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Nandan Nilekani
Co-Founder & Chairman, Infosys

Infosys AGM 2026 | Chairman Nilekani Highlights $1B AI Surge Expanding Legacy Tech Mix

🎥 Jun 23, 2026 📺 i101 ⏱ 158m 👁 27 views
Infosys Limited AGM 2026 | Chairman Nilekani Highlights $1B AI Surge Expanding Legacy Tech Mix | June 23, 2026. If you find our work useful, please support us by purchasing a Super Thanks— it truly helps us a lot. #earningscall #StockMarketNews #conferenceCall Earnings Call | Earnings Conference Call | Earnings concall | concall | quarterly results | Stock News | Full Year results | Fiscal Year results | investment news | stock latest news | Annual Meeting of Shareholders | Annual Meeting of Unitholders | Special and Annual Meeting of Shareholders | AGM | Annual General Meeting If you w...
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About Nandan Nilekani

Nandan Nilekani, Chairman and Co-Founder of Infosys, addressed the company’s 45th Annual General Meeting on June 23, 2026, where he dismissed concerns that artificial intelligence will replace IT services firms. Nilekani stated that AI will "amplify those who move with purpose and adapt with speed," and argued that enterprise AI adoption still requires integration, governance, cybersecurity, and modernization expertise. He noted that Infosys is already working with 90% of its top clients on AI initiatives and sees a potential $300–400 billion AI services opportunity by 2030. Nilekani also cautioned that implementing AI in a dysfunctional way could be counterproductive, giving the example of employees using AI to expand and then summarize emails without improving overall productivity. In separate remarks, Nilekani discussed the challenge of transitioning from a founder-led company to one led by non-founders, describing it as "an order of magnitude more complicated" due to the importance of values and culture. He said that the AI transformation has given Infosys an opportunity to "recalibrate and re-energize and reduce bureaucracy" and expressed confidence that the company would eventually manage both an AI transition and a leadership transition.

Source: AI-verified profile updated from Nandan Nilekani's recent appearances. Browse all interviews →

Transcript (83 segments)
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Nandan Nilekani0:00
I welcome the members to the 45th annual general meeting. Hope all of you are safe and in good health. This meeting is being held through video conference in accordance with the circulars issued by the Ministry of Corporate Affairs and SEBI. Members participating through video conference are being considered for the purpose of quorum as per the circulars issued by the MCA and section 103 of the Companies Act 2013. We have the requisite quorum present through video conference to conduct the proceedings of the meeting. Therefore I call this meeting to order. Before we start the main proceedings of the meeting, I request my colleagues on the video conference to introduce themselves. Nathan.
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Nathan Parans0:53
Hi, this is Nathan Parans. I'm the vice chairman and independent director of your company and I'm calling in from the Netherlands.
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Sal Parik1:06
Good evening. Hi, I'm Sal Parik, CEO and managing director joining in from Mumbai. Welcome to the 45th annual general meeting. I hope all of you are well.
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Sundram1:31
Hi, good afternoon. This is Sundram, lead independent director and the chairperson of the nomination remuneration committee and risk management committee. I'm joining the meeting from Mumbai. Thank you.
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Michael Gibbs1:44
Good morning. Good evening. This is Michael Gibbs, independent director. I'm the chairperson of the stakeholder relationship committee and the cyber security committee. I'm joining this meeting from Houston, Texas in the USA.
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Bobby Parik2:01
Hi. Good evening. I'm Bobby Parik, independent director. I'm the chairperson of the audit committee of the company and I'm joining this meeting from Mumbai.
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Chitra Nyak2:12
Hello. This is Chitra Nyak, independent director and chair of the ESG committee joining from San Francisco, California.
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Go Da2:28
Hi, this is Go Da and chair of the CSR committee joining in from Mumbai.
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Eden Pier2:38
Good evening. I'm Eden Pier, independent director joining in from France.
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Diane Jurgens2:46
Hello and good evening. This is Diane Jurgens. I'm an independent director. I joined the board in April and today I'm joining the AGM from Greece.
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Jeska2:57
Yes. Hi, good evening. This is Jeska, chief financial officer. I'm joining in from Bangalore. Thank you.
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Manika3:06
Hi, good evening everyone. I am Manika, family secretary of the company joining from Bangalore. Thank you.
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Nandan Nilekani3:15
Apart from them, we also have key executives and senior management joining from their respective locations. Statutory auditors and secretarial auditors have also joined this meeting. The company has taken all feasible efforts to enable members to participate through video conference and vote at the AGM. I thank all the members, colleagues on the board, auditors and the management team for joining this meeting over video conference. I now request Manikanta, company secretary, to provide general instructions to members regarding participation in this meeting.
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Manikanta4:04
Hi, good evening. Members may note that this annual general meeting is being held through video conferencing in accordance with the Companies Act 2013 and circular issued by the Ministry of Corporate Affairs and SEBI. The notice of the 45th AGM and the annual report for the financial year ended March 31st, 2026 have been sent electronically to members whose email addresses are registered with the company or with the depositories. In addition, physical copies of the annual report have been sent to members who have requested for the same. Further, the company has sent a letter to shareholders whose email addresses are not registered providing them the web link where the annual report can be accessed on the company's website. The facility for joining this meeting through video conference is made available for the members on a first come first serve basis. The company has also provided a webcast facility to view the live proceedings of this meeting on the company's website. The register of directors and key managerial personnel, the register of contracts or arrangements, certificates as required under SEBI share-based employee benefits and sweat equity regulations 2021 and other documents mentioned in the AGM notice have been made available electronically for inspection during this AGM. Members seeking to inspect any of these documents can send their requests to the email id [email protected]. As the AGM is being held through video conferencing, the facility for appointment of proxies was not applicable and hence the proxy register for inspection is not available. The company has received request from a few members to register them as speakers at this meeting. Accordingly, the floor will be open for those members to ask questions or express their views. We will facilitate this session once the chairman opens the floor for questions and answers. Members can also post their views or questions on the 'Ask a Question' tab on the video conference screens before 4:30 p.m. IST. It may be noted that the company reserves the right to limit the number of members asking questions depending on the availability of time. The company has provided the facility to cast votes electronically on all resolutions set forth in the notice. Members who have not cast their votes yet electronically and who are participating in this meeting will have an opportunity to cast their votes during the meeting through the e-voting system provided by NSDL. Members can click on the 'Vote' tab on the video conference screen to make use of this facility. Members are requested to refer to the instructions provided in the notice or appearing on the video conference page for seamless participation through video conference and also for e-voting. In case members face any difficulty, they may reach out on the helpline numbers. Members may note that this is being recorded. Please do not disclose any sensitive personal information or personally identifiable information belonging to you or any other persons that has no bearing on this meeting. Thank you very much. I now request Nandi, chairman, to address the shareholders.
