Whitney Herd1:41
Hello everyone and thank you for joining us. We have a lot to cover today. I'd like to recap what has been a very productive first year in our transformation and the excitement building inside Bumble as we work toward our platform and app relaunch in just a few months. I don't want to sugarcoat the challenging process that we are working through, but I am proud of our team for their pace of execution and early accomplishments. Starting with performance, we closed out 2025 with fourth quarter revenue and EBITDA at the high end of our guidance ranges. As we continued to emphasize financial discipline, balancing investment in sustainable long-term growth with healthy margins and cash generation, Kevin will provide perspective around the financial strides that we've made in just a moment.
Turning to our transformation, the headline today is that we believe that the heavy lift of our quality reset is behind us and we are full steam ahead on product innovation. Before getting into the details, I want to set context. When I returned as CEO about a year ago, I came back with a clear focus to rebuild this company from the inside out and return to what originally made Bumble so successful. What people come to Bumble for is to find love and make in-person connections. And they favor us for a simple but powerful reason. We build trust with women. We believe that when women feel safe, confident, and intentional about who they meet, the entire ecosystem works better. You get healthier interactions, a more balanced member base, and better outcomes for everyone. Our goal is to continue to lead in this area and to build the most woman-centric dating product in the market across features, design, and outcomes. One that solves real pain points women face in dating today. In 2025, we accomplished our most important goals, putting trust, authenticity, and member outcomes first. We also are running the company with sharper discipline so we can invest where it matters most and execute faster. We knew that doing this the right way would create near-term pressure and it did. The choices we made were intentional. We began by raising standards across the platform and fundamentally changing how we approach acquisition. Performance marketing was reduced by well over 80% year-over-year. That was a deliberate shift away from volume-based acquisition and towards higher intent organically driven growth as we returned to our roots of brand and organic marketing. Despite raising the bar on new members and dramatically limiting marketing, Bumble app registrations and active users have stabilized. We proved two things through this exercise. First, demand for what we offer. The promise of human connection, relationships, and potentially love is strong and enduring. Second, we believe the Bumble brand has tremendous affinity with our target audience. As we tighten trust and authenticity standards, user metrics behaved as expected. Although trust and safety is a competitive advantage, and the work never ceases, we believe Q4 marked the completion of our quality reset.
As we move into early 2026, trends suggest the rate of sequential member-based decline is slowing, consistent with the expectation we shared with you on our last call. And the quality reset is working as designed. We've talked on previous calls about our internal framework for improving the mix of our member base by emphasizing approved members and removing accounts that were not here for the right reasons. Members who are truly here to find love and connection will be more engaged and that's what we are in fact seeing as our mix improves. Engagement quality is improving significantly with Bumble app week one retention in the US up materially and monthly retention trending higher as well. These progress points demonstrate that the member experience is getting better due to the nature of the quality reset even before we innovate the product. At the same time, we've improved the quality of our monetization base. Payer penetration for Bumble subscribers has increased and the portion of payers choosing subscriptions has risen from 80 to 89% as we reduced certain promotional activities related to consumables. We anticipate that this shift reflects stronger intent and a greater alignment between value delivered and value paid for. Taken together, these improvements likely signal that we are building a healthier funnel from registration to engagement to monetization. The data shows that our foundation is now stronger with a higher quality, higher intent member base and a more sustainable payer mix. But this essential foundational work can only take us so far. To fully recover and return to growth, we must focus on product and technology innovation, which is where our efforts are now.
Since the beginning of the year, I have personally spent 90% of my days with our tech and product teams reimagining what finding love looks like in the era of AI. We are rearchitecting the entire Bumble experience from start to finish. And I am taking a very hands-on role in shaping the core user experience across onboarding, profiles, and matching. As we rebuild the experience, one thing is clear. We cannot deliver the innovations we are creating on our legacy tech stack. That is why we're building the new Bumble experience on our cloud-native technology stack built with AI productivity at its core. The launch is targeted for Q2 this year. What we're calling TechStack 2.0 is not just a back-end upgrade. It is a fully new platform that will transform how we build and ship product. We expect it to allow us to deliver member experience improvements more quickly and intelligently, deepen personalization, support how our monetization model evolves over time, and serve as the foundation for more potential product launches in the future. These are all things that we have been unable to execute effectively on with the current tech stack, a fact that has limited our ability to deliver the innovations that our members should expect from us and compete better with other offerings in the category. Given this significant tech debt, the fact that we've been able to execute a major member base reset without being able to deliver the innovation that we need is a testament to the enduring strength of our core product and our brand. This makes me excited to show what we can do once our new platform is live. The platform development is currently being executed by our newly consolidated product and technology organization led by our chief product and technology officer Vivic Sagi and supported by the engineering-led innovation hub that we've built in Austin over the last six to nine months. The buzz in the building is strong and our renewed energy is already accelerating our pace. We are working more tightly across teams, putting member satisfaction and product at the center of our daily work, and building with clearer accountability and execution.
