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Phong Le
President, CEO & Director, MicroStrategy Inc.

Bitcoin for Corporations 2022 Strategic Vendor - BitPay (02/01/2022)

📅 Oct 11, 2026 Strategy 27 MIN 39 SEGMENTS · 2 SPEAKERS
Stephen Pair, co-founder and CEO of BitPay, joins Phong Le, then President and CFO of MicroStrategy (now Strategy), in a strategic vendor session at Bitcoin for Corporations 2022. They discuss how businesses can accept, hold and spend bitcoin, from merchant payments to treasury use. Recorded on February 1, 2022.

Questions asked in this interview

6
  1. 10:12And we've done this a million times, right?
  2. 17:22But invariably companies would ask, "Well, how many people are actually going to pay this way?" And are they existing customers that are going to switch the way they pay or are they going to be new customers?
  3. 18:26I sort of respond to that by saying, well, when did the internet gain mass adoption?
  4. 21:37And so that tends to be, many years that's Bitcoin, right?
  5. 23:15But yes, priority is always, you know, something that, you know, it's one of the common objections, right?
  6. 24:00It's a great conversation to have when companies come to us in that circumstance because, you know, I love telling them that you are our business, right?
Phong Le 0:08 ↗
Stephen, welcome. It's great to have you here today, this afternoon. Thanks for taking the time.
Stephen Pair 0:14 ↗
Nice to be here, Phong. And you know, thank you to yourself and MicroStrategy for putting on this event. It's been great.
Phong Le 0:21 ↗
Yeah, I've been looking forward to this conversation all week. And I figure you're going to have a great insight into what is occurring within Bitcoin and cryptocurrency, especially with corporations over the course of the last year. But before we dive right in, maybe you could quickly introduce yourself, your company, and what it is that you do within the Bitcoin and cryptocurrency world.
Stephen Pair 0:44 ↗
Yeah, so I'm the co-founder and CEO of BitPay. We are actually the oldest cryptocurrency company in the world. We were founded back in 2011 and you know, I've been processing Bitcoin payments since then. And we were happy in those early days to do five or 10 transactions in a day and have grown quite substantially since then. So, you know, basically what we do is we enable companies to either you know, accept payments from their customers in cryptocurrency, Bitcoin being the predominant one, or initiate payments. So, paying out affiliates, paying out employees, we tie into most of the major payroll platforms that you can imagine, and make it very easy for companies to offer as a benefit to their employees the ability to get paid in crypto. And we built that for ourselves. Our own employees love to get paid in Bitcoin.
And you know, so we built that from the earliest days of the company and turned that into a product. So, in terms of the payment acceptance, we do e-commerce and point of sale. Recently, we announced a joint venture with Verifone. So, if you're a Verifone customer, you can turn on crypto payments and we power that. And so, it's e-commerce, terminal, point of sale. We also do billing and invoicing. So, a lot of what we do is with professional services type companies that need to send out a bill via email and allow their customer to pay in crypto. But the company was founded back in 2011. I got into this, you know, coming at it from the technology side and was very fascinated by something called DigiCash way back in the day. You're going back to the early 1990s and you know, I just got really interested in this concept of, you know, a true internet protocol for payments and I was, you know, drawn to a number of different projects over the years and then, you know, late 2010, read the Satoshi white paper and just was captivated that, you know, it lined up well with you know, in terms of my career and wanting to get back into a small company and found Bitcoin and decided I needed to do something around that and that led me to conversations with my co-founder and we started the company back in 2011.
Phong Le 3:17 ↗
Well, it's an honor to speak to a true Bitcoin OG. Tell me a little bit more about this origin story, right? Like, so you've been in the payment space for a while. I assume more traditional payments and payment rails. You came across this...
Stephen Pair 3:31 ↗
No. No, actually, I don't come from a payments background at all. I was fascinated by DigiCash and then later in the early days of Bitcoin because of the sort of the permissionless nature of these platforms. So, you didn't have to be, you know, form a company, you know, get licensed to do all this. You can just start writing code. So my background is computer science and I was just really, you know, fascinated by this idea of how do you take, you know, something in a physical form like physical money and replicate that in the digital realm, yet do so in a way that didn't require like a centralized company, you know, or a central bank to manage it. And, you know, I was just fascinated by that topic and there was lots of discussion prior to Bitcoin about how to do that. But no, I didn't come from a traditional payments background. Most of my computer science background is in telecommunications, actually. So, did a little bit with a banking software company in my career, but just a brief stint. So, yeah, anyway.
