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Jay Hennick
Global Chairman & CEO, Colliers International Group Inc.

TSX Quarterly - Colliers International Group Inc. (TSX:CIGI) | 2021 Q3

🎥 Nov 02, 2021 📺 TSXQuarterly Podcast ⏱ 49m 👁 2 views
Third quarter 2021 earnings call for Colliers International Group Inc. For further information, please consult the company website at https://www.colliers.com/
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About Jay Hennick

Jay Hennick, Global Chairman and CEO of Colliers, was inducted into the Canadian Business Hall of Fame in May 2024. In a legacy video and acceptance speech, Hennick reflected on his nearly 50-year career, describing his upbringing in a working-class area north of Toronto and his early entrepreneurship at age 17 supplying lifeguards. He stated that he built an "Empire from essential Services business centered around real estate" by buying well-managed service businesses and working with management teams. Hennick noted that FirstService and Colliers were split to allow shareholders to choose between a "steady growth engine" and a "more transaction driven" business. He attributed the success of both companies to a unique operating culture that is "very entrepreneurial" and difficult to replicate, and expressed hope that increasing recurring revenue streams would attract a better market valuation. In his Hall of Fame speech, Hennick outlined five guiding principles: imagination, education, hard work, dealing with adversity, and luck. He said that luck involves "actively shaping your destiny, taking bold actions and seizing key moments." Hennick also emphasized the importance of cultivating a unique culture aligned with a core purpose and vision, and expressed gratitude for the contributions of partners, business leaders, and over 60,000 employees.

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Transcript (79 segments)
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Narrator0:02
Welcome to TSX Quarterly, the podcast that brings you publicly available earnings calls from companies listed on the Toronto Stock Exchange in one convenient location. Gone are the days of looking through confusing websites. You'll find the important information right here. Enjoy the call.
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Operator0:30
Hello and welcome to Colliers International's Third Quarter 2021 Investors Conference Call. Today's call is being recorded. Legal counsel requires us to advise that the discussion scheduled to take place today may contain forward-looking statements that involve known and unknown risks and uncertainties. Actual results may be materially different from any future results, performance, or achievements contemplated in the forward-looking statements. Additional information concerning factors that could cause actual results to materially differ from those in the forward-looking statements is contained in the company's Annual Information Form as filed with the Canadian Securities Administrators and in the company's Annual Report on Form 40-F as filed with the U.S. Securities and Exchange Commission. As a reminder, today's call is being recorded. Today is November the 2nd, 2021. And at this time, for opening remarks and introductions, I would like to turn the call over to the Global Chairman and Chief Executive Officer, Mr. Jay Hennick. Please go ahead, sir.
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Jay Hennick1:36
Thank you, Operator. Good morning, and thanks for joining us for the third quarter conference call. As the Operator mentioned, I'm Jay Hennick, Chairman and Chief Executive Officer of the company, and with me today is Christian Mayer, Chief Financial Officer. As always, this call is being webcast and is available in the investor relations section of our website. A presentation slide deck is also there to accompany today's call. Earlier today, Colliers delivered strong results for the third quarter with continued momentum across all service lines. Here are some of the highlights. Investment Management again generated strong results for the quarter, raised a record $4.9 billion in capital commitments so far this year, and finished the quarter with AUM, or assets under management, of more than $46 billion. Capital markets and leasing were both up significantly over the prior year, while our recurring outsource and advisory segment, including engineering and design, property and project management, and mortgage servicing and valuation, also delivered solid internal growth. Given these strong results and the continued momentum we are seeing, we now expect Colliers to exceed the top end of the previously provided outlook, as you'll hear from Christian in just a few minutes. During the quarter, we released our Elevate the Built Environment framework designed to embed ESG practices across our organization. We are implementing specific targets to reduce carbon emissions, and we have committed to net zero in our own operations by 2030. Expect more of our ESG efforts coming in the upcoming quarters. Last week, Colliers formally announced its new Enterprise 25 growth strategy, setting out ambitious growth targets for 2025. Over the next five years, we will strive to double our profitability and generate more than 60% of our adjusted EBITDA from recurring services. As shareholders know, our five-year plans have always been an important roadmap for our company. If we're able to achieve our new Enterprise 25 growth plan, it will be very good news for shareholders. After quarter end, we announced two acquisitions, Andorin and Colliers Italy, both of which are expected to close by the end of the first quarter of 2022. Andorin, one of the largest investment management firms in Italy with more than $4 billion in AUM, will augment our Colliers Global Investors platform, while Colliers Italy adds another market leader to our strong company-owned services business in Europe. And yesterday we completed the previously announced acquisition of Bergman, which provides additional scale and further diversifies our rapidly growing engineering and design business. The bottom line is this: Colliers continues to seize opportunities and to think differently as we lead our company and our industry into the future. We are one of the top global players in the business with a global brand and platform second to none, and we have a highly diversified business model, diversified by revenue, by client, by asset class, and by geography. And we're also more resilient than ever, with more than 50% of our revenues coming from higher-value recurring revenue streams. With our proven track record of more than 26 years, unique enterprising culture, differentiated and diversified business model, and significant insight and ownership, Colliers is better positioned than ever to continue to create value for its shareholders, one step at a time. Now let me turn things over to Christian for comment. Christian.