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Nandan Nilekani7:51
Dear shareholders, welcome to the 45th annual general meeting of Infosys. On behalf of the Infosys Board of Directors, I appreciate your support for the company and thank you for taking the time to join us today. Fiscal 2026 has been a year of disciplined execution and resilience for Infosys. Even as the external environment continues to evolve, we delivered US $20.2 billion in revenues, growing 3.1% in constant currency while maintaining a strong adjusted operating margin of 21% and generating US $3.7 billion free cash which is 112.6% of net profit. This is the second consecutive year when we have generated free cash flows of more than 100% of net profit. Large deal TCV for fiscal 2026 was at US $14.9 billion with 55% being net new. This reflects the strong trust our clients have in us and relevance of our strategy and provides a robust foundation to build on in the months ahead. For fiscal 2026, the board has recommended a final dividend of rupees 25 along with an interim dividend of rupees 20 that is already paid. Total dividend is rupees 48 which is 11.6% growth year on year. The total payout for FY26 including the recently completed buyback will be 113.9% of free cash flow. With this we have returned 82.1% of free cash flow cumulatively for 2 years under the capital allocation policy. Nathan Parans, who is an independent director, has been appointed as vice chairman of the company effective April 30th, 2026. During fiscal 2026 no directors or KMP were appointed. However, post fiscal 2026 based on the recommendations of the nomination remuneration committee, the board appointed Diane Jurgens as an independent director effective April 22nd, 2026 for a period of 3 years till April 21st, 2029. The nominations and remuneration committee has also recommended the reappointment of Eden Pier for a second term of 5 years. Accordingly, post fiscal 2026, the board approved her reappointment as an independent director from May 26, 2026 to May 25th, 2031. Both the appointment of Diane Jurgens and reappointment of Eden Pier have been approved by the shareholders via the recently concluded postal ballot. On the business front, the industry is going through a major technology transition and whenever there's such a transition, questions are asked about our relevance, leadership or ability to maintain growth and margins. Given that AI is a much larger and disruptive technology transition than ever before, the questions are louder and the doubts are more insistent. Moreover, the existential question that is being asked of us is if coding becomes automated then why are we needed at all. More now, more than 3 years after ChatGPT launched, Infosys is more relevant than ever before and well positioned for the decade ahead. While we embrace the best coding tools and improve our productivity, there's much more to do in the software development life cycle. Enterprise context is paramount. Solutions must complement existing investments. They demand rigorous testing, resilient architecture and foundational cyber security. Data governance must reflect an organization's own obligations, not the convenience of any external platform or provider. The AI deployment gap in large enterprise clients is real and closing that gap is where the work is. AI will not replace companies like ours. It will amplify those who move with purpose and adapt with speed. The AI revolution has made legacy modernization urgent in a way nothing else has and clients are moving to retire the technical debt accumulated over decades. The preference will be to build versus buy for software. All this creates even larger opportunities for us. The defining opportunity lies in integrating intelligent AI systems with mission-critical enterprise platforms. The greatest value will come from combining the world of models and agents with traditional transaction systems that continue to underpin enterprise operations. That convergence is where the next wave of opportunities will emerge. Our clients trust Infosys to bring hard-earned learning to help them navigate the complexities of enterprise AI. Infosys is fully prepared to deliver on that trust and help our clients navigate the next. We're already collaborating with 90% of our top 200 clients on their AI journeys. Increasingly they see Infosys as a trusted partner to unlock AI value across growth, efficiency and innovation. The strategic investments we have made and continue to make in Infosys Topaz position us well to guide our clients as they navigate this structural shift in technology. Combined with the cloud expertise of Infosys Cobalt, we are enabling clients to scale AI with speed, confidence and enterprise relevance. We recently unveiled our AI-first value framework to help global enterprises unlock AI value at scale. This positions Infosys to tap into an AI-first services opportunity of US $300 to $400 billion by 2030. Continuous learning and talent transformation have been core to Infosys for many decades. The AI era requires fresh learning and new mental models. We are systematically preparing our talent for this new era while redeploying those released from productivity gains towards new areas of growth. We recruited over 20,000 college graduates this fiscal year and ended with a workforce of over 325,000 employees. During the year, Infosys was recognized as a global top employer in 20 countries for best-in-class HR practices. We were also named one of India's best employers among nation builders 2025 by Great Place to Work. We have built a strong AI partnership ecosystem spanning compute and cloud platforms, model developers, data and analytics providers, applications and security technologies. This enables best-in-class AI solutions with the flexibility and resilience required for AI-native, agent-driven enterprises. During fiscal 2026, we completed two acquisitions: ME Consulting Limited, a leading energy and business consulting firm based in the United States, and the Missing Link Group, a cyber security service provider based in Australia. During the year, the company also entered into definitive agreements on three strategic fronts. Infosys will form a joint venture with Telstra, acquiring a 75% stake in the World Group, Australia's leading digital transformation solutions provider and a wholly owned subsidiary of Telstra Group Limited, delivering cloud and digital transformation services. We also agreed to acquire Status Global LLC, a leading insurance consulting and technology services company focused on Guidewire services and headquartered in the United States, and Optimum Achieve Holdings Inc. together with subsidiaries including Optimum Healthcare IT LLC, a leading healthcare digital transformation and consulting company headquartered in the United States. Both these acquisitions are now complete. Long-term success must be responsible, inclusive and sustainable. Our ESG vision for 2030 reflects that conviction through positive climate action, inclusive and equitable practices, and earning stakeholder trust through ethical governance. We have achieved carbon neutrality for the seventh consecutive year across our global operations through reduced consumption, renewable sourcing and high-quality carbon offsets. Renewables now account for 81.8% of our India operations and our campuses recycle 100% of waste water through large scale rainwater harvesting and demand side efficiency measures. 11 campuses have achieved true zero-waste certification reflecting the scale and consistency of our circular economy approach across geographies. At Infosys, our purpose is to amplify human potential and create the next opportunity for people, businesses and communities. We continue to expand our social impact program through Infosys Foundation, Infosys Science Foundation, Infosys Prize, and Infosys Foundation USA, addressing education, skilling and livelihood training, healthcare, women empowerment, science and research, and environmental sustainability. During this year in India alone, Infosys Foundation undertook 200 projects impacting 7 million lives. We have reached 15 million people through digital skilling initiatives anchored by Infosys Springboard, our flagship digital learning platform. We have also been recognized as the world's most ethical company for the sixth consecutive year by Ethisphere, a reflection of our continued commitment to responsible growth. We have been ranked as the fastest growing IT services brand over the past six years by Brand Finance. Infosys is a natural choice as an AI transformation partner. It is said that to anticipate the future, we should skate to where the puck is going. In this case, the puck is coming to where we have already positioned ourselves. On behalf of the board, I want to thank our employees, clients, co-founders, and governments of the countries and states where we operate for their trust in us and generous support. To all our shareholders, it is your encouragement that drives us to deliver our best every day. Our heartfelt thanks to all of you. I now request Salil Parik, CEO and managing director to address the shareholders.
