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Simon Borrero
CEO & Co-Founder, Rappi

How Rappi went from Bankruptcy to becoming a Multibillion-Dollar Unicorn

📅 Aug 18, 2026 Estudiando el Éxito 16 MIN 1070 VIEWS 51 SEGMENTS · 2 SPEAKERS
He failed five times before founding Rappi. Today, that company is worth over $5 billion. 🤯 In this interview, Simón Borrero, co-founder and CEO of Rappi, told us about the exact moment when the company was just 20 days away from shutting down completely, with 800 employees and no money to pay their payroll. He talked about the more than 200,000 times he's been told no, why overnight success doesn't exist, and gave us the most honest advice he can offer any young person who feels their business is moving too slowly. If you've ever thought about giving up because you've failed too many times,...

What Simon Borrero said

Written from the verified transcript and checked against it. Every figure links to the moment it was said.

Simon Borrero, CEO and co-founder of Rappi, discussed the company's journey from near bankruptcy to a $5 billion valuation. He recounted how in 2017, Rappi had only 20 days of cash left with 800 employees, and the company was on the verge of closing. He emphasized the importance of believing in oneself, surrounding oneself with a dedicated team, and leveraging technological changes. Borrero shared that Rappi's early employees joined with 30% lower salaries in exchange for stock options, and the company raised money through traction, not just presentations. He noted Rappi now has about 4,000 employees and 300,000 delivery couriers, with around 24 million monthly users. He dismissed overnight success, advising young entrepreneurs to avoid social media and comparison. He also highlighted the importance of listening to users, citing the early days of handing out donuts for downloads, and expressed confidence in Latin America's potential to build global tech companies.

Key takeaways

  1. Rappi was 20 days from closing in 2017 with 800 employees and no payroll cash, but survived by raising a round.
  2. Rappi is valued at $5 billion, according to Borrero.
  3. Rappi has about 4,000 employees and 300,000 delivery couriers, with around 24 million monthly users.
  4. Rappi delivered over 30 million orders in under seven minutes, a key product feature.
  5. Borrero believes Latin Americans can build world-class tech companies, citing Y Combinator experience and Nubank's success.

Numbers and commitments

FigureWhat it refers toTypeAt
$5 billion Rappi's valuation at last capital raise metric 8:52
20 days Cash runway left in 2017 crisis timeline 2:02
800 Employees when cash ran low in 2017 metric 2:02
2017 Year of near-bankruptcy timeline 2:14
30% Salary reduction for early employees in exchange for equity commitment 5:31
4,000 Current Rappi employees metric 6:15
300,000 Rappitenderos (delivery couriers) metric 6:15
24 million Monthly active users in last month metric 8:42
30 million Orders delivered in under seven minutes metric 8:52
16 hours Daily work hours in early Rappi days other 9:45

Chapters

  1. 0:00Company valuation and early crisis
  2. 2:23Mental strength and responsibility
  3. 3:16Purpose and motivation
  4. 4:12Advice for young entrepreneurs
  5. 5:31Convincing investors and team
  6. 6:15Company size and growth
  7. 7:03Overnight success myth and social media
  8. 8:10Daily routine and work enjoyment
  9. 8:52Marketing and product building
  10. 12:21Latin American potential and final advice

