Back
Vimal Kapur
Chairman & Chief Executive Officer, Honeywell International Inc

Honeywell Investor Day2026 New Long-Term Growth Algorithm Outlined Targeting 4-7% Organic Sales Rise

🎥 Jun 11, 2026 📺 Investing 101 ⏱ 221m 👁 13 views
Honeywell Investor Day 2026 | New Long-Term Growth Algorithm Outlined Targeting 4-7% Organic Sales Rise | June 11, 2026. Twitter -   / i101in   If you find our work useful, please support us by purchasing a Super Thanks— it truly helps us a lot. #earningscall #StockMarketNews #conferenceCall Earnings Call | Earnings Conference Call | Earnings concall | concall | quarterly results | Stock News | Full Year results | Fiscal Year results | investment news | stock latest news | Annual Meeting of Shareholders | Annual Meeting of Unitholders | Special and Annual Meeting of Shareholders | AGM | A...
Watch on YouTube

About Vimal Kapur

Vimal Kapur, Chairman and CEO of Honeywell, has been outlining the company's strategic transformation in recent months. During Honeywell's 2026 Investor Day on June 11, Kapur presented a new long-term growth algorithm targeting 4-7% organic sales growth and said the company is focusing on mission-critical automation, where "uptime matters." He stated that Honeywell aims to grow its services and software revenue to 45% of total revenue, describing that stream as "more predictable, less cyclical but also more profitable." Kapur expressed confidence in delivering "10% plus adjusted income growth." Kapur has also been discussing Honeywell's plan to split into three separate entities. In a May 2026 interview on Bloomberg's Masters in Business podcast, he said the company is "better off to split into three companies" and noted that the aerospace business is expected to become a standalone company on June 29, 2026. He compared the situation to General Electric's breakup, but argued that "the situation for each company is very different" and that "separation cannot create value alone by itself." Kapur also emphasized the role of AI in industrial automation, stating that the opportunity is "real because of the skill shortage" and that data friction in industrial sectors "becomes a protection layer for us." On earnings calls, Kapur reported that Honeywell raised its 2025 EPS guide for the third time and completed transactions to simplify legacy liabilities, including a divestiture of Bendix asbestos liability.

Source: AI-verified profile updated from Vimal Kapur's recent appearances. Browse all interviews →

Transcript (158 segments)
✨ AI-enhanced transcript with speaker attribution
N
Narrator0:00
Good morning and welcome to Honeywell Technologies 2026 investor day. This webcast and the presentation materials, including non-GAAP reconciliations, are available on our investor relations website. From time to time, we post new information on this website that may be of interest or material to our investors. Our discussion today includes forward-looking statements that are based on our best view of the world and of our businesses as we see them today, and are subject to certain risks and uncertainties, including those described in our recent SEC filings.
Some things just have to work. The plant, the pipeline, the hospital, the building down the street, the grid that powers them all. For more than a century, we've operated at the heart of the world's essential systems: the controllers, the sensors, the intelligent networks running the operations the world depends on. Every second their systems collect data, decades of it. For a long time, that data was trapped, isolated in tools, equipment, and operating systems. Not anymore. We're connecting it, contextualizing it, putting it to work. Not a leap, a path built step by step, accelerating with the certainty critical industries demand. Tens of thousands of customers, hundreds of thousands of sites, and millions of assets connected, learning, getting smarter every day. The buildings where people work, learn, heal, gather: safe, integrated, sustainable. The sensors and smart devices that form the foundation of autonomy: smart, reliable, secure. The reactors, the chemistry, the lab where life-saving medicines are created: precise, reliable, efficient. And the people: operators, engineers, technicians, working with clarity and confidence. Their expertise amplified, never replaced. This is Honeywell Technologies, the intelligence powering the world's most critical operations. When something has to work, we're already there. Honeywell Technologies at the heart of it.
M
Mark Maluso2:39
Please welcome Senior Vice President of Investor Relations, Mark Maluso.
Good afternoon. Thank you everyone for coming. We finally made it and no one is more excited to be here than this team. We have a packed agenda for you, a ton of great content, plenty of time for Q&A sessions, and then we hope you all stay and join us for the session at the end. So, quick look at our agenda for today. We'll start with our chairman and CEO, of course, Vimal Kapur. And just a quick look at our presenters. It's going to be a great day. Thank you for sticking with us the whole afternoon. And with that,
V
Vimal Kapur3:27
Good day everyone. I've been privileged to work at Honeywell over the last 35 plus years across different sectors of automation: buildings, process industry, industrial sector. Each one of them has been highly influenced by the customer voice who talk to us every day about making their business better and solving their complex problems. These customers are in refining, hospitals, data centers, hotels, semiconductor fabs, and the list goes on. So I thought what an exciting start to the investor day to hear voices of some of these customers which are shaping the future of Honeywell. So here we go.
C
Customer4:11
I've had an interface with Honeywell for over 20 years. One of the biggest opportunities that we've had over the last several years is in the area of process control. Given the complexity, the scale of ExxonMobil's operations, Honeywell has been the majority of those operations all over the world that help to develop and deliver products to our customers. In fact, Honeywell was recognized this year as supplier innovator of the year, and that's in large part due to the work that was done in process control. Our relationship goes well beyond the supplier aspects, and there are a lot of areas where we're users of your technology, where we've got co-innovation ongoing. From my perspective, there's a bright future in that, but the foundations of the relationship are transparency in terms of understanding what we as a customer need in our facilities, aligned with the fact that everything that we do together is science-based: what is the best science, what is the best technology to solve the world's problems, and what is the best policy.
Since the moment I first connected, what I've come to appreciate is how genuine he is and how well he and his team listen. They take the time to understand what we're trying to accomplish here at Equinix, and then they show us how Honeywell can help us move faster and serve our customers better. And I mean that quite literally. We are each other's customers. Honeywell depends on Equinix's infrastructure, and we're proud to call Honeywell our customer, and Equinix depends on Honeywell's technology. I believe that the world needs Honeywell more than ever, and your innovation will shape the future.
Honeywell helps make NXP better. Being a core part of Honeywell's platforms let us deploy truly innovative solutions at scale. Systems are smart, secure, and safe. Just as important, Honeywell is an outstanding partner in early architecture discussions. Their input helps us optimize features and shape our road map before products are built. And that's a real partnership, a real value for NXP. The next chapter in industrial is AI, and it's a big one. The market is expected to grow almost 10x over the next decade, and the real opportunity is AI that operates in the physical world. Together, we can augment existing applications, create new ones, and ultimately redefine industrial segments while delivering significant value to Honeywell's customers. At a broader level, partnerships like this matter because we share a common belief that technology should make the world smarter, safer, and more sustainable. Physical AI enables safer communities, smarter infrastructure, and lower environmental impact. We're also proud to be deploying Honeywell solutions at our own fabs to accelerate our operational sustainability goals.
I think our collaboration has been a very progressive collaboration, and one of the key strengths of Honeywell is that you hardly hear no. I think the decision that I made in canceling a contract with another company to now give you this refinery, I didn't make a mistake. We make a decision very fast. You also run very fast. Without this relationship, we wouldn't have been able to build the largest single train in the world. I think the future between the two of us is going to be great. I think with you guys, the sky is the limit.
M
Mark Maluso7:45
Please welcome Honeywell Chairman and CEO Vimal Kapur.
V
Vimal Kapur7:55
Good afternoon everyone. A warm welcome to everybody joining us on our investor day. I thought it's important to start with our customers because if we have to commit to you growth, if you have to commit to our bright future, it's not without these people who shape our decisions every day. And I really take it very seriously, thinking about a customer-first mindset. So I'm going to walk through my story, and you will hear these messages. I thought we'll lay it out in the front: what are you going to hear from me in the next 35 to 40 minutes? The first is about our transformation to a pure-play automation company, something which you have been following. But more importantly, focusing automation on mission-critical segments. Automation is a very wide market. You can make a lot of choices. We are making a choice to operate in segments where mission criticality matters, where uptime matters. Customers want to use these systems 24/7. Making that choice is a critical decision we have been evolving over the last two years since we are reworking our portfolio. But also, point number three: we as a company are practicing a single business model, which is a bit novel because companies having a business model is not unique, but having businesses following a practice is very standard. We are going to follow at Honeywell level a single business model: we build an install base and we serve our install base through services and software at the scale of the entire company. Then moving along to AI, which is going to be a future opportunity for us. You will hear from me and subsequent speakers how our industry of automation will turn towards autonomy. It's real. Some of you had a chance to look at our demos. You can already see that we are pivoting toward our offering. But I believe that as a future optionality of revenue opportunities, it's going to create much bigger than what is in our numbers today. And then, of course, our operating system which gives us execution certainty and our team which knows how to deliver. So jumping onto it, I'm going to tell my story to you in three parts. I'll first walk you through our portfolio transformation, then I'll move towards what's going to drive growth in Honeywell, and finally how we're going to execute it. So three simple chapters. Working on the portfolio transformation, before that I thought let me go back to the last investor day of Honeywell, which was May 11, 2023, about three years and one month back. I was not CEO at that time. So my chart said 'Incoming CEO Priorities', and I thought I could go back and see what did I say and did I do what I said, or I just wandered around and chose to do different things. If you see the list of things I said: we will accelerate organic growth, improve our supply chain, execute on Honeywell transformation, accelerate our new product machinery, improve our operating system, pivot towards more corporate responsibility. Even so, priorities have changed here over the last three years, but we haven't lost course on that, and we deploy capital strategically. I won't say that we've done 100% precisely, but the direction of travel has been what I committed. There have been some tweaks. The point being that I stay on course, I don't change my mind. If we have what we're going to present you today, you can have a high amount of certainty that me and my team are going to deliver on these commitments in the times ahead. If you look at our portfolio, many of these actions are known, but I thought it's good to summarize on a page what we have been able to accomplish since the start of January 2024 till about two and a half years of journey: two spins successfully executed, the advanced materials spin last year, aerospace spin happening in about two weeks from now. We did seven acquisitions in the automation portfolio, two additional in aerospace, so I'm not counting those. We've done three divestitures: one completed, two under execution, should occur in Q3 of this year. We also did significant balance sheet simplification so that our business is easier to understand. And finally, we were able to accomplish the IPO of Continuum about a few days back. Now imagine, I started as a CEO in June of 2023, and I presented you this chart. I'm going to do this. You may think this is a crazy idea to do all this in such a short period of time, but we have been able to accomplish this because we are mission-centric. We really want to build an automation-centric portfolio. So when you work for a mission, you get the energy and execution speed on which we have delivered, and this has really created the new Honeywell. These are 2025 numbers, so they are backward-looking. Rough numbers: $17 billion is our revenue of Honeywell Technologies, divided into three segments: buildings, industrial, and process. But 25% of the portfolio is refreshed with all the changes we made of divestitures and acquisitions. A quarter of the revenue is going to come from new revenue streams, generally speaking from higher growth opportunities. Not only have we been able to create a pure-play diversified end markets portfolio, but also have positioned it well for growth. If you look at the distribution of the revenue, the center pie chart: if you pay attention to that, we really start focusing upon this whole notion of growing install base and mining install base. 60% of our revenue comes from solutions: 20% and 40% product. That's when we grow our install base. We do it every day. That's when we ship a product or we build a solution. So our install base keeps growing. But if our mindset is that we need to mine install base, that's 40% of our revenue: 30% comes from services, 10% comes from software. We like both. There's no question that we need more of services and more of software. We want both of them because both are equally profitable, and that mindset allows us to really think about our future business model. So one of the things we are planning as part of this layout is we want our services and software revenue to grow to 45%. Because it makes our business more predictable, less cyclical, but also more profitable because clearly that revenue stream has a higher margin compared to the solution and product stream. That's one of our strategic goals: we want to treat this business with this mindset of building and mining install base. If you look at our geographic distribution, as you would expect, the business is geographically very distributed: a little over 40% revenue from the US and 60% from the rest of the world. So we will benefit as global expansion occurs in different end markets. Now the question will obviously come: automation is a big market, where exactly do we play and why we made these choices? It's an important question because that's the heart and center of the discussion. So I put a very simple illustration of automation on the left-hand side. Some of you are familiar, it's called the Purdue model. So you start with sensing and measuring something, then you define a control measure on what you want to do, and finally you can optimize it using software. This is how the industry has evolved since the mid-70s when this industry got created. As I mentioned, we play in three end markets: building, process, and discrete. We have made a choice to play in the mission-critical part of these markets. Also, you don't see some other parts of automation we have not represented because we believe it doesn't fit into either mission criticality or our business model of building and mining install base doesn't really fit in well. If that's our core principle, we need to be staying true to our principle. So if you walk the stack here, in buildings we play through sensors, controls, and software. In buildings, the sensors are smoke detectors, cameras, field devices. Then we have a significant position in the control domain and a significant position in the software domain. When you come to process, we have a significant position in the solution side, both in control and software. And on industrial automation, we have a sensing and measurement play. At this point, we want to build a strong sensing and measurement business in industrial automation. This is a space we believe in because the thesis