Tom24:24
That's awesome. That's as good a reason as any. And that company was Smart Therapeutics, correct? Yeah, that first company was called Smart Therapeutics. We made the first stent ever to go into the brain. We came upon that through processing nitinol thinner than other people had been able to do to make the physical product. We sold that to Boston Scientific. We stayed for a little bit, and a couple years later we started Penumbra. Penumbra had a very different mindset. The first one we felt just lucky to get a product made and through the FDA process. We didn't really know a lot more than that. But with Penumbra, we had spent a little more time, we had a little more understanding, and we thought we could do this in more areas than one. We could take our time to go after areas that might not be as quick to develop. So acute stroke, which was our first area of focus for Penumbra, was going to be a really long challenge. Because when we started with Penumbra, there were really three giant hurdles for us. One, none of our potential customers—neurosurgeons or neurointerventionalists, with a few exceptions and they're wonderful pioneers—many of them didn't really think about treating stroke. That wasn't in their mindset. They were like, 'It's not really going to happen. What are you talking about?' There was no reimbursement for a product at all. And there was nothing that we were working on that was patentable. So when you looked at those three barriers, we thought that was the perfect setup for success. Of course. So it was a little bit crazy, obviously. But here we are. One of the benefits of the way we did it is we never took formal venture capital money. Not a statement about that at all, other than we were lucky that from my law practice and life, we knew a lot of people with means. With our first company, we were able to raise money privately, just friends. With Penumbra, we were able to do the same. With Penumbra, I basically told the investors that were friends of mine, 'You can call me as a friend anytime because we're friends, but you cannot call me as an investor for at least 20 years, because what we're doing might take 20 years. It's that hard, that long. And you just have to accept that.' There are certain things in our space that take time. They need to be done. When you step back and say, 'I have a blood clot that's causing an acute stroke that is going to leave me either dead or impaired for the rest of my life, or I can try to get it out and have a much better shot at being closer to normal functioning,' every like, why wouldn't you try to get it out? But that wasn't the mindset at the time. So we knew that the products had to get better and better. It was really hard to make these products that did that. The first one wasn't going to be perfect. Here we are on our 10th or 11th version. We're still improving them, and we still have improvements to come. It was that journey that sometimes the more traditional venture capital model isn't really suited for. So we didn't need that. We were lucky enough, and we could build a different mindset. That's been true in our peripheral business. We're changing mindsets there around blood clots in your legs or your heart or your lungs. When we started, people didn't think that was likely possible. Here we are in the early innings of really fundamentally changing that, and probably another decade of growth to get everyone, as the products get better and better, to think about just removing blood clots and making it more democratic, if you will. So time sometimes doesn't line up with the more traditional model.
You identified three significant barriers there that could have steered you into another direction, but you decided to head down that track anyway. Which did you address first? You try to—I imagine you develop the device first and then try to use that to change the minds of physicians, and then the payers are going to come last regardless. Well, actually, the payers came. We were very lucky that CMS, I think, was very proactive. If you look at the cost to Medicare and the healthcare system in general of having a stroke and post-stroke care, it's one of the most expensive drags on our system. It's billions and billions and billions. So they were relatively proactive, and without an awful lot of data, they opened up a reimbursement pathway. But that came second. The devices came first. Again, they were good enough to start the game. You have to really care. There were some incredible pioneers in this field who really took on the challenge, physicians working with the companies and getting the products to perform and get better and better. Then reimbursement. And then the patent stuff. That's a funny thing. We are going into a trial soon on a product called Thunderbolt for stroke, back to our first. That has patents. That's the first real substantive patents that have mattered for us, and we've been around for 17 or 18 years as a company. So we went public. We built our entire business really, initially in stroke, with no patents focused on any of those products. It was a question that lots of investors had when we went public. We just said, 'The field's early. Innovation is still ripe. We're just going to keep out-innovating.' It turned out we did, and that was enough to keep us ahead. Now, as we get a little more mature, 17 or 18 years into it, we were fortunate to come up with an amazing innovation again called Thunderbolt that does have issued patents. But here we are. It's taking a long time.
Why take that route? It seems like people these days will patent a doorknob. They'll patent anything they can. Were you just confident in your abilities to compete without that sort of barrier to entry? A little bit. I developed some confidence. I won't tell you we don't think about competitors all the time. We're not—I never take anything for granted. We have a fair amount of thought around that so that we can make sure that we constantly stay ahead. But we also know the field pretty well. We know that unfortunately, for the field, a lot of people try to copy what other people have done. That's a part of the medical device field. When you have a lot to do and you know that you're not perfect, you can likely stay ahead of that. You gotta always try to stay ahead of that. Sometimes you get caught short by a month or two or a quarter, and that's never fun. But it's also not important in the scheme of the innovation that we're talking about.
