiv Anand4:33
Distinguished CEOs, ST members of the board, members of the Bombay Chamber Council, generals, industry and technology leaders, good evening and very warm welcome to you. Thank you for being here. It's truly a privilege to welcome such an extraordinary gathering of leaders for a CEOs AI Conclave organized by the Bombay Chamber. For two centuries, the 190-year-old chamber has served as one of India's most influential platforms for business dialogue and policy engagement. Today, as we convene to discuss AI, we continue that tradition of examining the forces that will shape the next chapter of India's economic transformation. There could hardly be a more fitting city for this conversation than Mumbai. The financial capital of India and a city that has long been the engine of Indian enterprise. From finance and banking to pharmaceuticals, logistics, media and manufacturing, and of course the fast-growing digital economy, Mumbai reflects the diversity, scale and ambition of Indian business. Today we stand at another pivotal moment of that journey. AI, artificial intelligence, is no longer a distant technological possibility. It has rapidly moved from research labs to boardrooms, operating systems, supply chains, financial platforms and customer experiences. What we are witnessing is not merely an adoption of new technology. It is a structural shift in how businesses will operate, compete and create value. And India is uniquely positioned to lead in this transformation. Over the past decade, India has built one of the world's largest and most powerful digital ecosystems. A digital public infrastructure from Aadhaar to UPI and the broader India Stack has demonstrated how technology can be deployed at scale, unprecedented scale, to enable financial inclusion, digital commerce and innovation. Millions of Indians interact daily with AI-enabled platforms, whether through digital payments, e-commerce, customer service systems, healthcare platforms and smart governance initiatives. At the same time, India possesses one of the world's largest and most dynamic technology talent pools. Our engineers, data scientists and entrepreneurs are contributing to global AI innovation, while our startup ecosystem continues to produce breakthrough solutions across sectors. Increasingly, global companies are also looking to India not only as a technology services hub but as a center of AI research, product development and innovation. Recognizing this opportunity, the Government of India has also taken significant steps to build the country's AI ecosystem through initiatives such as the India AI Mission, investments in AI research and compute infrastructure, and policies designed to encourage responsible innovation. But while governments can create enabling frameworks, the real transformation will happen inside enterprises. The decisive question before us therefore is: how will Indian businesses harness AI to drive productivity, innovation and global competitiveness? For CEOs and business leaders, AI is no longer a side project or a technology experiment. It is rapidly becoming a strategic capability that will shape the future of every industry. In manufacturing, AI is enabling predictive maintenance, quality control and smart production systems. In financial services, one of Mumbai and India's strongest sectors, it is transforming fraud detection, credit analytics, algorithmic trading and personalized financial services. In healthcare and pharmaceuticals, it is accelerating drug discovery, diagnostics and patient care. In logistics and infrastructure, it is optimizing supply chains that support one of the world's largest and fastest-growing economies. And in media and entertainment, another sector deeply rooted in Mumbai, AI is redefining content creation, audience engagement and digital distribution. AI is also beginning to transform education and learning, enabling adaptive learning platforms and new ways of building the skills that India's future workforce needs. However, with these extraordinary opportunities also come important responsibilities. As AI systems influence decisions that affect businesses, consumers and society, questions of trust, ethics, transparency and accountability will become central. Data governance, algorithmic fairness, cyber security and regulatory alignment are now boardroom discussions rather than purely technical concerns. This means that AI transformation is fundamentally a leadership transformation. CEOs today are not merely adopters of technology; they are the architects of responsible AI-driven enterprises. The theme of today's forum therefore centers around three key priorities for leadership in the age of AI. One: AI as a strategic imperative. AI must move beyond isolated pilots and proof-of-concept initiatives. Leading organizations are embedding AI across the enterprise, from operations and product innovation to customer experience and strategic decision-making. Two: Responsible and trusted AI. Trust will be the defining factor for sustainable AI adoption. Companies must build governance frameworks that ensure transparency, fairness, data protection and ethical deployment of AI systems. Three: The future of work in India. AI will reshape roles, skills and organizational structures. The most forward-looking