Norman Linebarger0:02
I grew up not too far from here. I grew up in the Bay Area. My parents were divorced when I was young and my mom raised my brother and I. She was only 26 when my parents divorced, only 20 when I was born, and so she found herself with a couple of unruly children, no job, and no degree when my parents were divorced. And she figured out a way to provide for us. She bootstrapped the whole operation basically. She went back to San Jose State, a university nearby, and got an occupational therapy degree. And then we lived with another family, we moved closer and closer to better schools. She tried to make sure at all moments that we cared about school and that we knew that we'd do okay, that we'd be provided for. And I really stand here before you thanks to her hard work and really the way that she kept us going in those tough times. That's left me with a strong work ethic, and that's maybe why I had all those jobs and things like that. But it's also left me with a sense that if we have the opportunity, if we're provided with leadership responsibility or something, we should work to make the world a more fair and just place. And what that means to me is we ought to be figuring out ways to make it so that all of us can reach our potential, no matter where we started, no matter what life events hand us. We ought to figure out a way to make it more just. It's not going to be perfect, I know that, and we all have a small angle on what we can do, but we ought to do what we can do. So that's kind of where I begin. And that's really the reason I joined Cummins, because I felt like the values of the place were a place where I could do really important work but do it in a way I'm proud of. So I'm really proud to be here. I'm only the sixth CEO of Cummins in our nearly 100-year history, so it's a pretty big honor and obligation for me to be here. And so let me tell a little bit about that story. John said this already, but you know, we started nearly 100 years ago and we still have our headquarters on the site of our original factory that was in the barn in Columbus, Indiana. We're now though a big company, $20 billion in sales, 55,000 employees globally, operating in nearly 190 countries around the world. We have these four complementary businesses. I call them complementary because we mostly work together on technology solutions to provide power for a really wide range of industrial and commercial equipment. Just to give you a sense, we power the buses that are run by Beijing public transit, we do the backup power for the Taj Mahal in India, we provide engines for trucks all over the world, and we even supply the engines for the mine trucks that operate at 14,000 feet at the Timok mine in Peru. So we are all over in all kinds of applications. And we really compete on technology because we just do power, we don't do equipment. We have to differentiate our products everywhere we operate, so technology is first and foremost how we do that. And we compete to some degree on global presence. We are also everywhere. Cummins brand is everywhere, our service network is everywhere, and if you need an engine in an application pretty much in any major market, we have one that we can make there that fits local regulations and is competitive. So we're competing on availability really too. We're an entrepreneurial company, you might be surprised as a diesel engine company been around so long, but this man hanging out of the bus is Clessie Cummins, our namesake, and this is not too long after 1919 when we were founded. And Clessie wanted to build the company, so when he started, by the way, he was a driver and a mechanic for a family called the Irwin family in Columbus, Indiana. And he's also a bit of a tinkerer, an inventor, and he tried to convince his boss, W.G. Irwin, to give him venture capital to license the diesel engine from a company called MAN, a German company where Rudolf Diesel worked. Said, 'Give me some money, I'll license this engine, we'll bring it to the US, we'll make tons of money.' And W.G. Irwin, who owned the only store in town and the only bank in town, thought, 'Hey, if we get a company here that hires people, maybe that's good for business and good for the community.' He lent Clessie the money and Cummins is born. Unfortunately, when Clessie started up with this great new engine, all the truck companies had gasoline engines and they didn't need a diesel engine, no matter how good the fuel economy is or how durable it was. 'I don't need one.' So Clessie barnstormed the US trying to convince all the people who bought trucks to demand their truck builders put diesel engines inside. This is a picture from one of his barnstorming tours from New York to LA, went more than 3,000 miles without breaking down, which at that time was a big deal, and also made it on $11.22 of fuel. This is how we got people to begin to put it in. It took him a while, so just like a startup company, we didn't make money for 20 years while he convinced all the truck companies to put this engine in. But you know, by the late 30s we were off and rolling and the company was in full motion. But it really wasn't till after World War II, after the interstate road network was started to build out, that Cummins really started to appear in its modern form. And this is our second CEO, J. Irwin Miller. J. Irwin Miller was the nephew of W.G. Irwin, and