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Shanee Ben-zur
Chief Marketing Officer of Earnest, NAVIENT CORP

I Had To Out-Run the Failure Monster with Shanee Ben-Zur (CMO)

🎥 May 15, 2024 📺 Andrew Capland ⏱ 0m 👁 416 views
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About Shanee Ben-zur

Shanee Ben-Zur, Chief Marketing Officer of Earnest at Avient, has discussed her career experiences and leadership philosophy in several podcast appearances. In a December 2024 interview, Ben-Zur described a period at Crunchbase where she said she hired 15 people quickly while fundraising, and while business metrics were strong, employee satisfaction was low. She stated that she had created "a culture of fear and micromanagement" and that a number of her team members quit after a funding round closed. Ben-Zur said she brought in a coach to address the issue, and credited her CEO's faith in her with motivating her to improve. She also advised that as professionals become more senior, they should become their own problem solvers rather than relying on their boss for emotional or professional needs. In earlier appearances, Ben-Zur offered guidance on hiring and career development, stating that people should hire those who are smarter than themselves and seek managers who are good coaches rather than domain experts. She discussed changes in what venture capitalists look for in startups, noting a shift from year-over-year gross new ARR to metrics like net dollar retention and CAC payback period. Ben-Zur also commented on corporate thought leadership, saying companies are increasingly elevating individual employees as advocates because people trust a person more than a faceless entity.

Source: AI-verified profile updated from Shanee Ben-zur's recent appearances. Browse all interviews →

Transcript (1 segments)
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Shanee Ben-zur0:00
Depending on what angle you looked at me, in some vantage points I was succeeding. So if you just looked at the business metrics, I was succeeding. We were hitting our targets, we were growing really quickly, I was adding team members, and people were executing. But if you change that lens to another angle and you looked at employee satisfaction, I was failing. And what ended up happening was shortly after COVID hit, we ended up closing the funding round. It went really well. We hit all these amazing numbers, but shortly after we closed the funding round, a bunch of my team quit.