is very simple: if the world is going to invest much more in AI, AI is built upon data, and in the physical world, data comes from sensors. You can't estimate the temperature of a room or a condition in a building or any such asset based on estimate; it's not going to work. So physical sensing is the heart of it. It's a very fragmented industry. We have already built a strong product-based business in buildings, and we want to replicate that reputation in industrial automation, discrete automation. On the control side, we don't represent today, and the question will be why we don't participate in this market. It's a very attractive market with US onshoring occurring; there should be growth here. At this point, we don't have participation in that because that's how our portfolio has evolved over the many years. It doesn't mean we won't participate in the future. We understand these domains quite well. But today, our position is open at this point. So we're keeping our optionality open, and near term we'll continue to focus on strengthening our sensing and measurement space. But moving forward, we'll keep ourselves room to grow into discrete automation on the control side. So a very wide portfolio which jumps nicely to the next chart. Why do we like all this? Why do you like this combination? First and foremost, we play in a market which is a little over $200 billion between building, industrial, and process, and the market grows somewhere around 3.5% in a given period. So 3% growth in industry and process, and 4% growth in building. Now we want to grow 4 to 6%. So why would we grow higher than market? If market grows about 3.5%, what's our entitlement to grow higher than market? There are two fundamental reasons for that. Before I get to those reasons, automation by itself is a secular growth market for several decades to come. In the critical segment we operate, thinking about critical segments like hospitals, data centers, pharmaceutical facilities, refineries, semiconductor facilities, utilities, automation is like oxygen for these facilities. You cannot run these complex facilities without automation. So we are not in any fundamental shift which is likely to occur for decades to come. It is five decades of proven history. So secular growth here is highly probable in the times to come. So that's a table stake, but the fundamentals of macros are strong: whether infrastructure build-out, energy security which has become a major challenge due to two wars, labor scarcity, and AI issues which are interrelated. I'll talk to it. I think these are the foundational growth vectors which are occurring in automation which support us and support the entire peer group with whom we compete every day. So the question comes: why would we grow higher than the market? The thesis is built upon two fundamentals. The first is within these markets, there are verticals which are growing at a much higher rate, way greater than 3.5%, like data centers, semiconductor fabs, and many others like LNG. If we are able to participate in those markets and grow at a higher rate, we are able to change the rate of acceleration of our growth. So part A is how do we make those choices because we can't be everywhere. How do we carefully make the choices and grow those markets at a higher rate while we maintain our share in the core? That's the first change we want to make. And second, our install base built over the last 50 to 75 years in some businesses is significant. You're talking here tens of thousands of plants, millions of buildings and assets which we own. How do we execute our aftermarket services strategy in this mission-critical segment where service is very important, uptime is very important? Customers care about these assets to work all the time. So if we are able to execute our strategy on services and software flawlessly, that gives us an incremental growth opportunity. So it's fundamentally grow with the market with these two optionalities of growing higher on the high-growth markets and mining install base better makes a case for us not to grow three to four but to grow from four to 6%. In addition to that, the market characteristics of fragmentation in buildings and industrial market in particular is very attractive for us for future growth and optionality to further do acquisitions because fragmentation allows us to make choices. The markets are big, as you can see, $200 billion, and we are shy of $20 billion. So we have a lot of runway organically but equally importantly inorganically. And we believe that there's an aggregation opportunity selectively where necessary, possible in addition to that. So there's a lot to like in these markets for us to feel bullish about how we can deliver in the years ahead. All that really comes together in the form of where our position is as a pure-play automation leader: number one player in building automation and number one player in process technology. Now if I was standing here in 2019 and saying we are going to be number one player in building automation, most people would not believe that statement because the segment itself did not exist. We have created a segment called building automation from scratch after spinning off our residential business in late 2018, and from scratch we built a business which was $5.3 billion with sub-20% margins to a business which is trending towards $8 billion and high-20s margins. We know how to create pure plays, and we're going to repeat that formula in industrial and process automation. We believe in honest admission: we are top three, but our ambition is to also become number one. It's going to take a while. I'm not saying it's happening next quarter, but that's part of our strategy: how we continue to execute and improve our position. Our foundational strengths are our install base, our global scale, and our operating system. But our differentiation comes from three points. The first is domain experience. Domain experience matters in mission-critical segments, and our participation in these industries gives us a deep understanding of how these sectors work. More importantly, if we have to mine our install base, we have to understand the customer needs much more deeply than only at a product level. As an example, take the process industry, which is about 40% of our business. The domain experience there comes from understanding the conversion of molecules. These domains really drive converting a molecule from position A to position B. Not easy to understand domain. It is possessed by very few people who provide technology to asset builders to do that. We own that business. We are the number one provider of process technology in the whole world, which makes us uniquely positioned to have deep domain knowledge to play in that segment. And by the way, the same argument applies in industrial and buildings too. That gives us a unique advantage as we are turning our focus more from automation to autonomy. Domain experience is going to be paramount to do that. Number two, Honeywell Forge: something we have been investing in since 2019, seven years of journey. Now this is the foundation of our business model. If we have to mine our install base, we want to do it through the Honeywell Forge platform, which is an AI platform that mines our install base better and creates higher value for our customers and figures the path to autonomy. I will ask you to consider checking how many industrial companies announced a cloud strategy in 2019 and how many companies still have the cloud strategy in 2026. We are one of the few companies who stayed on course because we believed in it, and therefore it has become a competitive differentiator for us after seven or eight years. And then finally, our decision to play in innovation across critical control points. The mission criticality is a choice we have made. The whole company runs with the mindset of serving customers which are mission critical, which positions us differently from others which want to serve all segments. So that's where we believe our starting point is. Now before I go away from my portfolio section, I want to spend a minute on our commitment on ESG. We have stayed on course on that, specifically after the separation of aerospace and our specialty chemicals business. We don't have any exposure to nuclear weapons. Some of the shareholders have that as a criteria. That obviously was an obstacle in our previous portfolio. Not anymore. But more importantly for me, 75% of our offerings are sustainability oriented. That number will only go up in terms of how we think about this business. And finally, our own emissions have been reducing. We haven't changed our course just because it became less visible to the outside world. We have been executing on it. We will be carbon neutral by 2035. We'll be half of our emissions since we started measuring it by 2030. We do it every day, every week. So we are going to stay on course on that. So that was the first part of the story. We have transformed our portfolio. We believe in every part of our portfolio, and we're in a good position. The question is now: what do you do with that portfolio? It's just a good starting point. You need to execute and deliver growth based upon that. So before I jump into our growth strategy, I just want to go back to this interesting chart for you. If you see the left-hand side, I started my first year was 2024. So I thought it's good to start from year one of me being the CEO. We had, I would say at best, an okay year or not so great year, whichever word you want to choose. Our industrial automation business shrank about 4%. Process and building both grew around 2%. So not good performance out of the gate, but that's where we started laying out the strategy which I'm going to share with you: how we are going to grow as a company from mid to high single digits. There has to be a consistent way to do it, and that way is consistent across all three segments. You've seen how the building automation performance has changed from low single to consistent high single-digit growth delivered over the last six quarters, and I believe that we are well positioned to do that for the rest of the year. The question is: is that strategy replicable in industrial automation and process automation? The answer is yes, because we have a consistent and the same strategy. We don't have different ways to think about it. We are in a different stage of journey in terms of maturity of our strategy execution in our portfolio, and we have very high confidence that what we are committing to you in terms of our growth of mid-single-digit growth in industrial automation and process automation technology, and buildings from mid to high single-digit growth, is absolutely going to happen because of the consistency of the strategy. So what's our growth strategy? It's built on this whole circle of shared value creation. We start with growing install base, which is 60% of our revenue. We need to make careful choices on where we go, and I'll talk to that in a minute. And then we really start with a circle of monetizing install base. Now if you go back 10 years back, monetizing install base was all about getting some parts business, some break-fix services, some service contracts. That changed over the last few years since we started instrumenting our business with the cloud. Now we think about every asset: it needs to get connected, harness the power of the Honeywell Forge platform, which creates optimized outcomes for the customer. Then as the customer asset gets older, 5 years, 10 years, we refresh it with our migration software offerings, and the cycle starts all over again. That's a fundamental principle. If we think about it across all our businesses, it changes the mindset on what business you're in because you think your growth strategy around that. So with that in mind, this is how we think about our growth strategy. It's a simple triangle. We grow our install base by selling products and projects. That's 60% of our business. And then we mine that install base using our Honeywell Forge platform through services and software. And to do one and two, I need new products. If I need to participate in high-growth verticals, I need something to sell to them which is differentiated. If I have to mine my install base, I need to give them an offering by which customers are willing to pay. All that converts into three. And if I do a good job on new products, that ensures my growth. So a simple way to think about Honeywell Technologies is: in a typical year, how much growth came from new products, how much growth came from price. You add the two, subtract from them any market disruption or any churn which happens. That's going to be our growth vector. Growth numbers relatively simple to do, and why it relates this way because that's linked to our strategy. So we want to make ourselves so easy to understand that you don't have to do a lot of thinking on how to think about Honeywell in the future. Let me dig into each one of them: how we think about growing install base, monetizing install base, and introducing products. So let's talk about growing install base. On the left-hand side, you see our current construct of revenue. 80% of our revenue comes from what we call mature verticals where the growth happens at GDP rate, around 3% growth in a typical year. So that's our businesses in end markets like commercial real estate, education, airport, refining, chemicals. Absolutely important business for us. We want to keep our share in these markets and gain some where we have an opportunity through our innovation. That's part of our strategy. But equally important for us is that it's an 'and' strategy: while we do that, we also make a choice of high-growth verticals, which is 20% of our revenue, and grow them at a higher rate, at a double-digit growth rate. And if we do that well consistently, that 20% becomes 25%. The question will be: how do you choose where you want to grow? If you randomly pick up what's occurring at this point, or you want to be thoughtful on that. We're really putting bets on four things on a next 5 or 10 year horizon. The four things should not surprise you. The first is we believe AI is here to stay for a long time. That's why the two end markets of data center and semiconductor are important for us. Number two, if AI is here to stay, you need more energy. Therefore, LNG and grid infrastructure are important. And those are two end markets we really want to focus upon. Number three, aging population is here to stay for a long time, which means the world needs more life sciences, more drugs, and also likely needs more hospitals. So we're putting bets on those two. And then finally, hospitality. As the world becomes richer, consumption increases. People want to spend money on leisure, and therefore the hospitality industry grows. So we are not putting random bets on what's in fashion. We are thoughtful on four big vectors: AI, energy, aging, and consumption. If those are true, which we believe they are based upon our analysis, that gives us a structured way to keep thinking about where to focus on high-growth verticals. And we have proven it already. We have grown nicely in LNG. Through our inorganic acquisition, we have built a good position in data center from nowhere over the last three to four years. We built a good position in hospital hospitality with a combination of our actions of organic and inorganic. We're going to continue this journey. Some places we have a lot more runway, some places we have less runway. So that's part of our strategy: growing our install base in a very thoughtful manner through our solution and our product. Then once we have built our install base, then we want to mine our install base, which is the upper end of this bar. So 40% was at the top, 60% was at the bottom. Now we need to mine it. Now we are not selling, as I said, break-fix services. We are selling outcomes. That's a direction we are pivoting towards: selling skilled labor efficiency, selling asset uptime or operational efficiency, the offerings which customers care about consistently across all the segments we operate. That's where the mission criticality matters. If you operate in mission-critical segments, customers care about uptime, they care about operational efficiency, they care about skilled labor, and therefore our offerings remain highly repeatable because we can work on them across many sectors. And if you see the middle chart of our install base penetration, we have wired our entire install base, which is a relatively unique feature. If you have time to walk through one of our demos in the room here, we have visibility to our entire install base of all of Honeywell. Why it matters? Because if my business model is to mine install base, the obvious first question is: do you even know where it is? It looks like a very pedestrian question, but it's hard for an industrial company which has grown over multiple years through multiple acquisitions to instrument that. Now we have that data. We know which customer is under contract. We know the life of the asset, which parts are obsolete, which are not obsolete, which needs renewal. And that gives us the penetration option. And you see some businesses are in mid-single digits like process technology at 3%. I see that as an opportunity of