after he came back from the war he took over leadership of the company. And he was a very different CEO. This is a man who studied theology and classics at Oxford and really brought a humanitarian values and sense of business to Cummins. He thought very differently than the people at his time, as you can see. And this is a man who also walked, he was CEO of Cummins, he marched with Martin Luther King. He was the first lay president of the National Council of Churches, and while he was president, really got many of the religious institutions in the US to begin to back the Civil Rights Movement as opposed to fight it. All this while he's CEO of a big public company, which is remarkable. And that's really the tradition and legacy that myself, my leadership team, and leaders at Cummins are trying to uphold today. And we do that by thinking about the values of the company and making sure that in decisions we make, people we hire, people we promote, we're living our values every day. And the sustainability story that I want to tell you is really founded in trying to live our values in our products and technology. So 1990, the Clean Air Act, you know, one of the seminal pieces of legislation with regard to environment in the US, was modified to begin to put regulations in for commercial vehicles, for commercial trucks and buses. And when those regulations went in, Cummins was doing some of the best research and technology on diesel engines, so we helped the EPA put these regulations together. But when they were promulgated, turns out they're a lot tougher than we thought to meet, and the whole industry struggled. The truth was our engines that we released on those first regulations were not very reliable. The truck owners were really struggling to keep them running and were really frustrated, and they were worse on fuel economy, so they were losing money. Fuel is really the number one cost driver for most trucking companies, so they hated the engines in every sense of the word. And the result was, you know, engine companies were struggling, truck companies were struggling. And then in 1998 the EPA made it worse because they reinterpreted the rule and said, 'You know what, you guys aren't even living by the spirit of the rule that we intended, so we're going to pull up our next regulation from 2004 to 2002 and we're going to make it harder. We're going to make you improve criteria emissions by 50% by 2002.' The industry was absolutely apoplectic at this point. Many sued the EPA, others lobbied Congress to get them to change the rule. Lots of angst and anguish. At Cummins, we were sitting here in this very tough position where our values said that actually improving emissions from vehicles is good, it's a good thing for our community, it's a good thing for our people, we want to meet these standards. On the other hand, every one of our customers hated everything about the regulations, and frankly, if we took a position to support the EPA, they were going to be pretty angry with us as a supplier. We went and thought about it a lot and decided that we were going to commit all of our resources, R&D, leadership focus, lobbying, etc., on meeting the emissions target as planned and to do it with an engine that was more reliable and more fuel efficient. And that's what we set out to do. And by 2002 we were the first company to meet the standard, to get an engine registered to the new standard. And we laid out a technology roadmap that took us through the inevitable tougher regulations that were going to come up in 2007 and 2010. In fact, in 2007 we launched an engine for the Dodge Ram pickup truck which already met the 2010 standards, three years early. And the reason we did that is we had the technology to show and we wanted to make sure the EPA stuck to their tough standards for 2010. So we helped push the industry along again, not always to the joy of our customers, but we felt like it was the right thing to do. And we've done that now in many other applications. We've got Tier 4 regulations for off-highway, so in generators, in ships, in construction equipment, the same kind of emissions technologies moving into those engines. So while this, at the same time, while we're sprinting to meet this 2002 emissions regulation, the company was revitalizing our vision, mission, and value statement. For some of you that may not sound like that fun of an exercise, kind of an exercise in corporate brochures, but as I mentioned, the values, to us, they're kind of where we started and end, so it was a big deal for us. We were involving people all over the company and we were thinking about how to make sure that we captured all the spirit and the importance of that legacy I talked about from J. Irwin Miller, but make sure it spoke to people in a modern global company. We're growing, we're big, we're global, the words have to speak to them. So we're putting it together, and in the back of our mind is this thing we just went through with the EPA on the 2002 emissions hurdle. So we put in place a new mission statement to speak directly to our commitment to the environment, and this is what we put in. We said that we want to demand that everything we do leads to a cleaner, healthier, and safer environment. So we included in there health and safety as well as environmental sustainability from an emissions point of view. And we used the word 