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Christian Mayer6:08
Thank you, Jay. As announced earlier today, Colliers reported strong third quarter financial results. My comments follow the flow of the slides posted on the investor relations section of colliers.com to accompany this call. Please note that the non-GAAP measures referenced on this call are as defined in the press release issued today. All references to revenue growth are expressed in local currency. Third quarter 2021 revenues were $1.02 billion, up 46% relative to the prior year period, with continued momentum from earlier quarters. Revenues were up strongly across all service lines, particularly capital markets and investment management. Growth for the quarter was virtually all internally generated. Compared to 2019 pre-pandemic levels, capital markets revenues were up 34% and leasing was up 8%, with office leasing recovering to within 5% of 2019 levels. Our Q3 consolidated adjusted EBITDA was $124 million, up 32% from $92 million reported one year ago, with margins at 12.1% versus 13.3% in the prior year period. Our margins were impacted by performance-based incentive compensation, the reinstatement of variable costs, and higher support staffing costs, all due to the strong rebound in transaction activity levels. America's Q3 revenues were $617 million, up 45% over the prior year period. Capital markets revenues were up 92%, driven by significant increases in industrial and multi-family sales transaction activity. Leasing revenues were up 34%, largely due to stronger industrial and office leasing activity across the region versus the prior year period. Office leasing activities showed steady improvement in Q3, although remained below pre-pandemic levels. Outsourcing and advisory revenues are up 24%, driven by strong internal growth in engineering and design, valuation, and mortgage services. Adjusted EBITDA for the region was $66 million, up 20% from last year, with the margin impacted by performance-based incentive compensation from strong year-over-year growth and operating results, the reinstatement of certain variable costs, and higher support staffing costs. Third quarter EMEA revenues were $155 million, up 29% year-over-year, with strong revenue increases in each service line, particularly leasing and capital markets. Adjusted EBITDA for the region was $15 million, up from $8 million last year, on higher revenues and continued savings from pandemic-related cost measures. In the Asia Pacific region, third quarter revenues were $172 million, up 51% relative to the prior year period, with all service lines reporting robust growth, led by capital markets and leasing. On a geographic basis, growth was led by Australia, New Zealand, and China. Adjusted EBITDA was $21 million compared to $13 million last year, with the increase attributable to operating leverage and continued cost management in light of the pandemic. Certain parts of Australia, New Zealand, and Japan were under pandemic stay-at-home orders during the quarter, which made our operating results all the more impressive. Investment Management revenues were $78 million, up 87% versus the prior year period. After eliminating the impact of pass-through carried interest, revenues were up 50%, driven by management fee growth. Assets under management were $46 billion at quarter end, up 27% from one year ago, and reflected another record quarter of fundraising following on the record capital commitments achieved in the first and second quarters. Adjusted EBITDA for the quarter was $28 million, up from $15 million generated in the prior year period, reflecting solid operating leverage on incremental management fee revenue. Our consolidated operating cash flow for the first nine months of 2021 was $211 million. However, adjusting for the non-recurring cash component of the LTIA settlement, cash flow was $300 million, almost triple the $104 million generated in the same period in 2020, impacted by a combination of higher earnings and a reduction of working capital usage which was elevated during the pandemic last year. Capital expenditures for the nine months ended September 30, 2021 were $44 million, a significant increase from the prior year, and reflected investments in leaseholds in several markets, including certain markets where we deferred relocations and expansions during the pandemic. For the full year 2021, we expect capex to be in the range of $55 to $60 million. Almost one-third of this capex will be landlord-funded leasehold improvements, reducing the net cash capital expenditures to approximately $40 million. Turning to our debt capital structure, our leverage ratio, defined as net debt to pro forma adjusted EBITDA, was 0.5x at September 30, 2021. After quarter end, we issued $300 million in U.S. and euro-denominated senior notes due 2031 and paid down our revolving