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Salil Parik20:13
Thank you, Nandan. Good evening shareholders and welcome to the annual general meeting. Over the next few minutes I will share with you some of the highlights of the financial year and what we are looking at as we go ahead. As you look at the next slide, the safe harbor provision and then the next slide. Financial year 2026 was a strong year for us. First, we had a revenue of over $20 billion, constant currency growth was 3.1%, adjusted operating margin of 21%. Very strong free cash flow, employees now at over 325,000 across the world. One of the key elements was that we recruited 20,000 college graduates across India and in some other parts of the world as we continue to scale in this new environment as we do more and more work within AI. Our clients with revenues of over $100 million were at 41 as we close the year. As we look at the next slide, if you look at the financial performance, we have shared this in rupees. In many of the areas, we had a nice positive movement from the last year. In terms of cash flow, we had a positive movement which was reflected after you adjust for some of the tax refunds we got in the previous financial year. As we look at the next slide, we have now returned over 55,000 crore over the past two years through the capital return policy, both in the manner of dividends and also with the buyback that we completed. This continues with the approach we have for our capital return policy which will be across a block of 5-year period where we return 85% of our free cash flow. Our balance sheet remains extremely strong. It's debt-free, in fact very liquid with a strong balance of cash and cash investments which we continue to maintain even as we provide the capital return to shareholders and continue with some acquisitions. As we look at the next slide, one of the most critical areas we have focused on in this past year has been to launch our AI approach within the market. Internally, we've been working on this for a number of years. We have built internally something which we refer to as Topaz and Fabric which allows us to make very strong AI capabilities available to our clients in partnership with AI companies. As you look at the next slide, this is the approach that talks about how we go to market with all of that AI capability. We have seen today there are six broad areas in which clients are looking to use AI to improve their business for growth or improve their business in terms of quality service levels or efficiency and cost. The first area refers to AI engineering and strategy where we build agents across different platforms and tools. The second to data which is the critical element of putting AI together. The third is process where a lot of new work is being done to first make the process more efficient and then use agents to make that process work better. The fourth is really modernization of technology using agents. This we see as one of the largest areas today that our clients are looking to Infosys to help them with. The fifth is physical AI which is AI in manufacturing and putting the software into those manufacturing elements where the products are, whether it could be in medical, automotive, or any other areas. And the sixth is AI trust where we look at how to make sure it is secure and also responsible AI. When we look at this as a collective group, we see that this is approximately $300 billion of addressable market overall in those six areas from today to 2030. So over the next 5 years, that gives us a real focus on how we drive the growth. In this slide we show what are the different clients that we are working with in each of those six buckets today. These are actual projects, not proof of concept, but large scale programs which our clients are trusting Infosys with. On the next slide, we talk about as an overall journey, how we are helping our clients to move from where they are today to the future which is very much AI-driven because we have this really deep understanding of their environment. What is in a client environment? How is the technology set up? How does it interact with the business? What is the architecture landscape? What is the data landscape? That domain knowledge is really the value that we are bringing and which is why we are seeing a strong connect that our clients are having with us to make the AI successful. We also have extremely good engineering talent. We have shifted a lot of our training onto AI training and we have more and more of our employees ready and certified on the different foundation models, coding tools, compute platforms that are available for AI, and then we have built our own platform and IP which is Topaz Fabric which allows us to work with any AI foundation model for the benefit of the client. In doing that, we built a very strong partner ecosystem. All of the big AI foundation model companies and compute companies are working with Infosys very closely to make it available for the clients based on the situation, industry, and type of work. As we look in the next slide, in Q3 of last year, we had shared that approximately 5.5% of our revenue was in AI services, which is approximately $1 billion annualized, and this is growing at a quite fast pace. We reconfirm that and continue to see good growth in AI services revenue. On the next slide, we show that also on thought leadership, the analyst community is recognizing Infosys in 16 areas across these six buckets where we have leadership rating for AI. Then as I move on, there are two big foundational elements of AI. The first is cloud, and here we have built Cobalt over many years and we have a very good capability, partnership, and the ability to use the cloud compute platform to make sure AI is working well and migration is working well. The second is data. There is data within the enterprise which is structured and unstructured. How can we make all of that become available for the AI model? Because the value for a large enterprise is to take its own data and make it populated in the model so that it becomes more intelligent for the company to benefit. We then ensure that the data is also secure and trusted. Then as we look inside the company, we have been focused very much over the last several years on our own efficiency because we want to maintain and increase our operating margin. We have driven a lot of cost efficiency with automation, pyramid, productivity, using AI in many places like finance, marketing, and coding, giving us productivity benefits, improving portfolio elements, and reducing indirect costs. The strength of Infosys really comes from a leading delivery organization with excellent training and well-driven teams that make sure we deliver what we commit. Now more and more in multi-service offerings in complex programs with a lot of trust from clients, and in these six new areas of AI we put even more attention and focus. On the brand, we have done quite well. The brand is recognized more associated with AI, top three most valuable brand globally, one of the fastest growing IT services brands, top 100 of any brands in the world, and good perception with AI for Topaz and cloud for Cobalt. We also took some time on acquisitions. We finished a few in the financial year. A couple got done just after the financial year but before today: one on healthcare, one on insurance. We want to make sure in areas where we see good opportunity and can scale up, we do more acquisitions which we integrate well. Then we want to share a little bit how we are working across all the communities. We have created a lot of impact within India with the contributions the company is making: 200 projects, 7 million people, with Springboard our training online capability which we provide for free, over 10 million people worldwide have benefited. One example is working on water capacity in lakes within different parts of India by providing sustainable solutions. All of this comes within CSR work. One of the biggest differences in how we approach the market is how we work internally as one Infosys, making sure the best capability is available to every client. In conclusion, with strong execution on the financial year, we have a good AI approach and strategy and already starting execution. We already seen approximately annualized $1 billion of AI services revenue that we shared in Q3 and growing at a very good pace. Very strong AI partnerships, the foundation model companies are also approaching us and we are working strongly with them. A good stable organization, one Infosys, and continued trust of our clients. With that, I will conclude. Thank you once again for all your faith and trust in us and we look forward to the coming year to be more and more AI-driven into the future. Thank you.
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Nandan Nilekani35:02
Thank you Salil. I now request Manikanta, company secretary, to provide a summary of the auditor's report.
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Manikanta35:12
Thank you Nandan. The statutory auditors Deloitte Haskins and Sells LLP and the secretarial auditor Makarand M. Joshi and Company have expressed unqualified opinion in their respective audit reports for the financial year 2025-26. There were no qualifications, observations or adverse comments on the financial statements and matters which have any material bearing on the functioning of the company. The statutory auditors reports on the standalone and consolidated financial statements are available on page numbers 226 and 307 of the integrated annual report. The secretarial auditor's report is enclosed as an annexure to the board's report on page number 91 of the integrated annual report. Thank you.
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Nandan Nilekani36:08
Thank you, Manikanta. As the notice is already circulated to all the members, I take the notice convening the meeting as read. Before we proceed, I am pleased to bring to your notice that as required under the Companies Act 2013, the company has provided you the facility to cast your vote electronically on all resolutions set forth in the notice. Members who have not cast their vote electronically but are participating in this meeting will have an opportunity to cast their votes through the e-voting system provided by NSDL. Members, please note that there will be no voting by show of hands. We now take up the resolutions as set forth in the notice. We will open the floor for any questions by members after all the resolutions are tabled accordingly. I will now only read out the resolutions. Item number one of the notice: adoption of the financial statements. The financial statements of the company including the consolidated financial statements for the financial year ending March 31st, 2026 including the report of the board of directors and auditors have already been provided to the members. Item number two of the notice: declaration of dividend to declare a final dividend of rupees 25 per share for the financial year ending March 31st 2026. You would recall that an interim dividend of rupees 23 per equity share has already been paid for the financial year ending March 31st 2026. Item number three of the notice: appointment of Nandan M. Nilekani as a director liable to retire by rotation. The text of the resolution is provided in the notice circulated to the members. Item number four of the notice: approval of the proposed amendment to the Infosys expanded stock option ownership program 2019 (amended 2019 plan) and grant of stock incentives to the eligible employees of the company under the amended 2019 plan. The text of the resolution is provided in the notice. Item number five of the notice: approval for proposed amendment of the Infosys expanded stock ownership program 2019 (amended 2019 plan) and grant of stock incentives to the eligible employees of the company's subsidiaries under the amended 2019 plan. The text of the resolution is provided in the notice. Item number six of the notice: approval of the request for reclassification of certain members of the promoter and promoter group of company to public category. The text of the resolution is provided in the notice. The members may note that in accordance with SEBI regulations, the applicants and the persons related to them shall not vote on this resolution. If any member desires to ask any question pertaining to any item on the notice, he or she may do so now. Members are requested to keep their questions brief and specific to avoid repetition. Answers to all the questions will be provided towards the end. Members may also note that the company reserves the right to limit the number of members asking questions depending on the availability of time. While members are queuing up to ask questions, may I request the team to play short videos of Infosys.
