Gerard Anderson31:22
So, I remember very clearly the evolution here. It was a little over a year ago, March 12th, I was on my last in-person business meeting. It was a board meeting. We had a handful of cases in Michigan, but the noise was beginning to rumble. I remember saying to the board, 'This feels like this will reshape everything in the year ahead.' It only took a couple of days and we had every employee at DTE who could be home was home. Days after that, the Michigan economy was shut down, essential businesses only. And I can remember, I was and still am chairman of Business Leaders for Michigan, thinking at the time, all of the former work, Business Leaders for Michigan is toast. Why don't we focus on that. The focus was to figure out how to be in business. We began to pull together CEOs, companies all over Michigan together, multi-nights a week calls to understand what do we do to keep our employees safe. We particularly focused on companies that had operations overseas in China, Italy, Spain. They had seen it a month or two ahead of us. I remember so clearly a conversation I had with an industry executive in Italy who said earlier, 'Do not underestimate this. Get anybody in a mask that is doing work around other people and do it fast.' As we started to get this input, we decided what we needed to do is put together workplace safety rules for COVID-19. And we began to design by industry sectors, one took offices, another manufacturing, another retail and so forth. And we developed safety protocols which were enshrined in regulation. But at the same time that was playing out, the hospitals in Detroit filled up to the top. I remember being on call with hospital executives that were running out of PPE and managing it by the hour. And in the middle of that, I remember thinking, how on earth are we going to find our way out of this intense dual, economic and health crisis. Because there was no playbook. It was at that point, I went to the governor and said it seems you would be well served to get the best advice you possibly can from business leaders, health care leaders, public health leaders, university leaders, anybody that can bring intelligence to this. We ought to pull together. It was a year ago, tomorrow, April 1st that she said yes, let's go. And we dove in with a team and began to think about what you asked in your question. And what became quickly, the risk varied by geography and industry. On geography, it was all about connection of people. We began to use cell phone data to show how people commuted or traveled and we used that to determine the regional dimensions of the pandemic. And we tore up our industry by workplace type and figured out how many people in each geography worked in workplaces, retail, outdoor work, manufacturing. The disease risk varies by workplace. The voice put us in touch with a range of experts who knew workplace risk and other risks and we could bring those two together. And we ended up ranking workplace type and geography by risk level. The risk was intense in Detroit, but not so intense in the Upper Peninsula and so forth. Outdoor work was incredibly different from working in a restaurant. In the end, we developed a system to stand the economy back up workplace by workplace. We started with outdoor work, small number of employees, but safe. And we went to construction and outdoor construction and worked our way through manufacturing and restaurants did curbside and eventually retail reopened. And we were developing protocols, safety protocols, everybody in a mask. What sort of screening might be done at the entrances and so forth. And I would just say that the first two months of that were probably more intense work than I ever had in my career. My wife accused me of being rooted to my chair, I was in it 14 hours a day, seven days a week. Once we got to May or June, things slowed down. We have remained active until just a few weeks ago when I went to the governor and said vaccinations are in full swing, maybe we should stand down. And she said, 'Why don't you stand by rather than stand down' because this virus might take another swing at us. That's the mode we are in now.