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Scott Kirby
Chief Executive Officer & Director, United Airlines Holdings Inc

United Airlines CEO Scott Kirby Discusses Industry Challenges

📅 Jun 07, 2026 Bloomberg Television 11 MIN 2935 VIEWS 36 SEGMENTS · 3 SPEAKERS
At The International Air Transport Association in Rio De Janeiro, United Airlines CEO Scott Kirby discussed with Co-host of Bloomberg Surveillance Lisa Abramowicz the current challenges facing the airline industry including rising fuel costs and their impact on ticket pricing. -------- More on Bloomberg Television and Markets Like this video? Subscribe and turn on notifications so you don't miss any videos from Bloomberg Markets & Finance: https://tinyurl.com/ysu5b8a9 Visit http://www.bloomberg.com for business news & analysis, up-to-the-minute market data, features, profiles and more....

What Scott Kirby said

Written from the verified transcript and checked against it. Every figure links to the moment it was said.

United Airlines CEO Scott Kirby discussed strong US demand despite geopolitical tensions and higher oil prices, noting that 80% of United's traffic is US point of sale. He said fares are up 20% but still lower in real terms than 2019, and the company is on track for 100% fuel recovery. Kirby highlighted engine supply constraints, with about 900 aircraft grounded globally due to engine shortages, and called Rolls-Royce a problem in his experience. He said United is investing heavily in customer experience, including Starlink on every aircraft, and expects the whole fleet to be equipped next year. On consolidation, Kirby said United is likely sitting out due to lack of a willing partner. He predicted oil prices will stay at $90-$110 a barrel for the indefinite future, and that United, Delta, and Southwest will be profitable while others lose money.

Key takeaways

  1. United is on track for 100% fuel recovery despite higher oil prices.
  2. Fares are up 20% but still lower in real terms than 2019.
  3. About 900 aircraft globally are grounded due to engine shortages.
  4. United expects to have Starlink on the entire fleet by next year.
  5. United is likely sitting out consolidation due to lack of a willing partner.

Numbers and commitments

FigureWhat it refers toTypeAt
80% of United's traffic is US point of sale metric 1:04
20% fare increase metric 1:57
5% capacity cut metric 1:47
900 aircraft grounded globally due to engine shortages metric 4:39
$90 to $110 a barrel expected oil price range for indefinite future guidance 8:46

Chapters

  1. 0:00Demand outlook and oil prices
  2. 1:57Fare increases and fuel recovery
  3. 2:41Premium vs. economy demand
  4. 3:41Aircraft delivery delays and supply chain
  5. 4:39Engine constraints and manufacturers
  6. 6:27Investment in customer experience
  7. 7:21Consolidation prospects
  8. 8:10Jobs report and World Cup impact
  9. 8:46Oil price forecast and industry profitability
  10. 10:27International expansion plans

