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Christopher Ellis
Executive Vice President and Head of Strategic Initiatives & Partnership, FactSet

Nicole McQueen, AWS & Chris Ellis, FactSet | AWS Financial Services

🎥 Nov 14, 2023 📺 SiliconANGLEtheCUBE ⏱ 24m
In this special interview for the AWS Financial Services Partner Series, theCUBE analyst John Furrier welcomes Nicole McQueen and Chris Ellis to discuss the partnership between FactSet and AWS Financial Services. They emphasize the rapid evolution of the financial services industry, driven by changing customer expectations, emerging technologies and new regulations, accelerated further by the COVID-19 pandemic. Find out more about SiliconANGLE and theCUBE’s coverage of the latest tech events and news https://siliconangle.com/events/ Data management and the cloud play pivotal roles, allowing...
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About Christopher Ellis

In a November 2023 interview for the AWS Financial Services Partner Series, Ellis discussed the partnership between FactSet and AWS. He stated that the velocity of change impacting financial services over the last decade has been "truly unprecedented," citing evolving customer expectations, new industry players, and emerging technologies. Ellis said that FactSet and AWS are enabling customers to increase efficiency and agility by accelerating speed to market, allowing institutions to go "from an idea to implementation quickly" using cloud services and purpose-built solutions. He emphasized that the solutions discussed are "real," "in production," and "ready to go" for mutual clients. Ellis noted that FactSet provides about 30 foundational data sets, including company fundamentals, estimates, ownership, and macroeconomic data. He described the growth of private capital as having "skyrocketed," which places the burden of data management on clients because private assets are often unstructured and not naturally concorded. Ellis argued that data sitting in a silo cannot be combined with other data sets to produce the best analytic conclusion, and that data must be "perfectly blended together" to maximize analytic quality. He also said that the partnership with AWS allows FactSet to be "more responsive than we frankly never thought we could have been in the past," enabling tri-party collaboration with clients to solve needs more quickly.

Source: AI-verified profile updated from Christopher Ellis's recent appearances. Browse all interviews →

