N.H. Bin Sally2:24:00
Thank you, thank you Venkaji. Thank you for allowing me to provide my responses to the shareholders' queries. But before that, I would like to thank all the shareholders for joining the AGM virtually and for extending their unstinted support and encouragement as always. Around 16 shareholders have already spoken on various issues of the company. We are thankful to the shareholders for taking such keen interest in Emami and would now address the issues raised by the respective shareholders in the same chronology. So we'll start with the first shareholder, Mr. Rajesh Godawat. He had a lot of appreciation for the team, for the chairman, and he also congratulated Sri Goenkaji for his award. As a bank republican, it is indeed a great honor for the Emami family to have such a great accolade for Goenkaji and for the Emami family. Thanks. He asked about the compliances followed under Vedias waste management laws. In fact, we are very conscious on waste management since the early days. We have reduced over 1500 metric tons of plastics usage over a period of five years, and we have complied fully with the EPI regulations. Last year in FY22, 25% of our collection and recycling compliance has already been met, and in FY23 the current year also we expect to do a compliance level of 70% in terms of APR responsibilities, and we expect to do full compliance in the next one or two years. Apart from these compliances, we are also taking many steps in terms of recycling the water, increasing the renewable energy consumption. In fact, our renewable energy consumption has increased from 1% to 5% in just two years from FY20. So taking many steps, and the detailed report has been mentioned in our annual report also. Shareholders may kindly refer that, and we are very proud that we are taking all the steps to keep the environment also agile as our products are. He rightly said, Mr. Godawat, that we have spent around 1000 crore on acquisitions, on dividend, and also on the buyback option, and despite this there is no debt. That's a remarkable truth for us because our cash flow is very good. In fact, we beat off over 900 crore via EBITDA, and currently despite making acquisitions regularly, we are still a debt-free company on a net basis with a net cash reserve of around 90 crore as on 30 June. He asked about the future prospect of Dermacol and how much contribution it may have on the overall turnover of the company. Dermacol is a very renowned brand from the house of Paras which had been acquired by the rackets and which we have now acquired in the last financial year. We expect around 3 to 4 percent of our turnover to come from this Dermacol. It is a very prominent product in prickly heat and cool talc category, and it gives along with our existing brand it gives us a leadership position in this category. And we are off to taking it to new heights. He also asked about the future plan for the main company. Emami is a premium product company in the male grooming segment. It has now become a subsidiary of Emami from 1st of July, and it has a great future. It is increasing, the growth is very phenomenal, and we expect good growth to come from this brand. He was insisting and asking for bonus shares. In fact, it's not just the bonus shares, we are looking at the overall growth of the business and the wealth accretion to the shareholders. In line with that, we have rolled out a dividend payout of around 40%, we have also resorted to buyback of shares, and we are also putting money back into the business by doing acquisitions. So all these are wealth creation initiatives for the shareholders, and I hope these are in line with the expectation of the shareholders. The next in line was Mr. Ashit Kumar Pathak. He had all the appreciation for the management team. He rightly pointed out that the debt equity ratio as on 31st March was very low and we were almost debt free at that time itself. We did a buyback of shares and the quantum was 200 crores. He wanted to understand the new launches planned and spend on it. We aggressively spend on the new launches and make the brands successful. For example, Boroplus Ayurvedic cream, then we also launched Kesh King anti-dandruff shampoo, we came out with Chyawanprash with jaggery under the Zandu brand. All are doing extremely well. Navratna therapy was also introduced last year, and there were more than 20 new launches on the Zandukar platform in the last year, and there are many more new launches expected to come in the times to come. He wanted to understand the impact of increasing prices, the COGS in the last year. FY22 on an annualized basis, that increased by 150 basis points, and the trend was increasing further in the first quarter for the current year also where our COGS had increased by 350 basis points. But now we have taken many steps. In fact, we have resorted to judicious price increases and also taken many steps in terms of cost reduction, optimization of course, so we expect the second half there would be substantial pulling off in terms of the increase which has happened. We are handling it very efficiently. He wanted to understand the price paid for True Native for acquisition of 19% sales. The price has not been disclosed and it is not very substantial, and inorganic route as a growth is very much on the cards for us. We want to grow from organic as well as inorganic routes as well. Yes, we have a substantial free cash flow as has been discussed earlier, and so we are always on the lookout for good inorganic opportunities. He wanted to understand the impact on the international business, particularly the turmoil in Sri Lanka, Russia. Well, yes there are challenges, and our teams are relentlessly working on the business plans, and despite these challenges we expect to deliver a double-digit growth in FY23 as well, and that growth would again be a profitable growth. So yes, there are challenges in Sri Lanka also. Some other shareholders also wanted to understand the status of business in Sri Lanka, particularly the forex impact. The impact though there is an impact but it is not great in an overall size of the business, and we expect this to