John Gaidoo27:52
Yeah, so there are a couple things, and I can speak more broadly than Cummins as well. I had a couple other jobs before when I was in the military and while I was finishing up my undergrad degree. However, so let's just stick with Cummins for a minute. First of all, Cummins not only allows but encourages me to be authentic. Cummins knows that's how I add value. We talked about the 10 people in the room that think like you, you're not getting anything different. However, when you allow people to be authentic, that's when the difference comes out, that's when the new insight comes out. So that's number one. Secondly, Cummins has a culture that encourages feedback. So you're giving people feedback and Cummins says, hey, feedback is a gift. And I used to, when I first was exposed to some of that work, I was like, sure, it doesn't feel like a gift to me because oftentimes it's not the stuff you want to hear, it's the stuff you need to hear. But in that feedback process, I realized that I was empowered through that feedback process. And here's why. When I first went to Cummins, I had never been a lawyer before, obviously. I think I had practiced for four or five years only when I went to Cummins, so it was my first in-house job. I didn't know how lawyers were supposed to act, and so I acted the way I thought lawyers were supposed to act. It wasn't me being fake, it was me trying to do a good job and represent my company as an in-house lawyer. I got feedback, thankfully. People said, hey John, you're too rigid, you don't smile enough in the meetings. And Cummins is a relationship-based company, so they want to know who you are, they want to work with you, not quote-unquote the lawyer. I didn't understand that at first. And so I had to think about that feedback, and my initial reaction was, it's because I'm a black man. Because there is a reality that if you're serious as a black man, if you don't smile, you're seen as threatening. I think some of that had to do with the feedback. Yet and still, it was great feedback because some of it didn't have to do with that. Some of it had to do with the fact that they were not working with John Gaidoo, they were working with John Gaidoo acting like a lawyer. And so in this feedback, probably half biased, half true, and half bias, that was valuable. But Cummins allowed me to be in a culture where I was able then to give feedback and say, hey, you know, when you say that I'm too stern or I don't smile enough, etc., I'm doing my job. So sometimes when I'm doing my job, I'm serious and I don't always have a smiling face on. That is just me because I'm serious about what I do. And when I get down to business, I get down to business. I'm goofy, you know me, right? So I can play around, I can be goofy with the best of them, but when I'm serious, I'm serious. So I was able to give others feedback as well and say, not retaliatory feedback, but just absorb it, make some adjustments, and then go back and say, you know what, there is this thing to watch out for because some days I'm not going to be in a good mood because I'm a real person and maybe things didn't go well at home, etc. In those days, it doesn't mean that I'm not being authentic. So just look for that as well. So I think Cummins set up a situation where there could be a two-way dialogue, and it's because of this culture where feedback is accepted and it's listened to and it's taken seriously. And it really allows for some really great conversations where at the end of the day, I was better off. And some of the people, if they didn't have the right intentions implicitly or if they were intentionally doing something wrong, I got to also talk to them and they got to hear me and where I was coming from.