credit facility in full. As a result, we now have well over $1 billion of liquidity available to fund future acquisitions and ongoing operations. In addition to this liquidity, our capital structure has low leverage, low borrowing rates, and latter debt maturities extending to 2031. With all this in place, we believe we are perfectly positioned to execute on our Enterprise 25 growth plan. Given the strong results reported for Q3 and continued momentum, we're updating and increasing our financial outlook for the full year 2021. We now expect to exceed the top end of the previous outlook. We expect that adjusted EBITDA could be 40 to 45% above 2020 levels. The new outlook includes two months of the Bergman acquisition completed yesterday and is subject to the risks and uncertainties outlined in the accompanying slides. That concludes my prepared remarks. I would now like to open the call for questions. Operator, can you please open the line?
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Operator13:30
Thank you. Ladies and gentlemen, as a reminder, to ask a question, you will need to press star then one on your telephone. To withdraw your question, press the pound key. Again, that's star one to ask a question. Please stand by while we compile the Q&A roster. Our first question comes from the line of Stephen McLeod with Capital Markets. Your line is open.
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Stephen McLeod13:54
Good morning, guys. I just had a couple of questions that I wanted to follow up on, specifically around operating costs. I know the operating costs came down a lot through the pandemic, and Christian, you've previously given numbers around sort of where you are on a run rate basis. Can you talk about how many of those costs have actually come back into the system?
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Christian Mayer14:20
Yeah, Steve, I think the majority of the costs are back in the system, particularly in the Americas. EMEA and Asia Pacific regions are still benefiting from some of those operating cost reductions, and you can see that in the margins in the quarter. We managed very prudently over the past year and a half, and we're trying to remain as disciplined as possible in terms of returning cost to the system as we emerge from the pandemic.
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Jay Hennick15:07
Steve, I think we made very prudent and managed very prudently over the past year and a half, and we're trying to remain as disciplined as possible in terms of returning cost to the system as we emerge from the pandemic.
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Stephen McLeod15:10
Great, that's helpful. Then my second question is more high-level here. You released your five-year plan last week, which has a great five-year outlook. I'm wondering if you can talk a little bit about some of the key drivers that may lead you to potentially outperform that five-year outlook, and where you're seeing the majority of growth when you think about doubling EBITDA over that time period?
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Jay Hennick15:40
Well, first of all, we think it's an ambitious plan over the next five years, and we think it speaks for itself. Steve, you've been with us for a long time. We've done this two or three times in the past, and there's a lot of rigor that goes around the plan. We're pleased that we're able to issue it now. We would have normally issued it earlier, but given the pandemic, we slowed the ball down a little bit. I think we have a very clear path on growing internally and through acquisition. We are going to do it differently than in the past. We are going to be more strategic around the additions that we make to our business, focusing on more recurring and long-duration revenue streams, because we think that it enhances the value of our overall company. We have not, and I think our peers are in the same boat, we have not been particularly pleased with the market valuation of companies in our sector, and believe that part of the reason for that is the lower level of recurring revenue streams. And as you can see, over the past two years, ours has elevated considerably. If we continue to do that, we're hoping that, in addition to driving great results operationally, we can also attract a better valuation for a great global business with unlimited growth opportunities. We just see so many ways to grow this business, and having a global platform allows us to do that very well in the coming years.
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Stephen McLeod17:42
That's great color, thank you. With respect to the engineering and design business, you cited it as a good contributor to this quarter's Americas growth, and I'm wondering what you're seeing in terms of engagements and the pipeline in that business?