'demand'—that was the one, as you'd guess, that was the most debated about inside the leadership team, is 'demand' the right word? The reason we chose it is because we wanted to make sure that as people are making priority decisions up and down the company, they recognize where this sits for us. It's not an optional choice, it doesn't depend on how much money we're going to make or lose, it's what we're going to do, it's what we're going to compete on as a strategic matter. So that's where we left it. And in order to fulfill that mission, you need to have processes, right? We are a company that runs by processes and runs by technology and development, so you can't just have the words, we need to have a robust capability to fulfill it. After all, this mission statement says we recognize we have a big environmental footprint. Our products today have a big environmental footprint, our operations, our supply chain, but we think we make people's lives better by driving the economy, by providing great jobs. We think we matter to the economy, so we want to continue to figure out ways to make people's lives better but do it with a lower footprint. That's a big commitment. So we need to make sure we've got a robust set of actions. So we put together these action principles. We formed a cross-functional group, a group that's committed to implementing these at every level, and which I directly get involved with. I help the group set goals, I help the group get resources, I make sure that we're actually making progress on these things. And as we publish our results, they're showing our progress. And you can see the action principles here. I won't go through them all, but they're a pretty comprehensive set. And let me just show you a few examples of things that have happened since we put those principles in. This chart is a chart of what's happened to the air emissions regulations in the US for trucks and buses over the last 25 years. This is the results of all that Clean Air Act modification. The chart on the left, by the way, is nitrides of oxygen, so NOx and hydrocarbons, really important criteria pollutant, leads to acid rain and other really bad things. And then the one on the other side is particulate, that's the black smoke you see out of old trucks. Really important things to get less of. Over the last 25 years, 50-fold reduction in these two criteria pollutants, 50-fold. And the last emissions hurdle, the 2010 level, made it so that the hardest job we have now is measuring the amount of criteria pollutant that come out of the back of a tailpipe. Very, very difficult to measure. If you walk up to a running truck today and you put a white napkin over the back of the tailpipe, you'll pull it back, it'll still be white. I can tell you it wasn't that way when I was riding my bike to Stanford back in the early 90s. It was not that way, they were blowing black smoke right in my face. Huge difference in what we were having before. And what's more is, you know, regulations on CO2 now have also driven the same kind of technology work. And our work on technology for engines is not limited, or technology for emissions is not just limited to engines or to the US border. Here's a couple of other examples. The one on your far left there is an SCR system, selective catalytic reduction system. It's an exhaust after-treatment system that's on almost every modern truck today. This technology, which we started to develop in the early 2000s, so we had no business, we just created this Emission Solutions business to build these systems, and then we put on for the first time in 2007. These guys solved that really tough problem of getting emissions levels down without harming fuel economy, the one that plagued the industry back in the 90s. A terrific invention. As I mentioned, we started from scratch, we now sell more than a billion dollars of these systems, both on engines but also to competitive engines to drive down emissions in trucks. The second product in the middle is our new heavy-duty engine called the ISG that we launched in China last year. So brand new technology engine launched in China, it meets China's NS4 standard, National Standard 4, which is about the equivalent of 2002 emissions from the US. In this case though, we were able to launch this engine, same power rating, same emissions rating as 2002, for 35% less. How do we do it? Well, we've been working on it now for a long time, more than 10 years, and so we're down the learning curve. We did new designs to make them easier to make, to use simpler materials. And so what we can do now is bring great technology for emissions to developing countries at much lower costs. Why does that matter? Because it encourages those governments to put in tighter emission standards with less impact to the economy. The one on the far right is a turbocharger, but it's not just any turbocharger, it's a remanufactured one. In our parts and service locations all over, we have more than 5,000 dealers around the world. All these dealers offer remanufactured parts and engines just as they do new ones. The difference is not only does a remanufactured part offer good cost and good quality, it takes 85% less energy to build than a new part. So last year alone we recycled, reused 50 million pounds of parts and engines returned from our customers in our remanufacturing division. So full-circle manufacturing in our