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Shanee Ben-zur
Chief Marketing Officer of Earnest, NAVIENT CORP

I Had To Out-Run the Failure Monster with Shanee Ben-Zur (CMO)

🎥 May 15, 2024 📺 Andrew Capland ⏱ 0m 👁 5 views
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About Shanee Ben-zur

Shanee Ben-Zur, Chief Marketing Officer of Earnest at Avient, has discussed her career experiences and leadership philosophy in several podcast appearances. In a December 2024 interview, Ben-Zur described a period at Crunchbase where she said she hired 15 people quickly while fundraising, and while business metrics were strong, employee satisfaction was low. She stated that she had created "a culture of fear and micromanagement" and that a number of her team members quit after a funding round closed. Ben-Zur said she brought in a coach to address the issue, and credited her CEO's faith in her with motivating her to improve. She also advised that as professionals become more senior, they should become their own problem solvers rather than relying on their boss for emotional or professional needs. In earlier appearances, Ben-Zur offered guidance on hiring and career development, stating that people should hire those who are smarter than themselves and seek managers who are good coaches rather than domain experts. She discussed changes in what venture capitalists look for in startups, noting a shift from year-over-year gross new ARR to metrics like net dollar retention and CAC payback period. Ben-Zur also commented on corporate thought leadership, saying companies are increasingly elevating individual employees as advocates because people trust a person more than a faceless entity.

Source: AI-verified profile updated from Shanee Ben-zur's recent appearances. Browse all interviews →

Transcript (1 segments)
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Shanee Ben-zur0:00
Your goal is to hire people who are smarter than you because what you want is for them to be more expansive than you. And I think the other side of that is sometimes I hear direct reports being worried about managers not being domain experts, and I'm like, your dream should be to work for somebody who does not know anything about what you do, because you don't want them to know more than you. And I know that for some people earlier on in your career, you do want that because it's a coaching opportunity. But if you're a mid-level manager or hire, don't work for somebody who knows what you do. Find that knowledge from peers, from professional groups. Look for somebody who's a great coach, who believes in you, who wants to help you grow.