Anand Sundaresan6:30
In Mahindra, they don't take them as a sales engineer; they take them only as a sales and service engineer. So anyone who joins them, by default, has to join the service department only. In my opinion, this is a very good thing, because once you are in the service department, you get to know about the product thoroughly well. You start from the smallest equipment which is a hand pallet truck, and then slowly it goes up to the battery-operated forklift trucks, and we had several models. So practically, during the journey of almost one and a half years, you have to physically work with your own hands. As luck would have it, there was one person from our sales department who quit the company, so they were looking for someone, and I was shifted from the service department to the sales department. That's how I came to sales. Mr. Punala was there—a gentleman who was a fantastic salesman. Like you say, the book salesman is perfect. It used to be perfect. Sometimes I used to take him to my customers also. It was a pleasure listening to him and also learning from him—how to conduct with people, how to conduct with customers, how to explain, and how to negotiate. This was something I really learned from him, though it was only a short period of about three months. Then there was an opening in Greaves Cotton at that time, and one of my friends was also working in Greaves Cotton. I saw some opening in Greaves Cotton for a sales position, and he said it's a good company, why don't you join. So I applied for the job and got selected there. That's how I came into the construction equipment division in Greaves Cotton.
Greaves Cotton, basically when I joined, they were not manufacturing any construction equipment, but they were representing a lot of overseas companies from the construction equipment. To name a few, there used to be a company called Hanomag—we used to supply wheel loaders, dozers, and those sorts of equipment. Then we were representing Aveling Barford—they used to make vibratory compactors. We used to represent TX for their transmissions. And then we used to represent a host of mining companies—for tunnel boring machines, side discharge loaders, etc. Being in Bombay, there was no mining; most of our mining division people used to sit in Kolkata. But the boss for the mining division and the construction equipment division were the same. Since they did not have any office in Bombay, I was always young and these things, so they used to ask me to do their job whenever there was some work. So I got involved in mining products as well—like road headers, power supports, ventilation equipment for tunnels, all sorts of stuff. It was really fantastic training in Greaves Cotton. As I said, they were not manufacturing anything. In fact, the first manufacturing under a license agreement started with Schwing. Way back in 1983, the discussions had already started, and we supplied the very first Schwing trailer concrete pump to S.A. Pall for one of their projects in Bombay. That was one of the first products which Greaves started manufacturing under a license agreement from Schwing Germany. Then of course the second product which Greaves started manufacturing was vibratory compactors in collaboration with Bomag. So we had a license agreement with Bomag. I was one of the key people in promoting this particular product. It was all produced in Chennai, and I think the Western region was my responsibility. I was one of the persons who was very successful in selling the Bomag vibratory rollers in the country, because at that time the Narmada project was going on, the irrigation project. So at that time, a lot of contractors from the Western region had the requirement for vibratory compactors. We were able to sell a lot of compactors from the Western region.
We had products starting with construction equipment, mining equipment, drilling equipment, then heavy engineering, and metallurgy. These were five small divisions which were clubbed together and called the General Engineering Division. Construction equipment was the biggest out of these. In the drilling equipment division, we had a factory in Nasik where we used to produce rock roller bits for mining applications—for drilling holes for drilling and blasting. The rock bits we used to supply from Greaves Cotton, we used to manufacture that. Then we had a heavy engineering division, which was a material handling equipment division; we used to supply EOT cranes and special cranes for industrial applications as well as for steel plants and other things. Then we had a metallurgy division; it was predominantly crucibles. We had a factory in Aurangabad where we used to manufacture crucibles for melting non-ferrous material like aluminium or any aluminium alloy. That was a very different product. When you compare the construction equipment costing lakhs of rupees, this was a product each single piece used to cost 10,000 rupees, 12,000 rupees. But it was part of our group. Also, we used to represent a lot of companies in our metallurgy division from abroad, they used to supply special metals used in defense and in aircraft industries and many other places. We also had heating elements which are used in furnaces. Then of course we had our mining division. In mining division, predominantly everything was an agency division, we can say. We were also representing a few companies of India where we used to supply to the mines for the underground mines. We used to supply man-riding holes, side-discharge loaders, and overseas companies we used to supply side-discharge loaders, ventilation systems, road headers, power supports, crushers, and all different types of mining equipment. But that predominantly was an agency division. When I quit Greaves Cotton, our division was about 100 crores—I'm talking about 1997, 100-110 crores. During those days, that used to be a very big number. Today, 100 crores is not a very big thing, but in '97, 100 crores was a very big number. The total Greaves Cotton, though it was more than 150 years old, the total turnover of that company was about 500 crores. Out of that, about 100-110 crores was coming from our group, and we also substantially contributed towards the bottom line of the company.
