William Walker52:19
Yeah. I mean you obviously trade in it. Great. Well, stepping into just career advice and then we'll turn it over to questions. Obviously again a lot of students here are looking in the industry or thinking about where they want to go. For those who are interested in real estate finance or private equity if you will working for an institutional shop what advice would you give them just based on your vantage point? I mean you mentioned the past for example but they are getting bigger in that regard. I think first of all, don't be concerned about where your first job is. It can be at Blackstone or it can be at Bob Jones, Inc. What's really important is to get that job and start to learn. The second thing is if you get to that job and the job doesn't seem to be a great fit, you got a terrible boss, you're not learning a lot, whatever, realize that you're still learning and that there is no bad job. Doesn't mean you want to stay with that firm forever. But if all of a sudden you get there and you say, man, I made a wrong decision. I'm at the wrong company with the wrong boss. You're learning what makes a bad boss. You're learning what makes a bad company. You're learning what not to do in business when you become a manager or potentially an owner of your own business. So, just keep learning. Keep focused. Don't say, man, there's nothing left here for me. I got to get out. Fine. Don't get out, but keep learning while you're there. I worked for a company for five years that had a very talented CEO as it relates to a visionary, but one of the worst managers I ever could possibly work for or wish anyone would have to suffer working for. But I learned so much watching him of like, I'll never do that in business. I'll never do that. He used to show up perennially late to meetings. He'd have all his senior management team around the table and he'd walk in 15-20 minutes late saying sorry but he sent a message to everyone in the room my time is more valuable than yours every single time. So one of the things we do at Walker we always start meetings on time. If I'm like a minute late to a Zoom call I'm like I'm really sorry I got caught on something else. It's that mutual respect for people's time that's so important and it just sets the culture at the firm. So if you're in a job that's not great, keep learning. I think the other thing to it is where are you going to find a mentor, someone who really takes a vested interest in you and your career? You can go to some of these big big firms. The thing about the big firms is big firms have established training programs and so you can get into one of those and you're going to learn a ton. You go to a Bank of America for an analyst training program and you're going to have business school professors come in and teach you, you know, finance and you're going to have all these tools that you learn because they've got a system to do it. That's a great first learning experience. You might learn more at a small private firm if they have someone who's going to put you under their arm and teach you things. But if you go to a smaller firm that doesn't have the capability to train you, you're not going to get up that learning curve as quick as someone who's gone into one of the big training programs. That's in no way saying don't go to the smaller firm because people who joined Walker & Dunlop when we were a firm were 48 people. We tried really hard to give people the capabilities to grow inside of Walker & Dunlop and we had people who joined the firm when we were a teen company who have been with us for the last 25 years and have crushed it. Absolutely crushed it. So, I'm not saying don't go small, but if you do go small, make sure that there's someone there who's going to mentor you and take you under their wing. And then the final thing that I would say is that, you know, so much of our world today is we use computers for so much and at the end of the day, it still takes that EQ. It still takes that, I mean, commercial real estate is a people business. It is. It still is. Does it really move forward quickly to become more technologically driven? It can. It might, but up until now, it's really a people driven business. And so, focus on those softer skills. You're going to have to know. I mean, Argus probably goes the way of the buggy whip. It probably does because AI is going to eradicate the need for Argus. And so you need to know how to use Argus or whatever AI brings to you as it relates to the analytics behind evaluating an asset and understanding all the component parts to it. But watch the people who are successful inside the firm and try and figure out what he or she is doing that makes them successful. I just talked to our tech team two days ago and as you can imagine, we got all sorts of AI going on inside of Walker & Dunlop. We've got a controlled environment lens with it. But on the production side for bankers and brokers, we got all these work streams, all these points. And I said to my tech team, create something that levels up every banker and broker at Walker & Dunlop to the very best banker and broker at Walker & Dunlop. And they kind of looked at me like, what do you mean? Because we got all these point solutions. I said, go find a great banker and broker and find out what makes him or her so unique. What do they do? Like what do they do when they go engage with a client? And I've got bankers and brokers who dot every i and cross every t and they're known for that engagement. I've got other ones who have the gift of gab. Take someone out to play golf. They follow up. They send them a birthday card. They know where their kids go to school. All that kind of stuff. They got the kind of the personal relationship. And then I got other ones who are just technically the best banker you will ever get. They can sit there and figure out a deal that nobody else can figure out, but they're all equally successful. They just have a different way of showing their expertise. So identify which kind of cohort you would sit in. Are you that person who's just meticulous and will sit there and if you get a deal, everything's going to be perfectly done on time, eyes dotted, tees crossed. Then how do you do that? How do you create tools to make it so you're really that type of a person? If you're the gift of gab, boy oh boy, you might want to get a membership to a country club and you might want to have a great rolodex and work that and work it all. To be honest with you, we have plenty of successful bankers who do that, but that's a tough one. That's a tough one. There's just not that much value there. And as the value gets stripped out of the market, I'm not trying to say those types of bankers and brokers aren't great. But that's a tough one. And then the final one is just the I can create something that nobody else can figure out. The issue on that one is you got to know the right questions to ask. You got to know the right questions to ask. And that is a knowledge base that allows you to sit down with your client like Alex and say, tell me how I can help you. Most clients don't want to tell you how they can help you. They don't. You walk in, you say, hey, I want to sell you a loan. I want to sell your property for you. I want to lease your space for you. I want to do this. I want to do that. And I'm talking just from a services standpoint. But few people will just sort of say, my problem is X. You got to know how to be analytical to ask the question to get them to show you where their pain points are. And then when they show you the pain points, boy oh boy, you better be capable enough to come in and say, I can solve that problem for you. Those are really good service providers. And then if you go on the principal side of things, it's sort of like private equity on the company side of things. My business school roommate had done three years of investment banking. He'd worked at a private equity firm. He is sitting there and all he wants to do is go do private equity. And he applied to every single private equity firm in the entire world. And it was rejection letter after rejection letter after rejection letter. It's super difficult to break in on real estate private equity or company private equity. A, you got to know you want to do it, and B, you got to find some way to get the core skills. Most private equity firms in commercial real estate will require that you've gone and worked at one of the big banks before coming to work for them. So, you do need to go do the analyst training program at Bank of America to then turn around and try and get into one of those firms because they want you to have that 2 to 3 years experience. And then the question is, do you do business school or do you not do business school? And commercial real estate, quite honestly, doesn't have a whole lot of MBAs out there. Just doesn't. It's not an industry that is sort of put you go consulting, you got to have an MBA. You go in some tech areas, you got to have an MBA. You go in various industries, they've got a kind of a heavy weight on investment banking. MBA is upside down and backwards. In commercial real estate, there not that many people have an MBA. Does it help? Sure. But you better be going to one of the top schools to make that investment of 200,000 bucks in two years pay for itself. Yeah. And being out of the gate for two years. Correct. And being in the gate. Yeah. Excellent. Look, I think music or years. Go ahead. I was just going to say that's why we have a one year, you know. And the one thing on that that I would say is that the, I mean the one-year program is fantastic. The biggest value that I got out of going to HBS is the relationships I made. Period.