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Shurick Agapitov
Founder and CEO, Xsolla (Xsolla Inc.)

The future of gaming, Web3 and the metaverse | Aleksandr Agapitov

🎥 Jun 09, 2022 📺 Growth Manifesto Podcast ⏱ 60m
This episode is with Aleksandr ('Shurick') Agapitov, the founder, CEO and man behind the multibillion-dollar gaming payment ...
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About Shurick Agapitov

Shurick Agapitov, founder and CEO of Xsolla, released a book titled *Once Upon Tomorrow: Harnessing the New Opportunities the Metaverse Creates* in March 2024. In interviews promoting the book, Agapitov described it as presenting his vision for a "new internet" that some people call the metaverse, which he characterized as a 3D, video game-like iteration of the internet. He stated that he wrote the book to inspire the next generation of internet entrepreneurs and to encourage readers to find opportunities for themselves in what he called the "3D internet." Agapitov also discussed his earlier venture, X.LA, which he described as a platform intended to facilitate revenue distribution for intellectual property creators and owners, allowing contributors to receive a percentage of sales rather than a one-time payment. In various interviews from 2022 to 2024, Agapitov elaborated on his definition of the metaverse, stating that it is not necessarily about virtual reality or specific platforms like Roblox or Fortnite, but rather a new internet built with video game technologies. He expressed the view that the metaverse will consist of "meta sites" — 3D spaces developed by video game developers for brands and intellectual properties. Agapitov also commented on the role of large companies, saying he would not be surprised if Facebook (Meta) fails within four to eight years, and noted that the inability to create a currency that governments allow for transactions is a "deal breaker." He emphasized that he believes people in the future will work more for protocols and themselves than for corporations.

Source: AI-verified profile updated from Shurick Agapitov's recent appearances. Browse all interviews →

Transcript (66 segments)
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Shurick Agapitov0:00
My personal view, you don't go to Fortnite. You just go to the website, meta sites. You go to Chrome, type the URL as you used to, and you can go full screen and boom, you're there. It takes a 3D photorealistic experience and everybody would understand it. I think that's how it's going to be.
A
Alex Cleantest0:26
This is Alex Cleantest and today we're talking with Alexander Agapetov, who is also known as Shurik to his friends, so I'll be calling him Shurik in this conversation. He's the founder and CEO of the world's leading payment company for gaming called Xsolla, which is used by the Epic Game Store, by Twitch, by Ubisoft, and hundreds more. Today we'll be talking about the gaming industry, we're talking about NFTs, and the conversation which everyone's having today which is around the metaverse. Just quickly before we get started, make sure to go ahead and hit that subscribe button so that you get the latest episodes as soon as they're released. Now let's get into it. Welcome, Shurik.
S
Shurick Agapitov1:02
Thank you for having me. Yes, this is going to be a good conversation because I think the gaming industry is just expanding very quickly right now. There's integration of NFTs and there's this whole other conversation of the metaverse, which for gamers probably is quite easy to understand but for non-gamers, talking about the metaverse is confusing at the very least. So let's get straight into it and let's start with Xsolla. So can you quickly explain to the listeners exactly what Xsolla does? Sure, so simply saying, we are a B2B company in a B2C industry. We're helping game developers to have more sales. Simply saying, we live inside the video games like Fortnite, Escape from Tarkov, and some other games like some of the Ubisoft games, Roblox. Every time when people make transactions outside of the Apple way, most likely they are using our service. We're helping the gamers from all over the world buy in-game purchases, microtransactions, or buy the games. Because in the global world, gamers want to have access to the same games like we have here in the US. We're helping game developers make more money and gamers to play the games on day one.
A
Alex Cleantest2:42
So basically just to summarize, you help the game developers to monetize their games outside of the app stores. Yeah, so there's the Apple Store, the Play Store, and then there's the payment facility which Xsolla provides. Is that the best way to explain it? Yes. And so when did you launch?
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Shurick Agapitov3:03
I started this company when I was 22 in 2006.
A
Alex Cleantest3:11
Wow, okay. And it's what's that now, 16 years later? So 16 years later, still around. And there's quite a lot of transactions that are going through the platform at the moment. So are you able to speak about the volume of transactions happening at the moment through Xsolla?
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Shurick Agapitov3:29
Yeah, roughly while we're speaking, it's 10 million users every month spending $15 on average. And that's for the past 365 days, for the past year, it was a $2 billion gross volume. My company is charging 5% from that. If I can do quick math, $2 billion, 5%, $100 million a year roughly.