Interesting. Well, let's talk about innovation. All right, we're back with Brendan Marinin, Product Manager of Metals at TE Connectivity. Brendan, how does TE Connectivity work with medical device companies? Our vision is to become the industry partner of choice for the design and manufacture of medical device solutions for our OEM customers. We estimate that 120 patients are treated every minute with a medical device containing our TE technology. So in that regard, we partner with both the world's largest medical device companies and the most innovative startups. We have sites in all the leading medical device hubs worldwide, serving our customers at their point of need. We can assist them with the design and development of the most critical metal components right through to ramping in an efficient and quality-driven manner for volume. We can support that volume manufactured through our locations globally, from our low-cost locations in Costa Rica, Mexico, and China, to our automated solutions across all our plant network in Europe, US, and Asia. And finally, we'll be talking a lot about neurovascular technologies. I understand TE Connectivity has a lot of work in the space. Tell us what are your offerings in the neurovascular space. Yes, absolutely. Neurovascular, no more than some of the other areas, we see continued growth and advancement and innovations in that area. In parallel to that, we're continuing to invest in our advanced engineering solutions for neurovascular. We have ongoing investments in the next generation of laser cutting, welding, and cleaning systems for small diameter shafts. We are developing modular solutions to help customers get to market faster and more efficiently across our metal-based solutions and our wire solutions. We're also about to launch our new Propel Prototyping Center offering, where we can offer quick turnaround support for customers in our metal shaft and wire product development efforts. This, in conjunction with the simulation efforts and engineers we have on board, will really help our customers and players in this market deliver improved solutions, the most advanced solutions in what is a very exciting neurovascular market today. Thank you, Brendan Marinin, for joining us on this episode of the Device Talks Weekly Podcast. And thank you, TE Connectivity, for sponsoring this podcast and for holding our Device Talks Tuesday on April 26 at 4 PM. Once again, if you want to register, the title is 'Advanced Catheter Designs: Optimizing for Precision and Profile,' featuring Bernard McDermott. He is the Engineering Fellow at TE Connectivity. Brendan says he's one of the more experienced metal shaft professionals out there, so you definitely want to catch this presentation. Go to devicetalks.com to register. You can also scan the QR code on the podcast graphic you'll see on the Device Talks website, or you can just click a few links and you'll be taken there as well. So lots of ways to register. You can watch it live or on demand, but make sure you watch it. Go to devicetalks.com.
Well, let's talk about innovation. I referenced the interview we did back in 2018. You appeared at a conference that I had helped organize, and on stage and also in an interview, you had stated that one of your approaches to remaining innovative and ahead of things is you like to—or at least you seek out—hiring younger engineers because they come at it with a newer and fresher perspective. Number one, am I remembering that correctly? Number two, is that still a philosophy you employ? Yeah, we have been really fortunate. We've been able to attract and hire just an extraordinary group of engineers. Unlike some folks or companies who might seek out somebody with a lot of experience—and don't get me wrong, we value people's experience—but if you think about the kind of work that we're known for, we're doing things that have never been done. If you're hiring someone that has been doing that for a long time, again, no disrespect intended to any experienced engineer, we have them and need them, but the odds of somebody sort of waking up on a random Tuesday and saying, 'Oh my God, after five years of working in this field, I figured it out today,' may be different than somebody who hasn't been doing that work. It might not just be chronological age; it might just be experience in that field. Fresh perspectives really help. The ability to look at problems from a fresh eye and say, 'What is it that we're stuck on? What aren't we yet at a point where the product is close to perfect? What do we need to do that seems to be more effective with people who have that ability?' Sometimes that's age, sometimes it's just a mindset. But traditional thinking doesn't help you do things that have never been done. If your motto as a company is to get another version of a category of product out there, then those people who have already done it become really important because they know how to do it. That's not how we think about our innovation. We traditionally don't like to just make products that are different versions of other products that are out there.