Transcript (26 segments)
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John Furrier0:10
Services partner series, I'm your host John Furrier here in the Cube Studios in Palo Alto. Today we're excited to have Nicole McQueen, who is the head of global technology partnerships with capital markets for AWS, and Chris Ellis, senior director business development at FactSet, here to talk about the partnership between FactSet and AWS. Financial services team folks, thanks for being on the Cube today.
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Nicole McQueen0:31
Thanks for having us.
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John Furrier0:35
We've been doing a series on this first season, you know, the financial services and data. With AI being such a hot topic, it's not new to financial services. They've been pioneering data availability for acquisition of knowledge, high-frequency trading; we know what's going on there on the cutting edge. But a lot's going on now and the role of data is more important than ever before.
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Nicole McQueen1:13
Yeah, I can take that one. John, thanks for that. For us, over the last decade, the velocity of change impacting financial services has been truly unprecedented. Rapidly evolving customer expectations, new industry players, powerful emerging technologies, and new regulations have all converged to form a new landscape. The COVID-19 pandemic really accelerated digital transformation as financial institutions responded to a whole new remote- everything world. What we're seeing in capital markets is that to remain competitive, firms are mining both new and existing sources of information and engaging in transformation initiatives. As an industry, we are helping capital markets firms power data-driven decision-making, accelerate their time to market, lower costs, strengthen security, and comply with regulations, all while striving to enrich our customers' experience. Chris, how do you see it at FactSet?
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Christopher Ellis2:29
For all the reasons that Nicole described so well, the overarching trend we're seeing is that capital market firms are looking to forge a deeper relationship with fewer partners. I spend almost all my time at FactSet meeting with our clients, talking about their target operating model and where they're going. What I hear over and over again is this consolidation and deepening of relationships. For any critical component of the firm's target operating model, it's a critical source of data and analytics to capital markets firms worldwide. AWS becomes a more important partner for FactSet every single day. I'm thrilled to be here today and excited to talk more about why.
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John Furrier3:31
I appreciate that. I think one of the things that's clear in the macro industry is speed: velocity, agility, time to insights. The competitive edge is really what people do, and they want to do it fast. I have to ask you guys: as you look at the cloud trends and some of the challenges you see with customers and turning them into opportunities, what are your customers focused on now? Is it integration, data management, cloud scale? How big of a role does this play as they set their operating models for the future?
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Christopher Ellis4:12
John, to say data is foundational almost feels trite, it almost doesn't do it justice. But let's talk about the cloud part of it. The critical benefit that the cloud has given capital markets firms that they have never experienced before is infinite elasticity of compute and storage. You're no longer constrained by how much data you need to store or how much compute you want to do. The cloud, AWS, gives you that ability to pivot quickly and react almost instantaneously. When you look at the landscape, firms are using AWS and their cloud strategy alongside traditional data warehousing solutions. The mix is a bit different from firm to firm, but everyone is challenging themselves with this question. As you think about new data coming into your workflows and new needs as an organization, you think about where that data best fits: cloud data warehouse, traditional data warehouse, or some hybrid solution. FactSet is all about feeding that hybrid solution with data that will increase the quality of the answer. We start with the problem you want to solve, then ask what data I need to solve that problem. From FactSet's perspective, it starts with our own source data. There are about 30 foundational data sets inside FactSet, like company fundamentals, estimates, ownership, and macroeconomic data. Then you move into more specialized data sets like supply chain, geographic revenue exposures, street account news, and corporate governance data like shark repellent, which are critical to solving the problems you want to solve. Beyond the data in FactSet, because FactSet is so open, there are over a thousand different data feeds from over a hundred different data partners. The challenge is to maximize the scope of the solution we can bring to our capital markets partners and help them provide the most precise answers with the absolute best data. The third leg is all around portfolio analytics: moving from companies, markets, and industries to your own funds, separately managed accounts, and portfolios. How do we bring together analytics around performance, risk characteristics, reporting, and peer comparisons into the same data set? For some, data is real-time pricing ticking in on the fly, immediate and urgent; for others, it's extensive deep history of tick data for robust and ambitious quantitative analysis. But ultimately, this all has to blend seamlessly into the client's S3 data warehouse, tailored to what the client wants and needs. That's what we think of as FactSet data as a service.
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John Furrier8:41
Nicole, you got to love the velocity of the data right now. FactSet's data rich, they have customers with data that comes together. Data as a service, why build something if you can just call a data API? In the future, you guys have APIed with the cloud, Amazon's data exchange. I want to ask you, Nicole, about the different ways we can take this as far as velocity, access to data, migrations to the cloud. What are financial services firms really focusing on when there's frankly so much to do?
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Nicole McQueen9:22
On the topic of data specifically, the explosion of data and the ability to store and analyze it cost-effectively in the cloud has had a major impact on our industry. This has led financial services companies of all sizes to explore the unlimited possibilities for using data to innovate and improve their businesses and business outcomes. I think with the cloud and the next generation, FactSet has all this data, and clients want that data. This is an example of where the future is going: data as a service combined with the cloud.
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John Furrier10:10
It's increasing as fast as data is, but new development capabilities and new data advantages mixing data involve a lot of alchemy. How are you seeing the cloud specifically enable FactSet to increase value, efficiency, and become more agile for your customers?
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Christopher Ellis10:29
That answer starts with our clients. Our clients have to be more agile and Dynamic than ever before. That is a requirement for them to be successful, to not just survive but to thrive. If we are going to be a trusted partner for that client, we can't have a process that is arduous and littered with steps that feel like distant possibilities. We can collaborate with the client and AWS in a tri-party conversation to solve their needs much more quickly than was possible. We can get them solutions running, up and running, and evolving. More important than just up and running is evolving very quickly. As you think about the needs of the client and solution workflows, I personally don't know that we have all the answers today, but we have a great platform to evolve quickly to meet those rapidly evolving needs. Nicole, what's your reaction?
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Nicole McQueen11:59