runway. We can grow from 3 to 10 and 20s. But every business has a runway to grow. From a theoretical option, if we have to get all the service business in the planet from an install base, the model or empirical model is roughly $20 billion, and our service business is just $7 billion. So that to me is an opportunity set how we should think about it. How to get from 7 to 7.5 to 8, which gives me confidence that we will get to 45% revenue mix of services and software because our entitlement is very large, and mission criticality drives us towards that. Which nicely puts us to the whole story of Honeywell Forge, which is the center of our strategy to monetize our install base. Forge, as I said, we invested over a billion dollars since 2019 to really build this hardware-agnostic AI platform which allows us to build our offerings to mine our install base through services and software. Sur will walk you through in a section how the journey has evolved over the last few years, but really started with connected services: connect our install base and offer our customer a service contract through the Forge platform. Why it matters? Because customers are able to get better uptime, they have better visibility of the assets. We're able to get better price as a company and also have lower cost to serve. So that's how we started in 2019. Then we pivoted towards new software applications. The applications which were created with the power of data. You can create new software applications to configure our products. You can create applications to inspect our products for a license fee. And they became a new revenue stream for us. So revenue streams are growing to a point that today approximately $1 billion of revenue is annual recurring revenue for us only for software. Companies like us used to have big software numbers. We have learned our lesson to keep it simple. Just report ARR, which is what we invoice, and this should grow about 15% we believe if we execute the strategy well. And that becomes a growth engine for monetizing our install base. Of course, as I said, our total services and software business is $7 billion. A billion of that is from software recording ARR. So obviously we will work towards growing that in the future. Now the last box here of autonomous operation is equally important. As the world is growing, as we get more and more data, we clearly see the automation industry moving towards autonomy. Now what does it mean? If you go back to the automation industry when it was created in the mid-70s, the whole model was built upon the concept of a rule-based system where human is in the loop. So you take an asset, take a hospital, take a semiconductor fab, take a refinery, you instrument it, you put control measures. There are exceptions which happen. Exceptions are managed by humans. Humans will come in and take a control measure to deal with the exception. Now in hindsight, after 50 years, you say, wow, there's a problem in that model. The problem in that model is that the human who was running that asset for 10 years, 20 years, acquired a lot of knowledge about why this system fails, why it doesn't operate the way it operates. So when that human leaves, the knowledge leaves with the human, and that has become a problem over the last 10 years as fewer and fewer skilled people are available. Knowledge is becoming an issue. AI solves that problem. So we are in a world today of agentic systems where agents are helping humans to augment the knowledge they are missing. So our customers are asking for more and more agents to run their facilities, run their buildings, run their plants, run their process facilities, and eventually we will find a pathway towards autonomy. But augmentation itself has a huge opportunity of transforming our industry from automation to working towards autonomy. And if you look at how we are enabling it, look at some stats on the right-hand side of the chart. We have more than 300,000 customers connected. I would argue that's some scale. 5 million assets which are connected, and every day we collect more than a trillion terabytes of data. That's the basis for us to build our autonomy. It's not going to happen just because I want it. It needs a foundational system, and we have created a foundation on which we're going to build an autonomous system in the future. It's a future optionality. Only a billion dollars of ARR revenue is in our revenue stream today, but I'll argue that there's a lot more runway to come. Now all for us to do: moving into verticals and serving our install base requires new products. One of the decisions I made as incoming CEO was to raise our R&D spend in 2025. If you observed, our R&D spend went up by about 200 basis points. I think it was necessary because if our thesis is all about growth through new products, we need to spend at median or above median of the market. But we need to spend it smartly. So we have done that. I don't see a necessity for us to make any more correction. We are at the point we like it to be. Now we need to grow our revenue every year and earn that incremental revenue through our growth while keeping the percentages same. But what has that done? Our vitality has been progressively growing to mid-40s. The typical industrial average of vitality is about 20s. Vitality is defined as products you created over the last 3 years. So you can see the health of the business. You're not selling old stuff. You're selling new stuff. So you're less disruptive to yourself. And all that is leading to our organic growth. What you can see on the right, we are slowly progressing from not growing based upon new products to more growing. And we do expect this number to keep going up as we make progress on this. But it's less about spending more money. I wish that you could grow by just spending more R&D dollars. It's not that straightforward. We've also invested heavily in refreshing our offering managers. We have 600 of them. Looking at their talent, making sure that we have the right people in the right jobs. That's an important part of our execution. But also looking at underlying systems: do we have the right systems on how we look at our new product performance? How do we know which is working, what's not working, what's the basis of that, what's the definition of that? And then our launch processes, because we launch hundreds of products in a year. That's a big opportunity. So all that really is a basis for us to think about high confidence in this. I spend a lot of my personal time on this process. The question is why? Because all our growth is linked to new products. And if me and my colleagues, the SBG CEOs, are not passionate about it, we will not be able to execute the growth we're really talking about. All that really comes back to the story I started about this whole cycle of shared value creation. It is in motion. This is not something we are thinking about or a strategy we're going to do in the future. 5.2 million assets connected. It'll be 9 million conservatively by 2028, almost double. Which gives us high confidence that using Forge, we'll continue to propel our services and software revenue from 40s to 45%. Because we create outcomes for our customers, and then we keep refreshing our install base and go back to the whole cycle. So the cycle of value creation is the whole heart of our growth strategy which we want to get across. So before we wrap up this section, I thought I'd also spend a minute on our M&A. Our growth is heavily dependent on organic growth. I want to make it very clear that's the majority of our growth. We did six acquisitions, and acquisitions were done more around some known growth vectors. We strongly believe in markets we believe are high growth. So we made three acquisitions in the LNG space: Air Products LNG business, Sundyne business, and CCC business. But we also made two acquisitions in the space of security. We believe the world is going to invest more in security, be it physical or cyber. So we are acquiring in spaces we know extremely well. So there's lower risk and higher probability of execution, and Mike will share with you the numbers of all these acquisitions. We want to be absolutely transparent on how we are doing against them. The good news here is we are beating our internal model across all of them, and they are based upon some cup numbers we committed to ourselves, and we're going to stay on the same strategy. We're going to stay on the bolt-on strategy in the optimal deal size of $2 to $4 billion, with a clear path on commercial synergies, continue to operate in mission-critical segments. We're not going to change our rubric that has been successful for us. We'll be very selective, very thoughtful, because we are very focused at least in 2027 to wind down our debt and continue to make our commitments on that front. I thought it important to spend a minute also on Continuum, a good success story of completing the IPO a few days back. Continuum now becomes an optionality for us in the future. We own 47% of the company. So how do we monetize?
Future optionality for us. But what excites me about quantum is the quantum story and AI story goes hand in hand. As AI is scaling, the compute power is not able to keep up with that. The compute power is running in differential to the compute power which AI is demanding, and the best way to solve that is quantum. And the areas like drug design, optimization, new material discovery, cyber security is where quantum demand is imminent. And we believe that at the right time, when these start scaling up, it will be the right time for us to monetize our stake. But we are in a much better position now because the company being public, and we'll execute at the right point of time. So moving to the last part of the story now - spending my last five minutes on: okay, it's all great, how are you going to execute it? I mean, anybody can say, and it's good to tell the story, but do we have the muscle to execute all of that?
I'll first point out our Honeywell Accelerator, which is our operating system. This has grown over 20 years. I am proud to say that my two predecessors did an excellent job to lay down a strong foundation of this operating system since 2005, when Dave Cote started. We really focused on functional excellence and manufacturing operating system. Under leadership of various, we really moved into new products and pricing and to commercial excellence. And under my leadership, we focused on business models and customer obsession. So the point being that this is an ever-evolving operating system. This is how we make a choice to work by discipline, and it makes our businesses better. It also gives us an assurance that we can execute with certainty versus execute with high variability across businesses. And you will hear from different business leaders how they use the operating system not only for running their business, but also if we did an acquisition, how we integrate those acquisitions flawlessly as part of our business.
Which nicely flows into the next point: the Accelerator is a big part for us to also drive our margin expansion. Now, margin expansion tools are going to be typical - it's going to be pricing, it's going to be productivity for sure. But rather than pricing and productivity through a non-systemic manner, we use our tools we have created over 15 to 20 years to drive manufacturing excellence, to drive pricing execution, to drive commercial excellence to ensure that we can deliver on our margin expansion, but also use our tools to manage our fixed cost. Our fixed cost has come down by almost 600 basis points with all the work we have done. Now our job is to keep it at 31% - we have gone there - and if possible, make it even lower to further expand our margin. And our operating system really drives us to understand what are the optionality and options for our fixed cost management. And finally, as I mentioned before, our mix of revenue mix, as it changes, is certainly going to be margin-accretive. So all that gives me high assurance that our margin expansion rubric is very solid, because it's built on a backup operating system which we use every day.
Now to do all that, we have a very capable leadership team. You're going to hear from six of them later today - from Mike, Suresh, and four CEOs. I can tell you that this team is supercharged up and highly excited about the optionality it has in front of them. We have executed, as I mentioned to you, flawlessly over the last two years. We delivered to you, hopefully, in a surprising manner, executing our spins flawlessly, acquisition integration, but also continuing to deliver our financial commitments. And this team is very capable to deliver future commitments. We're really talking about what's ahead of us. It's also interesting that many of the team players rejoined Honeywell - I thought it's an important feature to point out: starting from Mark himself, who rejoined us, but also Anand who rejoined us from Microsoft, Bilal who rejoined us, and Pete who also rejoined us. The question is why people are excited - not because they are my great friends, but because they believe in the strategy. They believe that we are onto something which creates a new opportunity, and we collectively are excited about that.
So is also our board. I'm proud to have three of our board members in the room today: Mike Lamach, who hopefully needs no introduction - CEO and chair of Trane. Mike is going to be our lead director. We have Indra Nooyi, who was chair and CEO of PepsiCo, and Steven Williamson, who was CFO of the Fisher. They represent our board here today, and I'm very proud to have a board which is not only driving governance, but driving us with insight, helping us execute the strategy. And like any other purpose-built company, you also get to build a purposeful board so that it's aligned to execution of your strategy. So a great team with the right board gives me high confidence that we're going to execute on it in a flawless manner.
This chart is an interesting data point. If you see on the right-hand side, this is an attrition trend of Honeywell since 2019. And if you see the numbers, when the big resignation happened, our numbers went up like everybody else. And if you see the chart on the extreme right, at the end of 2025, our attrition is the lowest in our history from the data we can ever find in the last 15 years. That sounds very counterintuitive - that a company which is going through such a big transformation, spinning stuff, selling companies - why people are not leaving? Because they believe in the future. We are creating a true growth culture. Look at some of the stats on the left-hand side: our Voice of Employee score is 74, above industry median; our Glassdoor score is way higher than our peers, because we are investing in people, in their training, in customer co-creation. They can see the strategy. So I think if no other stat gives you confidence, I think this stat - it's all facts - gives you confidence that we're on the right trajectory, because our employees believe in it. They are insiders; they can see and feel it every day on how we're executing that.
So with that, in wrap-up, I will say that we as a company feel - Mike will talk more about our financial rubric - but I, as a leader of the business, feel highly confident on delivering what we are committing to you today: 4 to 6% organic growth. We do have a contingency built into that - we are absolutely transparent about it. I do believe in today's uncertain time, one needs some contingency to deliver the commitment. So we can't build a plan and come back to you with excuses to say 'here's the reason we can't deliver that.' I feel highly, highly confident about our margin expansion and delivering 10% plus adjusted income growth. So that I'm going to wrap up here, my section. I hope the story of building a pure-play automation leader is convincing. The story of durable growth margin with our mission-criticality focus and business model is convincing. And optionality of future - going from automation to autonomy - is real, and the operating system is going to be the backbone, and our team is going to be the backbone which is going to execute it. So I look forward to more conversation. I'm going to invite my friend Bilal on the stage to talk about his successful story of building automation. Bilal, over to you.
N
Narrator50:00
Please welcome President and CEO of Building Automation, Bilal Hammoud.
B
Bilal Hammoud50:07
Thank you, Vimal, and welcome everyone. Thank you for being here. In building automation, we have created an amazing business that's operating in an attractive space: a $120 billion space of pure-play controls, growing at 4% annually with strong secular growth trends. Our focus in building automation is on the three primary operational control domains: fire life safety, security and access, and energy management. We do all of those while addressing the number one problem facing our customers around the world, which is this shortage of skilled labor. In the next 20 minutes, you will see firsthand how we've transformed this business into one of the fastest-growing businesses in the industry. We've done that really by focusing on three things: one, customer centricity; two, speed of innovation; and three, having the best empowered talent to do that.