service and distribution operations around the world. We're trying to impact global emission standards everywhere. You can see from this chart, we just did this from last year, all the emissions hurdles, emissions regulations are to be launched around the world. The colors, by the way, the darker the green means the more stringent it is. But none of these standards are the same. All these jurisdictions are putting in different standards, different stringencies, different details. And one of the action principles that may have surprised you was the one at the bottom that says that we talk to governments about putting in responsible regulations. And I know some of the cynics in the room probably thought 'responsible regulations' meant easier ones, but in fact for Cummins it means the exact opposite. For us, we're pushing governments to make more stringent regulations. Why? Well, back to the original comments from J. Irwin Miller, we think that actually air emissions regulations in the US, tough ones, drove good results. Air is cleaner, don't get smoke in my face when I ride my bike, all kinds of other positive effects, and the industry is still running, it's still doing fine, we're still moving things in trucks. Seems like it's better. That's one. Second reason is we have good technology. We think we can win. We think we can compete on technology when emissions hurdles are really hard and offer a cheaper, better, more reliable solution than other people. So we want to compete in that world, so we push them for harder ones. But we also mean enforceable, because one of the tough things in an industrial business about if you want to push environmental sustainability further is that the costs of technology are private and the benefits are public. Clean air is public, costs of technology are private. So one thing that tough, enforceable regulations do is they make everybody comply, which pushes up prices most of the time, which means some of those benefits at least go to private to match with the costs. That's why we're driving for those things. Enforceability is critical. If enforceability is inconsistent, basically the only loser is the one who complies. So it's a really critical element to our strategy: drive the technology, drive the emissions regulations to be stringent and enforceable. We also though have used those action principles to drive environmental sustainability work across the company. It's a really easy push, by the way. Nearly everyone in our company likes working on this. If they're under 35, they volunteer in one second. If they're over 35, it takes them a few seconds to think about it, but they all want to work on it. It's just the truth. And here we've got our supply chain efforts and materials, lower-cost and lower-weight materials, ones that have less impact in the supply chain. Lower weight is great for us because it means the engine's lower weight, gets better fuel efficiency, which is less CO2. Transportation network, same thing, trying to make it more efficient, trying to make sure we're improving packaging so we can use less fuel moving things around the world. As a global company, we move a lot of stuff around, doing that more efficiently saves fuel, better CO2, not to mention cheaper. And the one on the far right, which is a really interesting one, we have millions of engines in use today, they already own them, they're in vehicles or in equipment already. Can we do anything to reduce the CO2 of those? It turns out we can. So we can go out to those customers and do Six Sigma or other kind of improvement projects, offer software calibrations to better match their engine with what they do, also potentially improve operator and driver practices, maintenance practices, etc. We have set a target that by 2020 we think we can reduce our CO2 impact from products in use by 35 million metric tons per year just by going out to customers and trying to improve the fuel efficiency of engines they already have. And we're already 20% of the way of that in just a few years. So we are moving fast on this, and our customers like us better, so it's win-win. We're also doing a bunch on facilities, and I want to show you a few things. This is a snapshot from our sustainability report. In our facilities, we're tracking energy and converting that, of course, to greenhouse gas emissions. We're tracking waste and we're tracking water. Starting from the bottom with energy, we've been doing that for a while now. We're just about to complete our second five-year plan to reduce our energy use across the company. I think we're going to make it, we're looking pretty good so far, and that'll be the second time, and then we'll set a new goal in 2016. The thing I would just tell you about that is that we have a really broad network now of manufacturing engineers, facilities people working on projects to reduce energy because we started this, and they're all doing that while they're doing all their other work. Very little incremental effort in terms of people or money and lots of really good results. On the recycling rate, that's a relatively new one for us, but we started at 88%, we're now at 90, we're on our way to 95. And maybe the tougher one there is to get to 30 sites by 2020 which are zero disposal. That's a tough standard because it means we can't put anything out of the plant that's not useful, so nothing to an incinerator