Arnaud De puyfontaine41:32
There are several levels of response to this very important and essential question. The first is how GenAI impacts the organization of companies and the way we must effectively integrate these tools into the way we do things. Point number 1. Point number 2, there is the way it impacts professions. You know, today I was at the Lions in Cannes, the Cannes Lions, which is this global gathering of advertising and communication in Cannes, and you effectively had... is that your agent? There you go. So your agency is a kind of interlocutor that allows you to do your job better, to respond based on knowledge of who you are, all your data, and that allows you to be your interlocutor. It's extraordinary. All that is evolving, but it changes our professions, the location of time, the way of accessing information, the intelligence around the use of information. And then, as we are in the media sector, and you said it very well, music, publishing, films, there is not a single area, but there is an aspect in this domain which is extraordinarily topical: that of the protection and intellectual property of content, which is a vast subject. The subject of many discussions is absolutely necessary. But the point I want to make is that it is a revolution. But I believe in human ingenuity and the ability to use this revolution and find our position in the capacity to make it a tool that will allow us to go faster, further, differently, but to still keep everything that is in the creative process and that is very specific and for the moment absolutely not duplicable in a GenAI environment in any form whatsoever. Because we see more and more companies developing skills, hiring, thinking differently. So because it is ahou, but that's for sure, you are absolutely right. And so from that point of view, there is no central thing, it's that this phenomenon is everywhere in the company, and each of the collaborators, finally in the group, in the group today composed of four entities, that's more than 75,000 people worldwide. Everyone has thought, integrated and trained to have the ability to use well and adapt well, evolve well and train well with respect to all the consequences of the new world that is taking shape. We talk about media, we talk obviously about trust in the media. Here we talk in particular about television media. You have a certain number of them at your place. We were talking about the Canal Plus group earlier, and in the Canal Plus group, obviously Canal Plus, but there are others like CNews for example. You now have the press where you have the ability to deliver a message. How do you see it, not as an owner but as director of such a powerful media group, the ability of people now to see more and more? It came first from the United States, a very strong confrontation between parties, believing less and less in what the other says. We grew up in a world where when you watched or read something, you perhaps had the simplicity to believe what was said. Today, in fact, we hardly believe anything anymore. The listeners, the viewers, how do you live in this world where you know that information is essential, sharing it is important? How do you manage to live with that with people who will inevitably look at that and say, 'You are biased?' We start already to turn on or tune into the channel, thinking 'They are biased'. Whether it's from one side or the other. How do you live with these remarks? And how do you think people experience the distrust towards the media? Do you think it is absolute?
No, I don't think it's absolute, but I think it's a real subject. Well, several things. We come out of the internet phenomenon which, for me, is nonsense, which is saying that information can be free, and I think the label and the source have a price, and you have to be more and more sourced, if you will, and a source that is a source of trust, that's the first thing. The second thing, you had the phenomenon regarding the vectors of information which are the traditional vectors of television, radio or the press. You had the arrival of platforms, and on these platforms you had the emergence where you have two factors which are new factors. In the media, so-called 'old media', right? You had a responsibility. The publisher has a personal responsibility. The publishing director is personally responsible for everything the journalists in his group write. Same thing in television and radio. In this distribution of information with networks, you have two things: the status of the platform, which is a status that has nothing to do with the status. So, you have no responsibility. I am the owner-boss of X or any platform, I have no personal responsibility. And two, you have something which for me was something pernicious. There, I was looking for the term, which is anonymity, because the combination of the de-responsibilization of the issuer with anonymity means you effectively leave a sort of anarchy regarding the quality of this information, and that creates a real shock between the old world of so-called traditional media and these new media. That's the first thing. The second thing, and it has an impact. It has an impact on the way you form an opinion, on your role as a citizen, and it has an impact on society. It has an impact on the relationship between the citizen and politics. And somewhere, it creates this kind of doubt. That is to say, I don't believe what I see, or I have an opinion formed by sources that are absolutely not legitimate. And we see, we see the impact it has on young generations, on the situation and on political life. You see the influence of some on elections and that kind of thing. If you add to that an increasingly complex world, a geopolitical situation whose complexity we know, and you add to that a real problem which is the problem of the relationship with politicians. And in each country, we will not make an exhaustive list, but there are situations that are different, starting with our own, isn't it? When you see that today, less than one in two French people will cast their ballot, that questions you all the same about the system and the legitimacy of the system. Then, in this context, you come to the role of the media. I think that if you want to solve a problem, you first have to name it. And I think it is essential to have the ability to have a place for debate and to express opinions for historical reasons. Sometimes there are opinions that take, in the media environment, a position of notorious influence. What we have done in the group is to take a fair position to try to rebalance the debate. That's what has been done, and which subjects to many comments, many demonizations, it's that there was, according to you, a part of the people were not necessarily informed with the angle was not necessarily given to a part of... I think there are many subjects that were swept under the rug that were not addressed, and addressing them was something... that's the result of a history, and the fact that things were not said and that today you find yourself in a scheme with very strong muscularization of debates where certain subjects were not supposed to be mentioned, and putting them on the table effectively corresponds to a real need. And why do I say a real need? First, it is essential in relation to the defense of democratic models because I think we need to be able to tell each other things. When I see the caricature of a certain number of things that are a sort of one-way thinking in a certain number of media, that is something that leads to catastrophe. So it's good to rebalance points of view, it's good to mention all subjects. There should be no forbidden subject, there is a reality, we can be against it but there are facts and then there is opinion. And listen, when I see the progression, you mentioned CNews, well CNews is nonetheless the consequence of the fact that there was a real need, a real reality, and we are nonetheless in a period where there is this need for this form of debate. When you look at Europe 1, Europe 1 effectively had very good results, it was rather moribund a while ago, it's doing better today but you have a point, moribund a while ago and yet it's a historic radio station, and we see that this progression is a subject. For you, evidently, who leads this group, but there is always this question between the responsibility of a message that is carried and the economics behind it. For you, can anything be acceptable or feasible as long as it has a flourishing or at least growing economy? You see, with my angle, I see debates sometimes led by Cyril Hanouna who was at your place, still recently at your place in this big group. You say, is that really it? Well, maybe there are a million French people who want to hear that. Is that, for you, with your culture, your vision, your education, and yet I still like to give information to as many people as possible. But is that, for you, the... I understand it's a huge success, but is that, for you, the responsibility of a media?
