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Reynolds Bish
Executive Chairman, Tungsten Automation

SNNLive with Reynolds Bish, CEO of Kofax plc.

🎥 Aug 08, 2012 📺 Planet MicroCap ⏱ 5m
SNNLive with Reynolds Bish, CEO of Kofax plc. (LSE: KFX) at the 13th Annual B. Riley & Co. Conference 2012 in Santa Monica, ...
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Transcript (25 segments)
S
Shelley Kraft0:01
Hi this is Shelley Kraft and we're coming to you live on SNN Live. We're at the 13th annual B. Riley and Company conference right here in Santa Monica, California. I have Reynolds Bish of Kofax, symbol KFX on the LSE. Welcome to SNN live.
R
Reynolds Bish0:20
Thank you, it's a pleasure to be here.
S
Shelley Kraft0:22
Kofax, what an original name. You're lucky I'm glad you didn't call yourselves Mickey Mantle Corporation.
R
Reynolds Bish0:30
Well, I'll tell you that goes back to the original founding of the company over 20 years ago. The two young guys that started it were real baseball fans and they decided to name it after Sandy Kofax. I already like these guys. Okay, I already like them. Okay, let's get right into it.
S
Shelley Kraft0:45
What does Kofax do?
R
Reynolds Bish0:47
Well, we develop and market software that allows organizations to manage all the communications and information that flow into their businesses into their enterprise applications and repositories in a very cost-effective manner that also allows them to be more responsive to their customers in order to better grow their businesses.
S
Shelley Kraft1:06
All right, give me that in layman's terms.
R
Reynolds Bish1:08
Well, a perfect example would be Raymond James, who uses our software to capture over 60 million customer-related documents every year from over 2,500 locations around the company. They receive those in both paper and electronic form. If it's in paper, we scan it to produce a digital image. If it's electronic, we take the content and extract all the business-critical information from those forms and documents. We then help them understand how to act on that correspondence and communication to respond to customers, whether to create a new account and recognize revenue as they trade, or to change an address, or handle other business interactions. At the end of the process, they export all that information into their enterprise applications and repositories for online storage and retrieval.
S
Shelley Kraft2:06
Do you actually provide them people in-house?
R
Reynolds Bish2:10
No, no, we're not a business process outsourcer. We provide software that enables these capabilities. About 15 percent of our revenues come from business process outsourcers who use our software to provide these benefits to their customers as a service.
S
Shelley Kraft2:30
So you basically have to train some of their resources in-house to use your software, I take it.
R
Reynolds Bish2:35
Well, either we or the customer or a VAR or system integrator would use our software to apply it to solving their business problem, and then help them assume responsibility for it on a go-forward basis to operate, maintain, and extend usage over time for other applications.
S
Shelley Kraft2:55
So you must be one of the companies that's thankful for Sarbanes-Oxley.
R
Reynolds Bish3:02
Well, certainly the increased regulatory environment over the last number of years has improved our business and created a lot of opportunity for us. Because everything in digital form is much more routable, trackable, and retrievable. So we can also improve organizations' compliance efforts as a byproduct.
S
Shelley Kraft3:19
So any other industries that are so healthy for you to use as a client, for instance like the Raymond James of the securities industry?
R
Reynolds Bish3:29
Well, we get about 15 percent of our revenues out of each of six vertical markets: banking, insurance, government, health care, supply chain (manufacturing, wholesale, retail, and logistics), and business process outsourcers. All of which tend to be very highly regulated.
S
Shelley Kraft3:48
So what's the next industry sector you haven't attacked yet? That would be right, maybe social networking.
R
Reynolds Bish3:57
Well, there's a lot of things we're doing. The most recent is Kofax Mobile Capture, which extends our capture capabilities to smartphones and tablet computers and pushes the capture process to the point of origination where customer-facing interactions occur. That removes a lot of latency in responding to customers and conducting business. It's a great new product that will create a lot of opportunity for us going forward.
S
Shelley Kraft4:30
So what is the URL for Sandy Kofax? I mean for Kofax.
R
Reynolds Bish4:36
Sorry, that's all right. It's www.kofax.com.
S
Shelley Kraft4:43
You know they spelled Kofax wrong, you know that right? It's not Sandy Koufax's, C-O-U-F-A-X.
R
Reynolds Bish4:49
Is that right? I wasn't aware. As I told you earlier, I'm not a real baseball fan, but I know you are. Brooklyn, I grew up with the guy, you know what I mean?
S
Shelley Kraft4:57
Ladies and gentlemen, Reynolds Bish, Kofax, KFX on the LSE. This is the 13th annual B. Riley Investor Conference in Santa Monica, California.
R
Reynolds Bish5:08
Thank you very much. I enjoyed it. Say hello to the boys for me.
S
Shelley Kraft5:10
Okay, thank you.