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Jay Hennick18:03
Pipelines have been higher than the prior year, and one of the benefits of continuing to grow the business is that you add credibility, you add disciplines, you add additional service potential to the business. We believe the addition of Bergman will open up some existing doors within the Colliers engineering and design business, and vice versa. We're seeing or expect to see the pipelines grow for that reason, but also with all of the stimulus discussions that you're reading about in the paper, virtually in every country, in every budget, we believe that we are going to be a beneficiary of that as we move forward.
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Stephen McLeod19:10
Great, thank you guys. That's it for me.
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Jay Hennick19:12
Thank you.
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Christian Mayer19:15
Thank you.
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Operator19:16
Our next question comes from the line of Stephen Sheldon with William Blair. Your line is open.
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Stephen Sheldon19:22
Thanks, good morning. I guess just first, relative to what you were previously expecting with your guidance, what have been the biggest surprises on the way things have progressed over the last two to three months, especially across the different service lines and across the geographies?
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Christian Mayer19:40
Yes, Stephen, we have pretty good visibility on the recurring revenue side of our business, so not any significant surprises there. But certainly, on the transactional side, we have been continuing to see very strong capital markets activity and a rebound in leasing activity. Industrial leasing, office leasing, stronger than expected. When we sat here three months ago, so those have been very strong contributors to our performance.
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Stephen Sheldon20:19
Got it, that's helpful. And then I just wanted to ask about the labor supply challenges out there. Is that a notable headwind, or could it become more of one as you think about the next few quarters? Just get your thoughts on that topic.
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Christian Mayer20:38
Yeah, it's definitely an issue that we are noticing. There are more broad economic and demographic, social trends post-pandemic that are happening. There are elevated levels of turnover across all sectors of the economy, and in the professional services sector as well, and that does affect our employee base. We're managing as best we can through that, but it has not had a material impact on our business to date. Although, when you think about some of our professionals, it's difficult to recruit engineers and project managers and those types of folks. One of the biggest factors constraining our growth will be the recruitment of those types of professionals going forward, because the pipelines are very strong and the activity is going to be very strong. It's a matter of getting the staff to complete those assignments.
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Jay Hennick21:49
I've had something else, Stephen. As you know, a lot of our business is performance-driven, and our people are generally paid at the higher levels of the compensation scale. When you're in the business of janitorial and other markets like that, where you're duty-bound to provide a whole bunch of low-level employees to a building, there's a serious gap in providing those services. So I think everybody's impacted, but I think the way Colliers is structured and our focus on higher-value services has really held us in good stead versus others who are duty-bound to be providing thousands and thousands of low-level employees on the building side.
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Operator22:58
Make sense. Thank you.
Our next question comes from the line of Daryl Young with TD Securities. Your line is open.
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Daryl Young23:58
Good morning, guys. Just with respect to the five-year plan, I'm wondering if there's a focus embedded in there on returning to some of the gateway cities. I know you've been somewhat over-indexed to the secondary markets historically, but just wondering if that's a core part of the plan going forward?
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Jay Hennick24:18
It always is. We do it market for market. Where do we have gaps? Where are there growth opportunities? Where can we top-rate our people to perhaps generate better returns? And the other thing that we're in the early stages of, and I think it's very exciting, is cross-market opportunities and how do we best cover clients that are multi-market clients, globally, nationally, regionally. We've made great progress there, but I think we've got a lot of room to grow in our occupier services business, in our capital markets, in our debt capital markets. It's the same groups of clients that are operating in the United States, in Europe, in a variety of other markets. And how best to cover those occupiers, how best to cover those investors in real estate is an opportunity and a big gap for all of the players in this industry, and we see a big opportunity there.
D
Daryl Young25:38
Okay, great. And then just thinking about the growth in that strategy, you've historically had a really nicely balanced organic and M&A mix. Would you see more M&A going forward, or M&A contributing a greater proportion of the growth in this next five-year plan than historical?
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Jay Hennick25:57
I think maybe that's a fair comment. Not materially different, but I think it is different. As we've grown and matured and become really global in our M&A activities, one of our competitive advantages is our great leadership teams around the world, and they are actively looking market for market to accelerate their own growth and meet their own five-year plans, and they're all heavily incentivized to do that. More so than ever, so I think M&A will play a bigger role in the execution of our five-year plan, yes.