Phong Le 4:40 ↗
Great, fascinating. So, you know, there was a time whenever, you know, whenever a celebrity or a sports athlete came out and said I'm going to get paid in Bitcoin, there was always sort of the footnote, you know, powered by BitPay. So, you must have a great insight into, you know, what's happening out in the world of Bitcoin-related payments corporations. Tell me a little bit more about your customer base and especially the corporate clients.
Stephen Pair 5:09 ↗
Yeah, so any company that needs to conduct payments and wants to tap into this new world of Bitcoin, they're our customer base. So, we have, you know, practically every vertical represented, but we've gained traction in a number of verticals where you pretty much at this point have to offer Bitcoin as a payment option. You know, a lot of luxury goods companies are, you know, our customers. Clothing, you know, companies like PacSun, companies like, you know, APMEX that sell, our bullion dealers. That industry pretty much universally accepts crypto at this point. But, you know, we also do a lot on the B2B supply chain, you know, space. And so, think about, you know, a vendor receiving payment in crypto from a customer that's overseas. And so, we do a lot of that business as well. So, it tends to be cross-border, tends to be international in nature. And many of these companies find it easier to pay their vendors using Bitcoin than a lot of their traditional payment options that use the correspondent banking system and whatnot. There's a lot of cost and inefficiencies in that system.
Phong Le 6:30 ↗
And so, where are you licensed and where do you do business? Sounds like, you know, you're doing business all around the world. Tell me how that process works.
Stephen Pair 6:40 ↗
Well, you have to get licenses. Within just the United States, you have regulatory requirements at the federal level as well as all the states. So, you need to get a money transmitter license. We all know about New York where there's the BitLicense, which we have. So, pretty much we have the US covered, we have Europe covered, and then, you know, different capabilities in different countries beyond that. But on the receiving end where it's a merchant and a customer receiving payment, you know, most of those customers tend to be in North America, South America, and Europe. We haven't penetrated too much in Asia, even though we do have capabilities in parts of Asia, but most of our concentration is North America and Europe.
Phong Le 7:34 ↗
Great. So, tell me about a typical customer journey. I'll give you two use cases, right? One, I'm a retailer, I'm watching today. I want to tap into Bitcoin as a payment mechanism because my customers are demanding it. I think it'll drive more traffic to my website. You know, from wanting to do that to actually doing it, how long does it take? And then maybe the second one being I have an employee base that has demanded Bitcoin. They just watched NYDIG present and I think there was a number out there that said 43% of employees that they might leave their job for another place that would give them the option of being paid in Bitcoin. Right? How does that journey work if I'm an employer and I want to be able to pay my employees in Bitcoin sort of front to end?
Stephen Pair 8:19 ↗
Yeah, so taking the first use case, which is a company that wants to accept payment. That can be, you know, and by the way, you hit right on it. It's customers demanding to pay this way and it's employees demanding to get paid this way. That's happening. But for the merchant, it can be as simple as sign up for an account and put a button on your website and you're done. Some of our larger customers like Microsoft, AT&T that have their own custom e-commerce platforms, they're tying directly into, you know, our APIs. We have great robust client-side libraries that they can utilize. That may be a couple weeks. I think Paxos, they actually said soup to nuts they did it in about two and maybe three weeks. And they said if they had realized that it was only going to take that long, they would have done it years ago. So I think we've got the process really down to make it very simple for companies to integrate. On the employee side, it's really the same story. And in fact, probably even simpler. Like I said, whether you're using ADP or some other one of the other major payroll services, we can tie into that and integrate with that and allow your employee to just sign up and put in their Bitcoin address and they can start and define how much Bitcoin they want out of their paycheck and it'll just automatically start showing up in their wallet every week. Or even every day if you want to pay that frequently.
Phong Le 9:55 ↗
So, I'll be the skeptic here, Stephen, right? Like days, weeks, I mean, we're talking about accepting payment in Bitcoin. We're talking about paying people in Bitcoin. Aren't there, you know, counting treasury issues I have to work through, regulatory issues, governance issues? Like how can it be so simple?
