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Soren Toft
Chief Executive Officer (CEO), MSC Mediterranean Shipping Company S.A.

AFRICA HALL J2 Conversation with Soren Toft

🎥 Jun 15, 2022 📺 Africa CEO Forum ⏱ 30m 👁 674 views
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About Soren Toft

In September 2019, Søren Toft, then Chief Operating Officer of Maersk, spoke at the United Nations Climate Action Summit in New York. He presented the "Getting to Zero Coalition," a new initiative aimed at decarbonizing the maritime industry. Toft stated that Maersk had set a target of becoming carbon neutral by 2050, describing this goal as necessary for the world, future generations, and the shipping sector's relevance as a servant of global trade. He argued that fully decarbonizing shipping by 2050 would require a total shift in propulsion technologies and energy sources, and that the first commercially viable carbon-neutral vessel should be in service by 2030. Toft emphasized that the climate crisis requires urgent and collaborative action. He noted that while Maersk had been a leader in CO2 efficiency for over a decade and expected to improve efficiency by 60 percent by 2030, this would only absorb growth, leaving total emissions unchanged. He expressed confidence that the Getting to Zero Coalition could help accelerate innovation, scale efforts, and create the framework conditions needed to achieve the 2030 milestone, and suggested it could serve as a model for other hard-to-abate sectors.

Source: AI-verified profile updated from Soren Toft's recent appearances. Browse all interviews →

Transcript (48 segments)
V
Vanessa0:17
Thank you so much, Larry. I'm always delighted to be introduced by you.
L
Larry0:23
Only the best introductions for you, Vanessa. Thank you so much.
V
Vanessa0:26
Great to see all of you and fantastic to be here at the Africa CEO Forum. We had a fantastic first day, and we're halfway through the second day. The conversations have been very illuminating and inspiring as we try to navigate some tough challenges. But I'm so excited for our next conversation. We have a one-on-one with Soren Toft, the CEO of MSC. Soren, please join me on stage. Thank you.
Fantastic to see you. Thank you for coming through. Have you been to Abidjan before? It's my first time. Is it your first time? And what do you think of this fabulous city? Have you been out? To be honest, I haven't seen much, so we've got to take this man out of the conference hall, guys. Really good to see you. You know, MSC is a company that we all follow. I think it is absolutely vital to Africa. You've got a huge history here from the 1970s, being one of the first to link and wrap with Mogadishu. But it's been such an incredible journey. I think the most exciting thing now — and I'm going to get right into it — is your acquisition of Bolloré Logistics. I know it's still under regulatory approval, so it's yet to happen. Six billion dollars worth. Everyone's asking the question why. We kind of know you want to be plugged in more into the growth story on the continent, but tell us in your own words.
S
Soren Toft1:54
Sure, thank you. And thank you for having me. Let's jump right into it. As you said, we have a long and proud history in Africa. We've been here for more than 50 years, and we absolutely see the future of Africa right in front of us. Secondly, Bolloré has in their own history built an amazing company. When the family owner behind it decided that they were going to potentially part with it, we said we can't let such a great asset go by the wayside. We think we would be a great owner to stand on the shoulders of the great company they have built and really develop it into the future. They are a very recognized player in Africa, they've been here a long time. We are a growth company, we have a lot of ships on order, we have a lot of appetite for growth. Africa is a growing continent as we've heard over the last day and a half. Population is growing dramatically. I think this is a fabulous combination.
V
Vanessa2:55
That's the most optimistic outlook I've heard in the last few days, I have to say. Your appetite for growth — you and I spoke yesterday, and you were saying that traditionally you've always been a player that focuses on organic growth, but you've been spending some money. You guys have been buying a lot of assets. It's hard not to notice — from ferries to airlines. It is incredible to see. I think you guys now are officially the biggest ship owner in the world. Tell me why you've been on this massive acquisition path. If you're spending this money, you're thinking the future is looking bright.