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Narrator40:00
When you join hands with a sport, what do you play for? For 10 years, we've played for more. We played for a billion fans to bring them experiences closer to the game. We played for every athlete taking serve with artificial intelligence that changes their game. We played for the sports storytellers with insight that uncovers the finest moments. We've kept playing beyond the court to inspire with icons of a new generation, forging their legacy, turning athletes into brand ambassadors. We've played across the globe under the Melbourne sky, on the red clay, by the historic glass. We've played where history is made. We've shared moments and memories, victories and breakthroughs. And we'll keep playing because this isn't just a sport. Because when it's love all, the best is yet to come. Change doesn't always begin with a big idea. Sometimes it starts with noticing what others overlook. Feeling what others feel and asking what can I do? That's what it takes to innovate from the heart. India is home to countless communities, places, challenges, and social innovators today are stepping in with solutions shaped by what they've lived and more importantly by the empathy they feel for others. And that's what innovation from the heart is really all about. At Infosys Foundation, we recognize, celebrate and support these innovations through the Arohan Social Innovation Awards. Over three editions, Arohan has helped more than 30 social innovations grow. Each one making life a little better, a little fairer. In its fourth edition, the journey continued with more voices, more hope, and more heart and a total prize purse of rupees 2 crores plus mentorship and incubation to help them grow further. We went into the heart of India and what came back was incredible. Over 265 innovations from all 28 states and each one rooted in the struggles people face. 30 innovations made it to the shortlist. Each one shaped by bold thinking and the courage to solve them. Proof that when empathy guides action, change becomes real, one idea at a time. To choose the winners, our jury looked for three things: Is the problem real? Is the solution strong? And is the heart behind it steady? And the few startups which came today and yesterday showed us the depth of the work and the passion they are bringing to make the change much more effective and efficient at the same time affordable. The solutions that click the most are the simplest ones but it is 1% the idea and 99% implementation for success. That's really what matters. What's also important is innovation being part of these solutions, use of technology because all of this will ensure that these solutions are not only scalable, they're accessible, they're affordable. There's been a range of entries this year across education, healthcare and environmental sustainability. I think the quality has been very high and I've also been very impressed with the diversity of innovation. More importantly we saw the right mix of folks who are doing it primarily for social good. At the same time, today's social innovators are emerging who are running both for-profit and not-for-profit versions of their social enterprise. For many, Arohan is a turning point, a moment when belief meets support. Arohan is just the beginning. We'll walk with our winners, help them scale, and achieve what they set out to accomplish. Infosys Foundation believes in technology with purpose and in people who care deeply. Arohan lifts those voices and helps them reach the last mile where change truly matters.
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Nandan Nilekani47:49
Dear shareholders, thank you for joining our 45th AGM today and for taking time to participate in the proceedings. Before we go live with the Q&A, here are some points to note for your convenience. When your name is called and you are projected on the screen, please mention your name and location from where you are joining and proceed to ask your question. Each shareholder will have 2 minutes for the questions. To avoid repetition, the board will respond to all questions at the end. Once you have asked your question, you can switch to watch the proceedings. The board will be taking questions from shareholders in two or three sets depending on the number of questions on video. With that, I'll request the first shareholder, Mr. Dharav, to proceed with the question.
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Dharav Jamada48:49
Namaste and greetings to respected chairman, board members and all the stakeholders of my company. It is indeed a privilege to attend this meeting. My name is Dr. Dharav Jamada from Surat, Pujas, a proud shareholder of our company. Firstly, heartiest congratulations to all the stakeholders for such a robust performance consistently year on year. Respected sir, inevitably these are some very challenging times which not only our company but the whole industry worldwide is going through. There exists so many mania which questions our very existence but investors will have to have some patience as Rome wasn't built in a day. We will create a competitive mode in the coming times like always we have done. So I fully understand and support my company in these daring and odd times. Certain questions which I would request our respective chairman to address are: first, last year despite many disruptions we ended up with an all-round robust performance but the industry as a whole is either growing negatively or in a lower single digits range. So have we gone past those glory days when there was a double digit growth rate? Are there any signs that the industry is coming...
The shareholder asked about regaining past glory in margins and ROC despite currency depreciation; which geographies and industries will be most stable or disrupted; impact of macros like interest rates, inflation, energy prices on public and private capex for IT services; funding for AI, data centers, quantum computing and impact on capital structure and dividends; whether Infosys should invest in global AI giants or pursue M&A; and how to leverage FTAs signed by India, and what regulatory relaxations the industry needs.
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Moderator52:29
Thank you, Dr. Daro. We'll move to the next shareholder Mr. Vipul Kumar Sha. Mr. Vipul, kindly go ahead and ask your question.
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Vipul Kumar Sha52:40
Asked about the extension of CEO Salil Parikh's tenure, suggesting it be cleared early; urged the board to reconsider giving quarterly guidance to reduce stock volatility, noting larger peers do not give guidance; inquired about AI-related revenue contribution last year, expected growth, and margin difference versus normal services; and requested Nandan Nilekani to elaborate on his comment that 'in AI opportunities are endless, only risk is execution.'
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Moderator55:22
Thank you Mr. Vipur. Now I'll request the next shareholder Santo Kumar Saraf. Sir kindly go ahead and ask your question.
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Santo Kumar Saraf55:34
Asked what the top three strategies are to help Infosys reach $30 billion in revenue while maintaining industry-leading margins and creating superior shareholder returns.
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Moderator56:48
Thank you Mr. Al Santo. I'll request the next shareholder Baratsha. Sir kindly unmute yourself and ask a question.
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Smita Sha and Barat Sha56:59
Complimented the leadership, technology, and performance, requesting continued support and praising the company’s excellence.
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Moderator1:01:44
Thank you Smasha and Barasha. Now I'll request the next shareholder whom Praash Kad.
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Praash Kad1:01:53
Thanked for the virtual platform and requested it continue. Praised the dividend increase. Expressed concern about the falling share price, lack of investment in the future, and criticized the buyback, saying long-term investors did not benefit. Urged investment in skill development and futures. Noted his respect for Nandan Nilekani's contributions to the country.
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Moderator1:05:25
Thank you Mr. Praash. Now I'll request the next shareholder B Ram Kumar. Mr. Ram Kumar, kindly go ahead and ask your question. I'll move to the next shareholder Vine G Batya. Mr. Bata, kindly go ahead and ask your question. I request the next shareholder Christian Lal Chedda. Mr. Krishnan Lal, if you are on, kindly go ahead and ask your question. I'll move to the next shareholder Mr. Redapa Gunduru. Mr. Reda, kindly go ahead and ask your question. Mr. Reda, we can hear you. Yes, please go ahead.
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Redapa Gunduru1:06:39
Congratulated the board and management on another year of resilient performance. Appreciated the chairman's speech and the annual report. Asked about key growth priorities for 2-3 years, especially in AI and generative AI; plans to improve revenue growth and deal conversion in the current global economy; opportunities from increased digital transformation spending; outlook on employee retention and skill development; and whether Infosys is considering strategic acquisitions in cybersecurity and cloud services. Expressed full support for all resolutions.
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Moderator1:10:53
Now I'll request the next shareholder Mr. Barat Raj. Mr. Barat Raj, please go ahead and ask your question.
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Barat Raj1:10:58
Expressed happiness with the company, requested a bonus issue, asked about the share price decline and how the company will face challenges in a changing market. Also requested a manual camp or get-together in Hyderabad.
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Moderator1:12:31
Thank you Mr. Barat. Now I'll request the next shareholder J Aishek. Mr. Abishek, kindly go ahead and ask your question. The next shareholder Mr. Sham Sundari, sorry, P Sham Sundari. Please kindly go ahead and ask your question.
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P Sham Sundari1:13:00
Congratulated the management on performance, requested cost effectiveness, good corporate governance, and a bonus or rights issue. Noted the falling share price and asked about plans to withstand tough competition. Requested a physical AGM in the future.
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Moderator1:14:47
Thank you sir. Now I'll request the next shareholder Mr. Abhishek.
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Abhishek1:14:58
Congratulated the management on the 45th AGM. Asked about new plans and innovations, focus areas, the status of the Infosys campus in Pocharam, Hyderabad, and requested job opportunities for eligible shareholders or relatives.
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Moderator1:16:27
Thank you. Have a good day. Please go ahead with your question.
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Ji Dshi1:16:40
Thanked the company secretary for the opportunity. Congratulated on performance and dividend. Asked about thoughts on future use of AI for growth strategy, revenue growth prospects, attrition rate, talent nurturing, and cybersecurity.
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Moderator1:17:57
Thank you sir. Now I'll request the next shareholder Atanu Saha. Mr. Atanu Saha, kindly go ahead and ask your question.
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Atanu Saha1:18:06
Asked about the future plan with AI, how long before profit from huge AI operational costs, noted declining revenue growth and operating profits, referenced employee satisfaction scores in the annual report, and wished for good results and dividends.
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Moderator1:21:01
Now I request the next shareholder Mr. Santos Chopra. Mr. Santos Chopra, kindly go ahead and ask your question.
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Santos Chopra1:21:12
Spoke about the company's journey from Y2K to AI, but the audio was fragmented.
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Moderator1:22:45
Now I'll request next order Gaussam Nandi. Gowam Nandi kindly go ahead and ask a question. Mr. Gautam? I'll move to the next shareholder Vasuda Dway. Madam, kindly go ahead and ask your question.
