Jay Bradner1:10:09
That's so helpful. Um yeah, times like this I wish I had my co-pilot Andy here but for all on the line, you know, when you work for a Japanese company it's 9:00 a.m. and in Switzerland it's 2 a.m. and one of us can still hang out in the clubhouse. Just something to think about. Always recruiting. Diversity content. I did make reference earlier to an analysis, a new report from Deerfield Management that talked about a gender gap in venture-backed healthcare companies. And I learned about it on Business Wire. But for sure at a time when I'm not focused on my iPhone but on a computer, I'd be happy to send a link to that if you can't find it online. I will say that regrettably this topic is well-considered and the numbers are every bit as stark when Forbes or HBR or Inc. cover this topic. There have been a couple of recent reports on women in science from the National Academies and the AAS, and they all year on year in my five years here where this is just baked into our strap plan, if I, it feels like there's just so little movement in aggregate of the numbers. And so we work really hard on our local environment at NIBR. I mean it's 5,600 scientists, and so we think that we can make a big change within our organization that creates ripples. Another way is, you know, we're a really good customer, Novartis. We're a big customer for some really big companies and we've started to explore how to make clear our expectations of those that we work with and contract with that they must meet certain standards of diversity. And I can tell you that there was a very memorable business deal last year that I did not support because the constituency on the leadership team lacked diversity and it was a watch out to me for groupthink and potentially a challenge in innovation. These aren't formalistic policies that we're exploring the feasibility of in our broad and international business, but I think that we can influence even from this singular organization where we are. But right now we're just trying to set a good example. That's really interesting Jay that you've said no to something on these grounds. Was that has that been publicized or are you just telling us that now? I'm just telling you that now. I hope that's okay to those from Novartis listening. I don't have a lawyer next to me, but I'll go one step further. There was a company starting and we were asked to participate in this company and the leadership team being assembled was in the dimensions that we're speaking of on this call about as undiverse as you could imagine, and I would not support participating until this was remediated. And you know what? They were appreciative of the feedback and they became a more diverse leadership team in a matter of two weeks. And so I do think that this community wants to do the right thing. And there's no question that one of the challenges to gender inequity and for sure it's true for race as well at in the boardroom is that management diversity isn't good. But management diversity we have no excuse for because the input into these laboratories is so well balanced. And this really gets to your second question in part Karen, although I know it's an independent thread, is what kind of organization are you trying to be for the associate? They're experiencing an associate doesn't experience Novartis, they experience a project, they experience a manager, they experience collaborators. It can be really easy for them to get things done or really hard. They experience work life balance in a wholly individualistic way. And so we actually have a really strong HR organization called People in Organization, PO, incredible strategic partners that have created a choice with responsibility. We call it a way to approach your job. That's a discussion with your manager, but it starts with what brings the best version of you to the lab when you need to be there. And then where do you want to be to be most effective in those moments you're not in the lab? Now Karen, I will tell you plainly and honestly that if two years ago you were on my team and you said, 'Hey Jay, I think I'm going to work at home for 13 months.' I probably would have said, 'Okay, okay.' you know, and I would have to be a good guy and a good manager and be supportive. I would have gone along with it, trust but verify, but I wouldn't have been comfortable with it. Now, we've had this pandemic experience. We all know how to use Microsoft Teams and Zoom and we've got printers and fax machines in our bedrooms and we've seen shockingly minimum business interruption to our portfolio work by making the labs safe for scientists. We've been able to keep the labs open through the pandemic, knock on wood, without any workplace transmission, but we only achieve that by depopulating them, densifying, building a structure, a climate, a culture. And actually, honestly, in some ways, it's a more inclusive environment because of the chat function on Teams. You know, no longer does the loudest voice in any discussion carry the weight of the room because everybody's in 9.5 font on my screen. And there's a lower activation energy to get a word in edgewise. So we actually have learned a lot through the pandemic. I would be lying if I said we know exactly when and how we're going to emerge from it. But I do think if we start with the cultural imperative and then we start to build clarified expectations for associates as to what distributed work and work from home mean and look like, we'll be in a much stronger place. Now you asked about the war on talent. I Go ahead, Lucas. Sorry. Let's be real quick because we have a couple more questions I'd like to get to. War on talent. It's a war on talent. Yes. We have been very lucky through the pandemic to have about our lowest voluntary turnover rate in several years. And people on average stay at NIBR for 10 years and they are in their role less than three. And so we work very hard to make this a lively work environment with a good sense of acceleration. But when people do leave and they go on to lead organizations outside of NIBR, that is baked into our talent development model and we just work to have the strongest conceivable bench.