Jan Gustafsson17:15
Thank you, Michalis. Now let me review the performance by category before we get back into a more detailed discussion of country and geographical segment performance. Sparkling beverage volume grew by 3.5%, higher than our total portfolio, a strong performance in a year where we experienced unusually poor weather in the critical summer months in several markets. What is particularly encouraging is that trademark Coke fueled our growth, and we saw even stronger growth in our areas of strategic focus: low and no sugar variants and adult sparkling. Low and no sugar sparkling grew by 26.7%, cycling 25.9% growth in the prior year. Adult sparkling grew by 7.1%, cycling 6%, and there are some very strong trends at the brand level. Let me give you a flavor: Coke Zero grew by 26.2%, while Fanta and Sprite low and no sugar variants grew by 90% and 157% respectively. Within adult sparkling, Schweppes grew by 8.3% and is gaining share. We also see good trends from our other adult sparkling brands, such as Royal Bliss, which grew volumes by 30%. What is particularly interesting is that adult sparkling grew the fastest in our Established segment, up 13.4%. Energy growth continues to be extremely strong, up 28.3% in 2019, cycling growth of just over 30% in 2018. Innovations are helping drive interest and sales in the category, and here I would like to highlight Coke Energy in the premium end of the market, Predator at the more affordable end, and a very successful flavor innovation of Monster Mango. Local water volumes grew by 1.4%, a slowdown from the previous year, impacted by the weather, some pricing competition in Russia and Hungary, and cycling the successful completion of a program in Poland designed to increase water volumes. Within water, it is encouraging to see good growth in smaller single-serve package types, up 4.7%, and to see transactions growing faster than the volumes, up 2.1%. Juice volumes declined by 1.7%, impacted by a declining category. However, price mix in the category improved by 3.5% as we focused on premium packages and brands, and we continue to gain value share in the category, with high share gains in Russia. Ready-to-drink tea volume declined by 8.4%, particularly impacted by the delisting of Nestea in its last three remaining markets. Fuze Tea volumes were up marginally by 0.1%. We have seen some heavy promotional activity by competitors in a few countries. Nevertheless, we remain focused on building the strength of the brand and its justifiable premium position with our customers. We are also encouraged by the very strong performance of Fuze in Italy, where we grew volumes by 48% in 2019 and doubled our market share. Premium spirits volume grew by 4.9%. We now have premium spirits offerings in 19 of our markets and have more launches planned. Our premium spirits portfolio is a perfect complement to our adult sparkling portfolio. These combined portfolios really strengthen our offering to our customers in the crucial HORECA channel and helps us to activate out-of-home evening occasions. Let me also share a few words on coffee. As you may remember, we are only a few weeks away from our launch of Costa in at least 10 markets. Our preparation work has been progressing well and our teams are excited to get going with this great brand and high-quality coffee. Coffee is a huge opportunity, nearly equal in size to the total non-alcoholic ready-to-drink market in our territories. We believe we are uniquely placed as a Coca-Cola bottler when it comes to coffee, since we have benefited from the past experience of selling a full portfolio of coffee in several of our markets for the last three years. This experience and the capabilities that we have developed give us the opportunity of targeting all channels across our markets with Costa Coffee, with a range of product and packaging offerings to serve at-home and out-of-home, with HORECA being the key opportunity as well as on vending machines. Coffee is just one of the examples of innovation in the portfolio. During the course of 2019, 4.2 percentage points of our volume growth came from packages, flavors, or brands launched in the previous four months. These new products we have introduced allow for profitable revenue growth today and into the foreseeable future. By providing the right product, package, and price combinations across our channels and consumption occasions, we will remain focused and disciplined when it comes to innovation, which means choosing the right products for our markets and activating them in the correct way to generate profitable growth. The key is quality rather than quantity. By picking the right opportunities, we can back them with a relevant route-to-market