be a shorter term and over a period there are good opportunities in these countries and we are all there to grab the opportunity at the right time. The next was there were questions from appreciation a lot of appreciation by Mr. Tarakana Chakravarthy and also we reconnected with him at the end. He had appreciated the acquisitions by the Emami group. He had all the appreciation for the Emami brands and he is an excellent user of Emami products. Good annual report, he had all the appreciation for the compliances, accounting and disclosures. So all the appreciation he had, we thankfully acknowledged his appreciation. He also had an expectation on the bonus which I already covered. We are looking at growing the business and delivering good value growth to the shareholders. Last year we rolled out more than 350 crores on dividend, we did the buyback of 200 crore, and around 500 crore of kind of an acquisition, so almost 1000 crore has been spent on these initiatives, and we would continue to do good buyback, good dividend payouts, and also keep on looking out for acquisitions. He insisted for the physical meeting for the AGM. Majority of shareholders in a few of the shareholders here also on those who interacted, particularly Mr. Santos Sarkar and other members, they all are willing to conduct the and to join the meeting virtually because it gives lot of convenience. So though we have noted the suggestion, we will discuss and see what is broadly acceptable and useful for all the shareholders. The next appreciation questions were from Mr. Gotham Nandi. He had all the things and appreciation for secretary department and all the team members. He appreciated some dividends during the tough times and also our CSR initiatives. On the bonus also yet a few questions I've already responded to them, and also wanted to understand the new launches plan and the new launches which has been already done I've covered it earlier. And he had a request for factory visit. We had conducted it earlier, and now since the factories have been so fragmented across the country, it is not that easy and advisable also, but though it is a suggestion we will see if it is anyways anything possible there. And we truly acknowledge the kind of emotional loyal customer since he is a loyal customer and despite this our pandemic support he became emotional while remembering that, and we the whole board acknowledge his gesture on this. The next was the questions were from Mr. Jaydee Bakshi. He had all the appreciation again for the secretarial team and the board and the management team. He wanted to understand how are we handling the cost pressure. We have initiated since many years, in fact last three four years we are very vigorously working on cross cost reduction across each head of expense across the organization. We are also taking very judicious price increases to handle the cost pressure, and despite this our margins in terms of gross margins and EBITDA margins are one of the highest in the industry, and we are managing it very well. He wanted to understand the status of units in Bangladesh, Sri Lanka and other international units. All the units are doing very well on the ground. Even the Sri Lanka unit is doing good, Bangladesh unit is doing exceedingly well and is helping us to increase our edge in the business in those countries. He had a bias towards natural products and it's going important, so what are our plans? In fact, if you look at all our products are Ayurveda based, and that's the strength of your company, and we will build further products and our overall business is on this strength only. He is a user of many brands of Emami, we appreciate that, and also he appreciated the nice pictures of our chairman and both the chairmen. Thanks for the compliment. Then Mr. Amit Kumar Banerjee, he had all the appreciation for Emami's products, nice business balance sheet presentation and excellent results. We are appreciation for good dividend and buyback. He was wanting to understand our plans for sustainable growth and also the plans in terms of risk management. These have been captured in a very detailed manner in the balance sheet and would request you to kindly refer to them in detail. And he also insisted for increasing the dividend payout which is presently at 40%. We feel that it is highly reasonable looking at the payout and also the growth money which might be required. The next were the questions and appreciation by Mr. Manoj Gupta. He wanted to understand whether we are compliant with the CSR regulations which have changed over time in the very recently also. We are in fact we take CSR as a religion and not as a compliance. We are fully compliant in terms of the statutory requirements, and apart from that we do it for the benefit of the community, so we take it very religiously. He appreciated the new board and RTG engineer grazie and all of the whole new board. We are thankful for that. Disputed cases, he wanted to understand whether you can reduce it further. Our endeavor is always to reduce the litigations and we take advantage of whenever the opportunity arises, but wherever we are confident and there are cases which are not sustainable, we keep them as this, we fight it out, and we have a very good track record there. He wanted to understand the process of unclaimed dividend. We send the unclaimed dividends before they are transferred to the government fund. The notices are given to the shareholders, notices are also placed on the website, and as far as possible we also try to connect with the shareholders personally and guide them if they are available or contactable. So we take all the steps before we ensure that we properly transfer the funds to the government funds or the equity to the government. Suggestions on the brand ambassadors are noted. He had a question on acquisition of East Bengal Club. Those it's not an endeavor of Emami Limited, it is something for the group, and there is no direct linkage of Emami Limited with East Bengal Club that way, though it is a part of the group and we are proud to remain associated as a group with East Bengal Club. Then Mr. Santos had a lot of appreciation for