S
Soren Toft3:32
Well, in fact we've been spending money, that's correct. But our biggest thrust for the future is really the organic growth we're having. The number of ships we have on order is really to propel our organic growth. But it's true, we've gone through a year and a half to two years of good fortunes for our industry, finally I would say after a couple of decades living off very meager returns while having to invest billions every year just to keep the ships afloat, so to speak. What we have done is said, 'We're going to continue the organic growth path, but now that we've had better fortunes, there are a few interesting assets to pick up — assets that fit our strategy.' We are a shipping company, that's our core and it will always be our core. But around it we are building a number of associated and related businesses. We are already in terminals today through our company TiL. Bolloré brings another 22 concessions to the family, so we thought that was a perfect match for us.
V
Vanessa4:30
I'm so glad you mentioned the terminals because I think there's a lot of questions. I mean, analysts are looking at this acquisition and asking what weight did you give the terminals in this acquisition. Are they the big prize for you in Africa as you embark on this acquisition of Bolloré?
S
Soren Toft4:47
For sure the biggest piece in Bolloré Africa Logistics are the terminals. We've also heard over the past day or so that infrastructure in Africa is critical. So we come from saying we're going to take these additional pieces of infrastructure over, but we're not going to stop there. We're going to keep developing them. They are very important for our network, our network of ships, the services we offer, the lines we produce. For Africa, we've also heard in the last day that infrastructure is absolutely critical, starting with terminal infrastructure but also the further hinterland infrastructure as the population grows.
V
Vanessa5:23
So everybody wants to know, what are you going to do with this acquisition? What kind of money are you going to throw at this once you start bedding it down?
S
Soren Toft5:30
Well, we're not going to be able to tell you what. I know you never tell us much because you're MSC, so you always keep us hanging. Well, we're a private company and we will remain a private company. But what I will tell you is what we have spent for the company. The DNA of our company is to grow, and therefore the DNA of what we are doing is to advance and further propel Bolloré Africa. This is a fantastic organization with a fantastic brand and great people. We're going to add 20,000 new family members to MSC, so I also have my mindset in making sure they feel comfortable and at home so they can continue their growth journey. We're going to keep the company separate, we're going to keep it with a separate brand — it won't be the Bolloré brand because that belongs to the Bolloré family obviously. We're coming out in the not too distant future with a new brand.
V
Vanessa6:20
Okay, so we'll wait for that because we still have to wait for regulatory approval. Let's talk about the legacy issues that Bolloré will be leaving behind. I know you say you guys have a good relationship, and we understand that. But with this acquisition you also take on a legacy which has been very widely documented — some good and quite a bit of bad as well. How have you weighed up those risks?
S
Soren Toft6:44
When you go through a process like this, you go through a due diligence process and you weigh in everything that you see. I think we've had a very good dialogue with the Bolloré family about all of this. We have structured the agreement in a way that if there are any bad surprises — which I don't think there will be — but if there are, we have an agreed mechanism to sort it out.
V
Vanessa7:08
What are you worried about?
S
Soren Toft7:10
I'm not worrying about much. We know that in a portfolio there will always be good things and bad things. In our own portfolio of terminals or in our liner services, some routes are better than others. Times go up and down. This will be the same here. But our mindset is really to develop and grow the business. I'm convinced we can do that. What we can bring to Bolloré is a new dimension in the sense that we come from the ocean side. Our services will be able to go to the terminals of Bolloré, and we will be able to develop those terminals even more as we expand our shipping network.
V
Vanessa7:46
Yes, I want to talk expansion because you mentioned a few things a few minutes ago. So you've had a very good few years, right? This is because of the pandemic when we saw the shipping industry completely disrupted. Carriers were, I mean it was crazy to see the rerouting and the congestion at ports once things started to go back up. I've heard from analysts that the last three years have been that good for carriers that it's basically made up for the losses and the lean years you experienced for 20 years. Is that true? And notice I'm not asking for numbers because I know you don't give numbers. Hopefully you can talk around this.