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Daryl Young26:46
Okay, perfect. And then just last one on margins. In the quarter, was there anything unique in terms of incentive rules or anything that would have pushed margins down further, or is this sort of more of the run rate going forward now that all the discretionary costs have come back, and then we would see margins grind higher over the next couple of years?
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Christian Mayer27:08
Well, Daryl, our incentive plans are based on year-over-year EBITDA growth, and because of the low base from 2020, the accruals this year are elevated. The plans haven't changed; it's just the baseline is lower, and the growth this year is higher, and you're seeing that in the results.
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Jay Hennick27:32
Yeah, and there were no bonuses paid last year to anyone. In fact, people took pay cuts last year when we were in the depths of the pandemic. So going forward, those incentive accruals in 2022 will be less as things return to more normal growth conditions. This year, we're just seeing the impact of the elevated level of growth year over year.
D
Daryl Young28:01
Gotcha, perfect. Thanks very much, guys. Got some good results.
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Christian Mayer28:06
Thanks.
J
Jay Hennick28:08
Thank you.
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Operator28:09
Our next question comes from the line of Frederick Bastian with Raymond James. Your line is open.
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Frederick Bastian28:16
Good morning, guys. The EBITDA you generated by investment management represented a step change over what we've seen in the past. Given your successes in fundraising and also the acquisition that you're hoping to close early next year, how should we think about the segment's performance over the next four to five quarters?
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Jay Hennick28:42
Well, as you probably know, it's all a function of capital raised. About half the business currently is open-ended funds, so there's very great consistency quarter over quarter, depending upon how much money is deployed. And as we raise additional opportunistic funds, it also drives the revenue, and because it's a high-margin business, the EBITDA up as well. So I think as long as we continue to raise capital, and we're hitting new records for the organization, it bodes well for continued increases in revenue and EBITDA in that segment.
F
Frederick Bastian29:37
Okay, but if I just straight-line the quarterly performance, you're now over $100 million annualized. Is that a fair kind of run rate that we should be thinking about, with added growth?
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Christian Mayer29:50
There is one point I should make here before I jump to that conclusion, and that is that we completed fundraising for one of our opportunistic funds, Fund VIII, during the quarter. When that happens, there are management fees that are earned going back to the first close, which was in Q4 of 2020. So there was a more pronounced amount of management fee in the third quarter because of that completion, the catch-up fees, and the completion of that fundraising activity. So while the growth trajectory is going to be very strong, I would not at this point straight-line your projections. The growth will occur on a more normalized slope.
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Frederick Bastian30:40
Okay, awesome. Thanks for that clarification. Switching gears to Colliers Engineering and Design, is the focus over the next five years to gain continued critical mass in the U.S., or do you see this business potentially extending its footprint to other regions like Europe?
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Jay Hennick31:02
Yes, it's very much a growth story. We have great critical mass on the East Coast of the U.S., so there's lots of opportunity in the U.S. But we believe that it fits beautifully within what we do at Colliers. We are being approached by other engineering firms around the world that are intrigued by the unique partnership philosophy that we offer. So I wouldn't be surprised over the five-year plan that you would see engineering continue to accelerate its growth in other regions around the world, under a brand that's truly global and institutionally recognized, which is becoming more and more helpful with clients around the world.
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Frederick Bastian31:55
Great, thanks. Last one for me, Christian, can you repeat where you expect to end the year in terms of EBITDA growth? My line cut off when you said that.
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Christian Mayer32:05
Yeah, so we expect to exceed the top end of our previous outlook, and in terms of EBITDA, that could be in the 40 to 45% range relative to 2020.
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Frederick Bastian32:16
Okay, thanks for clarifying. That's all I have. Good quarter, thanks.
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Christian Mayer32:20
Thank you.
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Operator32:30
Our next question comes from the line of George Doumet with Scotiabank. Your line is open.
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George Doumet32:42
I think last call you guys mentioned that office leasing was down 29% from pre-pandemic levels. Do you have a number as to where we are today? Maybe some color there, Jay, as to when you expect or maybe even possibly see that number surpass pandemic levels? Any color on that office category?