On customer centricity: working along with our channel partners, we've really increased our focus on growth verticals, and we have made intentional decisions to reorganize our people, as well as changed our decision rights, to allow highly talented, capable people in the regions closest to the customers to make decisions. They understand the customer best and they are able to move fastest to make the right decisions on innovation. Multiple years of double-digit increase in our R&D sales, led by our focus on Forge Connected Building, which has become an important part of our overall growth algorithm. So all in all, what this allowed us to do in 2025 is to grow our top line by 8% to $7.4 billion and expand our margins by 80 basis points to 26.5%. What you will see here is a well-balanced business with a lot of optionality for growth, both in terms of how we look at products and solutions, as well as our strong geographic mix as well as our exposure to different verticals.
Specifically, when you look at these verticals, in healthcare, hospitality, and data centers - touched on them - we see those for building automation as three growth verticals globally. And especially when you think about data centers, which a couple of years ago was really a negligible part of our sales, and in 2025 it became 4% of our sales, and as we sit here in 2026, it's operating well above 5%. That's how it's trending. So we expect these to continue to grow in the years to come.
So how do we serve these verticals? It's not enough to show up with end-to-end business teams, but you have to have something worthwhile to sell. And specifically, what you can see here is how we position our technologies to deliver things in each vertical that that vertical cares about. We're going to keep going on this. And the benefit we get with Honeywell Technologies as a pure-play automation company is that now we are able to work across all the businesses in Honeywell to start to bring 'One Honeywell' offerings. Specifically, what you see on this chart highlighted in red - data centers, utilities, and life sciences - these are the first verticals that we are tackling from across Honeywell where we believe we can bring a 'One Honeywell' offering that will be absolutely unmatched by any other competitor in the world. We're really excited about this, specifically for building automation, how we are serving these customers with these offerings.
You heard Vimal talk about the basics of our offering, which is very true for building automation. We have sensors, we have controls, we have software that lives on top of it. We sit at that fiscal intersection between the physical world and artificial intelligence. And we see a lot of value creation potential as we lead the buildings industry into true autonomous building operation. But even within each one of those specific domains, there's a lot of opportunity to differentiate and create value. I'll share with you just one example from each. If I start with fire: some of you may have seen how people walk around literally with a stick that creates smoke - this is part of an annual compliance test that has to be done in the US. Typically it takes two people, walkie-talkies - one person walking around with the smoke, sometimes I need some help with a ladder - another person standing next to the fire panel in the back room: 'I just exposed smoke. Do you see smoke? Yes or no?' Well, all of that is gone. Now we have smoke detectors that actually generate and test themselves. So you no longer need two people walking around doing the test. And with our Connected Life Safety offering, what we are able to do now is run this test completely remotely, and our Connected Life Safety generates that report. It's a simple task, but it's one that takes a lot of time and one that you have to do to be in compliance. So not only have we saved the time, but we've done two important things for our channel partners: this is skilled labor that was not working on new projects that now is able to do that, and they are able to grow their business. And when they grow their business, they grow our install base with it. For our end users, think about a hospital and having to walk into different rooms with patients there and having to disrupt that operation. So a lot of differentiation is being created there with this capability.
If I think about security, our platform is by far the most scalable platform in access solutions. We are able to serve customers that need to run global operations with hundreds of thousands of devices and users all off of one platform. As we look into what we're doing next, we are taking this into a cloud-native offering that is super scalable and creates a unified view for customers around the security and access operations. And in building management, we are the very proud owner of the Niagara Framework. It is the most commonly spoken language in building controls. There are more independent developers around the world that use Niagara than any other thing in building management systems. And obviously we'll continue to build on that as we take Niagara as a cloud-native offering and we layer in Forge and bring in the AI capabilities to that. Our services business - no surprise - will benefit greatly from our Forge and Connected Building capabilities, as we are able to create better outcomes for our customers and we're able to do things on a more 'as-a-service' basis as opposed to check-the-list. And finally, in our projects business, what we do there is we actually take our own products and we go and sell them for customers. Why do we do that? If you think about some of our customers being global customers that operate in multiple countries around the world, they benefit from the ability for us to execute consistently around the world no matter where they are located. And also, sometimes you have complex projects that involve multiple control domains, and this is where we do it ourselves.
In our projects business, it's about 15% of our business. So if in projects we're only installing 15% of our install base, who else is doing it? This is where the very important and highly differentiated channel partner network that we have around the world comes into play. Our channels represent over 60% of our sales. These tend to be highly capable, very nimble companies that know their customers very well. Our work with them allows us to do two things. Number one, they are able to take our innovation and scale it faster than Honeywell or any of our multinational competitors can, so they are able to drive more quickly than bigger companies can. The other thing they do is they keep us on our toes, and they move fast - they expect us to move fast. So as you have seen in the last few years, what we've done here in our major regions: we are serving over 80% of the needs of that region locally, and also since 2021, we've done a tremendous - almost a 90% decrease in our lead times from the time the customer tells us they want something to the time we're able to ship it, and we did that while significantly improving our supply for these partners. So great partnerships work really well for us. It works really well for our partners, and that allows us to focus on the high end of the value creation for pure-play controls.
We have a balanced portfolio mix, with fire and security being over two-thirds of what we sell. The HVAC building management system controls is less than one-third. So you see that the overlap between us and the HVAC players is less: for one thing, we're not doing equipment, we're just doing controls. And then obviously the global nature of controls as opposed to when you're doing heavy equipment - a lot of that for these players tends to be more focused on a regional basis. And as you can see here, we have leading positions across the world in very different countries here. So what does that do for our growth algorithm? Multiple ways here for us to look at it. If I point your attention to the top right of the chart, when you look at our offerings - and we'll show this as part of our overall Honeywell Accelerator growth algorithm - we have software growing high double digits, we have services growing in the high single digits to low double digits, and we have products and projects growing in that mid-single-digit range. All of that gives us instrumentation to grow consistently in that high single digit percentage. Our vertical focus - something similar, but a different way to come at it: our high-growth verticals growing in double digits, the established verticals grow in the mid-single digits, that gets us into that high-single-digit space. Similarly on our regional focus between the high-growth regions and the established regions. And last but not least, multiple years of double-digit increase in R&D investment meant that we are getting a lot more of our revenue now from new product introduction, and that is a real growth accelerator for us. In fact, of the 8% that we delivered in 2025, 4.5% came from new product introduction. So clearly those choices we are making on R&D investments are paying off and showing up in our financial performance.
So how will we continue to do this? We have the number one position in the three critical building installed domains: life safety, security and access, and energy management, and we will continue to build on that and create more differentiation. Forge Connected Building has reached escape velocity - the flywheel is turning. In fact, we connected more buildings in 2025 than we have since the inception of Forge several years ago, and we expect that to continue to accelerate and continue to grow very nicely for us. New product introduction - new products are the lifeblood of an organization. You heard Vimal talk about it, that we don't delegate new product introduction - this is our responsibility as a Honeywell leadership team. In fact, two years ago, Sesh and I started this thing where we do every other week: we sit with our team for the good part of a full day and we review our new product work that our team is doing. And we're very proud of what the team has done in the last couple of years. Our conversations have gone from two years ago where we were focused on execution, to now our team has execution - we don't need to get involved in it, they do a very good job at it. And our conversations are more about roadmaps, all about thought leadership, all about the vision for the future. We allow individual contributor operating managers to come in, and we sit there for a day and we problem-solve with them. We talk about different scenarios. We're able to understand our true competitive position, not only from our established competitors but also from any up-and-coming competitors. It's a great way to stay on top of the business, make sure that capital allocation is going in the right place, and it's also an amazing way to develop talent. It's really nice to see how people pick up from these conversations and what they do with it. And certainly, our business model is all about an installed base that we continue to monetize, and we will continue to do this. We cannot overemphasize the importance of our highly differentiated network of skilled third-party partners that help us to scale our business as we go.
Set another way, our virtuous cycle of growth: we grow the installed base, we connect the assets, we leverage Forge, we deliver more outcomes, and we allow our customers to make the best utilization out of that asset. Buildings are expensive assets. Our customers expect us to help them get more out of that building each year. Especially when you think about verticals where the building itself is key to the way the customer makes money - whether it's a data center, or a hotel, or a hospital - Forge will play an outsized role as we move forward, and Connected Building will be very prominent in how we help customers make better utilization and serve their customers better through what the building can do.
This is a really good example of that. In this case, this is Vanderbilt University. This is a project that we're working on with one of our channel partners. In fact, at Vanderbilt University, one of the very few, it just so happens that there are no Honeywell products in that building. So we leverage our Niagara Framework and we leverage Forge Connected Building to come in and connect this building. And when you see here, clearly the fact that we've gone from two weeks to connect a building to a few hours really helps with the return on investment. And it's not only about the energy savings and the labor savings, but for Vanderbilt University, their mission is on education, and they continue to grow. One of the obstacles for growth was how do they continue to service those buildings, because they cannot find enough trained technicians. So now we take that off the table with Forge Connected Building, and we allow the customers to focus on that core mission, and we help make sure that the building does not become an obstacle for that.
Another good example here in data centers: you all saw the talk about - she said literally helping them do things faster. If you think about how you serve the verticals, you show up with end-to-end empowered business teams, but you also have to get to a point where you truly understand what it takes for the customers in those verticals to succeed with their own customers. And in the case of data centers, it's all about speed of scaling. And with Equinix, when you think about the commissioning of that data center, it typically takes five to eight months. And this is where you find the surprises that you don't want to find. So we work with Equinix to reduce that commissioning stage by 33%. And in the process, not only make it shorter but make it more reliable, and again help Equinix focus on scaling and serving their customers than worry about commissioning a new building.
So what will this give us for the outlook? We have instrumented this business with the focus on verticals, with talented empowered teams in our regions. The investments we're making in our new product introduction and the acceleration we're getting from Connected Building - we have instrumented this business to grow at high single digits, and we expect no matter what comes at us, we'll be consistent in that mid-single to high-single-digit space.
Some of you in this room a couple of years ago - we had a lot of interesting discussions on margins in building automation and why building automation has the highest margins in the industry, and is that sustainable, or are we going to have to trade off between margins and growth? I hope you see now that we can do both. Fundamentally, as you saw from what we just discussed, our margins and the differentiation of margins are because of our differentiated business model. That combination of us focusing in the pure-play controls, the combination of us innovating and having channel partners who can scale that innovation very quickly, and they worry about most of that labor content, and we stay focused on the parts and smarts - that's the fundamental difference here that you see in our margins. And the good news: 26.5% in 2025, we see that going to 29% over the next three years. How's that going to happen? Well, as we were busy transforming the business and transforming good results in 2025 and 2026, we've also been investing in the business. Today, we can serve the volume growth that will come at us without having to build a single factory, and in fact without having to expand a single building. In fact, we don't even need to put any major capital investments in our factories. We've leveled up our factories to help us deliver the growth for the next three years. Not only in our factories, but R&D investments: consecutive years of double-digit growth in R&D. We now have the scale we need to continue innovating effectively and quickly, and in being close to our customers. We've invested hundreds of resources in our regions, in our verticals, focused on demand generation. So the business is well instrumented to be able to continue to grow and benefit from volume leverage. Our Honeywell Accelerator framework is very proven, and we have a clearly proven formula that talks about pricing and productivity always exceeding inflation and investment. We did that last year, we're going to continue to do it. And last but certainly not least, as we accelerate Connected Building and our connected offering and our software recurring revenue, expect to see that margin mix continue to be favorable as we launch these products. All in all, we have an amazing business. This is a one-of-a-kind business that will continue to give as we invest in it. We are super excited about it, and we truly see the sky as the limit for this business. Thank you. And with that, I'll turn it over to Pete Lao, my good friend and colleague.
N
Narrator1:08:50
Please welcome President and CEO of Industrial Automation, Pete Lao.
P
Pete Lao1:08:58
Incredible job, Bal, amazing stuff. Okay, good afternoon everyone and welcome to our Investor Day. It's good to see a few familiar faces out there. My name is Pete Lao and I'm the President and CEO of Industrial Automation here at Honeywell. I'm excited to be here with Vimal and our colleagues today talking about Honeywell Technologies. I am acutely aware that probably the least understood part of our portfolio is Industrial Automation, and so I'm looking forward to explaining IIA in more detail. We'll spend this time talking about our customers and our offerings, and I'll cover how IIA has evolved, where we play, why we win, and why we're a valuable part of Honeywell. But mostly, I'm looking forward to talking about why we're an essential part of our customers' workflows.