That's understandable. Looking again at your workforce, another thing I remember you talking about four years ago was you made a point of stating the diversity of your workforce. At the time, you said the majority of your employees were women, 80% of your employees were non-white. This was in 2018. Obviously, diversity was something we talked about back then, but it became an even greater focus in 2020 for a variety of reasons, including the killing of George Floyd. Has anything changed for Penumbra in terms of your approach to diversity? It seems like you were doing great prior to that. How did you look at the industry's renewed focus on that, and how are you approaching things going forward? I think it's a really great question. There's a lot of layers to that. We'll start with the most fundamental: who are we hiring? Are we hiring enough people of color, enough women? We have done, as you cited, really, really well. We didn't go backwards from those numbers since we last talked in 2018. So from the most basic level, that's not because we do anything unique. We don't have some program. We literally are just trying to find the best people for the jobs. In the case of gender, the population is women, and therefore it's not surprising that half of those people that fill those jobs are women. That's also true in our engineering ranks. About half of our engineers are women. That doesn't surprise us given the workforce that's out there. There might be groups within there that we could do better, and we're slightly underrepresented. But as a general rule, the company has done extraordinarily well. What we really tried to focus on in addition to that going forward in 2020 was something a little more subtle and a little harder to tease out. That is, how do we act as a company, the people within our company, around each other? Do we understand our unconscious biases as we interact with people that are different from us? We actually went out and sought stories, particularly in 2020, from some of our Black employees about what they experienced at Penumbra, again a company that prides itself in bringing in a diverse workforce. We put together a whole training around unconscious bias. I understand there's a lot of political anxiety and concerns around some of this stuff. It's nonsense. We all have biases. We all don't understand them sometimes. There's no one who's affirmatively, with a few exceptions maybe, acting as bad actors. It's bringing awareness to how our behavior impacts other people and creating an environment that really matters and is as supportive and open to a broad range of people. If you do that, it's not a political statement; it's a human statement. You're going to have a much better experience with people, and frankly, you're going to have a much better business because you bring in different perspectives, which means you're going to be more successful. That training, I think, is pretty cutting edge. Some of the stories are pretty poignant about people's experiences. I was incredibly proud of the folks who shared their stories with us so we could do that. We've been able to start that journey of, we again have done well, but really looking internally and saying, 'How do we keep doing this better and better so that we can get to the point where it is an environment that everyone can thrive in?' So I think it's continued. I'm personally very proud of it, and it shows in the diversity of our workforce.
And the final area I wanted to hit upon was your Real Immersive System, your VR system. I think initially, as I saw on the website, it was more of a stroke rehabilitation tool. Now I'm seeing additional applications for mental health and other uses. Talk about the system, but how does a VR system fit into a clot-clearing device company? It's a great question. Let me address that question first, and then I can describe the product. We have always viewed ourselves as a healthcare company. We don't put those limits on us, like by the customers or the type of material we use or the clinical area that we go into. If we did that, we would have stayed a neuro company focusing on one product. Obviously, since we talked, where neuro was the biggest part of our business, now our vascular side is much bigger than neuro. That change happened since we last talked in 2018. So we wouldn't have been able to do that if we saw ourselves that way. In fact, when we went public in 2015, I shared with investors that in five or six years, if we do three things—hire the best people, constantly innovate, and execute well—that our vascular business would be bigger than our neuro business in five or six years. We have done that. We had an investor day last September to talk about Immersive Healthcare. I reminded everyone that I had said that, and here we are. Our vascular business is now bigger than neuro because we did all those things. I then said that if we continue to hire the best people, innovate well, and execute, that Immersive Healthcare will be the biggest part of our business in the next five or six years. Wow. I said five to six years. You gotta give me a little wiggle. We still have to do that work. It's a brand new area. But it's so clear to the folks who have paid attention to it and done work in it that the need is there. The idea of using the tool of virtual reality across a large spectrum of mental health conditions and physical conditions and so on are there. The science behind it, the understanding around it, and a lot of it just comes down to friction of delivery of the tool and the product. So we've pivoted to really think about this as building a platform of technology where we're investing heavily in the hardware side as well as the software side and building the channels so that we can not only have our content but have third-party content on the system. Think about it like the Sony PlayStation model. In fact, we hired one of the most senior executives at Sony Interactive Entertainment, which is Sony PlayStation, who had been there from the beginning to help us do that, who understands all the mistakes that have been made and the ways to make sure we don't do them, and really lead our third-party developer effort. So that's the goal. For us, the fit is perfect. There are people who need help, and we have a really good solution that might help them. That's exactly our core mission. It's that simple. So for us, it fits in exactly with everything else we've done. It just happens to be a different customer base, different conditions, but it is exactly the mission that we've set out to do. A lot of the people in the field want us to do this. That's the most satisfying part and the most validating part. There are many companies, over a hundred mostly smaller organizations, that are working on great content. They're not more than a software company per se, and we can help them get that content out there on the platform. So rather than look at this as one person wins, there's an opportunity to harness the extraordinary effort of so many people and accelerate that out there as fast as possible. So it seems like an obvious fit. Again, we have to continue to hire the best people, which so far we've done; innovate, which so far we've done; and execution, that's always the hard part, but we're on our way.
Are you developing content and the software part of it only, or are you also developing the system itself? Yeah, we're working on all of it: the hardware as well as the software. There are two types of software. There's the software that runs the platform, which is different than the experiences within the experiences. Our own studios, three different studios now inside Penumbra, working on content, and again reaching out to lots and lots of different people who are working on content and getting them to develop it well and be on our platform. So lots of work over the next 12 months to make that a reality. But as that develops, so far I'm pretty optimistic. The reception has been amazing.