Our new tech stack will enable us to deliver an experience built around people, not just profiles. Daters across the industry are dissatisfied with being reduced to images and potentially dismissed with a swipe. Bumble 2.0 introduces a chapter-based structure designed to help members tell their stories more authentically and understand one another more deeply. This will enable them to see matches with stronger compatibility signals, build confidence in the experience, and get to meaningful in-real-life dates more quickly. Before the rollout of the new Bumble Date, we are continuing to deliver updates on our legacy 1.0 that improve outcomes and address the most consistent pain points that we hear from members. We are addressing global member feedback, particularly women's feedback. One example is a new 'Really Into You' tab, which we began testing last month. While results are early, they have been positive, showcasing the importance of strong signals of intent. We also rolled out tests of profile guidance and suggested date. Profile guidance delivers personalized, actionable feedback on bios and prompts, guiding members step by step to help truly reflect who they are. Suggest a date is a new feature designed to make expressing date intent effortless and to get people offline as quickly and confidently as possible. Beyond the major updates that we're making to Bumble Date in the near term, we are also actively infusing AI into the core Bumble experience and recommendations algorithm. Our objective is not simply to layer AI features onto the product, but to build the underlying system that reflects how people actually meet, connect, and form relationships. So AI can operate within that structure. Done right, AI helps the network function better by prioritizing fewer, more relevant matches over volume, combating swipe fatigue, and moving members more efficiently towards real-world connection.
What differentiates our approach is not just the AI technology but the depth of the proprietary data that we have built over more than a decade. AI on its own is neither a moat or disruptor to online dating. Its effectiveness depends on high quality scaled interaction data and the hardest part of building a successful dating platform is earning trust and building that member base at scale. We believe that we have one of the largest and most nuanced data sets of real human connection in the world, leaving us uniquely positioned to apply AI in ways that are more personalized and effective than any potential new entrant. To that point, we've talked in the past about building a standalone AI experience. What we learned in the development process is that the best way to launch a standalone product is to start with enabling it on pre-existing data sets. So we formed a team to focus on a standalone product feature. We call it B that is integrated in the core member base to accelerate development and iteration. B is designed to become a personal dating assistant and matchmaker. Learning members values, relationship goals, communication style, lifestyle, and dating intentions through private conversations. Then using those insights to identify mutual compatibility to find better dates with a higher degree of confidence and relevance. Importantly, this work is grounded in our long-standing commitment to privacy and trust, ensuring members remain in control of their data. A pilot of B's core functionality is testing internally and will be launched in beta soon.
In addition to reimagining the dating experience, we continue to expand how people connect through Bumble BFF. We recently launched an important update that makes groups discoverable, allowing members to find and join communities based on shared interests. Early response has been encouraging with a 17% increase in the number of active groups in just two weeks since launch. Looking ahead, we have a series of product updates planned as fast as follows, including the introduction of functionality designed to bring members together in curated real-world settings. And these are not just BFF initiatives. Ultimately, they extend into dating. And we see an exciting opportunity around group dating as we reimagine the Bumble experience. While the millennial dating experience was more one-to-one, Gen Z searches for love differently. And group socializing is a big part of that. The event capabilities that we're introducing take us firmly in this direction. They create more pathways from digital interaction to in-person connection and can further strengthen engagement. We see significant potential here both in deepening engagement within BFFs and in creating new on-ramps into Bumble Date as members move fluidly between friendship, community, and romantic connection within our broader ecosystem.
Our goal with all of this work is to transform people's expectations of what a dating application is. We plan to deliver a product people actively choose and want to use, one that reestablishes Bumble as the most culturally relevant and trusted dating brand. I am highly focused on realigning with the cultural zeitgeist and being the dating app of choice for our core audience, which is women and men ages 21 to 35 predominantly. To get there, we're doubling down on our unique playbook of hyperlocal organic marketing and community-driven growth rather than broad undifferentiated spend to really reposition Bumble at the center of dating culture. It's already working. We are seeing Bumble's woman first positioning strengthen as awareness among single women in the US has increased and Bumble continues to lead in net favorability among scaled dating apps among women. And we continue to see that influencers and other relevant people in culture want to work with Bumble despite a highly competitive environment. This is the equity that we are building as we bring Bumble back to the center of dating culture. We are energized by the innovation underway and the clarity of the road map ahead. The products that we are bringing to the market this year represent a meaningful evolution for Bumble and we believe that they will redefine how people experience connection on and off of our platform. Brand and member experience are central to our foundation and equally so is our operating health. We've strengthened our business on both fronts. Over the past year, we have added key leaders and resized and reshaped our organization to increase execution velocity and the pace of innovation across product engineering and go to market. We've improved focus, aligned teams more tightly to outcomes, and accelerated progress on our turnaround roadmap. We have gained efficiency across the company to fund targeted investment in our strategy. And we have streamlined and focused our marketing approach on reinforcing what our brand stands for and emphasizing organic high quality acquisition channels. We expect the moves we've made will help preserve our attractive cash flow profile. To summarize, 2025 was a successful year in executing our transformation. We believe we are well on our way to rebuilding Bumble around what has always made us different. Listening to women and delivering a trusted high-quality experience that drives real life connection and love. We are clear-eyed about the work ahead, but confident in our ability to unlock a step change in the member experience beginning in 2026, which in turn should enable us to monetize more effectively over time. By resetting the foundation of the business, how we acquire members, how we engage them, and how we monetize, we believe we have positioned the company to grow again as we restore Bumble to what has always been at the heart of our success. With that, I will turn it over to Kevin to walk through the financials. Thank you again.