S
Soren Toft8:25
My first comment to you would be, don't believe all the analysts are saying. But that being said, yes of course we had a couple of good years. But I think it's also important to take the context. We had definitely one or two decades where it was not that great, and at the same time we kept investing billions every year just to stay where we are. It requires billions of dollars of investments. So I wouldn't say that we have deserved it, but I certainly think, number one, we play a pivotal role in world trade. Our industry connects consumers and producers, makes trade happen, brings people out of prosperity. If you want this industry to keep investing in the future, we also have to earn a living.
V
Vanessa9:07
Now it's been a bit extreme. So what are your margins then? Well, they will not be disclosed, as you know. I have to try — I'm a numbers person. Okay, I get that. But can we reflect on why it was so lean and difficult for 20 years and what has changed now? Let's talk about supply taken out of the market so we can understand the supply demand dynamics that are so vitally different now.
S
Soren Toft9:33
For years it was a fragmented industry. You had 20, 30 players. Secondly, supply and demand seemed to rule the waves, and there was an excess of supply. Now that equation has turned. In the meantime, the industry has consolidated and there are alliances out there. It's still, compared to other industries, a relatively fragmented industry in the sense that top seven accounts for 80% of capacity. That's not unusual if you look into other industries. But it was so fragmented way back and it was so reliant on supply and demand that that was the real cause, I think, of why it was not the greatest industry. On the other hand, it was an industry in those years that grew a lot in the 80s and 90s. Global container shipping was growing 10% per year, so you could say the growth was kind of overshadowing the fact that the returns weren't fantastic.
V
Vanessa10:28
I mean, was it also because just a lot of competition in the market? Which is highly competitive? Yes, as I said, more than 20, 30 players, highly competitive. Now we've seen consolidation, so there's a bit of a change in dynamics. I want you to tell me what it was like during the pandemic for you guys. I know you were in transition at the time. Honestly, when we saw just nothing moving in our seas, looking at the Baltic Dry Index, it was like there was no movement. Then when we saw the amount of congestion at the ports and ships for miles outside, we thought how is this going to work through the system?
S
Soren Toft11:05
Let me tell you my story. I decided to join this wonderful company in late 2019 but had to take an annual sabbatical as I was leaving one of the large competitors of MSC. I was sitting literally on my couch — because there was also COVID in Denmark in those days — and I was watching how Maersk dropped and I was thinking, 'Oh geez, Soren, what have you done? What is it that you have signed up for? You may be in for a really tough time. You may have to come and rescue the pieces or whatever else.' So I was a little bit in that frame of mind. But then what very quickly happened — and I think it's fascinating — first of all, we kept the supply chains going. Our seafarers, I think, are some of the real unsung heroes of this world. They kept working all through these things with massive restrictions, kept trade flowing. Imagine what a pandemic with lockdowns would have been if you couldn't even order your basic amenities, let alone order things online. We made sure the supply chains kept flowing. Then what happened was that as COVID over the summer subdued a little bit, a lot of the consumption that goes to services went to physical goods. Container demand started to pick up dramatically in the fourth quarter and into the first quarter of 2021, really fueled by the American consumer. Everybody needed the fifth television, everybody needed a home renovation, everybody needed a new kitchen. Of course, it was also fueled by the fact that governments pumped billions and billions of dollars into the economy — something we are maybe now seeing a bit of a flip side on in terms of the inflation that's going on in the world.
V
Vanessa12:47
Exactly. And I mean, the fifth television of course is vital, right? But I wonder now as inflation is starting to bite in the U.S., you're seeing squeezing of monetary policy and hiking of interest rates, and yes, wage growth in the U.S. is looking really robust, but that could turn as gasoline prices and the cost of food increases. So how are you putting that into your model right now in terms of what that's going to do to demand? Are you expecting demand destruction in these important markets?
S
Soren Toft13:17
Indeed. Firstly, I think we have seen that the first quarter of this year has a slight reduction in terms of demand year on year. We have to be careful comparing year on year because the first quarter of 2021 was really a boom. So there's still, I would say, pretty good demand, but year on year it has gone down. We of course worry about what we see on inflation and interest rates and so on. Our hope is that we have some kind of a soft landing, if you can say so, where there's still a bit of growth in the world. Secondly, we are a global company. We are used to the fact that maybe one part of the world is doing well, another is doing less well. Of course, we are agile in the sense that we will move our assets around to where the opportunities are. Recently we moved a lot of assets to the U.S. Who knows, I hope we can move even more assets to Africa.