Questions asked in this interview

12
  1. 0:17Is that kind of your tone as well?
  2. 0:59Where are you seeing demand kind of fizzle around the world or at least fade just a touch in response to higher prices?
  3. 1:47You anticipate more price increases and more capacity limitations?
  4. 2:37Is it all driven by the premium consumer who seems to be insatiable, or is it really across the board?
  5. 3:22Do you find that it's difficult to upgrade as quickly as you want because of just some of the delays and deliveries that we're seeing in certain of the aircraft manufacturers?
  6. 4:26And what exactly is the role in some of the delays that we're seeing, particularly with Airbus?
  7. 5:47Is that constrained to Airbus deliveries more than Boeing?
  8. 6:09How much have you seen the pressures kind of come into play, the sort of pressures in the industry that you had been expecting as a result of some of the higher prices?
  9. 7:18Are you still thinking about consolidation in any form?
  10. 7:23So you're still thinking about it?
  11. 7:56How much of this is coming from just the organic demand heading into summer, and how much of this is really being driven by World Cup traveling?
  12. 9:20Do you think that that will be the likely response to a persistently high oil price?
David Westin 0:00 ↗
Go back to Rio De Janeiro now. That's where our colleague Lisa Abramowitz is, of course, co-host of Bloomberg Surveillance. She's sitting down with the CEO of United Airlines, Scott Kirby. Lisa, take it away.
Lisa Abramowitz 0:10 ↗
Thank you so much, David. I am here still in Rio with Scott Kirby, the CEO of United Airlines. Scott, always wonderful to speak with you.
Scott Kirby 0:17 ↗
Great to be here, Lisa.
Lisa Abramowitz 0:17 ↗
Thank you for being here. I was actually surprised by the tone here, and I shouldn't be surprised because every conversation I have with different executives in the airline industry, things are better than expected. Demand's actually picking up. It's been more resilient. This summer's gonna be a record summer. You're hearing the same thing. Is that kind of your tone as well?
Scott Kirby 0:31 ↗
A lot of questions for people around the globe really, because we're a US airline, obviously, like, what do you think is gonna happen in The Gulf? And people are worried about oil prices, but demand, certainly US anything related to US, feel strong. I think there are other parts of the globe that maybe are a little more concerned about demand, but really strong in The US and mostly strong around the globe. And people have the view that, you know, that hope that this gets resolved at some point, and that we're back on track to what was looking to be a really good year to start the year.
Lisa Abramowitz 0:59 ↗
Where are you seeing demand kind of fizzle around the world or at least fade just a touch in response to higher prices?
Scott Kirby 1:04 ↗
You know, we don't really see it at United because so you know, 80% of our traffic, even international traffic, is US point of sale. But you can, I think, see starting to see the glimmers that Asia is the first place. The impact of oil and refinery issues in Asia have been the worst. And I think Africa, certainly Middle East, has had an impact. So you can, I think, sense some worry, not really evidence of weakening of demand, but you talk to people in one on ones, you get some concern that if this goes, you know, sort of in the standard line all along. If this goes till July, it's gonna be a problem in March. If this goes into April, it's gonna be a problem. And it keeps getting pushed down the road, fortunately, because demand stays strong.
Lisa Abramowitz 1:47 ↗
Well and so so far, you've raised prices about 20%. Cut capacity about 5%. Is that enough? You anticipate more price increases and more capacity limitations?
Scott Kirby 1:57 ↗
You know, time will tell. Depends on what's happening with the economy, what happens with oil prices. But I feel pretty good about where we are right now. You know, we laid out a path to getting to a 100% fuel recovery. It certainly looks like we're still pretty much solidly on that path. And oil even though oil has come down a little slow, actually, we'd move it a little earlier from when we said it. But we feel pretty good about where the demand environment is, and the consumer has been resilient even with fares up. But in truth, fares are up 20%, but they're still in real terms lower than they were in 2019. So air travel remains by far the best value as part of the travel chain and have been pleasantly surprised with the resilience of the consumer so far.
Lisa Abramowitz 2:37 ↗
Is it all driven by the premium consumer who seems to be insatiable, or is it really across the board?
Scott Kirby 2:41 ↗
You know, I always talk about it, at least at United, we're investing nose to tail for our customers. And most of the things that we're doing for the product apply to everyone. Seatback entertainment, Starlink on every aircraft, great new interiors applies to everyone. And the premium has been stronger for a couple of years. It's still a little bit stronger, but it's pretty hard to, I think it's been strong across the board for us. But we skew to the high end. Even the economy pastures are skewing towards the top end of that K curve for air travel. International, of course, skews even higher. But we really haven't seen any noticeable cracks in demand sort of anywhere in the cabin.
Lisa Abramowitz 3:22 ↗
I know you've been upgrading all your planes quite considerably. Nose to tail, whether it's the fold down seats to have you sleep across. Especially if you've kids. I wish that I'd had that one. Anyway, moving forward. Moving along. Do you find that it's difficult to upgrade as quickly as you want because of just some of the delays and deliveries that we're seeing in certain of the aircraft manufacturers?
Scott Kirby 3:41 ↗
You know, we got ahead of it. We started ahead. We ordered a lot of aircraft. We got ahead of the supply chain, as being the first, really back during COVID. We anticipated problems, so we actually over ordered because we anticipated problems. The problems have been bigger than we thought, but we've mostly managed through those, and seat manufacturing. Seats are a big issue across the industry. We've mostly stayed ahead. We've been somewhat impacted by it, but we've mostly stayed ahead of that. Even Starlink, for example, we're gonna have the whole fleet done, we expect, next year. It can't be done fast enough, but by being the first big airline to order, we're at the front of the queue. And so most of the things we're doing because we're at the front of the queue, we're much less impacted than other competitors around the globe.
Lisa Abramowitz 4:26 ↗
There were reports that you were talking about Rolls Royce a couple of minutes ago, talking about how they've been a problem in terms of just honoring contracts. And what exactly is the role in some of the delays that we're seeing, particularly with Airbus?
Scott Kirby 4:39 ↗
Well, engines are really the issue. I think they're gonna constrain supply around the globe for probably the next decade. There's not enough engine capacity. There's something like 900 aircraft around the globe that are grounded right now that should be flying because they don't have engines that can fly. And it's a real, it's not an easy problem to fix, and it's gonna take time. And so, really, we need all the engine manufacturers. And the forgings and castings that go into the blades, the engines are really, I think, the biggest constraint. And that takes time to fix. When we start fixing that, all the aircraft that Boeing and Airbus, they're gonna be able to produce a lot of aircraft, I think. They're both starting to get things on track for producing aircraft, but they're gonna be producing gliders. It's just not enough engines.
Lisa Abramowitz 5:25 ↗
Well, gliders are not gonna fly for the industry quite literally. I cannot imagine that, trying to have long haul flight on a glider. Do you think, though, that Rolls Royce has been a bad actor or not as much of a good actor relative to, say, some of the others that have been ramping up.
Scott Kirby 5:39 ↗
Well, that's certainly been our personal experience, with United at Rolls, and that's what I hear from others around the industry too.
Lisa Abramowitz 5:47 ↗
Is that constrained to Airbus deliveries more than Boeing?

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Cite this transcript

APA, MLA, BibTeX
APA

Kirby, S. (2026, June 7). United Airlines CEO Scott Kirby Discusses Industry Challenges [Interview transcript]. Bloomberg Television. CEOInterviews.AI. https://ceointerviews.ai/interview/969201/

MLA

Scott Kirby. "United Airlines CEO Scott Kirby Discusses Industry Challenges." Bloomberg Television, 7 Jun. 2026. Transcript, CEOInterviews.AI, https://ceointerviews.ai/interview/969201/.

BibTeX
@misc{kirby2026_969201,
  author       = {Scott Kirby},
  title        = {United Airlines CEO Scott Kirby Discusses Industry Challenges},
  howpublished = {Interview transcript, Bloomberg Television. CEOInterviews.AI},
  year         = {2026},
  month        = {jun},
  url          = {https://ceointerviews.ai/interview/969201/},
  note         = {Speaker-attributed transcript with timestamps}
}