Absolutely. Agility is accelerating speed to market. Financial services institutions can go from idea to implementation quickly using our comprehensive portfolio of cloud services and purpose-built solutions from industry partners like FactSet. This accelerates innovation across the front, middle, and back office. AWS offers a broad and deep set of over 200 services that financial services firms can use to experiment and create new cloud-native applications, from infrastructure technologies like compute, storage, and databases to emerging technologies like AI and machine learning to data lakes and analytics. We are continually accelerating our pace of innovation to deliver new technologies. Through AWS Marketplace, where it's easy to find, buy, and deploy software solutions in minutes, our customers can also access over 1,300 data sets and APIs relevant to the industry through AWS Data Exchange. That includes everything from insurance claims to ESG data to cryptocurrency data, all easily accessible through a single cloud interface. An example of this is a customer of ours, Goldman Sachs, who has publicly highlighted AWS Data Exchange and an AWS service that FactSet is leveraging for data distribution today as a key component of their financial cloud strategy, as it reduces friction in sourcing financial data from both new and existing third-party providers.
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John Furrier14:11
We used to evangelize big data as being huge, the new oil. Remember those days? That was 10 years ago. Now we're seeing the transformation at tremendous scale, mainly because the cloud and AI are hitting at the right time. The combination of more compute, I love that compute example. Someone on the Cube said compute should be oxygen, it should be free. As it gets cheaper, you see real velocity and radical changes. I have to ask you, Chris, at FactSet, because you guys have been grounded in data from the start, your entire business model is based on it. You have great clients and applications. Data is going to change the applications that are going to be impacted: data as code, data marketplaces. The creativity and development landscape is going to change. As you look at the next generation, how important is data management today, and what is the future with generative AI? Generative AI is going to generate more data, more things. Take us through your view and vision.
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Christopher Ellis15:33
That's a great question. I wouldn't say data management was ever easy, but let's specifically hone in on why it's getting harder every day and will be harder in the future. It starts with the asset classes capital markets firms are investing in. Not that long ago, the asset owners had a simple goal. If you think about the growth of private capital, it puts the burden of data management much more on the client. There is less data, it is not naturally concorded and aligned. It isn't even about the same entities when you think about real estate versus companies. Public and private companies are different animals. How do you bring that data together? On top of that, the data you need isn't structured the way it has been in the past. There is a much greater need for unstructured data, both on private assets and for bringing in unstructured data on the public side. If your data is siloed and monolithic, and it can't be combined with other data sets, then you won't get the best answer when you ask that question, whether in GenAI or any model. It has to be perfectly blended together to maximize the quality of your analytic conclusion. That has always been true, but it is a much greater burden now than it was in the past.
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John Furrier17:35
Nicole, the scale of what he just said is amazing, because that is really the core challenge and opportunity. If you get that right, there are a lot of things going into it. It's almost a new workflow and methodology. You're going to need more resources. You can't hire more PhDs. This is where the cloud comes in, where you guys have a lot of focus.
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Nicole McQueen17:58
It's enormous, it's huge, and it's exponentially challenging and growing. It's even more so when you're trying to break down and deal with huge, complex legacy infrastructures that companies have built over decades. It is a very daunting task. But the growth in technical users, the need to evaluate new data sets quickly, and the ever-growing data available require companies to seek out better solutions. We are here to support our partners and customers in achieving that. It's really about harnessing data and using analytics and machine learning to remove friction, and to improve the experiences for our partners and mutual customers.
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John Furrier18:53
That's awesome. This is a great conversation. By the way, we're on the cutting edge. Congratulations to FactSet and on this partnership. I see great practicality to it as well as setting the table to take advantage of the growth. Final question on this: as people look at the data, you're starting to see a power law. Chris, you mentioned specialty models. You're going to start to see data sets. Why should I reinvent the wheel? Just call another data set if it has high quality, could be smaller and more acute. We're starting to see this mindset of data as code. Data sets are valuable. Are you guys thinking about making this more available? What should customers be seeing from you guys on the data sets they have and the service marketplace? Give us an order of magnitude scope of what the data sets look like.
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Christopher Ellis19:56
Every element of your data hygiene that is sloppy or imperfect is a crack in the foundation. If you have too many cracks in the foundation, what you're trying to do will come down on you like a house of cards. Getting the data right and cleaning up those cracks to have as perfect hygiene as possible minimizes risk and fallout. On top of that, how do you bring new data sets into that environment elegantly and easily? From a FactSet and AWS perspective, the data that comes from FactSet is really standardized now. You build on top of that with analytics that will not be standardized. When we start talking about performance attribution on portfolios or stress tests and risk for portfolios against a range of events, there is a degree of customization that is not instantaneous, but can happen in hours and days as opposed to months and quarters. That's the process and workflow we've built up that allows you to transform data and derive value much faster than ever before.
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John Furrier21:49
Chris, that's interesting. You mentioned hygiene. I think it's going to be around for a while, a conversation that's going to change. But it's interesting: if you have these data sets available, think about what you can do. You get visibility faster. This is a new kind of AI benefit. Nicole, this is what we're seeing.
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Nicole McQueen22:23
No, totally, plus one. Look, from an AWS perspective, our innovative data and AI and machine learning services, the goal is to allow financial services institutions to automate and optimize processes and capture data more quickly and more efficiently, to your point exactly, make it more usable faster.
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John Furrier22:48
Well, I really appreciate this conversation. It's on the cutting edge, it's relevant, it's cool, but it's really practical. You have a great example here with FactSet. Thanks, Chris, for taking the time, and Nicole. You're actually shipping this today. This is production, live. I want to plug this with the audience: these are not talking points, these are real production workloads. I'm going to ask a final question on the next steps.
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Christopher Ellis23:15
John, the way we think about these questions coming in from our clients is we really listen to the question. As I'm processing it, I'm thinking, what data do I need to drive the best possible answer? Everything we are talking about today is real, in production, and ready to go. We are doing this for mutual clients of FactSet and AWS, and we want to get started.
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John Furrier23:43
I appreciate the honor to host this conversation as we look for highlights in the industry where data and data advantage kind of be a tailwind into growth. With AI and good data, things get better, and as new things emerge net new. Thank you, Chris and Nicole.
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Christopher Ellis24:11
Thank you for having us. This was great.
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Nicole McQueen24:13
Thanks for having us.
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John Furrier24:14
This is the Cube in Palo Alto, bringing in the folks to talk about the financial services industry and the partner series with AWS, FactSet, and others together making things a reality now and today. Thanks for watching and we'll be back with more after this break.