V
Vanessa14:06
Are you expecting incredibly exciting growth on the continent? Because this inflation story and food insecurity is going to hurt the continent perhaps more so than other regions.
S
Soren Toft14:18
I can say I'm a big African believer. I'm a big African believer because I think the demographics speak for themselves. We all know that this continent will go from 1.3 billion people to more than 2 billion people in 30 years. All of these people want and deserve the same life that the rest of us have, meaning GDP per capita is bound to grow. I'm sure it'll be choppy, I'm sure it'll be bouncy up and down, but if you have the long view — 20, 30 years — I'm convinced Africa is the continent of the future.
V
Vanessa14:47
Are you pricing in industrialization of the continent where we are producing our own goods, processed goods, and exporting out, which will keep you busy? Or do you think imports are going to be just as important? What's the mix you're anticipating here?
S
Soren Toft15:07
I will tell you the truth: we are not so sophisticated that we are making plans for what's happening in 15 or 20 years. Hopefully you can bear with that. But I would say Africa has all the ingredients to do that, and I think Africa is becoming very much aware of the fact that they can go from just exporting commodities to taking those commodities and making them gradually into more finished goods.
V
Vanessa15:30
You were talking about the value chain. Given your acquisitions that we've seen and you're talking about organic growth, it looks to me — and I might be wrong here — that you're touching so many parts of the value chain that you're going to be absolutely difficult to replace. Your customers are going to have to come to you because you've got a full array of services. Is that the plan?
S
Soren Toft15:51
No, it's not really the plan. To tell you the truth, the supply chain is immense and we are covering some elements very deeply, but there are many elements we're not covering. Freight forwarders are very important and large customers to us. We don't intend to compete with them. They account for maybe half of our business, so going into a fight with half of our customers would not be very wise, if you ask me. So we're going to keep a very good relationship with them, keep growing with them, and I'm sure they will also adapt to the future with digitization. Secondly, we operate in partnerships all over the world. The DNA of our company, built by the Aponte family, is a company with organic growth but also a company that's used to working with partners. We will continue to do that. There are many things we're not the best at, and for that we need great partners.
V
Vanessa16:48
I want to talk about the geopolitical issues playing out between Russia and Ukraine and what this war is going to mean. For again a disruption: Russia being completely crowded out with sanctions, a huge deficit in what we used to see in the movement of grain from that region. How are you guys pricing in this new risk?
S
Soren Toft17:11
Immediately we saw that demand stopped completely to and from Ukraine. That was the first reality. Those containers came off our ships and we had to find a way to deploy ships in a better way. We have also seen a sharp reduction in import and export out of Russia. We for sure sympathize a lot with the Ukrainian people. This is a very tough battle for them. We are trying to support our own people, our seafarers, in the best possible way we can. We have done a lot and will continue to do that as a responsible company and also as a family business. I hope that NATO finds a way to open up certain corridors. We will be the first to step in and offer our services, offer our containers, establish the transport corridor so that things can move. As a matter of detail, right now we are actually resuming some of our exports and imports from Ukraine. We have built a new corridor via an Italian port where we're offering rail services so that we can still keep part of the economy flowing.
V
Vanessa18:28
That's incredible to hear that you've been plugged in in terms of keeping the logistics open. We've been focusing so much on the human impact and the political impact that we forget about the logistics: movement of people, movement of goods, how to keep that economy alive. Has it been challenging to figure out those corridors, or is it because you guys just have so much experience that you know exactly how to navigate even during times of instability?