approach and talent for our sales force to generate profitable revenue growth. Turning now to our performance by segment and focusing on some of our bigger countries, in our Established Market segment, volume was up by 80 basis points in the full year. Sparkling volume grew by 1%, fueled by trademark Coke, and we are pleased to have made significant progress in areas of strategic focus like adult sparkling and low and no sugar variants. Low and no sugar grew high single digits, while adult sparkling growth was even better, up 13.4% versus last year, with growth across all our portfolio brands, namely Schweppes, Kinley, and Royal Bliss. Italy returned to growth in the year with volumes up by 2.2%. Sparkling volumes grew by 1.2%, with good performance from Coke regular as well as from low and no sugar variants. Coke Zero grew by 14.7%, Sprite Zero by 7.6%, and Fanta Zero by 90%. We benefited from stronger ready-to-drink tea volume, while energy increased by 30.7%, with Monster driving the positive results and supported by the launch of Coke Energy. We continue to benefit from the targeted route-to-market investment we have made in the country, the price architecture changes we implemented in 2018, and strong marketing promotions which are focused on driving transactions. In Greece, volume grew by 0.8%, with growth mainly from sparkling, energy, and water. The key contributors to growth and share gains in sparkling were Coca-Cola Zero, Fanta Zero, and Schweppes. Adult sparkling saw excellent performance, growing double digits in the year, fueled by the launch of new flavors. Energy continued to perform well, supported by new variants in Monster and the launch of Predator. In Switzerland, volume declined by 5.2% as the country was adversely impacted by bad weather during the summer months, having a negative impact on the whole NARTD industry. The price architecture changes we implemented in Q4 of 2018 are yielding good improvements in price mix. FX-neutral revenue per case grew by 0.4% in the period, with volume growth, price increases, and favorable package mix more than offsetting unfavorable channel and category mix. In our Developing Markets, volume grew 0.5%. Sparkling volumes grew by 2%, led by our low and no sugar variants, increasing by 9.1% in the year. Energy continues to see strong double-digit performance. In Poland, volume grew by 1.4% despite cycling a very tough comparable of almost 10% last year. Sparkling was up by 2.2%, driven by Coca-Cola regular and Coca-Cola Zero. Our adult sparkling portfolio saw excellent performance throughout the year, with double-digit growth in Kinley, our adult brand in the country. Energy continued to deliver excellent results, with volumes in Monster increasing by 49% and the category being supported by the launch of Coke Energy. Water was impacted by poor weather in the country during the summer period and the cycling of the water acceleration plan in 2018. Volumes decreased by 1.8%. In Hungary, we recorded good growth of 2.4% and gained share in sparkling during the period on the back of a good performance in trademark Coca-Cola regular and Coca-Cola Zero. Energy continued to deliver a very strong result in the country. Volumes declined in both water and ready-to-drink tea, the latter impacted by the delisting of Nestea. In the Czech Republic, volumes declined by 3.4%, with all categories declining except for energy. The acceleration we experienced during Q4 helped offset some of the volume lost due to the bad weather throughout the summer months. Sparkling declined low single digits, as the good performance in Coca-Cola Zero and Fanta was offset by declines in the rest of the sparkling portfolio. In the energy category, Monster continued its good performance, growing double-digit in the year. Currency-neutral metals revenue per unit case increased by 3.7% due to all successful revenue growth management initiatives. Volume in our Emerging Markets was up by 5.7%, or 4.4% excluding the Bambi acquisition, with nearly all of our countries in the segment posting growth. Sparkling, energy, and water were the main growth drivers for the segment. Schweppes, our main adult sparkling brand in the segment, grew high single digits in the period, and our low and no sugar propositions grew by 80.9% in the year. Volume in Russia was marginally up in the year by 0.1%. We cycled a tough comparable in the country, as in 2018 we had the FIFA World Cup combined with very good weather. The adverse impact of cold and wet weather during summer this year affected the entire NARTD industry. Despite this, we saw good growth and market share gains in sparkling and energy, and in juice, strong share gains driven by relevant innovation and improved