By that time, India's economy had opened up in '92-'93, and it was possible to set up a 100% subsidiary in India. So there were two reasons. One: Schwing at that time was also investing a lot of money in China; they wanted to set up a factory in China, so they didn't want to do anything in India. Number two: they had taken a sort of a policy decision saying that they will not go for either a joint venture or will not go for a license agreement in the future. Since in India it was possible to set up a 100% subsidiary, they said that if at all we come to India, we would prefer to come as our own subsidiary. But since Greaves Cotton had been representing Schwing for a long time, they said you can continue to be our sole distributors and sales distributors and service agents. That was the situation. The friction was going on. Greaves Cotton was a fantastic organization. I got to learn a lot. Whatever commercial knowledge I have gained, all the credit goes to Greaves Cotton—the way of functioning and all. So I would say that I was lucky, getting all the technical knowledge from L&T and Mahindra, and the commercial knowledge from Greaves Cotton. Coming back to our topic, in 1996-'97, I quit Greaves Cotton and joined a company that now belongs to the TATA group—the steel group. That was again because my discussion always used to be only with the design department, because this product—large diameter bearings for material equipment—has to be designed to meet the service requirement, the load requirement. That was a really fantastic thing; I used to love that product. When they said they would like to start something in India, they wanted me to be their first man. I requested them to also include my former boss as the number one man. I said, 'Anyway, he's already reaching his superannuation, so I don't mind working with him because I worked with him for a long time and had an excellent rapport. I'll work with him for a few years and then slowly take over.' So they said it's fine. We started a company in Chennai. We did a lot of surveys to see where we should start, and finally we found Chennai a nice place to come. So we started our office in Chennai. As luck would have it, after my leaving Greaves Cotton, the relationship between Schwing and Greaves deteriorated further. There was literally no cooperation; both of them were fighting. They approached me and said, 'We would like to start our own operation in India. Will you be interested to join?' Anyway, the relationship was coming to an end, so I said why not, because I knew that product. When I was in Greaves Cotton, we had developed it so much. Maybe we can talk about that a little later. I was really quite fascinated with that particular product, and when they said they want to come to India, I was obviously very much interested.
We started Schwing Stetter in a two-bedroom apartment in Chennai in the year 1998, beginning of 1998. In fact, 1999 was our first full year of operation. In 1998, we were looking for a place to set up an assembly shop or something. Finally, we got one rented place—about 2 acres of land—and it did not even have a manufacturing facility. The owner agreed to make a shed for us. We were looking for a 10,000 square foot shed. We constructed that, it took about five or six months. I think our first invoice was for the first truck mixer Indian assembly truck mixer on the 11th of August 1998. I still remember that date. That was the first day we did the thing. We did not have any welding fabrication unit; we had a sub-supplier, and we used to send the truck mixers to him. We were getting all the truck mixer components in the form of cones from Russia because we had a factory in Russia. So the steel portion used to come from there, the hydraulics from Germany, the diesel engine from India—all these put together we used to assemble. As luck would have it, we were successful there. That is also the place where we started our first 30 cubic meter batching plant. In this 30 cubic meter batching plant, the value addition from India was only the platform, ladder, and painting. Then we also started assembling the stationary concrete pumps, I think also in the year 1999. When we started getting success, because when we went to our customers—customers like L&T, many other big companies, or Gammon India—all these people had used Schwing equipment for their projects abroad, but unfortunately they were not able to use these equipments in India because of the closed economy. If they had to import, this was not manufactured in India; they had to go through license processes and a lot of formalities. That is why they were not using them in India before us. Of course, Putzmeister was already existing in India at that time, our major competitor. They had a tie-up with a company called Miller—that company doesn't exist anymore—and they used to make drum-type batching plants. They had a tie-up with them. But when we started, we took a real full throttle, and we were much more successful. After that, of course, Putzmeister had a joint venture agreement with Aquarius in Pune, but that all happened later. As far as we are concerned, when they saw success, the controlling department in Germany had made a business case saying we should not invest anything in India because this company will never make a profit even after 5 years—it will be a disaster getting into India. But as luck would have it, we started making profit from the very first year. That is the reason our people in Germany said, 'OK, we have started, and we never in our anywhere we set up our plants did we make profit, so I think we should go ahead with investing in India.'