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Vasuda Dway1:23:15
Thanked for the opportunity, praised the chairman's speech. Asked why the attrition rate is high and what steps are being taken to maintain it.
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Moderator1:24:08
Thank you madam. I request the next shareholder Kawhi Sahukar.
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Kawhi Sahukar1:24:20
Asked about the percentage of Infosys revenue linked to AI-enabled business and the management's target for AI contribution over 2-3 years. Suggested expanding into AI-led managed services and subscription-based platforms for SMEs. Also requested guidance on a professional proposal and asked for the email of the CFO.
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Moderator1:27:20
Thank you. Thank you Mr. Khik. Now I'll request the next shareholder Satish Sha. Mr. Satisha? I'll move to the next shareholder Mr. Yu Ununas. Kindly go ahead and ask your question.
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Yu Ununas1:27:49
Praised the dividend, asked why the share price is coming down despite good performance. Thanked the company for caring about small shareholders. Requested a get-together and expressed pride in the chairman.
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Moderator1:29:59
Thank you Mr. Y. Now I'll request the next shareholder Hari Ram Chowi. Mr. Haram, kindly go ahead and ask your question.
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Hari Ram Chowi1:30:10
Complimented the CSR activities and the annual report. Asked who chairs the CSR committee and its members. Suggested holding a get-together in Bombay and having a dedicated mobile number for shareholders. Inquired about solar energy usage and the nodal officer for IEPF.
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Moderator1:32:31
Thank you Mr. Hari Ram. Now I request the next shareholder Mr. Dip Jane. Mr. Dip, kindly go ahead and ask your question.
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Dip Jane1:32:45
Spoke about the 45th meeting but the audio was fragmented; mentioned IT and CSR.
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Moderator1:34:36
Thank you Mr. Now I'll request Mr. Shane to kindly go ahead and ask your question.
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Shane1:34:48
As a minority shareholder, expressed happiness with performance. Asked the chairman and MD not to think of retiring before the 50th AGM. Inquired about the company's plan for social issues and mentioned he sold 10% of his holding but loves the company.
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Moderator1:38:49
Thank you. Thank you Mr. I'll move to the next shareholder Jane. Commun Zane kindly go ahead and ask your question. I'll move to the next shareholder Han Kotwani. Sir, if you are on, kindly go ahead.
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Han Kotwani1:39:14
Asked how the company will cope in a difficult environment and tackle markets beyond the US, especially the Middle East and Europe, to sustain growth and prosperity.
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Moderator1:40:13
Thank you Mr. Hiran. I'll request the next shareholder sha kamalia to kindly go ahead and ask your question. Missa? I'll move to the next order. Praashini G Shanoi, kindly go ahead and ask your question ma'am. I'll move to the next shareholder Pankage Mangani. Pankage, if you are on, kindly go ahead and ask your question.
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Pankage Mangani1:40:55
Asked two questions: first, the potential impact of AI on the employee base and whether any material workforce reduction is foreseen; second, specific methods taken to train and reskill employees for AI-enabled roles and how the workforce will adapt to technological changes while maintaining long-term employability.
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Moderator1:41:52
Thank you Mr. Pankash. Now I request the next shareholder Muhammad Igbal. Mr. Muhammad Igbal, kindly go ahead and ask your question. I'll move to the next shareholder Pratik Sharma. Mr. Pratik Sharma, kindly go ahead and ask your question. Mr. Pratik Sharma, we can see you, kindly unmute yourself and ask your question. We'll move to the next shareholder Sachin Single.
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Sachin Single1:43:21
Spoke about the company's performance, but the audio was fragmented; mentioned losses and the middle class.
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Moderator1:45:28
Thank you Mr. Sachin. Now I request the next shareholder Sujan Modak. Sujan Modak, kindly go ahead and ask your question. I'll request the next shareholder with Sam Patel. Madam, kindly go ahead and ask your question. Mrs. Patel, if you are on, kindly go ahead. I'll move to the next shareholder. Mjit sep, kindly go ahead ask your question. I'll move to the next shareholder Palani Swami. Mr. Palani Swami, if you are on, kindly go ahead ask your question. I'll move to the next shareholder Ashish Bansal. Mr. Rashish Wansal, kindly go ahead ask your question. I'll move to the next shareholder Sun but.
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Sun but1:47:01
Expressed happiness with the company's performance, resilience, and strong AI integration. Thanked the board for the dividend and capital allocation policy. Pledged full support for all resolutions. Congratulated the leadership and employees for an excellent year.
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Shareholder1:49:12
Ahead. Thank you for giving me an opportunity to speak. Thank you, Mr. Sunit.
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Manika1:49:22
Now I'll request the next shareholder Mahesh Kumar Bhna to kindly go ahead ask the question. Mr. Mahesh Kumar Bhna, if you're there, kindly go ahead ask your question. I'll move to the next shareholder Roda Kumar K. Mr. Kumar Koh, kindly go ahead ask your question. I'll move to the next shareholder Priya Sahukar. Priya Sahukar, kindly go ahead and ask your question. I'll move to the next shareholder Fatima Ranguala. Fatima Ranguala, kindly go ahead and ask your question. I'll move to the last speaker registered shareholder Ununus Ranguala. Kindly go ahead and ask your question. Ununus Ranguala, if you're on, kindly go ahead and ask your question. Thank you all the speaker shareholders. With this we conclude the question session from all the shareholders. Now I hand over back to the chairman.
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Nandan Nilekani1:50:55
Thank you for all the questions. While we provide the answers to the questions shortly, I would request a team to display the questions received on the web chat and play videos which showcase the work done by Infosys during the last year.
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Narrator1:52:01
Hey. Hey, hey, hey. Heat. Heat. Heat. Heat.
The demand for electricity constantly is growing. There's still 1 billion people out there who have not daily access to electricity. The consumption is also growing. And then you have obviously the big data center AI boom that we are seeing right now, that will also continue over the next years. The journey of the last six years brought us from a 30 billion company into a 40 billion company with a market capitalization of more than 100 trillion euro and the backlog of 140 billion euro in this growing energy market. Siemens Energy underpins 16% of global power generation. The high growth environment in which the Siemens Energy organization is operating in requires it to be very nimble, especially in situations like mergers, acquisitions or even for that matter carveouts. We're coming from a very complex environment and as part of the carveout we basically redesigned the architecture of the whole energy IT ecosystem and the colleagues on the wind power side already started a little bit earlier and they were using Infosys as their key partner and moved a lot of services there running today and today basically with us together, from infrastructure to applications, and we joined this journey and we're running now together. It's been a strong partnership. All our V&A land services where we in absolute record time were able to basically migrate all our locations into the new environment and using now also AI to optimize and be predictive in this environment. But we also in our SAP journey, we in the middle of the journey to bring the remaining part of Siemens Energy into the S4/HANA environment together with Infosys. Infosys is honored to play a very critical role in this journey at Siemens Energy. Just to give you an idea, one of the most ambitious projects that we did with Siemens Energy was the transformation of their network infrastructure. We helped them roll out an SD-LAN solution globally to 250 sites in record times. We have helped lay their digital foundation. We are basically modernizing their legacy application or enterprise resource planning infrastructure by merging 30 plus legacy systems into two S4/HANA instances. When it comes to AI, for us it's important that we use Agentic AI internally to optimize our own processes, to have cross-bound impact within the IT department, the digital department, but also in the rest of the company and beyond that also for our customers. We're deeply aligned with Siemens Energy's AI ambition. So the two dimensions of our alignment with Siemens Energy on the AI evolution: the first is services.ai, which is what we call as reimagining our own services which we deliver to Siemens Energy and their businesses. In the SAP S/4HANA transformation we are aiming 15% of the production code generated by AI. The second is about business.ai, which is building meaningful use cases with Siemens Energy which have a meaningful impact on their business. We are trying to build agentic use cases with them which can optimize manufacturing and process efficiency for wind farm operations. So two unique companies, two leaders in the world coming together to solve great problems. That's unique about our partnership. We are proud to be Siemens Energy's transformation partner in their mission, a mission to energizing society sustainably, and we look forward to creating the next chapter in digital transformation, an AI-enabled enterprise and operational excellence with Siemens Energy.