the board, for the chairman, and for the management team, the presentation, and also the dividend of rupees 8 during the tough times. We sincerely acknowledge his gestures and kind words. He asked whether the further fundraising plan for the acquisitions. We do in fact as I discussed earlier, we have a very substantial cash flow on the balance sheet year after year, over 900 crore kind of EBITDA is being generated, and we are always on the lookout for acquisitions, and despite these acquisitions we are generally debt free. So if there is an opportunity which is of a big size and if we need funds, we definitely would come to the shareholders for any day when it would be required. Audit of CSR initiatives as I discussed earlier, we take CSR very sincerely and we are very meticulous in terms of the impact it is making to the society. It is not just a compliance. In fact, our Sir Sushil Goenkaji, he heads the CSR, he's the old-time director, and he does it very religiously, and we all take active interest in CSR activities. On the renewable energy, the plants we already have increased our contribution, our utilization of renewable energy from 1% to 5%, and we also have solar energy plants as captive consumption at our manufacturing units. East Bengal Club whether benefit to Emami, it is a part of the group as I said, and it is independent, so as and when required we can always take assistance or do our activities on their wherever as an independent entity. The suggestion and recommendation for booster dose, we also do and recommend to our employees wherever whosoever requires, and then we facilitate our HR and admin department facilitates that also, we recommend them to take the booster doses. He had a view on the participation of female employees. Female employees are around 13%, and including the contractual female employees the contribution is around 19%. We encourage efficiencies and also encourage the female to take active interest. We provide equal opportunity to all and there is no gender bias. He preferred VC in the AGM rather even if the physical in the future. We take note of his suggestions. There are suggestions from Miss Lily Pradhan on good performance. He wants she wanted to understand plan any plan for handicapped or challenged persons. We treat people with a lot of respect, and if there are people who need any assistance, we are always there to help. Mr. Kaushik Saukar also had some requests and for the support CSR and other things on Atma work. We take appropriate steps wherever we feel that there is something which we can do in terms of the business or in terms of the CSR guidelines, we always do to the people whom we can help. The next in line was Mr. Manas Banerjee. He informed he was off, he supported all the resolutions overwhelmingly. We are thankful. He had all the appreciation for the good financials, good growth, and the debt-free status of the company. Dividend payout also of rupees 8 on an earning of 18 was his observation. It is a good observation, we appreciate that. And he asked about our initiatives for sustained growth for the future. We go for growth organically, we take all the initiatives for organic growth, increasing our market shares of existing brands, coming out with brand extensions in the organic business. We are always also on the lookout for inorganic opportunities, and recently since few years we are also on the lookout for growing our business through startups. So all the three growth levels are being applied, and we are consistently putting all our energies on all the three levels. He wanted to understand R&D spend as a percentage term. It is around 1% in terms of the specific people and other costs, but apart from this there are not many expenses which are being incurred on R&D in every other area which cannot be found which is much more than the 1% amount which is being told here. Then Mr. Sujan Modak, he appreciated good action of relay on leadership transition. He had a concern on Emami Lanka current status. I already narrated it earlier. Yes, there are challenges there in that country, but the stakes are not big, and we feel that there is a good opportunity for business in the times to come, and we are always to take benefit of the emerging opportunity when it comes. Next, the views and suggestions we have from Mr. Saha. He also wanted to understand future plans for growth, all the appreciation for board and balance sheet. He on CSR is here, he suggested whether walking and cycling can also be included. We note the suggestion and will forward it to our CSR team if there is anything which could be helpful. Then we had Mr. Bimal Sarkar, he had an appreciation for the good results all through, though we could not hear him very clearly, but we understand and acknowledge his appreciation for Goenkaji's presentation also and appreciation for the management team. Then we had Mr. Pal. He asked whether we do the energy audit and fire safety audit. We regularly conduct them as and when it is planned or wherever it is felt necessary. He also wanted to understand IT system compliances and certification. They are all in place in a very structured manner. Then we had questions from Mr. Abhiroop Nandi. He was happy to see the good performance, he got that physical copy of the annual report from the secretary department, he was very happy about it, and we had all the appreciation for the smooth conduction of the AGM and for our agency on this. He appreciated for top quality and products and presentations. We are thankful, we acknowledge the gestures Mr. Nandi has made. So these were around 16 shareholders who had not many suggestions and well wishes for us. We are thankful to each one of them. I think with this I've been able to answer all your questions. And before I request Goenkaji to preside over the meeting again, I would like to thank all our shareholders for their unstinted support all these years. You are a part of our extended family, and it is your trust and confidence that drives us to deliver superior performance despite challenging times. Thank you once again. Now I would request Goenkaji to take over and guide further on this. Thank you.