A
Alex Cleantest4:00
Yeah, yeah, okay. So that's pretty good for a company that started in 2006.
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Shurick Agapitov4:05
Well, the gaming industry is growing and we're growing with it.
A
Alex Cleantest4:07
So why did you get into this space specifically? Because it's really interesting that you chose to go into the payment facility business for gaming.
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Shurick Agapitov4:17
I don't have a lot of options and opportunities. As you hear my accent, I grew up in a very poor family in Siberia. I was a student at MAF University and I just wanted to find opportunities to make money to buy shoes and jeans for myself. So it's not something romantic like we want to change the world. It's just looking for opportunity and looking for a way to survive and get up. But back then in 2005, there were a few things happening: a lot of online games and a lot of new online payments. I think opportunity always somewhere and it's very visible. Today's crypto and metaverse, something's happening there definitely. Over the past 16 years, I saw some of those things. It's pretty obvious what was starting. Opportunities like a bus come every 20 minutes and they're very obvious. In 2005, it was very average, something's going on there.
A
Alex Cleantest5:42
And so are you a developer by trade?
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Shurick Agapitov5:46
I never had a developer job. I never have the formal education of a developer. But I didn't have funding at the beginning, so as a founder, I did everything by myself. I created the first version of the website myself, and for that I learned the developer language and HTML. I created the first contract for my customers. I got a lot of inspiration from the internet. I think on the internet you can learn everything, almost everything. There's a lot of copy-paste as you can assume for legal agreements. But I managed to do my presentation and business speech everything by myself in the beginning. That's how I think today many of my employees and colleagues are growing. They do it themselves and then later are able to build their own team and hire. That's how organizations grow. We're not that kind of static organization where an employee goes from a standard career path. If you join Xsolla, you most likely sooner or later will expect that you're going to build your own organization under you. That's how we naturally and organically grow.
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Alex Cleantest7:30
Yeah, no, that's amazing. And so you started off by yourself, you found some stuff on the internet, you wanted to make some money to buy some shoes and some jeans, which is probably how a lot of internet entrepreneurs start. And then you found a way, maybe by accident, potentially on purpose, where you started by yourself and now 16 years later the company's making around $100 million. So hey, that's a really good kind of introduction to the conversation. I congratulate you on that because I know what it's like to copy and paste contracts from the internet. That's the ultimate bootstrapping process, starting from scratch. But so you've achieved some pretty good success in the last 16 years. You would have seen quite a lot change. If anyone listening can remember back in 2005 and 2006, there was still a company called MySpace back then, before Facebook even launched. Just think about the things that Facebook's done in terms of social gaming and then all the stuff with the iPhone. The iPhone was only 2006, 2007. And all that time since then, now there's Fortnite and the metaverse. So a lot's changed in that time.
But so what have you seen as the biggest changes across the gaming industry since 2006?
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Shurick Agapitov9:00
When I began, there were a lot of browser-based games, quite low-budget games. When I started working with them, it was basically a chat and you could have some extra social activities. Many of those games were expected to be free to play, and that's why services like mine were really interesting for those game developers because we want to monetize most of the users. In free-to-play games, let's say 10 people are actually spending money and 90 are playing for free. So you can easily imagine if you have relevant payment options and a little stimulus process, it could go from 10 to 20, so it could be double money for game developers. That's a big deal. I'm charging just 5% and I'm helping game developers of all sizes. I began working with those browser-based teams. Later, Facebook introduced canvas games, you probably remember FarmVille. Everyone remembers FarmVille, that was big. That was one wave. Then mobile games entered the market after social games. Some people thought mobile games would be like social games or not a big deal. Many established game developers thought mobile games were not real games, not like the amazing artwork they were creating for console or PC. Similarly today, many established game developers don't respect the new crypto games. But mobile games enabled a whole new audience that had never played games before. People who play on PC would very rarely switch to mobile. Then mobile dominated. Investors and VCs were saying PC games and other platforms are dying every three years. I had serious concern about my business, thinking what would happen if PC truly died. But then esports kicked in, and we learned most esports and serious games happen on PC because it's an open platform. Most likely something called the metaverse will happen on the open platform as well. However, I have my own view on the metaverse and how it could be distributed faster.