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Client Executive1:58:17
Ameritas is a financial services company that really started with a paper and a promise and we see AI as the next evolution of the future of where our company can go. We look at AI the journey of AI as AI helps you do work. AI starts to do work for you and then those two things begin to set you up for a rethink or re-engineering. You're fundamentally re-engineering a business process end to end. Infosys helped set up the AI factory model and when we did that, we approached it with multiple dimensions but it included the AI parts complete with the governance, complete with the technology foundation, and the operating model.
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Infosys Executive1:58:57
And Infosys came in and they showed very well and that is not tech delivery, that is business process re-engineering, that is process re-engineering, that is future state thinking. Their receptivity to work differently with you, to really think as partner, is continually surprising.
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Client Executive1:59:16
So when we started working with Ameritas consciously, we took an approach not to introduce AI to replace parts of manual work. Instead, we took an approach of process reimagination of the business function that can really benefit from the AI adoption and we made sure that in the process we included the human in the loop and there are strong guardrails put in place to ensure that we are governing the use of AI appropriately and with a very clear understanding of the outcomes that could be accomplished with the adoption of AI. Our focus was to say, can I deliver work that AI and automation can do that frees up humans? Can I help the sales support people? Can I improve the RFP process? Can I make it faster, easier to get that done, higher quality? And we called it our shift. That actually maybe saves time and shifts work, but also is really about helping us grow business and sales. Can I go help our advanced sales desk actually help the agent understand the product better? I would say our real wins have been in the back office where the work is being burdened by our people in order to get things through the pipeline faster or quicker or less burdensome, take care of the customer in that way. Infosys is working with Ameritas in a very strategic capacity. And with Ameritas, we have a great partner who gives us a platform to bring ideas and thoughts to jointly explore adoption of new and emerging technologies to solve real life business problems.
I think agentic AI in the form of autonomous AI workers who work like humans is the next big wave that's going to affect how companies work, how companies get things done. And so we see our relationship with Infosys being a key part of how we can actually go achieve that future together.
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Nandan Nilekani2:01:28
We will now begin the answers to the questions. In this round, we are answering the questions that were raised in the web chat. And after one round of web chat questions, we will then come back with a round of questions from the video and audio questions that were asked just now. I will start with my questions. I have a total of five questions. First one is from shareholder Walpari Kashas Bat Romesh and others. What please let us know your plans for issuing bonus shares. Answer is Infosys has a rich history of rewarding shareholders bonus shares issuing multiple bonuses since listing. The last bonus was given in 2019. We do not have any announcements in this regard as of now. Second question from Nami Dandapani. What are the board's strategic priorities for driving the next phase of growth and how are we differentiating ourselves to maintain a competitive edge in the market? This question was also asked by Mr. Subil Sha, Mr. Jay Raj, and Mr. Pun Single. Our strategic priority remains to help our customers navigate the next and unlock their AI value. We believe we are well positioned to do that with our deep client relationships and delivery capability. Our differentiators include the AI suite Topaz Fabric and collaborations with AI disruptors to deliver both AI-first and AI-augmented services. Our platforms are designed to ensure that AI solutions are relevant and tightly linked to business outcomes. We're also expanding in sales and marketing in different geographies to expand our total addressable market and where we find strategic fits. We are also doing mergers and acquisitions, and of course we are doing a complete talent transformation to prepare our people for this new world of AI. Question number three, what are the risks you foresee to the current expectations that integrators like Infosys are more relevant than before? Because enterprise AI implementation requires client-specific and account-specific execution which AI platforms cannot do without integrators like Infosys. So that's a question from Simas J Raj. The AI deployment gap, as we said earlier both Salil and I spoke about it, creates large opportunities for us. We see an addressable IT spend of close to $300 billion by 2030. In any enterprise implementation, the context is paramount. Tools are accelerators and are great to amplify our potential. Our biggest strength and opportunity lies in combining the new world of agentic software with the traditional transaction system that companies have and make it AI useful and relevant to the client's business. Question number four from Romesh Gola. What is the road map on various items and of course a request to visit the campus? Answer. Many questions have already been answered in the ESG road map for the coming year. We'll continue to shape our ESG vision 2030. Our employee count today is 328,000 as of March end and all these details are in our annual report. Our CSR efforts include tech for good, job creation, and other efforts including employee volunteering, healthcare innovations, and women's empowerment. Question number five from Romesh Gala. CSR activities done by the company. Once again, the annual report and the foundation report and the interior annual report all have details about our CSR activities which focus on digital skilling, healthcare, and environmental sustainability. We have many important programs like Infosys Springboard for digital learning, Cognac Care programs, as well as lake rejuvenation and agroforestry projects supporting water conservation and climate resilience. All the information is there in great detail in our annual report.
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Salil Parik2:06:23
Thanks Nandan. There are a few questions I have from the web chat part and then as Nandan mentioned we'll come later to the video and audio part. First question is from Shamala Rao Pika. What are the future plans of Infosys? Is there any new projects for the upcoming year? So here the big plans for us as we look ahead in the financial year 2027 and even beyond is in the AI services area. We continue to see outside of that competitive intensity and also the productivity impact on the revenues. With all that put together, we have given a guidance of 1.5 to 3.5% growth for the full year when we gave the guidance in the April results. For the long term, we are extremely enthusiastic about the AI services opportunities. What we shared earlier of the six big areas of AI services that we see the building of the agents or the modernization or looking at data and others, and that's an opportunity of around 300 billion of addressable spend going into the year 2030. Second question is from Navinta Krishna Danapati and also Nitya Mata. Similar question: given the rapid evolution of AI particularly agentic AI capabilities, could the board elaborate on the company's strategic road map for leveraging these technologies and how they expect to drive productivity cost optimization and long-term competitive advantage. Additionally, how is the board benchmarking our AI maturity and adoption against industry peers and what metrics are being used? What we had shared in Q3 around the time just after Q3, the data for Q3 was AI services is coming up with 5.5% of our revenue at that stage. Then we look at some other metrics. 90% of our employees are AI aware. We also mentioned that of the 200 largest clients, again 90% of where we do work which is related to AI using Topaz, using Fabric. We're currently working on over 4,800 AI projects and we build over 600 agents. We're also scaling up a team which is of forward deployed engineers which team then works very closely with clients on making sure that AI is deployed into those client activities. We also have very good partnerships with foundation model companies, with tool companies, and with compute companies across the entire AI ecosystem. And all of this then gets reflected in about 16 leadership rankings that we have within the AI ranking approach of all the analysts. Next question is from Shiniasa Rao Kilaru. Dear sir, many analysts say that Indian IT companies are just service companies. They do not cater for R&D. Indian IT companies just distribute cash and dividend through buyback and Indian IT companies are not investing in meaningful research. What do you say about Infosys in this regard? What is the future vision of the Infosys management where Infosys may lead in the next five or 10 years? Here we have a very structured approach in terms of innovation where we have a center for emerging technology and solutions. A lot of the new technologies of AI, in fact previously machine learning, digital cloud, and today also new technologies of quantum are being incubated in this group and that's where we see the earliest use. As a company what we do is we take the new technologies that are coming and we build the capabilities in skilling our people and then deploy them onto large clients so that deployment becomes easier for our clients to use. We have also created something called the Infosys Living Labs which is global innovation hubs with clients and partners and sometimes even startups and academic institutions where we can jointly develop some of the technologies. For example, on AI, we have a lead joint work with a leading university in the UK, a leading university in the US where we are doing big work on AI innovation. Then we're doing work which is ensuring that what we distribute through a dividend or buyback is based on the capital return or capital allocation policy of the company that is being described. Next question is from Sud Dul Sha. What is the strategy the company for the development in Gujarat? So what we have done across India is we've had many innovation hubs, nearshore centers, digital design studios, and partnerships also with AI GCCs in different cities in which we are operating and our clients are operating. We've also built a hybrid model where people can work flexibly from different locations, even today where they come in for some of the days and are working flexibly from their home locations for the rest of the time. With this strategy, we've set up location centers in cities like Ahmedabad and making sure that that gives a big support within Gujarat and also in many other places, for example in Udupi, for example in Bhubaneswar, for example in Noida, all of those areas are being developed across the company. Next question is from Shang Ketan Karandikar. Over the next 3 to 5 years, as Gen AI-driven productivity improves software development efficiency, how does management expect economic value created by these productivity gains to be distributed among Infosys, its employees, and its clients? Basically, do you expect AI to be margin accretive, margin neutral, or margin dilutive? So here what we are seeing is there'll be a lot of productivity improvements that are realized through AI which will enable our clients to get some savings which they are typically investing in additional or new IT spends in different ways which is expanding the addressable market that we see. We've also had our own internal project for margin attention and expansion where we've seen the revenue per employee is increasing over the last few years. Our revenues therefore have grown at a faster pace than our headcount. This helped us to improve our margin. If you look at the previous financial year 2025, by 50 basis points, and in the financial year 2026 even with all the different macro negative environments, we were seeing that we were able to maintain our margin even as we put some more investments into sales and marketing, and our guidance for this coming year, financial year 2027, for margin is 20% to 22%. In a medium term with all of this activity and what we see in productivity benefits, our endeavor is to improve margins from the current levels as we go ahead. Those were the questions that I had. I will now request Jeska to take his questions.