S
Soren Toft18:55
It's been challenging. We didn't have all the answers in the beginning because we had to see what was going to happen. Was it an all-out war covering all of Ukraine? It seems it's kind of moved into certain regions. We have a very competent organization there. Many of them we have had to relocate on their wish to adjacent countries, but they are still operating our business there — what is left — keeping in contact with customers. We have simply tried, as we always try, to be very agile, entrepreneurial, and say, 'Where's an opportunity?' A country in such need deserves that we are there providing supply chain corridors for them.
V
Vanessa19:35
We heard the previous speaker talking about the climate change agenda for the continent, and I think it's a really vital conversation to have with regards to the shipping industry. We know the numbers: the shipping industry accounts for 2.5% of global carbon emissions, and cruise liners are actually the biggest emitters because of the facilities on board. I know you guys are saying you want to be carbon neutral by 2050, but there are different parts of your business. I want to focus on the cruise liners. I know you're going to say it's not really under your ambit, but I want to talk about it realistically: what is it that you can do? Then we'll talk cargo separately. But talk to me about the cruise industry. Is there real commitment? We've seen that the industry has been criticized for lobbying to water down some of the rules and regulations that will be implemented.
S
Soren Toft20:29
The real challenge with decarbonization is not the ships or the engines — all the technologies are available. The real challenge for all of us running ships — cruise, cargo, bulk — is the availability of fuel, the availability of green fuel. That is why we have said all along that it's very important that we operate in partnerships. Nobody can solve this on their own. A shipping company is a fuel user, not a fuel producer. We have been pushing very hard that we have global R&D that can tackle this problem. Right now the talks about an R&D fund worth $5 billion; we have said we're willing to up the ante to $10 or $15 billion if that's what it takes so that we find the right global solutions. Fuel is the issue. Secondly, this will be a transition because fuel availability dictates that we can't just switch all in one, two, three, or four years. That is one of the reasons — including on our cruise vessels — that we have gone for LNG, because acknowledging it's a transition lasting 15, 20, 25 years also means we should do what we can in the interim to reduce. What can we do in the interim? We can go to LNG because that already reduces CO2 emissions by 20%, takes out black carbon which is very bad for the melting of the ice cap. LNG minus 20% becomes 25, 30, 35%. Secondly, we need to continue to drive energy efficiency. That is vital in the interim period. There are many technologies we can deploy. One example: we have invested in an air lubrication system on 30 of our new buildings. We're basically building a blanket of bubbles underneath the ship, which takes 4 or 5% off the emissions. So there are many things we can do. It's not just about the very big goal at the end of the rainbow that comes maybe in 2050, or hopefully before.
V
Vanessa22:28
Hopefully before, because we're running out of time — we're at code red when it comes to climate change. Now I want to talk about cargo vessels. It's been fascinating to explore this industry where we're dealing with a lot of vessels that are 40 years old, meaning to be compliant they have to go very slowly — so slowly that it's almost completely inefficient. You have a huge order book for placement of ships; you've been buying a lot. More ships are coming into the market in 2023. So there's a supply question: are we going to have too much supply? Are they going to be decommissioned? Are we going to see huge decommissioning of older ships? How are you seeing that playing out?
S
Soren Toft23:10
The new rules coming into effect next year — EEXI, CII — will demand certain shifts in the tonnage because there will be ships that simply won't be able to pass the threshold. It's a progressively increasing threshold that starts in '23 but gets worse in '24, '25, '26. The way we have looked at it: number one, we need to replace old assets at end of life. We need to replace a number of chartered ships because we prefer to run predominantly our own fleet. We need to be compliant to the new rules. CII probably means we will have to reduce speed. For now, because green fuels are not available in the quantities we need, the only answer is either to slow down and add ships or to remove ports. But of course if you remove ports, you still need to fill your assets in a responsible way. That's what we've looked at. We still expect there will be growth in the world. The world goes up and down — we've had a very positive spell, maybe we will have a spell now that is a little less positive, but over time I'm sure trade will grow.