My boss at that time was Mr. G. He was a great moral booster. He used to come to India very often, and we worked together very closely to bring up Schwing Stetter India. He said, 'Come on, let us set up a factory now.' That's how we set up our first factory, which was inaugurated by the Governor of Tamil Nadu. Second factory in 2004, third factory in 2006, fourth factory in 2010, and a fifth huge one when I left the company in 2019. Of course, it was not fully finished then—the pandemic came—and it was subsequently finished by my successor. So in 2000, before 2018, my contract was there. After 2018, about 2-3 years before that, I said, 'OK, I will hang up my boots because by that time I was completing more than 41 years of service in industry. So I said it's better to hang up the boots and take rest and pursue my childhood hobbies—I wanted to play some instrument or learn some music or something. So probably I'll do that. But what happened was in 2019, end of 2019 beginning of 2020, the Ammann people approached me. I knew them as well; they had visited our factory in India and seen our facility. They used to come to India for exhibitions. They were looking for an opportunity to start something in India, but they were very clear they didn't want to start business from scratch like Schwing did. They wanted to acquire a company or start a joint venture. They were already searching for some company in India. At that time, he had asked me whether I would like to quit Schwing and join him, but that was in 2013-'14. I was not interested to leave Schwing at that time, so I said no. I also referred him a few of my earlier colleagues whom he could consider for that position, but unfortunately it didn't happen. In 2013, they invested a 70% stake in Gujarat Apollo, and the 30% partner—the owners of Gujarat Apollo—their son was the managing director. In 2020, beginning, I got a call from them saying they would like to start this company and wanted me to come there because once they acquire 100% of that company, obviously the owner's son will have to relinquish his position. So they wanted somebody to set things right and also look for a young CEO to install him and then come out of it. Of course, I had a lot of opportunities to be advisors or consultants—many people invited me—but I thought this is another challenging opportunity—why not try? But I told him very clearly I'll be there only for about 3 to 5 years, maximum 3 years. So we shifted because I strongly believe that as a CEO, you have to be in the shop floor; you have to be attached to the place where the action is. It's not only sitting in some faraway place. Especially for companies like ours which are starting or growing, the presence of the CEO in the place where the action takes place is extremely important. That's my personal opinion. So I told them very clearly I will not operate from Chennai; I didn't even ask for that. I said I will shift to Ahmedabad. Of course, I will travel, but I would like to stay in the city. I myself offered to come. They were also quite happy that I'm shifting to Gujarat. It was a fantastic experience for me. Finally, in the beginning of 2023, I told them that at the end of 2023, I would like to go back to Chennai. So we started looking for a successor for me, and finally we got a good successor, Mr. Das Panda. I handed over charge to him; he joined two or three months before I actually retired in December 2023. He was with me for three months, and he is now independently operating. I'm in Chennai, I'm still on the board, and I do some special projects for Ammann. I'm quite happy about the whole thing. So far, it works quite well. Now we have to see where we go from here. So that is my journey, of course there are so many stories inside the story, small challenges and other things we faced.