Alexandre, you are... everyone has their opinion. First of all, Cyril did an excellent job and he brought success to C8. I set the context, and what shocks me much more is that, for reasons that shock me, a frequency was withdrawn, a renewal of broadcasting frequency after more than 20 years of investment in a channel that was the top DTT channel, and with who makes this decision? And it's really the example, it falls on Hanouna, but the question is, I understand economically it's relevant. I ask myself the question, for someone like you, to say, is that what we want to share as information? Because the defense of the media also comes in the way it is expressed, in the guests we have. It's not just saying the French want this, so we will give them that. It's not only that. I think that what was done was quality work that corresponded to a need, and I was and still am rather 'hands off my show' rather than other competing shows. Have you not sometimes been a little... you didn't see yourself saying, 'But Alexandre, we expect...' but I could say exactly the same thing about things that happen on TMC or on other shows on which... what do we do? Close everything down? Call Arcom? Close everything? Come on. No, I just say that everyone can have their own appreciation of the different types of content, but sometimes on public service, I hear things that are unacceptable. On TMC, in shows competing with the one by Cyril Hanouna, I have heard things that were absolutely unbearable and so I won't make a list for fear of being disparaging. I just say that the reality is there is a product, a television channel that responded to a need, and this need brings us back to the subject at the time when the very talented CEO of M6, Nicolas Taverna, decided to broadcast Loft Story, a big debate, there you go. There is a population, there are diversities, there are different types of need. Real work was done, there was a real positioning with the quality of all the C8 teams, whom I thank for everything that was done. And I truly regret the decision that was made and the consequences related to that decision. Once again, it was one show on a channel that had many more shows than that. But the point on that was precisely this defense... there was an excellent literary show hosted by the very regretted Philippe Labro. You give me the opportunity to salute him and to tell him all the friendship and admiration I had for him. So we are on this distrust of the media which exists, which is a fact and which is not really improving. I saw it start to appear with Fox News in the United States where there was precisely a product, as you rightly say, there is a product, meaning there is a need. But it's true that today there is a part of the people who, when they turn on Fox News, say, 'Well, me, as long as it comes from Fox News, I don't believe it', and conversely, so it becomes more and more complicated to know how to proceed. You were talking earlier, I was also interested in talking about these platforms, these platforms that exist. We are talking about the GAFAM, you know, these big platforms. You who work with them in a certain way, at certain levels, because everyone has to work with the GAFAM. You have seen them, obviously, you were telling me about the Lions in Cannes, these platforms are omnipresent. You, if you are in... what's good is that you can say it because you are not in the United States, you are not the American Arcom. You understand the issue of dismantling these absolute powers? Do you think that, a bit like the Bell and Baby Bell a long time ago in the United States, there comes a time when this over-power poses a problem and we need to reconsider how to handle this type of information?
We are talking essentially about advertising here. If you look over 15 years, 80% of the advertising market has been effectively absorbed by Google and Meta. That is a fact, with the consequences that has on the financing of the media. And that is true on a global scale, isn't it? So the subject is a subject of the relationship between a producer, an actor that we are as content producers, and the relationship we have with the distributors who are effectively Google. Because when you talk about distribution, you talk about Google, you have the Search engine, but Google, you also have YouTube, and the relationship and the power is the fight of David against Goliath. So you have two things. You either have the definition of rules of the game that allow respecting a form of competition and the ability to consider that we have rules that are respected to ensure there is no monopoly and asphyxiation. That's a first thing. Or effectively there are tangible elements that demonstrate that there are excesses and that bias the competition rules. We need to ask the question of what needs to be decided and put in place to ensure the viability of each actor in a predetermined ecosystem.