Okay, so it's been a bit of a journey for the businesses that make up IIA today. These are product-led businesses with attractive and growing software and aftermarket offerings. As Honeywell has evolved, these businesses have had multiple homes: a partial position in Performance Materials and Technologies, a partial position in Safety and Productivity Solutions, and as a part of the previous $10 billion IIA that I joined in October. The opportunity here for these businesses is all about focus. Focusing on these product-led businesses. Historically, IIA was a part of larger entities that were dominated by project-led, integrated project-led businesses. And trust me, those businesses take management's time, they take attention, and they take an outsized portion of the investment. And the larger entities had critical mass in specific end markets like process and warehouse automation, and so the product-led businesses really just existed to further the interest of those entities. Which means that the IIA businesses did not invest enough in new products for solutions that are tailored to their technology in high-growth verticals. We've lacked a little bit of an identity, we've lacked operational focus, and we've lacked rigor in these businesses. And as a result, these really good businesses have underperformed in the last four years. The pro forma revenue CAGR for these businesses was minus 4%. NPI contribution to revenue was less than half a percent. Gross R&D investment was down 20%. Our on-time delivery for our customers was 45%. As a result, we lost share.
But in the new focused portfolio that is IIA, with all the portfolio work that we've done, that's going to stop. And it's already stopped. We've already started to turn the corner. The new IIA is a sensing and measurement business, and sensing and measurement forms the foundational technologies for the automation tech stack. And for the first time in over a decade, we'll be able to focus on these product-led businesses. We enable industrial automation through data collection, and we collect a lot of data across a variety of verticals and a lot of different industries and channel-to-markets. Our offerings are used in basically every single one of Honeywell's businesses. Commonality for IIA will be in the technologies and our operational excellence, rather than in a singular end market. This setup will allow us to optimize the IIA businesses in a way that we've never been able to do in the past and really drive world-class operational efficiency.
This is an incredible set of businesses. Our technologies are engineered for mission-critical environments. Precise accuracy and reliability are absolutely essential for our customers, and failure to meet those objectives carries material impact to human life, to safety, to customers' revenue, to their operations, to compliance. And we have really high barriers to entry because of those regulations. And so we have a lot of competitive differentiation. Our offerings make up a small part of the bill of material for automation, and so that implies a certain amount of price inelasticity. We've built a well-deserved reputation for quality and reliability, and our install base is substantial. So a lot of times it's just too risky for our customers to substitute our solutions. And that creates the ability to expand our services and software offerings in a way that we've not been able to focus on in the past. With a highly focused organization and differentiated businesses in highly regulated markets, IIA is primed to be a value creation engine for Honeywell over the next couple years and beyond.
Okay, so here is a one-page overview of our businesses moving forward. And to be clear, this page really reflects Industrial Automation post the sales of Integrated and our PSS business. So today we're a $6 billion business, but after those divestitures, we'll be about a $4 billion business, and pro forma is about 20% segment margin. As Vimal noted, we operate in a $35 billion space, and so there is a ton of opportunity for M&A. But I want to be really clear that the organic opportunity for these businesses is significant. When I look at this page and this portfolio, I see nothing but opportunity. We're way underpenetrated in our solutions offerings. Our vertical mix is 85% skewed towards mature markets, and that's led to margin contraction. But our new homogeneous business model will allow for focused NPI investments in higher-growth verticals and higher-margin spaces, sustained focus on offerings and software offerings. And as a result, we expect to expand margin significantly. There's meaningful white space for organic growth either by expanding on our sensing use cases - so becoming more important to our existing customers - or selectively moving up the tech stack and growing our position in instrumentation. Today's IIA is positioned to reach its full potential by allowing our businesses to flourish within their target high-growth verticals and by pooling investments to drive world-class processes in these product-led business models.
Okay, so a little bit about where we play today. I categorize our offering into three main areas, all directionally about the same size. The first is industrial measurement. Typically we are measuring highly toxic gases in mission-critical environments related to human safety, requiring reporting to regulatory bodies. The second is in utility measurement - think about the movement and measurement of resources. The mission criticality here is all about the measurement. We move billions of dollars of gas, water, and electricity around our world and power the world safely and productively. And then the third is in sensing. Sensing for the most mission-critical environments that demand the ultimate in reliability - failure is simply not an option here. Our sensors are designed into a lot of equipment, both OEM equipment and our own, and they cannot fail. And I'm going to give you an example of that in just a little bit. The spaces we play in are all highly regulated with significant install base. An install base that's not fully mined to its potential, and with the ability to expand our services and software offering set in a meaningful way. About 18% of our revenue is solutions-focused today, but just to give you a feel, we think entitlement is probably closer to 35%.
Understanding the technology stack is a really important part of understanding how we set up IIA in the pure-play automation of Honeywell. On the left-hand side of the page, I'm showing an overly simplified version of a tech stack for automation. But generally, to achieve automation, a customer first requires equipment at their site. Then that equipment generally has measurement or sensing technologies either designed into that equipment or set in a standalone instrument. These are the technologies that collect data, and then they deposit that data into a data lake - in our instance, Forge. And then the controls and the software consume that data to deliver automation. The new IIA is a slight departure from how we've generally set up the business groups in the past. Normally in Honeywell, we move vertically. We own the really valuable parts of the tech stack, and then we do critical mass to really drive differentiation, as Bal just described in buildings or what you'll hear from Ken and Jim in process. What's really cool about IIA is that we're unique: we go horizontal. We own the sensing and measurement portion of the tech stack. We collect the data that enables automation. And this is a really fragmented but extremely valuable part of the tech stack, especially when you play in highly regulated or highly specified use cases, and that's our core business. The horizontal setup will allow us to pursue meaningful white space both inorganically and organically. Just a reminder, we're a $4 billion business in a $35 billion space. So with our new configurative focus, we're free to invest in new products in high-growth end markets, in really attractive spaces with great cash flow margin, and capitalize on our pooled investments that are applicable to these common business models.
Just to bring to life our solutions a little bit and where they show up across industries: as a sensing and measurement platform, we're designed into a lot of instruments and a lot of equipment. We tend to show up everywhere. Inherently, we cover a lot of geography, but I want to point out a couple of use cases or industries that we'll continue to focus our organic and inorganic efforts towards. We make critical sensing technologies for highly regulated industries. Industries like aerospace, industries like utility, industries like life science, where I partner with Jim and PA to deliver a differentiated offering. And then we make sensing and measurement technologies for highly regulated use cases in less regulated industries. Semiconductor is a great example. Industrial is a great example. Petrochemical, where we team up with Ken to deliver a differentiated solution, is incredible. These are just a few examples of how our products and solutions drive mission criticality in our markets and across the world.
So in summary, IIA is an extremely differentiated business with many tangible proof points. 90% of our offerings are certified either to very tight specifications or to regulatory requirements. That makes us competitively advantaged. Our solutions have a high cost of failure and are a small part of the overall bill of material for our customers, which makes our customers reluctant to change. And this enables deep domain expertise and customer intimacy that solidifies our relationships across a very vast and growing install base. And that intimacy and that install base serves as a launch point for more life cycle services and solutions. So to give an example, one of the parts of our portfolio that's extremely differentiated is our sensing business. Most of the sensing portfolio is highly engineered solutions that are designed into products, whether they be OEM systems or many Honeywell instruments. This makes the business extremely sticky and gives us multi-year visibility into revenue tied to our customers' product life cycles.
And so to bring that sensing story to life a little bit, let's take a look at our ultra-high-force sensitivity sensors that our customers use to ensure reliable medication delivery for healthcare patients. A good example is Fresenius. So Fresenius, along with a lot of other medical device makers, sells millions of infusion and dialysis machines every year. These are regulated devices that are FDA certified. Healthcare facilities use these to really identify potential events that would block a fluid pathway of medication. The solution is mission-critical for patient safety. Fresenius's sensors can simply touch a fluid delivery line and identify these events, enabling our customers to deliver really reliable solutions. The sensor is mission-critical in the ultimate of high-risk environments. It can mean the difference between life and death for a patient. These customers have been trusting us to design these sensors into their equipment for many decades. The risk of change for them is massive. If I'm on the other side, I'm not trusting anybody else but Honeywell to continue to design these sensors as we have for decades. Plus, these customers get the knowledge that the unique sensing elements are made in our owned and operated wafer fab in Richardson, Texas, which is a competitive advantage in this industry. Last year, we made 200 million unique sensing elements alone in just that fab.
Okay, so here's another example of IIA's highly differentiated capabilities: this time in gas detection in the semiconductor fab. So most of you know that semiconductors use a host of highly toxic and flammable gases to create wafers, right? Monitoring for gas leaks is mission-critical, not just for human safety, but the accuracy of that measurement is so important because uptime in fabs is worth $2 million of productivity an hour. Honeywell's comprehensive gas detection system is the standard for hazardous gas detection. We are the specification in every single semiconductor manufacturer across the world. And again, we benefit from having done this with these folks for multiple decades. And that enables us to partner and offer life cycle solutions. So it's an opex and a capex solution - it's the gift that keeps on giving. But these are just a few examples of how our products and solutions support mission-critical applications across a wide range of industries.
And so before I hand it over to Jim and Ken, I want to leave you with a summary of what all this means for IIA's future. The opportunity for these businesses to finally be in a home with similar business models is massive. Over the next three years, the revenue of this business is going to grow mid-single digits, and we'll reach 25% operating margin. And so to tie that back to earlier in the presentation, it's a drastic change in our revenue growth fortunes, but also 500 basis points of segment margin expansion in the next three years. And it's not back-end loaded - we feel very bullish about the second half of 2026 and 2027. We're going to do this by focusing on three key revenue levers in the Honeywell growth algorithm that Vimal talked about. First, we're going to increase our exposure to high-growth verticals through a combination of NPI, channel expansion, and go-to-market. As I talked about earlier, only 15% of our business is exposed to high-growth verticals today. But as we shift our mix, we're going to stay true to our core and really expand in highly regulated environments where we have unique differentiation, which means the right to play and the right to win. Second, we're doubling down on investment, full stop. In the last 18 months, we've increased our R&D investment by 13%, and over the next three years, we're going to do another 15 to 20%. Like Bal has done with buildings, we are going to turn this business into a new product introduction machine. We are going to relentlessly focus on building solutions that really drive customer value and give solutions to our customers that they want. We'll do this in our core, where we know we already have relationships with these customers, and we'll do this in close adjacencies to our core where our technology has an obvious fit. And then third, as we grow that fast install base through number one and number two, we're going to compound customer value by delivering more solutions and offering set. Look, as a part of these larger businesses, we did not focus enough on solutions. And we talked in our tech demo today about different solutions for aftermarket that we're going to be able to do. We highlighted Safety Suite, which is a software service that's based on CLSS. Some of you may not know, but I was the president of the fire business in buildings when we launched the CLSS that Bal was talking about. Bal, of course, has supercharged it. But Safety Suite is based on that CLSS. This is a core competency for Honeywell - one that we know how to do, and one that will do really well. And then last, on the right-hand side of the page, we'll apply Honeywell Accelerator to all that we do. The operational excellence that's not been a focus in these businesses is absolutely fertile ground.
V
Vimal Kapur1:27:59
Clear path to expanding margins through better pricing, productivity, and stranded cost reduction through all the portfolio moves that we've done in IIA. But we'll apply a milestone funding approach to this. We'll responsibly invest, but we'll do it in concert with growth. The productivity that's in these fertile grounds will allow us to not just expand margins but also simultaneously invest heavily in the growth of this business. And when we start growing, look out. The thing that I'm most excited about in this business is the leverage that exists in it. Look, these are extremely high variable contribution margin businesses. So as the revenue starts to turn, the operating leverage that exists in these businesses is incredible. So the refocused IIA as a sensing and measurement business is primed to reach its full potential. And to my 20,000-ish IIA colleagues around the world that are sitting in watch parties right now in Shanghai, in Pune, in Dubai, in mines, Raleigh, Charlotte, Munich, Houston, in Richardson, Texas. I can't wait to create value with you guys. So, thanks so much for your time and I'm going to hand it over to my dear friends Jim and Ken to talk about PAT. Please welcome President and CEO of Process Automation, Jim Masso, and President and CEO of Process Technology, Ken West.
J
Jim Masso1:29:50
All right. So to start, something you'll know a little bit different with this presentation. There's two of us on stage. Ken West who leads our process technology business, myself Jim Masso who leads the process automation business. Now in my almost one year with Honeywell, I knew before coming in how incredible the technology of this business was and I was excited to be a part of the transformation. But nothing has been more amazing to me than the transformation I've seen over the last almost 12 months. At the intersection of the deep domain knowledge and intellectual property informed by 141 years of innovation in process technology, paired with the unique and leading software and automation capabilities in process automation where we're at the heart of every one of our customers' operations. Now, this was clearly illustrated to me earlier this week at the Honeywell Users Group in Phoenix that I just got here from where we had a little over 600 of our customers and a number of our partners, Nvidia, Google, Cisco, all excited to partner with us and the enthusiasm was incredible. The value we're unlocking by bringing these capabilities together is amazing. The transformation is having a direct impact in our customers' operation every day.