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Jay Hennick33:04
George, I think if I hear your question right, you're asking about office leasing. Yes, it was down significantly versus prior levels in Q2. In Q3, office leasing had recovered to within 5% of 2019 levels, and if that answers your question.
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George Doumet33:30
Yeah, thank you. And would you expect that to maybe surpass those levels next year? Any thoughts there?
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Jay Hennick33:38
Well, we certainly are optimistic that that will occur. We don't know what the timing is going to be, but certainly next year is within reason that we will see the full rebound in office leasing around the world.
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George Doumet34:02
Okay, thanks. And I think earlier you mentioned that operational costs were back in the Americas, but I believe prior to the pandemic there was a plan to improve those margins in the Americas by 250-plus basis points. So I'm just wondering how much of that is left, maybe how much of that is baked into our five-year plan, and anything you can provide on maybe timing there?
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Christian Mayer34:28
Yeah, George, as I mentioned, the elevated operating costs in the third quarter are a function of the year-over-year performance-based incentives that are very strong, very high this year, given the low base last year. As we look ahead for the next five years, we certainly expect margin enhancement, modest enhancement each year in the Americas region, as we become more efficient and execute on some of our operating plans.
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George Doumet35:10
Okay, just one last one if I may. Looking at the five-year plan we have, what's baked in for organic revenue growth for the transactional business, excluding this year's recovery? So just kind of wondering, maybe on a more normalized basis, from next year onwards to 2025, how should we think about organic growth for that business line?
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Jay Hennick35:31
George, it'll be in the low to mid single digits range for the transactional business, and that's consistent with where our expectations and our practice in our last five-year plan. Certainly, we hope we can exceed that, but that's the thinking in the plan.
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George Doumet35:54
Okay, great. Thanks for answering.
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Jay Hennick35:59
Thank you.
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Operator36:00
As a reminder, ladies and gentlemen, that's star one to ask a question. Our next question comes from Elena Skrypnyk with CIBC. Your line is open.
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Elena Skrypnyk36:10
Thank you, and good morning, gentlemen. Just wondering, are you seeing market share gains in any particular regions or business lines?
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Jay Hennick36:20
I think we're seeing market share gains all over the place. When we look at our peers' results and we see market comps, we continue to take share. Our revenues are up significantly, as you heard, in most markets. But in this business, it's always about market for market. Some markets that used to be strong are not as strong for a variety of reasons, and it's a constant battle to top-rate our professionals and to ensure that we get our fair share, and hopefully more. But I would say market share continues to grow, and the brand, the quality of the brand, continues to get enhanced. We hear constantly from clients that they're using Colliers more and more, and I think some of our more sophisticated service lines, investment management, our debt capital operations, have all helped to elevate the stature of the Colliers brand in markets all around the world.
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Elena Skrypnyk37:43
The scoops also reflect the composition of the buyers and sellers, or maybe in other words, are you seeing more activity from global investors?
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Jay Hennick37:55
Global investors are way more active, and the opportunity to take a Canadian global investor to a different market is bigger today than ever before. So capital flows, market for market, and it was sort of a comment I made earlier today, we see it as a big opportunity, a big white space for us, and probably for most of our peers, because I think capital flows today, market for market, are way more than ever before.
E
Elena Skrypnyk38:34
Thanks, Jay. I'll leave it there.
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Jay Hennick38:38
Thank you.
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Operator38:40
Our next question comes from the line of Matt Logan with RBC Capital Markets. Your line is open.
M
Matt Logan38:44
Thank you, and good morning. Jay, since this will be my last conference call, I'm wondering if you could humor me and talk about some of the lessons you've learned building successful companies over the past 25 years, and how these lessons will help you achieve your ambitious 2025 targets.
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Jay Hennick39:09
Whoa, that's loaded. That's loaded. Do you have an hour? Look, I think it all comes down to culture. And one of the things that we've been able to accomplish, both in the other company, FirstService, and Colliers, is a unique operating culture that's very, very hard to replicate. And we have exceptional teams of people. In the case of Colliers, they're global, they're placed globally, they have compensation systems that pay them handsomely for delivering handsome results. And all of these types, and our way of operating is very entrepreneurial, so it attracts the kinds of people that want to make a difference and don't just want to punch a clock and move the chairs around on the Titanic. So I think it's culture more than anything else that makes the difference. And if I were in the business of allocating capital to public companies, I think it all comes down to the culture and the ethos of a company and how they've delivered over a lot of years. And we're very proud of our performance, and continue to believe that our culture will sustain us over our five-year plan and beyond.