unless we can get electricity from it. So it's a tough standard, and I'm pretty much certain we're going to have to come up with some new manufacturing processes and other things to be able to make that work. But that's where the innovation starts, tough standards is where innovation goes, and we've met them before and we'll make it again. Water is the last one. It's a huge issue, of course, for the planet, and we think we got to do our part. We set our standard for water, lots of good projects came in. In fact, we set our standard at 33% and we're already at 36. Needless to say, that wasn't a perfect goal-setting process, so we're going to set a new one, make it a little bit tougher. But I feel great, I mean, people started working right away as soon as we set the standard, projects started pouring in, and we have a lot of really good work going. The one on the left is tougher again. What we're saying is we operate in some water-stressed areas in the world and we want to make sure from all those facilities, 15 of them we've listed there, we get to zero net water use. That means we either use no water or if we use any, we have to create water resources in the community that offset the water use we have. And I want to go to a story about that. I visited the Nandhal Village in India the first time in 2005. Nandhal is a very small village, it's about two and a half hours drive from Pune. It was four hours the first time I went, it's two and a half hours now, roads have improved. And it's right near Phaltan, which is again another small town that we're building a big campus, lots of manufacturing plants. But when I first visited Nandhal Village, the poverty was striking. Brown fields, no good crop yields, dry and unforgiving land, mud huts, cook stoves inside that burn dung or charcoal, smoke filling these huts with the women and children inside the huts. Really depressing. I mean, a really, really tough place. We start putting plants down and we've hired employees into Phaltan, and as we've hired people there, they've gone into the community to volunteer time. They built a school, they improved curriculum, helped hire teachers, they built restrooms—the only public restrooms in the village are at the school—and they worked on cook stoves. Our Emission Solutions group, the people that make that exhaust after-treatment device, came up with a cook stove that doesn't have as many carbon emissions, so when they cook in the huts they don't fill it with smoke. But the thing they did most that was just most impressive is they helped harness the water resources that were there and make sure they had less leakage, less waste in the water, so that they could use them to do crop irrigation and use it for the village for drinking water. I took my board there last year in 2014, we had our board trip to India, and we went back to the village. And it was one of the best moments in my career. When I went through that village, the crops were bright green, filled the fields, bright green. I'm not kidding you, it was amazing. It wasn't the same place. Mud huts replaced with reinforced concrete buildings. We went to the school, full of kids in uniforms at school, 2:30 in the afternoon, all-day school, learning just like you'd want them to. And what made the difference? Water. The village has water, so they're able to create their own wealth from crops. It was remarkable. And that's where this spirit of corporate responsibility that started all the way back at J. Irwin Miller's time and environmental sustainability came together at Cummins. Now we have people volunteering, making a difference in their communities, and focused on environmental sustainability. We have three areas of kind of focus for our corporate responsibility efforts: poverty is one, we call it social justice, the other is education, and the third is environment. And as I mentioned, the energy around the environment in our workforce is huge, and the energy for volunteerism is huge, so it's really driven an incredibly great connection. I just put these one set of numbers up here just so you could see. We have this program called 'Every Employee, Every Community' where we say to people, if you want to volunteer in your community, we'll give you four hours of work time to do it. Four hours, big deal. Three out of every four employees in our company took us up on that. 55,000 employees all over the world, three out of every four. I mean, I was just staggered by that. I mean, even the angry ones, seems like they took it up. So it just really speaks to the spirit of the company. You can see why I love to work here so much. It's a great place. And I want to go to questions, but let me just close by saying this: I think our company makes the world better. I think we offer things that move our economy, we offer good quality jobs, we help our communities. But we have a big footprint, and we're committed to making sure that we still have that great impact on the economy but we reduce our footprint. We think we can do it through technology innovation, but we also need to work on this problem about private costs and public benefits. So we think by pushing governments to enforce and make tough regulations, we help solve that contradiction and the world wins. So that's what our strategy is, that's what we're dedicated to doing. And with that, let me open up and take questions. Thank you very much.