Stephen Pair 10:12 ↗
Well, I would say there are no real... we addressed all of those issues, right? Whether it's on the compliance side through our licenses or on the accounting side, that's a great question, too, and you know, what you're pointing to is a lot of questions that businesses will have and their accountants will want to walk through it, their lawyers will want to walk through it, and make sure it's all okay. And we've done this a million times, right? So, we know the answers to these questions. On the accounting side, usually a company is going to conduct their payments in whatever their accounting currency is. And so, what Bitcoin becomes for them is simply a new payment rail. And so, money's going to come onto their balance sheet in dollars as they process those payments. Now, if in addition to that, they want to make a balance sheet investment, you know, we recommend keeping that separate from their payment flow. And do your payments in whatever your accounting currency is. And BitPay will handle all the currency exchange and deal with those accounting complexities for you. That's why it's really valuable for companies to use BitPay. We can make all that very simple. And it's no different than accepting a credit card payment.
Phong Le 11:32 ↗
I see. So, it's actually, you're taking a lot of the exchange risk, if you will, away and you're actually clearing to the companies in US dollars hypothetically and similarly payments out are done by the company in US dollars and you then translate that into Bitcoin or exchange that into Bitcoin.
Stephen Pair 11:53 ↗
That's correct. Of course, we support settlement in all of the currencies that we support, whether it's cryptocurrencies or fiat currencies, but yes, dollars, euros, whatever the company wants to receive for settlement. We push that to them and that way their accountants don't have to deal with gains and losses. It's a great payment option for their customers and as I said, it works much like a credit card payment from the perspective of the accounting job. So, you're seeing those payments come in, those settlements come in every day. You're reconciling all the transactions and yeah, from an accounting perspective, it's really no different than a credit card payment.
Phong Le 12:37 ↗
Fascinating. So, you've been doing this for 11 years, right? Or you've been a corporation for 11 years. You've probably been doing this for a lot longer. Tell me about sort of what you've seen in the last year, right? Like, yeah, and I know 2021 was a big year obviously for Bitcoin and cryptocurrency. Tell me about the acceleration. Tell me to the extent you can, you know, onboarding of customers, has there been a big rush? Where have you seen it? Just give me a sense of the trends that you see, you know, big picture in the last year as it relates to your company and sort of Bitcoin payments.
Stephen Pair 13:11 ↗
Yeah, I think we're seeing more and more companies that recognize the value of accepting crypto, allowing their customers to pay in crypto and in Bitcoin. And we really partner with our customers to, you know, to market and sell their products and services to, you know, people that have cryptocurrency. And our goal with every customer is to, you know, get to a significant portion of their checkout. If we can be 5 to 10% of their payments, then we're a significant form of payment. So, trends, we're starting to see Bitcoin and crypto emerge as really the second most popular form of payment. And the number one alternative payment method. There are certain industries that we're in where I'm mentioning that you have to, if you're a company in that industry, you now have to accept Bitcoin as a form of payment. It's not an option, and it's table stakes for the companies in those industries, and we're seeing that in more and more industries. And so, you know, in a number of the industries we are the number one alternative payment method. And that's huge. And when you say number one alternative payment method, that means you're larger than gift cards, you're bigger than, you know, cash payments, you're bigger than basically everything except for the credit cards.
Phong Le 14:36 ↗
Mhm. And you said up to 5% of payments at some companies coming through BitPay or Bitcoin or...

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APA

Le, P. (2026, October 11). Bitcoin for Corporations 2022 Strategic Vendor - BitPay (02/01/2022) [Interview transcript]. Strategy. CEOInterviews.AI. https://ceointerviews.ai/interview/3042336/

MLA

Phong Le. "Bitcoin for Corporations 2022 Strategic Vendor - BitPay (02/01/2022)." Strategy, 11 Oct. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/3042336/.

BibTeX
@misc{le2026_3042336,
  author       = {Phong Le},
  title        = {Bitcoin for Corporations 2022 Strategic Vendor - BitPay (02/01/2022)},
  howpublished = {Interview transcript, Strategy. CEOInterviews.AI},
  year         = {2026},
  month        = {oct},
  url          = {https://ceointerviews.ai/interview/3042336/},
  note         = {Speaker-attributed transcript with timestamps}
}