companies are investing in reskilling, creating AI-ready cultures and empowering employees to work alongside intelligent systems. For India, the stakes are particularly significant. Over the past three decades, the country successfully built a globally competitive IT services industry that transformed our economic trajectory and positioned India as a technology powerhouse. AI now presents an opportunity to build the next wave of global leadership, this time in AI-driven products, platforms and enterprise innovation. But achieving this vision will require collaboration between industry, academia, government and startups. It will require investment in research, computing infrastructure and talent development. And ultimately, it will require bold leadership from CEOs who are willing to reimagine how their organizations operate in an AI-driven world. This is precisely why gatherings such as today's are so important. The Bombay Chamber has long played a vital role in bringing together leaders to deliberate on emerging economic trends and policy challenges. Today's discussion continues that legacy by providing a platform where CEOs can exchange ideas, share experiences and collectively shape the future of AI adoption in Indian industry. Over the course of today's forum, we will hear from distinguished speakers who are leading AI transformation across sectors. Their insights will help us move beyond the hype surrounding AI and focus on practical strategies for scaling adoption, managing organizational change and building responsible AI systems. My hope is that today's discussions will lead to three important outcomes: one, strategic clarity on how Indian enterprises can deploy AI at scale; two, responsible leadership in building trusted AI ecosystems; and three, collaborative momentum to strengthen India's position in the global AI landscape. India has repeatedly demonstrated its ability to transform technology into economic opportunity with the right vision, partnerships and leadership. Artificial intelligence can become a powerful catalyst for innovation, productivity and inclusive growth across our nation. Later today, we will unveil the CEOs AI Playbook. This playbook is a collaborative effort between the Bombay Chamber and the Indian Express Group, bringing together the collective wisdom of nearly 50 of India's leading CEOs across diverse industry sectors. Leaders who are not observing disruption from the sidelines but architecting it from within. I thank all my fellow authors featured here for their valuable insights and their support in making this happen. Thank you. Let me once again extend my warmest welcome to all of you. Your presence here reflects a shared commitment to shaping the future of Indian enterprise. Thank you so much.
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Tina Joy14:21
Thank you Mr. Anand. Before we go on, we would like to have a look at the achievements of the chamber established in 1836. Bombay Chamber is a legacy institution created by seven British pioneers and three Parsees, starting with John Skinner, the founder and first chairman of the chamber, and Narayan Danda, our first Indian president. The chamber has been shaped by exemplary leadership from esteemed multinational organizations. The Bombay Chamber headed numbering milestones like India's first railway line in 1853, the India Postage Act 1854, trade standardization, arbitration systems, and has initiated cultural events like the festival. Over the years, the chamber has organized conclaves, webinars, seminars on various trending topics, flagship events. Representative from the ministry, chamber D&I award became industry benchmark for excellence, diversity and inclusion. Our signature offerings including agriculture stakeholders, others focus on mutual funds, insurance, banking, sustainability, CSR, governance and HR. Through the Young Bombay Forums thought leadership series, industry luminaries share their journey, inspiring the next generation of business leaders. The chamber foundation day and AGM feature distinguished speakers. Through its events, the chamber helps handhold its MSME membership base in their corporate journey. The chamber also uses representation to the government, including pre and post budget memorandums. The chamber hosts trade delegations from various countries and meets with councilors from different consulates to discuss collaborations. The chamber also works on international projects with multilateral agencies. To prepare and groom future leadership, the chamber conducts mentoring and training programs and also offers platforms for venture capitalists, angel investors and startups to meet and connect. Industrial site visits, industry sustainability CSR. Centrally office also offers high-tech well conference along office cubic and work station facilities available on the chamber publication including the Economic Outlook and Sustainability. By monthly Bombay Chamber Connect and its innovative theme desk calendar are eagerly awaited each year. The chamber also offers services like certificate of origin, labor advisory service, arbitration and mediation, and visa recommendation letters for members. As we move towards Viksit Bharat 2047, the chamber will continue to be a beacon of light for the industry.