K
Ken West1:31:15
And I can say, Jim, having been here at Honeywell over the last seven years, I've been a part of that evolution as we've gone from performance materials and technology to energy and sustainability solutions and now to process automation and technology. And you're absolutely right. It is different. It feels different today as we really unlock the value of the cross-sell opportunity through our combined offerings and we are driving differentiation through that distinct domain expertise.
J
Jim Masso1:31:44
Thanks Ken. Now there's a lot of things I wanted you to take away today but here's four to start. The first is this is an incredible market opportunity and 30% of that market opportunity we're in these high growing verticals where we have deep domain expertise in LNG and life sciences and low-carbon solutions and grid infrastructure and we're systematically cross-selling across all of Honeywell technologies enabling end-to-end life cycle value in a way that no other company can. Our installed base is massive and we're continuing to create value across over 28,000 assets and monetizing that even further with Honeywell's unique Forge infrastructure. Furthermore, we're expanding margin through the Honeywell operating system, both in operational excellence as well as adding additional service capabilities across the long tail of life on these assets. Now, let's talk about the business. A $6.4 billion business with again end-to-end life cycle solutions across both physical and digital applications. We served last year over 4,197 customers in 72 countries with again software and automation capabilities that are defining their operation with differentiated domain expertise in the critical verticals we play. Amplifying that value with connected solutions with AI and a platform enabling enterprise level impact across these critical verticals where we have these unique capabilities.
K
Ken West1:33:22
You know Jim, that's actually where the real power unlock comes in PAT. Domain expertise you mentioned at the beginning and when I think about the other solutions that are out there in the marketplace, this is where we truly are unmatched. No one else in the industry can bring together the capabilities of truly physical twins. I mean, hundreds of pilot plants behind the scenes getting true data, merging that into our operating system.
J
Jim Masso1:33:53
Yeah, Ken, I completely agree. Now, let's talk about where we play. These are some of the markets we're in as PAT and one thing you should see immediately on this slide, these are critical industries. The risk of loss is massive. Customers have to look at safety, resiliency, and ensuring when they make these massive investments, they've got the right strategic partner to bring it through. Our services and expertise is amplifying that value for every one of our customers. And then we're connecting it with digital solutions that further enable value. Not to mention, we have over a quarter century of cyber security experience. And what we're able to do is take our unique process knowledge and direct telemetry to do things in cyber security no one else can using AI and other advanced solutions to keep ahead of the curve and keep our customers' OT infrastructure safe. Not to mention, a lot of companies are talking about autonomous operations. We're already doing it. Embedding critical intellectual property and years of data directly into our customers' control systems, allowing them to improve outcomes, improve yield, and operate with a lot more certainty. Now, I'm going to pick two, although there's many, where we're cross-selling across all of the reported segments in Honeywell. The first is life sciences. And I'll talk a little bit more about this today, but our building automation, industrial automation, and process automation businesses all play a critical role in this end market. Grid infrastructure is another one where we're seeing a lot of growth. And we're across the entire energy value chain of the grid from creating energy to our control systems being on over 50 gigawatts of installed base of power to our grid management capabilities with our smart meter business that sits in industrial automation. Not to mention in process automation we do behind and in front of the meter energy storage with energy management systems that enable micro grids as well as on-grid automation. Furthermore, we pair that capability with our building automation business enabling virtual power plants and more scale and impact to a number of these energy management solutions. Now let's talk a little bit about the portfolio and what makes it up. The first intellectual property, unique domain expertise in our process technology business where we have unique knowledge of our customer system all the way from inception through the end of life. Not to mention a robust and durable services business and our catalyst and absorbents constantly increasing our customers' profitability and yield. Not to mention aftermarket services that spans across the entire portfolio. Again, life cycle relationships with these customers, constantly moving them to the upper quartile of operations. And then our automation and control systems, again, extensive industry experience, unique software capabilities, and we take our domain knowledge and directly embed it into some of the most reliable solutions in the world. Now, you then pair that with digital and cyber security where we maximize and elevate the customer value. These solutions allow us to unlock more incrementally. And just process automation alone when you take our services and software got around a billion dollars of ARR. Again, differentiated solutions that stick with our customers throughout the life cycle.
K
Ken West1:37:20
All right. Well, one of the exciting things in process automation and technology is truly how we go to market and what we deliver to the customer. So you heard a lot of great things about our domain expertise and why we go with customers. But what does that customer journey look like? Many of you know the value of Honeywell UOP. This is 112-year-old legacy of technology, engineering and expertise. This gets our foot in the door many times two to three years before a project whether it's a refinery, a petrochemical plant, a new renewable fuels plant or an LNG plant is even starting with construction. So once our foot's in the door, we have the start and we bring on top of that right at the very beginnings of the project the capabilities of merging all of that data that we have, the analytics and the know-how behind the scenes, the domain expertise. We merge that with our automation capabilities. We commission the construction sometimes in a modular basis in challenging countries around the world. And then it doesn't stop there. Now we take that installed base as Jim said over 28,000 units around the world. And that installed base, we monetize it for ARR recurring revenue out into the future. We have the benefit of not only building these plants but we provide consumables things like catalyst and absorbents to the plants that are going to provide that life cycle. This really feeds into and builds out the growth algorithm that Vimal spoke about in the beginning of the presentation and why this growth is so powerful. And so just a few proof points of why we win when we're out there. Well, today about 70% of all the fuels anywhere around the world and gasoline are actually produced on Honeywell UOP technology. We're in fact in more than 23 of LNG installations. So when you think about why we did some of the acquisitions that we did, the process technology business from Air Products or the Sundyne business that we brought together to build that end-to-end solution, we were already in 40% of LNG trains with our pre-treatment technology. We added this together, we get end-to-end solutions. And not only that, all of these installed solutions around the world give us a capability to automate that installed base. We're automated in more than 700 of those customers. And in fact, that includes not just energy, but it also includes high growth industries like life sciences when we're in eight out of the top 10 medtech companies. So, how does the growth really come together? Well, when we take a look at it, this has been an industry that we recognize has been somewhat lower growth, low single digit and cyclical over the history. When we bring together these new capabilities that are unlocked in PAT, we are able, we are moving into higher growth verticals, verticals like LNG, low-carbon energy and life sciences. We are going out and monetizing that installed base that we talked about providing an avenue for new connected solutions for driving recurring revenue as we go forward. And the thing I'm most excited about is we're driving true cross-sell synergies. And when we do this, these synergies allow us to be in at the beginning. We're not getting into a price war as we go down and we drive that application and we broaden the scope later in the project.
J
Jim Masso1:40:55
Yeah. You know, one of the things I get really excited when I see this slide because I know the impact it's having on our customers. We're unlocking outsized margin for Honeywell, but major impact for our customers.
K
Ken West1:41:07
Absolutely. And there's no better place to think about that than within LNG. And as we've expanded our capabilities in LNG, we take a look at this broader offering. And the broader offering brings together as I said not only over 40 years of experience in UOP pre-treatment and developing LNG capabilities. It also brings the acquisition we did of compressor controls in our automation business. It brings together the acquisition of the Air Products liquefaction technology and it brings together the Sundyne technology. Now we have an integrated end-to-end solution that is turnkey. It takes away the risk of and mitigates the risk of budget. It takes away the risk of schedule. We can provide a one-stop shop for our customers to come in and do the project with us. But I think what's important as you look at the verticals to the right is we remain focused in this business on a balanced approach and on the 70% that's core. When you take a look over to the focus on the left as well. So yes, we're going into high growth verticals. Yes, that's adding to our growth, but we're remaining focused on the core of the business. And I also think that separates us a little bit from where our competition has been because we have not moved up and down through the different cycles.
J
Jim Masso1:42:26
Yeah. So, another high growth vertical where we're having a huge impact where we've quietly become the largest life sciences business in the markets we serve at around 600 million of revenue. And this one's really interesting. We're serving both biopharma and medical devices with over a million users just of our quality software alone. Now to kind of bring this to life, I was talking with one of our large biopharma customers last month. They have over 300 treatments they want to bring to market. Some of these treatments are lifesaving with AI used in drug discovery and all of the advancements in research. They're looking to bring these technologies to life. Now, challenge number one, speed matters. Bringing these treatments to life in a predictable way is essential. And when you bring building automation, so looking at the facility, we're going to be manufactured in process automation, enabling the actual process to run with industrial automation, actually measuring the process. You're able to bring these treatments to market faster, building a new facility in a way that no other company can enable. Now, quality. Two reasons why this is so important. First is we're talking about more challenging manufacturing operations. In biopharma, we're talking about culturing treatments in human cells. Small variations can have a major impact to the predictability of the operation. Not to mention the second ensuring that when you make this large investment and we're talking about almost $300 billion of onshoring of life sciences manufacturing in this country alone over the next 5 years. These are big investments and when you make them they need to work. So bringing environmental control together with process automation and then our quality software that ties this all together and allows continuous improvement enables these offerings to have certainty on their operation and enabling a quality that no other company can unlock with these combined solutions. And then lastly, energy optimization. So I talked about grid infrastructure. These have an environmental footprint. They need energy. They need water. So, looking at our building automation business and our process automation business as well as our ability to manage energy in and out of the facility with our industrial automation business, we're able to scale these operations in a sustainable way. This isn't just changing one facility. This is fundamentally changing our customers' business model and enabling a revolution in life sciences. Now, we need to talk about our installed base. A massive installed base of over 28,000 systems. As I mentioned before, more than half of our business is in the aftermarket. We have a large services installed base and that's growing. Now, when I add that, we're also adding connected, which is growing at a rapid rate. Now, you'll see in process automation, only 14% of our systems are connecting, but that is growing quick. Same thing in process technology around 13%. And what we're able to do as we connect what is an increasingly robust model, we're able to unlock incremental value. The first I'll mention is resilience. So OT cyber security, these are critical assets. Honeywell's OT cyber security solution is unique. Again, we're using proactive solutions to help monitor a scaling threat. Furthermore, we're enabling outcomes, unlocking enterprise insights that are critical to our customers' operations. And then a critical thread at every single site workforce. Every scaling process facility is struggling to fill the talent gap. And these systems unlock incremental understanding and capability within each of these systems. And then with process technology directly embedding intellectual property with our connected plant offerings, engineering services, understanding catalysts again, ensuring resilient operations, enabling our customers to do things better. This is a long-term impact. Now let me hand it over to Ken to talk a little bit more about this.
K
Ken West1:46:32
Actually Jim, just even on this slide I'll say this. It's exciting to me. This is where this starts to get to be exponential growth. If you looked at these numbers, that 1075 of connected plants for process technology just a couple years ago, what would that have been? It would have been zero. We wouldn't have had any. And you see how many of those are getting recurring revenue contracts. So, this is where we've taken that investment that we've made within Honeywell Forge. We've unlocked that with our capabilities with process automation and we've really built a combined offering. So, when you ask what makes it different, that's what makes it different. Now, I'll go into just maybe a brief story. We saw the customer testimonials early because we can come up all day and say how much we have an offering that works together but are the customers seeing it and they really are. I had the opportunity about 18 months ago to meet Mr. Jangoti who you saw in the customer testimonial and I met him in Italy for dinner and we talked through some of the expansions that he was doing within his refinery and he knew Honeywell UOP very well and we were a hook that got us in to help with the expansion of his refinery, one of the largest in the world. But what I can tell you is this. Once we got through that conversation and he understood the data we were collecting on other facilities around the world, he understood the 100 process plants we had in our R&D centers that were literally mock-ups running 24/7 of almost every refinery in the world and the fact that we were bringing 3.5 billion data points a day off of these. He all of a sudden it clicked on him. The value was there and he said, 'Look, I really want to go with Honeywell.' And not only that, he took contracts away from others, but the automation side of the business and brought this as a combined offering. That's when it clicked for me and I realized, wow, we have something powerful here. As we take a look at what this means for us as we go, we talked a lot about the growth levers here over the last few minutes between Jim and I. We're unlocking that incremental growth through high growth verticals like LNG and low-carbon energy, life sciences. We're monetizing this broader installed base and we're also going and managing that cross-sell with folks just like Mr. Jangoti and what we were able to do there. But what we really are driving more than that is scalability, leverage and margin improvement. Our capabilities when we go into these higher growth industries, we have a differentiated position. Our position at coming together with an end-to-end solution no one can match that provides us the lever to be able to drive the margin that's there. I can tell you firsthand this is working. As I stand in front of you, we shared in some of our public earnings releases a little bit about the order rates particularly within process technology. We have very good line of sight into the future in this long cycle business. We are seeing order rates that are there and predicting that they will drive future growth. We've been driving higher than 1.2 book to bills over the past few quarters and this is going to drive very good result and very good growth in this business in the second half of 2026 and beyond. So, I'm incredibly excited to be here. Thank you so much for a few minutes to listen. And with that, I am going to invite Mark and my other colleagues up to the stage to do our first Q&A session with all of us. Thank you.