And does that put you up against an Oculus of Facebook? I mean, are you competing for that sort of market? Are you gonna have your own metaverse that you're gonna sell real estate in? Yeah, that's a great question. I don't think we compete against them. They're social media companies. They tend to be involved in entertainment. There's nothing entertainment about this. This is serious, real work necessary to help people get better. The metaverse is—I've seen videos and all that. We don't want to live in the metaverse. We want to live in the real world. Our product is called the Real System for a reason. We want to be involved in bringing people back to the most healthy state. So I think we're in different places, different worlds. I don't think we compete with those companies at all. It's just a different thing. I don't think social media companies want to be regulated by the FDA and everything else that goes with it. That doesn't strike me as an area that we're going to have to worry about. No, they don't tend to encourage regulation. And I see enormous opportunity with learning disabilities and other things as well, for sure.
So you gave the six-year window for this becoming a bigger part of your business. Is this the next phase, the only next phase for Penumbra? And this is my final question. Or are there some other bold predictions you've made to analysts that you could share as to what the company might look like half a decade from now? Not publicly. You want to do that here, or are you good right now? Probably not a good idea. Well, I'm just curious, how do you balance the very different businesses—the software content side and the metal device side? How do you keep everybody moving on the same train, moving in the same direction? Hire really good people and communicate a lot. It works. But yeah, they are operated differently. There's a different process. Again, I think we know enough about how to navigate in the healthcare arena to trade off that experience. We have an extraordinary team. The folks leading that effort are some of the best in the business. There's a lot of excitement about it. So it's pretty easy when you see the successes and hear the patient stories to keep motivated and to keep focused on it.
That's great. Well, I'll put in my calendar to check back with you another four to five years, and we can check your progress, see how good we went. Well, Adam, thank you for the time and for joining us on the podcast. Of course, my pleasure. Thank you. All right, Chris Newmarker. Well, it's good to talk to you on Friday, and it's gonna be great to put this podcast out. And how can folks find you out there in the land of social media, out in the social universe? I don't know why the social media multiverse. How can—I am now pure data. Oh, they can find me on LinkedIn: Chris Newmarker, just like Newmarker. You can find me on Twitter as well at @Newmarker. Always happy to talk about new things. Absolutely. And I am on Twitter at @MedTechTom, on LinkedIn: Tom something. Chris Newmarker, we want people to watch. You gotta like, follow, subscribe. There you go. Like, follow, and subscribe to this podcast channel. The Device Talks Podcast Channel features Device Talks Weekly, Stryker Talks which will come out on Monday, got a new second episode coming out on Monday, and Intuitive Talks which will come out later this month. So subscribe to that one channel, you get all this medtech content sent straight to you. And then while you're at it, follow Medtronic Talks, their own podcast channel, and you'll get the latest on Medtronic. So lots going on over there as well. We're back to our twice a month schedule with Medtronic Talks. So it's awesome. This podcast four times a month, Stryker Talks once a month, Intuitive Talks once a month, Medtronic Talks twice a month. That's a lot of podcasting. A whole heap. So please, you feel like a podcast empire builder, Tom? You feel like—I definitely want to be a mogul. I'd like to podcast mogul. Yeah, I want to sit in my office and smoke a pipe and squish the little man. That'd be fun. I think right. You know, you're going to run for the Senate then? Or I have Newsies in my head as I talk about that. I want to drive these evil—I was getting this evil senator thing, like bourbon in the corner. Just think Newsies. That's me. I'm gonna be in the wood-paneled podcast studio. Wood panel needs to come back. Would you do oak? Would it be oak paneling, or go for a nice walnut? What do you think? I don't know. We'll have to get some swatches and see what looks good. Yeah, there you go. I'll pay someone to get swatches because I'll be podcast rich and famous by that point. You're a mogul, Tom. Going to Home Depot? You send somebody else to Home Depot. Come on. Absolutely, absolutely. All right, we are way off track, but it's Friday and we're happy. All right, folks, thanks for tuning into this episode of the Device Talks Weekly Podcast. Please do share this episode of the podcast on your social media channels. Please tag Chris and/or myself. Don't forget to go to devicetalks.com to listen to all these great podcasts. If you don't subscribe, and while you're there, register for Device Talks Boston and Device Talks Minnesota. Use the code DTW25 to save 25%. And check out our roster of Device Talks Tuesdays while you're on there. There's so much medtech content, it's crazy. So go to devicetalks.com. All right, Chris, that's it. Take care, everybody. Enjoy the spring.