M
Matt Logan40:52
And turning to your recurring services, one thing that I don't think gets enough credit is the quality of your EBITDA. Can you remind us what the organic growth was for the outsourcing and advisory business in 2020, as well as the investment management segment? Or maybe looking forward, how you expect the organic growth for outsourcing and investment management will trend over the next couple of years?
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Christian Mayer41:27
Matt, the organic growth in the outsourcing, advisory, and IM business was in the high single digits. We don't have the number directly in front of us right now, but certainly strong organically in 2020. And as it relates to Enterprise 25, we have high expectations for those businesses, high single digits or better, due to a number of factors. Our engineering and design business operates in a sector where there are tremendous tailwinds for infrastructure spending and development. Our investment management business is very well situated with the focus on alternative assets and real assets, and we think that is going to translate into outsize growth as well. Mortgage is an area we got into last year with high opportunities for growth as we are successful in integrating it into Colliers and increasing the amount of flow that we're able to put through that very strong multi-family channel that we have. So we feel very good about the prospects in our outsourcing, advisory, and IM businesses for the next five years.
J
Jay Hennick43:01
Just looking at outsourcing and advisory this year, year to date, all internal growth, it's up 32%. That includes engineering and design. But even the engineering acquisition was modest, if you just did the Bergman one. So anyway, it's significant and growing much faster than the other areas, but I'm glad you pointed it out.
M
Matt Logan43:33
Great color, guys. Jay, earlier you'd mentioned Bergman opening doors. Can you talk about how Bergman and the Tirion acquisitions are kind of a one-plus-one-equals-three scenario, and how that relates to driving cross-sell opportunities across the business?
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Jay Hennick43:56
Well, they're really different. Bergman is in our engineering and design segment, and that is a business all about continuing to do more for clients. And if you have the credibility in one segment of an engineering practice, it's often a great segue into offering more services, especially when Colliers is also involved in the acquisition of the land or in the project management of a project surrounding the client around our various services. And Tirion is really an addition to our European investment management platform, which we are trying to grow. It's a small business right now, obviously, relative to Harrison Street. And this is an exceptional operator who we've known for many years, because he is actually also the owner of Colliers Italy, the services business. And so we've watched him grow this business over the past 15 years, one step at a time, and believe that this is a natural addition to our business and will only strengthen it. So having relationships with multiple LPs, multiple investors, and having, probably most importantly, a great track record of delivering returns to these investors, all helps to allow us to continue to raise additional capital as real estate opportunities present themselves. And I would say that it's more competitive out there for traditional real estate asset opportunities than ever before, but our teams are up for that.
M
Matt Logan46:00
And maybe one last question for me before I turn it back. You've got a lot of white space in your business. If there's one vertical that you're not in currently that you could see yourself entering over the next five years, what would that be?
J
Jay Hennick46:17
Well, we think we've got a full plate with our existing verticals. We have so much runway everywhere. I think that in our five-year plan, one assumption is that in year four or year five, we bring on another platform. We have some ideas around some that might make some sense for us, but that's well down the list right now. We just want to — we like our balance of our business across the board, and what we really want to do is continue to double and triple the size of these opportunities, because we have great leadership in place, we know how to integrate them well, we think we can buy them well, and our unique partnership philosophy helps us, I think, grow and find the right businesses better than most.
M
Matt Logan47:19
Thanks, Jay. Thanks, Christian. I will turn it back.
J
Jay Hennick47:23
Hey, Matt, congratulations on your new role, and wish you all the best in the future.
C
Christian Mayer47:28
Sure, Matt, you've done a great job for us. Thank you.
M
Matt Logan47:32
Appreciate it, guys.
J
Jay Hennick47:43
Operator, are there any more questions?
If there are no more questions, we will say thank you, everyone, for participating, and look forward to the next conference call.
N
Narrator48:59
Thank you for listening to TSX Quarterly. If you enjoyed the cast, remember to leave a good rating. And remember, for any additional inquiries, please consult the company's investor relations section on their website. See you next time.