V
Vanessa24:26
I want to talk about freight charges very quickly, only because I feel I have to ask you this question. I've spoken to many businesses that say freight charges are completely unaffordable right now. You're saying, 'Listen, finally we're making some money, which means we can invest into the industry, and we also need to take money home at the end of the day.' Do you think freight charges now are overly inflated, not reflective of supply-demand dynamics? Do you think we've got some downside coming? Are you happy with what you're seeing right now — that this is a true reflection and we need to come to grips with what freight charges are like right now?
S
Soren Toft25:02
We are seeing the back end of what is supply and demand. Freight charges reflect supply and demand. For a long time it was driven by oversupply, so freight charges were low and customers were pushing us for lower and lower charges. The flip side is that once you get an excess of demand and a lack of supply, freight charges go up. Is that realistic? We had such a huge shock that knocked supply-demand dynamics. Over time it will normalize again, and that means freight charges will probably not be at the current level for the very long term. But it's also a fact — speaking to numerous customers — that some commodities are very sensitive to freight rates, no doubt, but there are many commodities that are not. The classic example I give is a pair of sneakers: the freight charge was normally about 10 cents per pair, retailing for $120 in the shop. Now maybe the freight charge is 30 or 40 cents a pair. I don't think that's going to change the retail price in the shop. So it's a very diverse picture. But of course some commodities are suffering from high freight charges.
V
Vanessa26:14
I guess one would argue that it's just compounding already huge inflation we're seeing across the board, which is why the question comes up. You mentioned family business quite a lot, and it's a great way to not answer my question on numbers. Hopefully one day you'll be able to give me more numbers. But I think the family business model has been fascinating. Actually, it's been a positive that you've been able to survive through these years. I find so many African family-owned businesses seem to be doing really well, and it's an interesting model for the African markets. What is your sense, having worked in the corporate industry, family versus publicly listed company? The pros and cons?
S
Soren Toft27:02
I came from a stock-listed company with a majority family owner, so there was also a relatively long perspective. But it's probably fair to say that when you're really private, the perspective becomes even longer. The ability to look at trends not on a 5-10 year scale but on a 20-30 year scale — that's one difference. Secondly, agility in decision-making is not always a given in a family company, for sure, but what I've experienced is that the agility to make decisions is a competitive edge. Of course you need to be close to your business. I think that's very important. Operating at 50,000 feet, you become removed. In our business, you have to be close, you need to be involved. As a family, they are involved — very involved. I tell you the truth, since you're asking me: it's actually a blessing. Coming in on the back of 52 years with pure family leadership, I don't think it would have been advisable for the family to exit and a new CEO to enter. I would any day of the week argue for this, but of course it's a progressive change for both parties — for them and for me. Succession planning is important.
V
Vanessa28:25
I think you'll have to ask them as well, but will they give me an interview? Do you...?
S
Soren Toft28:29
I think by hiring me, they have answered your question.
V
Vanessa28:34
Fantastic. Okay, so another one — maybe me being ambitious for the continent because I really want to see Africa prosper. When are we going to see such an important port on the continent that could rival what we see in LA or big ports in the East or even in the Middle East? Do you have aspirations to build something like that, and how far away would we be?
S
Soren Toft28:57
Let's not rival LA — that would be my first recommendation. Why not? But let's do better than LA. That would be my recommendation, and I'm convinced we can do better than LA. I'm convinced those ports will come to Africa. If you look at the developments in the last 10 years, we have gone from basically having no ports handling what we would call a 13,000-14,000 TEU vessel — a vessel with a draft of about 14-15 meters, 366 meters long — to today we are close to having 7 to 10 ports that can do that. This development will continue. We see it as our role not only to grow our business and make money but to develop the infrastructure that the world needs and the infrastructure that Africa needs. We are certainly on a pathway to do that because it will also grow our shipping business.
V
Vanessa29:53
Well, Soren, I hope to see you in many more African cities. I really look forward to asking the questions again down the line to see how the experience has been. We look forward to you bedding down your acquisition on the continent. Thank you so very much for your insights.
S
Soren Toft30:09
Thanks to you. It's fantastic. Thank you.
V
Vanessa30:13
A round of applause, ladies and gentlemen, the CEO of MSC. Thank you.