J
Jim Masso1:50:03
Thanks everybody.
M
Mark Maluso1:50:32
Good. Okay, great. So, we're going to spend the first 10 minutes or so addressing some key questions we get from investors in each of the segments. And I promise you, we're going to open it up to Q&A as promised. So, well, maybe we'll start with you. Every investor meeting we have, one of the first questions we get on building automation is how does the business grow 7, 8, 9% every quarter and the second question immediately goes to is it sustainable. So maybe we'd start there.
V
Vimal Kapur1:51:00
Yeah, thanks Mark. I mean it's no secret a couple years ago building automation was not performing like this and it's really about the transformation last couple of years around customer centricity, speed and effectiveness of innovation and then having the absolute best talent empowered to do what they do best to get it done and that has really allowed us to do this and we've committed this business to continue to do that for the years to come.
M
Mark Maluso1:51:25
Excellent. And then maybe sticking with buildings, maybe just talk about the levers to grow margins. Obviously issued some pretty good targets for segment.
V
Vimal Kapur1:51:34
I mentioned a little bit about this. In fact, a couple years ago we walked into the factories and everybody was talking about oh we need to knock this wall down and expand if you're really going to be driving the growth and so on. So we challenged our team and said just think about how we rethink about that, how we reuse the space. And in fact, a couple weeks ago was visiting one of those factories and it's helping us. This is one of the factories that's driving the highest growth right now, close to double digits. And when you walk into that factory, you think that business is slow because they have taped off all these empty areas. And they said, you challenged us to through lean and continuous improvement and kaizen projects to reduce. We've done it. Tell us what else is going to come. Keep going this business. That's just one example. And then obviously in the rest of the business and R&D and in demand generation capabilities, we've made all those investments. We are where we need to be to deliver our commitments for the next three years. So when the volume comes in, it's going to have a really great leverage for us along with the acceleration of our post-connected offerings and the margin capability that those would bring.
M
Mark Maluso1:52:45
Excellent. Great. Pete on IIA, you've talked about IA being a bit of a turnaround story. So maybe as you step back, how could we help investors get comfortable that this business is going to sharply inflect the mid-single digit and obviously strong margin expansion?
P
Pete1:53:00
Yeah, I think I wouldn't disagree with any skepticism because over the last couple years it has been a negative 4% CAGR story, but you know the portfolio moves that we made, the focus is really important. And just if I was just going to go back to the basics for a second, you know, Vimal talked about our markets growing at 3%. I told you that our on-time delivery was 45%. So when that happens, you don't participate in market growth. And just really fixing our operations. I truly believe the market's going to grow at 3%. Feel really good about that. I feel good about our ability to fix our operations and participate in the market growth. And then when you do that, you can actually get a couple points of price. And so, that should be a flywheel, right? That we get a couple of points of price a year on top of that market growth. And that's before we even start talking about the growth algorithm that we talked about, the move to higher growth verticals, the investment in new products, and the services and the software. So, I feel really confident about the growth on the margin expansion of 500 basis points. I go as far as to guarantee it. I feel really good about where we are, where we sit right now and the opportunity ahead for the businesses and then the operational leverage. Feel really good about it.
M
Mark Maluso1:54:21
Excellent.
Great. Maybe quickly move into process for Jim and Ken. Obviously as you noted we've spoken a lot about the orders and backlog growth in your business and that we expect a sharp inflection in the back half to sort of high single digit growth in your business. So obviously it's somewhat tough maybe for investors to understand that especially what's going on in the Middle East. So maybe just take a minute talk about what you're seeing and why the confidence in that growth inflection.
K
Ken West1:54:44
Well first just given the events even in the last few days my thoughts are with all of our partners that are in the Middle East and operating in the Middle East every day. It's become a very challenging place. I've been over there over the last few weeks. I'll be back over there next week. What I can say is this that the nice thing about energy is the demand profile behind it and the fact the world needs more energy tomorrow than it has today. And when there's a disruption in one area, we see upticks in other areas around the world. And so that is absolutely occurring. We've seen refurbishments, catalyst reloads that may not have happened. So we're seeing a return to that activity. And then very unfortunate, but there's many facilities across the Middle East that are our technology and our equipment that have been impacted and we're going to be brought in to help do the refurbishment and rebuilds that's already getting started. We're already partnering with many of those and so we see that as a tailwind for us.
M
Mark Maluso1:55:38
Great. Okay. And then Jim, starting with Vimal's presentation, we talked a lot about the enhanced focus on some of these higher growth verticals. So maybe just dive a little deeper for everyone into life sciences example.
J
Jim Masso1:55:49
Yeah. You know, when you think about unlocking the power of focus and the partnerships we've been able to have across all the businesses here represented on stage, it's amazing, right? I mean, you think about the problems our customers are trying to solve, right? They have to have absolute assurance when a facility is built, it's going to do what it was designed to do. And so that environmental control with the ability to directly measure the system and then run that process with a quality thread with our Trackwise quality again allowing this feedback loop to keep improving and scaling operations. This is going to be one of the backbones that the life sciences industry is built on for decades to come. This cross-sell is doing something where we're all using a lot of the same tools. We're all on similar software. We're all connected into this Forge platform. Again, these businesses together are having a real impact in how our customers do business.
M
Mark Maluso1:56:46
Excellent. And maybe just on the high growth vertical as well, maybe you can talk a bit about you mentioned data centers going from nothing to 4 to 5% of revenue. So, what is it that BA does in that space?
V
Vimal Kapur1:56:56
It's about how you show up and you have to have end-to-end teams focused on it that understand that space and then you have to make sure that you position your offering in a good way. If I think about data centers, we have the number one solution for advanced fire detection in data center and we added Ion Tamer for lithium ion battery fire detection to that. In building management systems, we're leveraging Niagara to help our customers drive through the integration within the building domain control. And then on the access control side, we have some of the most complex global networks of access control that our OnGuard platform does. So showing up understanding what it takes for your customer to succeed and then making sure that we position our offerings to help them deliver what they need to deliver to their customers.
M
Mark Maluso1:57:46
Excellent. Great. Before we open up for Q&A with everyone, just maybe one last question. And we often get asked even after all the work we've done that's been why do these businesses still belong together and I think from our perspective one of the things that binds them into the cross-sell opportunity. So maybe just in 30 seconds from each you one tangible example on the cross-sell opportunity in your new start at the end Ken.
K
Ken West1:58:06
Sure for me in process technology it's domain expertise. What makes us differentiated is the fact that we truly have the technology, the models behind the scenes that are going to augment the pure play automation of Honeywell Technologies.
J
Jim Masso1:58:22
Yeah, I look at the certainty we can provide again the domain expertise in process technology coming in. It has been fantastic to work with customers. Not to mention, bringing our capabilities with the building automation business to data centers, with Pete's business to semiconductor fab, right? These are just incredible impacts that no other company can do.
P
Pete1:58:45
Yeah. I just say in a word, everywhere. We're a sensing and measurement business. We're embedded in all of these businesses. But, if I had to pick one, I'd choose semiconductor. Since we've become really intentional about showing up as one Honeywell, our business leads in semiconductor because we are the specification for gas detection. And just last week had a great conversation with a major semiconductor player who a lot of equipment runs on simply batteries in the fab and had a really great conversation about Ion Tamer which is off gas detection in BA's business. So there's a lot there.
V
Vimal Kapur1:59:27
Well everything is a building and factories are buildings. So in the case of Ken's business and process technologies, what we do in some cases is very hard for other people to do. So we leverage that high differentiation to bring in building automation along with process technologies and data centers as an example. Liquid cooling requires a lot of new sensing capabilities that did not exist and Pete and his team are developing some really compelling solutions there. We're able to bring those and then in Jim's business we're able to bring that high level control system of systems and bring that approach along with PLC controls into the data center space.
M
Mark Maluso2:00:10
Excellent. Great. So let's move to the live Q&A and I just ask that everyone introduce themselves and our hand to the mic. So maybe we can start with Julian Mitchell of Barclays.
J
Julian Mitchell2:00:25
Thank you. Julian Mitchell, Barclays. Maybe Pete start with you. If you think about the operational side of things in IIA you mentioned the OTIF's very bad. So maybe help us understand on some of those operating KPIs like what should we expect as the rate of improvement. Also you had that page 52 which had some maroon boxes but masses of white space around it. When we look at that is the assumption that the white space will be filled in through M&A coming up and that block will be very kind of fully covered in a few years time and then lastly who are the main peers that we should think about comparing you with in the segment whether aspirational or just who you fight with day-to-day.
P
Pete2:01:16
Okay. Yeah. Cool. I'll take those in order Julian. I think the first one is really just about customer satisfaction. With Vimal leading Honeywell he's made it and he said it at the outset, everything that we do and we talk about is customers and customer obsession is a real thing and so if that means putting in $20 million of extra inventory on a bet that we're going to make that up in second margin that flows the cash flow, that's what we're going to do and we have the latitude to make those sorts of decisions. So the big things we'll look at is customer sat, we'll look at delivery, we'll look at time to resolve our quality cases is probably a bigger deal than our quality metric right now. So there's a lot of things that feed into that but ultimately we're going to judge ourselves on free cash flow margins, operating profit and revenue growth. Second question I forgot, the white space. Yeah. Look, we're going to do both, organically and inorganically. Where we see an opportunity and together we make the decision to go inorganically, we're going to go inorganically. Organically, we're probably going to stay a little closer to our core than we otherwise would. Become more important to our existing customers. We've got still a lot of places that we can go in aerospace and in data centers, solutions that we don't have today where the customer uses or we've got a spoon. Today, we're going to offer the fork and the knife, and the salad fork too, right? We have that opportunity to do that and that's a higher right to play and a right to win, a higher probability win. So, we'll probably do that. And then of course, we've got some work on paying down debt, reducing the interest expense, and once we get through that and Mike and Vimal will say we're ready to go, we're working a list of high value targets. In terms of competition and peers, we're pretty broad space. We've got point competitors everywhere, but I think of us more as like a if you think about a peer business, an Ametek, a Teledyne, an IDEX. Those are the kind of quality of businesses that we have, the kind of cash flow that I think that we can put up, the Roper business for example. Those are the kinds of people that I would say the best way to look at us is think about it from a peer perspective and not competitive because there's no one company that we compete with in every place that we play.
M
Mark Maluso2:04:01
Great. Leave it there. I go to Scott Davis right on the end.
S
Scott Davis2:04:08
Thank you guys. Pete, to what extent will you integrate these assets? I mean they're very different, but you also seem to have a lot of confidence that there's some synergies. So to what extent will they stay decentralized versus having some level of command and control centralized?
P
Pete2:04:26
Yeah, I mean we're going to follow the accelerator playbook, right? And so for me, world-class processes across engineering where it makes sense, operations, supply chain where it makes sense, productivity on variable costs and supplier negotiations, to an extent, our pricing processes, right? We'll do that. Offering specific R&D, we want to be very close to the customers for those business units. So, we won't touch that. It'll be more on the operational processes and that's how we're going to drive the margin expansion.
S
Scott Davis2:05:06
I'm just curious just if each one of you can give a 10-second answer as we keep this flowing, but why is price so much easier to get today than three years ago. It can't just be new products. There has to be more to it than that.
V
Vimal Kapur2:05:19
I can start. Price is ultimately about the value that you deliver and the ease with which you're able to do pricing as to how much value you're delivering. Value delivery, new products is a big part of it but how you do your job every single day when your customer asks you a question, when you deliver something to your customer, the speed of innovation, all of those come into the value creation that you do for customers. Specifically in building automation that's true. For some of the other businesses, what we sell into our channel is less than 20% of the cost of our channel to go do something. To the extent that we are that 80% is sitting in the labor and design and engineering, to the extent that we are able to go and tap into that 80% and help them make that 80% lower, that gives us a lot of opportunity to create value.
P
Pete2:06:07
I could add maybe as well we have different tools today than we had then. So if I think about it 3 years ago we were developing the tools we're using today. So we have some of the best tools I've seen out in the industry in terms of real time looks at what our raw materials are at a SKU level at a base raw material. We saw very quickly we had built out a model as the impact of tariffs came on and these real world models that we have and the skills give us the tools behind the scenes as we're running our pricing reviews to know exactly where we need to be. So I just think the speed of decision-making is increased with the tools we have behind the scenes.
J
Jim Masso2:06:40
Yeah. And this thing around mission critical matters. I mean we are in really high impact environments across all these businesses. And so you think about some of the lower end of the spectrum of automation. We're in these critical facilities where again everything we do has to work. It has to deliver an outcome. And so when I look at what we've been able to do with price, I completely agree with what was said. I think we all talk a lot about our operating model, how we get effective scale, but the markets we're in, we're having a real impact. We talk about this cross-selling, we really are doing things that others can't and so that directly correlates to how we position in the market.