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Alex Cleantest12:46
Okay, of course we're going to get to the metaverse soon, but let's stick with the gaming industry for now. Just to clarify, in the beginning it was browser-based games, then social-based games like FarmVille, then mobile games. The whole time there have been PC games. That's been there since the beginning. But that's viable for my business. That's my personal journey, my payments and services most relevant. But I guess the payment system reflects the ecosystem because the monetization of games is the growth of the industry. No one is making them for free just to be a good person. The industry overall has to make money. So from a payment platform perspective, it's extremely important. So then it went to mobile games, and now it's going into something else called the metaverse, which we'll get to. But just to clarify, when you speak about smartphone games and mobile games, is that just what you buy in the app store? Like you purchase a game for free and then there are in-app purchases? That's what you're talking about?
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Shurick Agapitov14:07
Yeah, yeah. But on Apple, before the fight with Fortnite, I don't know if you followed that, it's a big lawsuit battle between Epic and Apple. Apple controls how payments get made inside the ecosystem, similar to PlayStation. That's part of the strategy, part of the monetization of their own platform. I think it's fair to say Apple may treat some game developers as suppliers, not as consumers, because users are their consumers. But what my company succeeded in doing is having game developers as customers. My customers are game developers. I need to apologize to my gamers, users, because I'm selling them and monetizing them. I'm that evil corp who monetizes. But we give fair refunds, fast and fair refunds. That's part of keeping it safe for consumers.
A
Alex Cleantest15:40
But so smartphone games are the ones at the moment that are getting the casual gamer. For example, I've got some games on my phone, I play golf, I play Wordscapes, all these things that are free, but then you pay for extra advantages or benefits. That seems to have been the growth across the gaming industry in the last two, three, four, five years. Is that right?
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Shurick Agapitov16:04
Well, the mobile segment is the fastest growing segment, with a lot of consumers and gamers and industry growth coming from mobile. However, PC and console have very steady growth. A lot of hardcore gamers prefer PC. Mobile games are a good introduction for casual users who want something fast. What's interesting is that with a lot of research from companies like Newzoo, they have reports about the industry. In my view, many of those research firms underestimate PC market share. The reason is that everything happening on mobile is almost open, you can find with a company like App Annie for very little subscription how much each game developer makes. Xbox and PlayStation are public companies, so they report some numbers. But whatever happens on PC, if some game developers, maybe 20 people, create an amazing indie game and make hundreds of millions of dollars, nobody would know because there's no data. I think PC is very underestimated. It's bigger. A media thing and industry surveys at the Game Developers Conference in San Francisco show that about 60% of game developers are actually developing games for PC now.
A
Alex Cleantest18:13
Right, and so you've got professional gamers which are on PC, semi-professional or more serious ones, and then you've got casual gamers on smartphones. Smartphone gaming is nowhere near the experience, speed, engagement of PC games. And then you have esports, where people compete to win prizes. They all play on PCs, right? Or computers?
S
Shurick Agapitov18:49
Yeah, most of the disciplines. And that's actually, in my humble opinion, a little bit overheated. People in the media talk a lot about esports, but in reality it's less than 1% of the gaming industry, money-wise and even user-wise.
A
Alex Cleantest19:15
Just in terms of the gaming side of things, where do you see the gaming industry going in the next two, three, four, five years?
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Shurick Agapitov19:24
Definitely everybody is thinking about the metaverse and what it means. I believe the metaverse will come from gaming technology. People who work in the gaming industry have an understanding of what's possible. A lot of innovation comes from the gaming industry. That's a reason I really love and enjoy the lifestyle of the business I have. For example, we can pick any innovation. Artificial intelligence and self-driving cars exist because of Nvidia, and Nvidia exists because of video games. Nvidia is a video graphics card manufacturer. Or we can pick virtual reality. Before we do surgery in virtual reality, it will most likely be a gameplay in virtual reality. Many other things: we have fast iPhones and fast computers not to run office applications; people buy them to play video games. People buy the new iPhone to have a better camera and for video games. So okay, I understand the gaming industry. I think we've talked about that pretty well. Now let's jump to the metaverse and to NFTs. I was going to start with NFTs, but let's start with the metaverse because they're both integrated. So let's go to the metaverse. How do you define the metaverse? Let's start with that. If you ask anyone what the metaverse is, someone in the gaming space can probably explain it better, but for the average person, even the professional person, trying to get their head around what is the metaverse, who owns it, what is Facebook's part in it. How do you define the metaverse?
My vision for the metaverse is when game developers will develop websites. Websites as you know, you open your browser and go to a website, it's flat, like a book. In the future, every experience, new website, I would call them meta sites, will be developed using game developer technologies. You go to adidas.com today and see shoes. In the future, you go to adidas and it's a 3D world. You can have an experience like in video games, you can walk in 3D dimensions. It could be photorealistic or in some graphic style. If you can see other visitors of the meta sites, you may be able to get some items with you from one meta site to another.
