Frederic Tomczyk1:30
Yeah. So I've had a very clear career all through financial services. I was in banking, then insurance, back to banking, over to wealth management. And then I ran some corporate areas of a big bank, and then wound up at Ameritrade. So I've seen it from a variety of different angles, and I've seen people be afraid of options. I've seen people for a variety of reasons, but differently than you would have seen 30 years ago.
From my point of view, it's not about telling people what they can and cannot do in their investing. It should be trying to help them be better at what they do. And that's a big difference. And companies take different approaches to that. With respect to options, when I ran Ameritrade, I took over. I was in management as the chief operating officer and was essentially running the company for about a year before I took over, because we had some integration issues between the old GE Waterhouse and Ameritrade. But I took over on the eve of the Great Recession. So if you could imagine your first day on the job, you're landing the job and all of a sudden the world's blowing up.
It was just an equity trading shop and had consolidated the industry. But we saw this little company called thinkorswim that was actually growing quite nicely. And one of the things you learn in this business is that an equity trader in a down market will freeze and say, I don't know what to do, I'm just going to play it safe. Whereas a person who can trade options can trade through any environment. And in fact, that's what we do at Cboe is try to provide a suite of products, option based products that you can trade in any environment and take advantage of different markets. So when options came out, you always have this fear when you first get into it, but that's why you have to pivot into this thing called education, which we've been doing for 35 years.
The biggest change in financial services and mostly in this space is how much technology has changed everything. I can remember when you had to call a broker to place a trade, you might get a response 2 or 3 days later. And you probably paid $250 or $300 to place that trade. Whereas today you can basically go online, you can look at that stock, you can press a button and under a second it executes, and the price you got was zero commission. So it's amazing how much it's changed over time. And options basically give you a way, if you have a long portfolio, to enhance your income on it or to protect it when you're worried about it.
When I retired, five or ten years later, it was 45% of our trade volume when people started to learn how to use them and how to use them properly. So it's evolved quite a bit to today. It's one of those areas, the whole option industry, both institutional and retail, but in particular retail, is growing, and the adoption of options is growing not just in the U.S. but around the world.