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Jeska2:14:55
Thank you, Salil. The first question is from Mr. Murugeshin. When can we expect Infosys to grow double-digit growth? Can we expect to double the shareholder value by 50th AGM? As you know, we delivered a strong performance in financial year 2026 despite a challenging environment. We had a growth of 3.1% for the year in constant currency terms despite lower third-party revenues and higher offshoring which are headwinds to our revenue. On an organic basis, we have grown faster than our peers for over 7 years now. On other parameters, we had a very strong large deal wins at $15 billion with 55% net new. We generated $3.7 billion of free cash flows and all of that with a stable operating margin despite investing in sales and marketing and AI and talent-related investments. The overall demand environment continues to be soft and we see cautious behavior by clients due to macro concerns with growth also impacted due to AI inflation. As clients shift from siloed AI adoption to enterprise-wide AI adoption in the medium to long term, we expect them to increase the spend across six new AI value pools which should lead to expansion in addressable markets by 300 to 400 billion. Our guidance for the current year remains at a revenue guidance of 1.5 to 3.5% excluding the Optimum acquisition that we completed during this quarter and at an operating margin of 20 to 22%. We do not give guidance for future years. The next question is from Akash Sukasa. There are multiple questions. How are we going to utilize our excess cash on our balance sheet for future growth? Can we expect acquisition of major AI companies like we saw at HCL investing in ServiceNow? Second question is can we please start reporting AI revenue separately. This will help investors in this fearful market where every news flow causes panic. And the third question is how would you measure and how would you reassure small shareholders who are scared now looking at the market performance? Utilization of excess cash: we have a very structured capital allocation policy as per which effective financial year 2025, the company expects to continue its policy of returning approximately 85% of free cash flow cumulatively over a 5-year period through a combination of semi-annual dividends and/or share buybacks or special dividends, subject to applicable laws and requisite approvals if any. Under this policy, the company expects to progressively increase dividend per share. We have a very disciplined approach to our M&A and focus on tuck-in acquisitions which will help us bridge white spaces in terms of capabilities or segments in which we operate as well as accelerate growth through synergies. This systematic approach to M&A has worked well for us over the years. We have a strong balance sheet and a clear cash allocation towards M&A which puts us in a very advantageous position when it comes to making quick decisions on acquisitions. On reporting on AI revenue separately, we disclose the AI revenue in Q3 at 5.5% of our revenues, approximately $1 billion annualized, and growing faster than our company average. On how would you reassure shareholders? We will not be able to comment on share price at this point in time. Our aim is to focus on the business and create value for our clients and therefore our shareholders. We have the right ingredients: strong delivery capabilities, deep client relationships, multiple AI recognitions, and a trained employee base to deliver on the same. The next question is from Cherajip Achara. Overall stock returns have been very poor for shareholders over the last 5 years despite good dividend. There also has been no bonus issue in the last 8 years. Further, last buyback was at a time when individual tax returns on buybacks were very unfavorable. How does Infosys propose to enhance shareholders' value in the next 5 years especially in an environment where IT services are being written off due to AI? As I mentioned earlier, we have a well-defined capital allocation policy which gives predictable returns to shareholders for the current block of 5 years from FY25 to FY29. The policy is to return 85% of free cash flows through a combination of semi-annual dividend or share buyback or special dividends. The company also expects to progressively increase annual dividend per share. The company has also announced multiple bonus issues. However, there is no announcement in this regard at this point in time. The recently concluded buyback of 18,000 crores resulted in EPS accretion to the shareholders. On the second part of the question, we believe that there are new six areas of the AI-first services opportunity that will be around 300 to 400 billion of opportunities by 2030. We are investing in various areas including sales and marketing, deepening our AI capabilities, growing our partnership ecosystem, etc. with the aim to grow ahead of the market in the long term and execute on our strategy. The last question is from Miss M. Rajesh Shah. Why cash flow both operating and free have gone down as compared to the last year? Our operating and free cash flows are lower by approximately 1,400 crores in FY26 primarily due to the higher income tax refunds in FY25. These refunds are on account of orders received under sections 250 and 254 of the Income Tax Act for certain assessment years relating to years prior to 2025. With that I will pass it on to Manika. Thank you.
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Manika2:21:01
Thank you, Jeska. The first question by Walpadi Krishna Das Romesh: when are we starting physical AGM? The response: Ministry of Corporate Affairs and SEBI have allowed companies to hold the AGM through video conference without the physical presence of members at a common venue. We will evaluate and keep the shareholders informed on the physical AGM if any in the future. The next question by shareholder S. Mangara Karashi: how to buy Infosys shares in the US market? The response: Infosys ADRs are listed on the NYSE. Members who intend to purchase these ADRs can contact the authorized bankers and brokers or the depository participants following the due process for foreign investments. With that I hand it back to the chairman.
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Nandan Nilekani2:22:00
Thank you, Manika. And now we will come to the second round of questions. These are questions that were asked in the video conference and we'll do it in the same order. I'll start with my questions. I have three questions. First question, Mr. Vipul: Sir, can you elaborate on the statement that there are no gaps in the opportunities available, the only limitation is execution risk? Yes. What I said was that the opportunities are very large because of the many new things that are possible with AI. So we do see a lot of work coming in the coming years. Execution risk is our ability to reorient our service offerings to AI, to offer AI-first services and AI-augmented services, to get our sales team and delivery team to be aligned with that, to do the talent transformation, to look at new models of pricing including outcome-based pricing, and many other things that we have to do which are required to achieve the goal of getting the best possible business from the new AI work. So that's what we meant by execution risk. Second question is how can CSR proposals and suggestions be sent to the company? This is from Dip. CSR proposals can be sent at [email protected] or submitted through the CSR grant application available on the Infosys Foundation portal. All proposals are evaluated by the foundation based on alignment with focus areas and impact potential. The last question is: can the company consider increasing the work it is doing to address the water issues including in Jamnagar? This is from Mr. Shreak Meta. As a responsible corporate citizen, our water stewardship program extends beyond our operational efficiency to create a positive impact in the communities where we operate. We have taken up 11 large lake rejuvenation projects creating additional capacity of 4.2 billion liters, making the total capacity of 10-plus billion liters for these lakes. These lake rejuvenation projects enhance the water table, improving water access to communities. We'll continue to do this, but this would happen in areas where we have operations. So I want to keep that in mind. So with that I hand over to Salil for his questions.