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Alex Cleantest23:06
Okay, cool. So look, I'll ask a lot of questions now because this is what it's about. So it's a 3D world, is that the first confirmation? Yes or no? Is it 3D or not? Because Decentraland, which is part of the metaverse, is that 3D or 2D? I'm really trying to get the definition right because trying to find this on the internet gives conflicting information.
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Shurick Agapitov23:36
In video games, I'm used to nobody knowing anything. I'm trying to predict what's the next turn, and it often comes from nowhere. Video games are one of the unpredictable things. So, is it 3D? In my view, it's photorealistic 3D. The reason is that today, from what I heard from developers, using Unreal Engine 5, it's maybe even cheaper to create photorealistic than illustrative, because they use technology called MetaHuman scans. It's easy to scan objects in the real world and fine-tune them. In my view, it's photorealistic 3D using cloud gaming and delivered to the masses through a simple home screen.
A
Alex Cleantest24:57
Right, and so the metaverse, is it unlimited or is it like land? Is it unlimited land?
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Shurick Agapitov25:08
No, it's unlimited land. It's like a website. Every business, every company, maybe some people want to have their own home site or meta site. Similar to how every business wants to have a website.
A
Alex Cleantest25:30
Okay, so basically, if somebody says 'I want to access the metaverse,' that's the same as saying 'I'm going to go into Fortnite'? That's a version of the metaverse? Or 'I'm going to go into Decentraland'? These are completely separate platforms, separate communities, but they have a lot of people within the platform that interact with each other. Is that a good summary?
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Shurick Agapitov26:04
My personal view, you don't go to Fortnite. You just go to the website, meta sites. You go to Chrome, type the URL as you used to, and you can go full screen and boom, you're there. It takes a 3D photorealistic experience and everybody would understand it. I think that's how it's going to be.
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Alex Cleantest26:32
Got it. So you go to Chrome, it's a website, and then you're in the metaverse. It's a 3D photorealistic place where you can interact through the internet. That's the metaverse now. Assuming that is the case, can I maintain my avatar and my wallet and all the things that make me me across the different metaverse sites?
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Shurick Agapitov27:11
Yes, that's one of the future. Yes, that's one.
A
Alex Cleantest27:14
So it's kind of like the Facebook login. The Facebook login can be applied across every single website if you install it. So there's a login which has your information, payment facilities, and that's what you're going to be using. Is that a good way to think about it?
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Shurick Agapitov27:42
Yeah, today you can bring a little piece of information with you from one site to another. It's like a layer. In the future in Web3, you're going to have the whole baggage of everything. You'll have a lot of files with you, and the site will decide if they want to use this luggage, some of these items, or not. Is it practical for them to give you some benefits if you have some of the luggage? Yeah.
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Alex Cleantest28:14
So it sounds like there's an arms race towards who's going to own not the metaverse, but the personalities in there, the logins, the central place where everyone accepts that that is the money in the metaverse, the identity. Is that a true statement?
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Shurick Agapitov28:41
In my vision of the metaverse, I see it as every meta site will be created like an old-fashioned Hollywood movie model. A bunch of talented people come together, create this experience with artists, developers, vendors. They establish among themselves how they're going to split the revenue, and then move to the next project. When you move to the next project, maybe you change some vendors, some artists, somebody plays the leading role. Those people and groups, like in Hollywood, will develop all those meta sites, and each of them will have credits or revenue share or stake in.
Involving the tokens and they're going to get paid for their effort and contribution.
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Alex Cleantest29:50
I'm getting it slowly. I really appreciate all your passions here, Shurik. I'm happy too. So then what is Facebook doing? They changed their name to Meta and are investing a lot in the metaverse. What are they actually trying to do?
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Shurick Agapitov30:20
I wouldn't be surprised if Facebook fails in four to eight years as a company. They need this rebranding because of issues like the inability to create a currency. They're behind other companies like Coinbase. I'm building cloud gaming technology with Google, Unreal Engine, and my payments system so you can explore meta sites. It's like a video stream you can control. People will adopt it more at home. Gamers have had virtual items for 20 years, but now it's about cloud gaming for billions.
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Alex Cleantest34:14
And so the metaverse has a lot of possibility, but coming back to my question: is Facebook trying to create one Chrome-like site with VR goggles, NFT payments, a closed system?
