David Price4:50
Thank you, Robert, and good morning everyone. Let me begin by sharing how honored I am to step into the role of CEO of Price Smart effective September 1st. Building on the legacy of my father and grandfather, Saul Price, I'm committed to leading with the same values that have guided this company from the beginning: integrity, excellence, and community. Values that are centered on our employees, members, providers, and the communities where we operate. Over the past decade, I've had the opportunity to work across many areas of the business, from launching and scaling our digital commerce business to advancing our sustainability efforts and more recently to partnering closely with Robert, John Silverbrand, and the executive team on our broader operations. These experiences have deepened my understanding of what makes Price Smart different: our purpose, our people, and our model, and sharpened my view of where we can go from here. As I step into this role, my priorities are grounded in our core values: prioritizing the welfare of our employees, delivering exceptional value to our members, raising the bar on execution and innovation, and driving sustainable long-term results for our shareholders. As we shared in May, Alberto Hernandez joined Price Smart as CFO on June 1st. He brings strong experience in strategic finance and operations, most recently at the Estee Lauder Companies. Michael McClary will be retiring after more than 20 years at Price Smart, including the last five as CFO. I want to thank Michael for his outstanding service and welcome Alberto to the team. Now, moving on to the main factors and strategic priorities we are focused on to continue increasing sales and member value. Starting with real estate. In April 2025, we opened a new warehouse club in Cartago, near the capital of San Jose in Costa Rica. Additionally, we plan to open our seventh warehouse club in Guatemala, located in Quetzaltenango, approximately 122 miles west from the nearest club in the capital of Guatemala City. This club is in the final phases of construction and is expected to open in August. In the third quarter of fiscal year 2025, we purchased land and plan to open our sixth warehouse club in the Dominican Republic, located in La Romana, approximately 73 miles east from the nearest club in the capital of Santo Domingo. The club will be built on a 5-acre property and is anticipated to open in the spring of 2026. Once these two new clubs are open, Price Smart will operate 57 warehouse clubs. We continue to pursue opportunities to expand in our existing markets and to assess opportunities in new markets. In particular, we are currently evaluating Chile as a potential new market for Price Smart. We have hired local consultants to help us in this process and are actively looking for potential sites in Chile. Having recently visited Chile myself together with other members of our leadership team, I am excited about the potential opportunities this market offers us. However, opening Price Smart in Chile remains subject to our completing our market analysis, finding appropriate sites, and securing permits. We continue to strengthen our distribution and logistics infrastructure to better serve our members. Today, we operate major distribution centers in Miami, Costa Rica, and Panama. In fiscal year 2026, we plan to upgrade our Panama DC to support cold products and to open new DCs in Guatemala, Trinidad, and the Dominican Republic. These local facilities are expected to improve product availability, reduce lead times, and lower landed costs. Along with these new DCs, we are currently testing distribution consolidation in China to streamline shipments directly to our markets. We are exploring ways to enhance logistics in our multi-country market by utilizing a combination of Price Smart-managed and third-party operations. In certain countries, we have also introduced the use of our own fleet of trucks to transport merchandise directly to clubs. And a last word on distribution and logistics: as international trade becomes more complex, our free trade zone operations in the US and Costa Rica give us a strategic advantage by allowing us to consolidate and export goods without duties or tariffs. We're actively pursuing strategies such as supply chain diversification, expanded offshore consolidation, and increased free trade zone utilization, all to improve efficiency and help offset rising costs for our members. Turning now to other ways we're enhancing our membership beyond low prices. Our private label member selection remains a key part of our value proposition. These high-quality, competitively priced products offer meaningful savings without compromising on quality. For the first nine months of FY 2025, private label sales represented 27.7% of total merchandise sales, up 30 basis points from the same period last year. In Central America, we've renewed and enhanced our co-branded consumer credit card with BAC, effective July 2025. The new agreement offers increased cashback rewards on purchases at Price Smart, pricesmart.com, BAC travel program, and other retailers and services, adding even more value for our members. We continue to invest in omnichannel capabilities to meet our members where they are. In Q3, digital channel sales reached $79 million, a 19.8% increase year-over-year, representing 6.1% of total net merchandise sales, our highest digital contribution to date. Orders placed directly through our website or app grew 16.7%, with average transaction value up 3.2%. As of May 31st, 62% of our members had created an online profile, and nearly one-third of those have made a purchase online. We've seen continued opportunity in this space and we'll keep investing to enhance the digital experience we offer our members. We're also modernizing our processes and technology. Taking one example, our migration to the Relex platform is well underway and expected to be substantially operational by year end. This upgrade enhances employee productivity and is designed to improve inventory management, reduce spoilage, and increase in-stock availability, driving both sales and efficiency. Lastly, we recently released our fiscal year 2024 sustainability report, highlighting our commitment to environmental and social responsibility. The full report is available at investors.pricesmart.com under the ESG tab, and more information can be found at pricesmart.org. With that, I'll turn it over to Michael McClary for the financial review.