Questions asked in this interview

12
  1. 0:00Currently, sir, how much is your company valued at?
  2. 1:30The last time you raised capital, how much was it at?
  3. 1:34How do you go from starting with a dream to having a company worth billions of dollars?
  4. 2:16What would you say is the key to staying mentally strong and keeping going during those moments that aren't so fun?
  5. 3:11Sir, one question I want to ask you: what keeps you motivated today to keep working so hard?
  6. 5:21And what is the key to getting both investors and people who want to join your team to believe in that vision when it's something that doesn't exist yet and seems impossible to most people?
  7. 6:11Sir, currently, how many people does Rappi have working at the company?
  8. 6:18What would you say was the key to going from those moments when the only thing that existed was the fire in the eyes that you and the other founders had, to today where you have more than 300,000 delivery couriers?
  9. 8:05What are your daily habits like to run such a large company?
  10. 8:39Currently, how many users does Rappi have across all its countries?
  11. 9:40And almost to wrap up here, what is the key to building a great product? What should one focus on?
  12. 12:07Why do you believe so strongly in that, knowing there are very few Latin American companies that are truly global?
Host 0:00 ↗
Currently, sir, how much is your company valued at?
Simon Borrero 0:01 ↗
At five billion.
We had 20 days of cash left. We had 800 people hired. In 20 days, there was no way to pay payroll, and the company was going to close. There are times when you want to be under the bed crying, and instead go to the office and show the same energy. You have to work for a huge purpose.
Host 0:19 ↗
He failed five times before creating Rappi, and today that company is worth more than five billion dollars. He is Simón Borrero, and today we are going to ask him how he went from going bankrupt to creating Colombia's first unicorn and a multi-billion dollar company in the last 10 years. In the business world, when a company reaches a valuation of more than one billion dollars without being publicly traded, it is known as a unicorn. And Rappi is not just a unicorn; it is one of the few Latin American companies to have ever become one in all of history, and the first in all of Colombia. Today, studying success, we will interview its founder, Simón Borrero, who started this company totally from scratch and today has more than 20 million active users. In this interview, he told us about the moment when Rappi was just 20 days away from disappearing because they had no money to pay their employees, having more than 800 employees a few years ago. He told us about all the times he was rejected to get to where he is today, and he also gave us the best advice that can be given to any young person who wants to succeed in the business world. So if you ever felt like you're moving too slowly or that you've failed so many times that you're about to give up, you need to watch this interview because it will totally change the way you think about failure.
Currently, sir, how much is your company valued at?
Simon Borrero 1:30 ↗
No idea.
Host 1:30 ↗
The last time you raised capital, how much was it at?
Simon Borrero 1:32 ↗
At five billion.
Host 1:34 ↗
Five billion dollars. Now, give us a masterclass for a young entrepreneur starting from scratch. How do you go from starting with a dream to having a company worth billions of dollars?
Simon Borrero 1:43 ↗
Believing in it, working very hard, surrounding yourself really well with a team of crazy people who share your values, and taking advantage of major changes in technology, like what is happening right now.
Host 1:54 ↗
Sir, you went through difficult times before Rappi became the success it is today.
Simon Borrero 1:57 ↗
Obviously, we always go through difficult times.
Host 2:00 ↗
What are the most difficult ones you remember having to overcome?
Simon Borrero 2:02 ↗
We had 20 days of cash left. We had 800 people hired. In 20 days, there was no way to pay payroll, and the company was going to close if we didn't raise a round. Those days were not so fun.
Host 2:13 ↗
What year was that?
Simon Borrero 2:14 ↗
That was 2017.
Host 2:16 ↗
What would you say is the key to staying mentally strong and keeping going during those moments that aren't so fun?
Simon Borrero 2:23 ↗
You have to use all the tools. One is feeling that you have a big responsibility. What really got me through all those moments was the responsibility toward my team, the people who believed in us. We couldn't let them down. There was no other option. It is also important to feel that there is no option; it makes you work hard. And well, also the growth mindset that everything that happens happens for a reason, and you have to see the good in it, and that will make you better. Learn to let every blow fill you with energy and strength to continue, but it's not something you just read and that's it. It's a matter of working your mind every day, working your mind every day, and every day, as they say, showing up, right? There are times when you want to be under the bed crying, and instead you go to the office and show the same energy, and that's it.
Host 3:11 ↗
Sir, one question I want to ask you: what keeps you motivated today to keep working so hard?
Simon Borrero 3:16 ↗
First, you have to work for a huge purpose. Our purpose is not delivering hamburgers; our purpose is helping Latin America grow. We believe that if Latin America grows, we are going to lift millions of people out of poverty. And we also have this mission to show the world that Latin Americans can build world-class tech companies and remove those limits and mental barriers. That gives us a lot of energy. And well, there are also people who work to make money, while others work to leave a legacy. And finally, the person I want to be. One should always want to become a better person, and the person my daughters deserve as a dad is a much better person than I am today. So all that work to become a better person each day also helps.
Host 4:01 ↗
What is the biggest piece of advice you would give to any young person who wants to build a giant company like the global one you are building, to be able to endure all the difficult moments they will have to go through?
Simon Borrero 4:12 ↗
I think several things. The first important advice is to believe in yourself and understand that believing in yourself is truly responsible for whether this is going to be big or not. Believing in yourself is not just looking in the mirror and saying, "I'm going to be capable"; it is truly day-to-day serious work, thinking about things deeply, and surrounding yourself with the right people and the right energy. And obviously, days come when everything falls apart, but your previous days of building provide you with evidence: "It fell apart, I will rebuild it, right? And if it falls apart again, I will rebuild it." So it's about gradually generating that credibility, let's call it within yourself, that yes, I can, while knowing that the entire world is going to tell you no. Personally, the entire world has told me no. And how do you handle it? Obviously, don't be stupid, and listen to intelligent people, because all those people are smart, but that is very different from starting to believe their doubts. You cannot believe anything they say about what an entrepreneur is proposing to the world, because it doesn't even exist at that moment. So it's obvious they are going to tell you it can't be done because they haven't seen it yet. Your job as an entrepreneur is to make that vision become reality. That's also why you need to surround yourself with people who share a bit of that craziness.
Host 5:21 ↗
And what is the key to getting both investors and people who want to join your team to believe in that vision when it's something that doesn't exist yet and seems impossible to most people?
Simon Borrero 5:31 ↗
When we convinced the first investors and the first people to leave their jobs—many of them, in fact, all the people who joined Rappi joined with a 30% lower salary because they came to bet on stock options and equity, to become partners in something. Those people obviously wouldn't have come if they hadn't seen that those of us there believed in this like a religion, right? That is important, but it's also important to mix that with traction. In our time, it wasn't so easy to raise money with a PowerPoint. We raised money with tens of thousands of orders. So it's also fire in the eyes, but showing that you can translate that fire in your eyes into numbers and results. What nobody can ignore is that traction.
Host 6:11 ↗
Sir, currently, how many people does Rappi have working at the company?
Simon Borrero 6:15 ↗
We are about 4,000, and about 300,000 Rappitenderos.

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Cite this transcript

APA, MLA, BibTeX
APA

Borrero, S. (2026, August 18). How Rappi went from Bankruptcy to becoming a Multibillion-Dollar Unicorn [Interview transcript]. Estudiando el Éxito. CEOInterviews.AI. https://ceointerviews.ai/interview/1277910/

MLA

Simon Borrero. "How Rappi went from Bankruptcy to becoming a Multibillion-Dollar Unicorn." Estudiando el Éxito, 18 Aug. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/1277910/.

BibTeX
@misc{borrero2026_1277910,
  author       = {Simon Borrero},
  title        = {How Rappi went from Bankruptcy to becoming a Multibillion-Dollar Unicorn},
  howpublished = {Interview transcript, Estudiando el Éxito. CEOInterviews.AI},
  year         = {2026},
  month        = {aug},
  url          = {https://ceointerviews.ai/interview/1277910/},
  note         = {Speaker-attributed transcript with timestamps}
}