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Shurick Agapitov34:46
Think of it like YouTube but for 3D experiences. Game engine tools are advancing rapidly with Unity and Epic Games. Small teams can create immersive experiences. At Xsolla, we launch about 40 games a month. It's democratizing like YouTube. Anybody can become a creator. It's not about a closed system; every business will own their meta sites, manage them, and accept visitors. You can bring items with you. It's hard to predict the use cases, similar to the iPhone in 2005. It will start with social and shopping.
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Alex Cleantest36:46
So you support a decentralized, community-led metaverse, not owned by one company, like an open platform.
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Shurick Agapitov37:16
Yes, think of it as websites or meta sites. Every business will want their own. You visit them, see others, bring items, maybe shop or socialize. Brands like Fortnite have done concerts and collaborations. Every business will have their own experience. There will be a new industry like web studios for meta sites. I hope it's less advertising; Web 3 offers alternative promotion like airdrops. Imagine giving NFTs to podcast listeners, then recognizing them later and giving free tickets. That's non-annoying marketing.
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Alex Cleantest38:05
What are some interesting applications bigger brands are doing in the metaverse? I saw billboards.
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Shurick Agapitov38:23
Brands like Minecraft and Fortnite have done collaborations with Marvel and concerts. Every business will have their own experience. Museums could have virtual experiences. It's hard to predict what will emerge, like Uber from the iPhone. Shopping and social will be key. I hope it's less advertising; Web 3 can use airdrops and NFTs for marketing.
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Alex Cleantest42:46
Okay, let's jump to NFTs. Just to confirm: it seems the metaverse needs a central place to navigate, like Google for websites. How will you go between experiences?
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Shurick Agapitov43:46
Before Google, there was Yahoo manually collecting links. In 3D, it will be doors or portals. You'll have portals to different meta sites. That's straightforward.
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Alex Cleantest44:28
That doesn't sound easy, but okay. Let's talk NFTs. How will they be integrated into gaming and the metaverse?
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Shurick Agapitov45:15
We're very early with NFTs. There are critics about centralization. Next version NFTs will use IPFS for decentralized storage. It's hard to make items work across games due to economic incentives. The solution is around user acquisition: if items move between games, that can be a user acquisition mechanic. Game developers need to align financially. There needs to be a new NFT standard for games and financial alignment. Crypto can solve that economic alignment.
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Alex Cleantest48:06
So you're saying NFTs can be used to purchase something in one game and ported to another, but the challenge is incentivizing developers.
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Shurick Agapitov49:08
Yes, first a new NFT standard for games, then financial alignment among developers. Crypto is designed for that.
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Alex Cleantest49:38
You spoke about crypto gaming at the start. What do you mean by crypto gaming?
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Shurick Agapitov49:50
Today crypto gaming is games with NFTs, not respected by traditional developers, like mobile games early on. It could open up to new players, but I believe eventually traditional developers will adopt it.
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Alex Cleantest50:35
Is a crypto game where you play and earn crypto, or pay with crypto?
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Shurick Agapitov50:47
It's where you purchase NFTs to play the game, and maybe you get another NFT. It's about standardizing digital items so they work across games.
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Alex Cleantest51:29
So you buy an NFT to play, then earn NFTs? Is that the beginning?
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Shurick Agapitov51:40
Yes, digital items have existed, but NFTs are an attempt at standards. For them to work across games, we need economic alignment and upgraded NFT formats.
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Alex Cleantest52:09
How is Xsolla adapting to the new opportunities in gaming with NFTs and the metaverse?
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Shurick Agapitov52:50
We aggregate payments and opportunities. Two months ago I established a Web 3 department at Xsolla and decided to be a Web 3 entrepreneur myself. My CTO became CEO of Xsolla, which has about 500 people. I'm now building XLA with 40 people to create a new explorer for meta sites.
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Alex Cleantest55:04
So you took 40 people to start XLA on the side, trying to disrupt yourself. You said Web 3 is completely upside down. What does that mean?
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Shurick Agapitov55:44
In Web 3, we build something we won't own; the community will own it. We look for partners to help build it, and we may raise money not for ourselves but to pay partners. Only after that we hope for product-market fit. It's a strange feeling not owning the company.
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Alex Cleantest57:12
You started Xsolla in 2006, now making $100M a year. Now you're starting XLA with 40 people and some money. How can people support you or get involved?
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Shurick Agapitov58:34
They can go to x.dot.away and leave their email. They'll get an NFT and an opportunity in what we're building.
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Alex Cleantest58:52
Thank you for explaining these complex things. It sounds like the metaverse is the next huge opportunity. Thanks for coming on the podcast.
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Shurick Agapitov59:42
Thank you.