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Salil Parik2:24:40
Thanks. And then I have a few questions. I'll read them first from Mr. Ga Vu: last year there was robust performance but the industry going through issues, we now facing low growth, when will we go back to high growth? Despite forex depreciating, we do not see the increase in margin. Disruptions in geopolitical issues: which industry geography will grow and which industry will be a laggard? Do you see capex and opex spending change in public? New growth areas like AI, quantum computing: is there a capex plan for these areas? Will we have a new dividend policy because of this? So the last few years we've seen that a lot of the changes come with the changes in the macro environment and the interest rates which have also led to some of the changes where discretionary spending was affected. With our clients now, we had a strong performance in the financial year 2026 where we crossed $20 billion in revenue overall and grew at 3.1% on a constant currency basis. One of the things we also mentioned in one of the answers which was given by Jeska, that over the last seven years we are, on an organic basis, the fastest growing amongst our peers. In FY26, the communications, manufacturing verticals and the Europe geography grew more than the company average significantly. In financial services and the grouping that we have which is services, utilities, energy, resources, we grew above the company average in constant currency terms. In terms of the outlook, we expect there'll be an acceleration of growth in financial services, in energy, utilities and resources, and services grouping. Those verticals will see that acceleration in the financial year 2027. Our margins we have had them remain stable despite several changes in the past 3 years. There was some cross currency which becomes sometimes a negative. There was of course the situations where we've seen changes in the pyramid and we've also had some acquisitions which overall reduce the rated margin which comes into effect as the overall operating margin of the company. In terms of our capital allocation policy, it's well defined and we will keep that policy as it's been defined over the next five years. So three more years are remaining in that grouping. And we have clearly 85% which we return to shareholders in different forms and the remaining 15% is available as we choose to do some strategic acquisitions to improve parts of our business. There is no change on that capital allocation policy. The next question is from Santo Kumar. What is the company's three priorities to reach $30 billion on revenue? A similar question was also asked by Mr. Bat and Mrs. Smith Sha, Mr. Vipul, and Mr. Bat Raj. As AI adoption is growing, we will see that becoming more and more dominant into the revenue of our future. The current pace of change of that AI technology is also fast and we look ahead, we see opportunities which are related to growth opportunities, related to productivity improvements, and our objective is to make sure we leverage those growth opportunities and grow at a good pace. We also have good AI partnerships and a strong employee reskilling which helps us to become part of the AI journey of our clients. In terms of AI services, we have outlined six new areas and those areas are where we see the most impact. One of the examples of that six is what we see for example in modernizing a lot of the technology estate of our clients. The next question is from Mr. Redappa and a similar question was from Mr. Ji Bakshi and Mrs. Vasuda. Can management elaborate on the steps taken regarding talent retention? So first on attrition, last year we were at 12.6% which was in terms of overall numbers a very good outcome for the company. In the previous year it was 14.1% and in the year before that it was again 12.6% for us. Nurturing talent is a critical point for future and continued success. Our employee value proposition is focused on providing employees with career, with rewards, with recognition, learning and development, and wellness. So our total reward approach is benchmarked to the competitive industry and we have long-established paths for employees for upskilling, for reskilling, and for career growth. We believe with all these measures and also the way we are ensuring that there's a flexible work environment for our employees, that helps us to make sure that our attrition numbers are low as we had in the previous year and we plan to have those sorts of measures in the future. Next question is from Redappa: what is the company doing to increase its deal conversion? So in deal conversion last year we had approximately $15 billion of large deals, of which 55% were net new, and that was up by 24% from the previous year. So in addition to large deals, we have a portfolio of clients where many are medium and many are small deals as well. And even with all the changes in the macroeconomic headwinds, we see a distinct uptick in IT spend especially on AI services and on the modernization opportunities. Those are fairly large in our pipeline. And many of our clients are moving well beyond AI pilot or small projects to really whole enterprise-wide AI project deployment. What we see there is that people are deploying large IT projects but they're also very cost-efficient and making sure they deploy it wisely. Here we also see a lot of change on the GCCs where there's a lot of activity on AI-first GCCs where we have good impact with our clients. The next question on the potential from Mr. Pankaj Mani: potential impact of AI on the workforce and what are the measures for reskilling the workforce and equipping the workforce in the new environment. So here what we're seeing is that as we have more and more changes of AI coming in, we will also have agents that'll be working with what we do as our humans. And the overall work we expect will expand. So what we did last year, for example with recruiting 20,000 new college graduates, we have a similar plan for this financial year to increase the number of people that we will bring in, and that's how we will focus on different types of work using agents but also using the humans. AI adoption is still in a very early stage in many of our clients and industries, and so we will see a lot of expertise being developed both human and agent based which are related to a deep understanding of the domain, and that's where we will see the benefit of the experience we have. One of the things we have done in terms of reskilling is making sure that we have employees who are AI aware, who are AI builders, and who are AI masters. And then we're collaborating with our partners who are foundation model companies and compute companies and tools companies to make sure that all of that latest learning is built into what our people know in the market. That's all the questions I had and now I'll request Jeska for his part.
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Jeska2:33:55
Thank you, sir. I have three questions but before I get to the questions I would like to thank the shareholders for the deep appreciation on the quality of annual report, CSR activities, and the services provided by Manika and the secretarial team. Coming to the questions, first question is from Mr. Vipul: whether the guidance is necessary? Should it be scrapped? Guidance reduces asymmetry of information between management and the stakeholders. It is a global best practice that the company has adopted for years for the benefit of shareholders to provide an anchor for the market expectation and to give a view to shareholders on current plans and likely performance. The second question is from Om Prakash Kajiar: what is the plan to invest in our future and our skill development as our share price has gone down because we are not investing in future? The company has taken multiple initiatives to stay ahead of competition with respect to the ability to leverage AI for better outcomes internally and for clients. We have invested in developing an industry-leading comprehensive solution, Infosys Topaz Fabric. We have also invested in building one of the best and most comprehensive partnerships across the AI ecosystem. We are making significant investments in continuous learning and skilling to enable our workforce to stay ahead of the AI transformation. Overall, we have a very comprehensive approach to gain market share in this AI opportunity. The third and the last question is: why is company share going down after buyback? We will not be able to comment on the share price movement. However, the recently concluded tender offer buyback of 18,000 crores has resulted in EPS accretion for our shareholders and increasing return on equity while returning cash as per our capital allocation policy. With that I'll turn it over to Manikanta. Thank you.
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Manikanta2:35:58
Thank you, Jeska. There was one question in this round. The question was from Haram Chri: the details of Nodal Officer for the purpose of IEPF was asked, and also what are the initiatives taken by the company with respect to IEPF? With respect to the Nodal Officer, the board has designated me as the Nodal Officer for the purpose of IEPF. Therefore, shareholders who have any claims for claiming their shares which have gone to IEPF can write to us and there are detailed steps mentioned on our website of how to claim the shares. Further, the shareholders can write to [email protected] and we will help them out on how to claim the shares. With respect to the initiatives taken by the company, the company sends out periodical intimations to the shareholders to encash the unclaimed dividend and update their bank account details either with the RTA or with the depository participants. The company also publishes unclaimed dividend and corresponding shares information on the website of the company. So shareholders can look at these details and get to know if their shares have gone to IEPF authority. If so, they can reach out to the company for help in claiming those shares. In addition, the company also has an initiative to receive information from depository on updating bank details by shareholders for processing the dividend directly without any specific request from the shareholder. So these are some of the initiatives taken by the company. Those were the questions and with that I will hand it back to the chairman.
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Nandan Nilekani2:37:40
Thank you, Manika. Members may note that e-voting on the NSDL platform will continue to be available for the next 30 minutes. Therefore, I request members who have not cast their votes yet to do so within the next 30 minutes. The board of directors has appointed B. H. Mon, practicing company secretary, as a scrutinizer to supervise the voting process. Further, I hereby authorize Manikanta, the company secretary, to declare the result of the voting and place the results on the website of the company at the earliest. The resolutions as set forth in the notice shall be deemed to be passed today subject to the receipt of the requisite number of votes. We had 326 members participating in today's 45th annual general meeting. Thank you for attending the meeting. I hereby declare the proceedings of Infosys Limited's 45th annual general meeting closed. Thank you and see you next year.