Robert Kotick1:28:50
Yeah, it's funny, you know, like I don't know her really well, like I've met her a bunch, but I don't know her, you know. But like my Steve stories are like, those are legendary. Amazing, especially Pixar, you know, for me. Like Apple I, he was like, you know, my Steve story about Pixar. We're at a, he was close with a best friend of ours, we were at their wedding up in Napa, and we're at the table with Steve. He goes, I don't know, I took over this movie company, I wasn't doing very good, animation company called Pixar. He says, you have no idea how much easier the entertainment business is than the tech business. He says, this is going to be so easy. And you know, he proceeded to make about 10 number ones in a row, all 90 Rotten Tomatoes rating. But at that point, he was just, this tech business you guys are in is hard, this business is so easy. Going, whoa, you go over to Pixar, think it's not an easy business to run where everybody builds their own house for a cubicle and you know, you have 200 people, 200 expensive people building one thing every two years. But he came in and said, this is so much easier. Yeah, we were making, I think it was Toy Story 2. And I hired a lot of people out of Procter and Gamble. And Procter, like, they had great business discipline. And if you could find the people who are entrepreneurial that didn't really fit into Procter but didn't stay too long, they were the ones who had the good business process skills. Not too much Steve. Steve Case, a great example. Scott Cook, Intuit. You didn't hire Scott Cook? Well, he was like one of my early inspirations. He started Intuit when I started my first company. And in fact, the only real article there ever was about my first company was in Forbes, and there was an article on Intuit's founding at the same time. Wow. But like, we loved Procter people. So I hired this Procter guy, I think he's still on the board probably at Procter, I think he is. And so we hired this guy, Dutch guy, loved video games, and he was choosing between Koch and us, and he ended up coming as our president. And we were going up to a Pixar meeting to talk about Toy Story 2, and we're going to show him the latest build. And so he comes to my office and he said, you know, there's a lot of open business issues with Pixar. I'm like, there always are, you know, like we figure out how to resolve them, but there's always going to be open business issues with those guys because not a lot of business people at Pixar. And I said, make sure that the build looks good and works great. And I said, one thing you want to do is like go a few hours earlier, set up the device. Like we can't have any technical problems. Steve comes to the meetings, John Lasseter comes to the meetings, like no crash bugs, no glitch. And Steve slams the door in your face. Yeah. And so like, just you know, like that's real, the most important thing for the meeting. Next day he comes back to my office with like a printout. I don't even think it was PowerPoint in those days, I don't know what it was, but it was like a printout of like 50 pages of business stuff and like market research and I don't even know what it was. And I was like, what is this? And he said, this is what, you know, the materials we're going to use for the meeting. I'm like, no, Pixar meetings, we show the build and then we talk about it. That's like what you do. And he said, when you hired me, you said you're the president, you get to run the day-to-day operations of the business. It's how I like to run things and like I want, you know, I'm going to use a deck in a presentation so we stay organized through the meeting. I said, okay, okay, you could have five pages and the headings have to be in Helvetica 14 point and the body copy needs to be Garamond Condensed 12 point. A third of the page needs to be a picture of the game and you can have no more than five bullet points per slide and five slides. And the guy looks at me, he's like, wait, you're telling me how many pages I can have in a presentation? I said, and the fonts and the number of bullet points. And he's like, I'm not sure this is the right job for me. And I'm like, I'm telling you, Ron, you got to trust me on this. I've known the guy since 1983. He's coming to the meeting, I know how this works. All I want you to do is be successful. Please listen to me and I'm not going to tell you anything else. Just please listen to me on this. We get in the van at Oakland Airport and he gives out the deck and it has six pages. And the last one is focus group results. And I said, what is this? And he said, we got a focus group in yesterday, I did a focus group and here's what the feedback was. I wanted to summarize the feedback. I said, why? He said, well, we thought it was important for them to know because there's some changes we're going to need to make and you know, we want to show them that it's actually based on real data. I'm like, take it out. And he looks at me, he goes, look, I've done everything you asked, you know, like I got it down to the five points, I agreed to the five bullet points. He's like, look, you got to give me some latitude. I said, as long as you will fully own the consequences of doing this. Okay, I'm telling you for your own best interest, it's not a good idea, but you're going to own the consequences. He goes, what do you mean by that? I said, if we get terminated our license agreement, I'm terminating you for cause. So I just want you to know like that's what you're signing up for. And he's like, look, you know me, I'm an accountable person. If things don't work out, you can hold me accountable. I said, you got it. I said, hey, don't pass the things out until the end of the meeting. We walk in, we sit down, he passes the thing out. Steve takes the thing, gets to the last page, looks at me, goes, what the fuck is this? And I said, ask Ron. And he said, you know, we got some focus group results and some feedback and we want to be able to make the changes, but we didn't want you to think it was just capricious, like we want, you know, it's based on data. Steve goes, do you think Gone With the Wind came from a focus group? Do you think Chinatown or The Godfather came from a fucking focus group? He goes, you think great entertainment comes from market research? You're in the entertainment business. That's not how you make great entertainment. And he looks at me, goes, where's that guy from? I said, Procter and Gamble. He looks at me, he goes, get the fucking Procter and Gamble guy out of the room. To Ron's credit, he got up and he walked out. And he waited. And Steve was like in one of these things. But did he also resign? Nope, I didn't want him to. He was great. Now he was more valuable. He learned a lesson, did the right thing. But you know what, Steve gave me like a hard time for 10 minutes. I was like, and John goes, can we look at the game? So we had a really good build, so we like put the build out. And Steve was still pissed off about everything, but we got through it. And it's one of those lessons though, it's like it will stick with me for the rest of my life. Like he's right, you know. It's like I've never seen any market research things that we've ever done in video games that has been particularly useful. And we have all these people doing all the stuff. And now you can do a lot with data that's very different. But like from a purely creative perspective, that stuff was all a waste of time.