promotions helped to offset the overall decline in the category. The other two categories where we experienced declines were water and tea, which happened to be particularly sensitive to weather. We are pleased with the mid-single digit acceleration in volumes we witnessed in Q4, especially given the tough comparables in the period. Nigeria returned to growth in 2019 with volumes up by 9.1%. There is continued intense competition in the market and consumer affordability is still a concern, but the price investments that we have made in 2019 have been very successful at driving growth. As a reminder, we made price investments in PET in the sparkling category in October of 2019, which complemented those we made in glass during the last quarter of 2018. Following these adjustments, we have seen a strong acceleration in our volume growth during Q4, with volumes growing double digits. Other categories outside of sparkling have had excellent performance in the year, with water and energy growing double digits. Volume in Romania increased by 5.6% with an acceleration in the second half. The country had strong results across all categories except for ready-to-drink tea. Romania is another country that has been affected by the delisting of Nestea. Sparkling saw excellent results, growing by 5.9% in the period, with contributions from all brands. Innovation supported growth with the launch of new flavors, including Coca-Cola Peach and Baobab Lime Raspberry. Within adult sparkling, new variants in Schweppes fueled double-digit growth in the period. Currency-neutral revenue per case grew by 1.3% in the year, or 1.2% if we exclude the Bambi acquisition. Removing the negative impact from Nigeria, FX-neutral revenue per case was up 3.6%. Building a more positive social and environmental impact is integral to our long-term growth and to creating value for all our stakeholders. In 2019, our actions across 17 commitment areas again demonstrated our commitment to doing exactly that. Our progress was reflected by our Dow Jones Sustainability Index ranking as Europe's most sustainable beverage company for the sixth time in seven years. We were also ranked second globally. Alongside this, we have the highest level of rating in MSCI, CDP Water, CDP CO2, and FTSE4Good. But rankings and ratings are secondary to action and impact, so let me give you just a few examples of what we have actually done. First, in the area of packaging, we collected 48% of all primary packaging, up from 45% in 2018. We launched four of our water brands across five markets in bottles made from 100% recycled PET. In three markets, we have 50% recycled PET packaging in half-litre packs of trademark Coke. We have also announced that we will replace plastic shrink seal on can multi-packs with recyclable paperboard by the end of 2021. On water, let me highlight two projects. In Poland, we have been able to save 60,000 metric tons of water annually through installing a reverse osmosis treatment step at our plant. In Nigeria, we set out to improve water availability for the communities around our production plant in Chibola. We invested in water infrastructure, drilling several new shallow wells, replacing aging pipes, and supporting the refurbishment of the local state water board water analysis laboratory. Through this, we have helped to ensure that 1 million people have greater access to clean water. Finally, on reducing our CO2 emissions, in Austria we are powering our largest plant with a photovoltaic system installed on the roof that allows us to save 725 tons of CO2 per year, the annual emission equivalent to 400 mid-size cars. Overall, use of renewable electricity at our production sites in the EU and Switzerland increased from 87% in 2018 to 89% in 2019, and our penetration in energy-efficient coolers with our customers rose from 19% in 2018 to 28% in 2019. These are just a few examples of the significant work we are doing. We intend to be as accountable on our sustainability targets as we are on our financial ones. So as we did last year, we will provide comprehensive reporting against our Mission 2025 sustainability commitments in our integrated annual reports, which we publish in March. According to external forecasts for 2020, the economic outlook in our territories continues to progress well, albeit not without global risks. And as we noted in the release this morning, we are aware of the potential for discriminatory taxation in our Italian and Polish businesses during the course of 2020, and we are preparing for any potential outcome. Overall, we expect volume to continue to grow in all three segments and at a faster pace relative to what we delivered in 2019. With that, let me hand it back to Zoran to wrap up.