Sergio Colella2:02
Absolutely, we are convinced and see daily that the crisis is a powerful catalyst for digitalization. For our sector, technology in air transport, it accelerated an existing movement. For example, SITA's tools for airlines and airports. Beyond telecommunications infrastructure that must be protected, all information systems enable passengers to manage their journey: check-in, baggage drop, security, alerts on schedules and delays, ensuring a smooth experience. Also, providing aircraft with necessary data for optimal travel. Everything is done remotely via smartphone, from before arrival to destination. Your smartphone becomes the trip's remote control; giving passengers control increases satisfaction and reduces stress, leading to better trips. Now, a key technological shift is 5G.