V
Vimal Kapur2:07:20
I just wanted to draw to your point on how much of commonalities in industrial automation businesses and what processes made common. I want to draw a parallel to building automation business. While Bilal's business serves same end market, our channels in fire, security and BMS are unique. We don't share any channel partner. So, Bilal has unique offerings for each one and each channel, but back end is common factory pricing process. We are replicating the same model. It's exactly copying the same model where it appears everything is same. But in reality, it is not. In fact, we do not share channel partners for the reasons we'll appreciate and the scale is highly replicable in industrial automation. So I want to clarify that this is not a new invention. We're basically copying what we've always been very successful.
M
Mark Maluso2:08:16
Let's go to Dean Dre of RBC.
D
Dean Dre2:08:22
Thank you. Appreciate all the color here today and what you all did to put this together. I'd love to hear a bit more about the statistic that Vimal gave on new product vitality. It, you know, the mid-40s is an extraordinarily high number for an organization. I'd love to hear just briefly from the team. How do you manage it within your business, your incentives? And is there any concern about cannibalization as you maintain such a high level of new product introductions? Thank you.
V
Vimal Kapur2:08:54
Why don't we start with Paul?
P
Paul2:08:56
Yeah, sure. I'll touch on it. The importance of our offering management and we've put a lot into our offering management community at Honeywell. When we think about innovation, we can engineer anything. I grew up at Honeywell, I first started Honeywell 22 years ago. We never fail because we cannot come up and engineer the solution. The trick for us and the challenge for us is to make sure that we are working on the right thing and that's why we spend so much time with our operating management team. And to your question about the incentives and so on, they are running the many businesses within the larger ecosystem and they're getting compensated just like a GM would on topline and bottom line free cash flow growth. So that allows us that focus. We've done operating management in the last couple of years has really helped us to turn the corner on the effectiveness of our new product offerings. And your question about cannibalization and so on, our core is very strong. So as we work on new exciting ideas like Forge connected building which is completely new and some of the other things we talked about today, we make sure that we keep an eye on our core because that core is so crucial to keep going and this is how we make sure that the vitality and that's where the vitality comes in that people will want to continue to buy these traditional products as we layer in new solutions on top of them.
P
Pete2:10:24
Yeah, I would say on that one too, we measure it not just in vitality, but in net new, right? So it's a net NPI number and so vitality is always then going to be a little bit bigger because your core is shrinking and you're intentionally shrinking that core to get new products. So it's not just the one metric, but they work in concert with each other.
K
Ken West2:10:46
Yeah. I think as well in the long life cycle businesses, we have put a distinct investment in some of the longer cycle research as well as new product innovation that's going to come out in the one to two years. So we monitor our investment very closely and we have a very strong feedback loop to say when is a project working and when is it not working so we can make the decision.
V
Vimal Kapur2:11:05
Decisions and be nimble with that spending, and we've seen that, and that's reviewed even on a monthly basis at every level of our organization.
M
Mark Maluso2:11:14
Excellent. Let's go to Jess Rig of Vertical Research right in front of you.
A
Analyst2:11:19
Great. Thank you. Good afternoon everyone. So we can all probably clearly understand that connected is good and connected with ARR is even better, right? But as long as I've been doing this, Honeywell has been an installed base harvest the installed base play, right? So we've had all this technology innovation. We've got Forge, etc., etc. But we heard a lot of good stuff about the customer outcome. The outcome to Honeywell is obviously embedded in the guide that you're sharing with us, but I'm wondering if you could give us some context on that. A piece of installed base that goes to something you're servicing regular way, old way, to now connected with ARR. Some way to think about the context around that, whether it's points of organic growth or something along those lines. And then separately, Ken or Jim, can you just give us a little bit more color on the energy cycle that might be unfolding in front of us and whether that gets you the promised land on the organic growth all alone without everything else you've talked about?
C
Customer2:12:20
Yeah, both are good, Jeff. I can give you a little bit on both. First off, a great example is one I don't know if you happened to see it in our demonstration over here or not, but as we're connecting to each of these process units, we're learning a lot more about it. One example where we're changing the customer outcome is on digital imaging of catalyst. As many of you know, catalyst is something that a customer puts into a refinery every one or two years, sometimes three to five years, depending on the product. And it's a very nice cycle for us because it provides a revenue stream. In the past, customers had to pull a sample out of the bottom of that catalyst unit, send it to a lab, analyze it. Many times by the time they realize the catalyst was bad, the refiner is already losing efficiency. It's already starting to go down and has a problem. We're now through our connected solution able to do that every day, let the customer know exactly when they should change the catalyst or if they have a plug somewhere in the system, and let them know they should be proactive. We have another customer running a PDH unit. This is a unit that provides plastics from crude oil, and they were having all kinds of problems. Both Vimal and I were down to meet with them. There's a big challenge with it, and we've been connected to that unit, put our engineers down there, been able to fix the problem, and shown that we can bring that up. Those are the kind of examples I can share with folks to drive this integrated growth. So that's the first piece of where we're seeing the customer outcome. It's an exciting time to be in the energy industry right now. We're seeing really almost unprecedented growth in certain areas. The time that we put the investments in place to do LNG, we had done the strategic research ahead of time to understand it was an attractive play, but I don't even think we realized how attractive that was going to be with the need for more power and particularly with the need to move power between continents. So that's going to continue to unlock that growth and provide better results here in the second half and beyond.
V
Vimal Kapur2:14:15
Yeah, it's important to mention that a lot of businesses are being disrupted by many of the new software capabilities that are coming out, AI, right? So, if you think about where we're unlocking this massive value, there's domain depth across all of these businesses, and you very uniquely in our cognition demo over there — if you haven't seen it, come see me after — we're putting that domain depth directly into our control systems, directly into our automation, whether it be a building, process, facilities, doesn't matter. The impact we're able to have on our customers' operations, depending on the industry, it's a wide range, but we're often talking tens of millions of dollars of immediate incremental difference for some of our automation solutions that are augmented by this domain depth. And again, because of that position, a lot of these new compute capabilities are really augmenting our capability and allowing us to get into markets in a way that no one else can. It's kind of interesting, this cycle of disruption. And I knew this coming into Honeywell, but it's been pretty incredible to see it play out over the last 11 months. It's driving a lot of value direct to our customers, which is where we're focused. Okay, maybe two quick ones. Go to Nicole and then end with Cap.
M
Mark Maluso2:15:29
Yeah, thanks. Maybe Nicole Blaze from Deutsche Bank.
A
Analyst2:15:34
Maybe just following on from Jeff's question. You shared that within process automation and technology, the connected systems percentage is kind of around 14%. I think AR was similar, 14, 13, 14. That struck me as a little bit low versus what the potential could be. So could you talk about that opportunity? And then in the same segment, my second question is just how often do you guys work together today when it comes to cross-selling with your customer base and how often could you work together in the future?
V
Vimal Kapur2:16:05
I think I speak to Ken more than anybody in my family. My wife's probably watching and thinking yeah, it's constant. It is absolutely constant. And I think Ken can talk a little bit more about how quickly we've been driving these solutions across the business.
C
Customer2:16:21
Yeah, absolutely. The nice thing here is as Jim came on, we were really developing this kind of joint offering and it came right at the right time where we were getting to pull in the connected capabilities. So we were pulled in almost immediately with key customers. Many times we'll travel to the customers together. Sometimes we'll divide and conquer with the customers as we can show both sides. So I do think from a customer point of view in a customer space, it's a single offering. Now the backbones behind that are very different between the two businesses and that's why both of us are up here. It's a bit different how you develop molecules and process technologies versus how you develop the new automation systems. But I think we have the best of both worlds as we bring that together.
V
Vimal Kapur2:17:04
And on that, is it fair to say that the time spent together and the pipeline, but the real benefit is still to come because you guys are working really well together right now, but the benefit is...
C
Customer2:17:17
It is, and that gets into the first part of the question: you're right, that's really low. I mean, we connected our 1000th plant, I think it was on December 17th. We're now at 1075, as you saw. We're connecting plants almost every day. We're just starting to see that ARR ramp up. Customers are now starting to see the benefit. This has very much changed. A couple of years ago, many customers didn't recognize what that was or what the value really was. They're starting to now, and I do believe this will be exponential as more and more customers see it. We're also playing into a couple of really important macro trends across the industry. One is labor shortage. Many of our customers just don't have the experienced control room operators to continue to run, and they're losing some of their engineering expertise and talent to retirement. We're coming in and helping augment that existing workforce with these capabilities. So you're dead on. It's going to be a lot of opportunity in the future coming off that low base, and we're going to be able to solve it together.
M
Mark Maluso2:18:17
Okay, great. Big line with Andy, Cap with the city.
A
Analyst2:18:22
Hey guys. So Pete, you talked about 500 basis points of margin improvement in three years. That's not a lot of time. So do you need some of these bigger initiatives to kick in, NPI sort of accelerating, or focus on high growth markets, or can you just get it from operating leverage? So is it back-end loaded or not? And then maybe just quickly for Bal: you talked about the high growth regions, 25% of the business. It feels like you talk about it like it's the 2010s, but the world has changed a bit. So China may not be the growth driver it was before, but it's doing well for you. So have you shifted at all what high growth regions need, or is it still kind of the same?
C
Customer2:19:04
I'll start with you.
V
Vimal Kapur2:19:04
Yeah, I'll start on the operating expansion. It's all within our control, and this is why I feel so highly confident about it. I think we get there with low single digits to almost no growth just on the self-help stuff. And then growth will obviously supersize that or be a part of it, or we would take some of that and reinvest it as we're growing. But I feel in control on the margin expansion and feel like we could do that at low single digit growth.
Yeah, on the regions, the good news is with the new organization we have and regional focus, all of our regions are growing. China and Europe have long been slow, but for us they're growing quite nicely. In fact, Europe is showing up in the mid single digits and we expect that to continue. Your question about how things change: the fact that we have capable teams empowered to make their own choices and innovations will help us to do that. Take the example of our Middle East and Africa region. A couple of years ago when we talked about growth in that region, it was all about the investments happening in Egypt. Well, last week it was all about Saudi Arabia and Northwest Africa. Our teams anticipate the growth, and they have the capability and the empowerment to make sure they are ready for it when it happens. We see that dynamism in how our team approaches it across all of our visions, and the customer centricity helps them continue to deliver on that.
M
Mark Maluso2:20:40
Excellent. Great. Let's leave it there. We're going to take a quick 15-minute break. We'll get back here right about 3:35 to kick off with Sesh. Thanks.
N
Narrator2:20:47
Please welcome Chief Technology Officer and President of Honeywell Connected Enterprise, Sesh Vincadu.
S
Sesh Vincadu2:21:00
Welcome back. To let you know, being with the company for 31 years, it's a great day and a great beginning to rewrite the chapter of Honeywell along with Vimal and the leadership team. I feel both excited and fortunate to do so. I met many of you at CES and also at AHR along with Bal. So great to connect, and I would love to spend more time this evening. Forge: why Forge matters. I'm sure the question you heard from Vimal, you heard from all the four segment CEOs — they talked a lot about Forge enabling their services growth, software growth, how that's going to be the future and foundation for driving automation to autonomy. For me, there are three or four things that matter from a customer standpoint. Number one, imagine or reimagine the future. Buildings, plants, data centers, critical infrastructure are not going to be just connected — maybe that's what all of us have done in the first six or seven years. It's going to be more intelligent, adaptive, and increasingly autonomous. I think that's the future state our customers are going to demand in the name of the outcomes they demand. Second, if you look at our history for a century, we have automated the physical world. How did we do it? It's a combination of installed base asset with domain knowledge, and we brought Forge to really drive the outcome. Third, for me and for us, Forge is that intelligence layer, and it brings this interesting two dynamics: a deterministic model. Many of you would question what that is. As a control system company for the last 140 years, a company has to have a control law to deliver 99.9999 percent. Those algorithms that model predictive input parameters from sensors and actuators have to deliver predictable output all the time. With all of that, there are four things we have done differently that are very real in Forge. You see that frictionless connectivity. We saw our customer environments are fragmented: data is fragmented, systems are fragmented. We connected our campus in India. When you walk into that building, you need to connect 14,000 assets — not easy; they require specialized protocols that require certification. When we sat on it two years ago and looked at how long it takes to connect any of those buildings or an industrial plant, we said close to 150 days or 150 hours. It wasn't clicking because we were working with system integrators, and they would lose interest and lack the technical skill. We brought that down to less than a day. And not only that; in the last business, we had 14,000 system integrators. We have taken Forge Academy to train them, handholding and supporting them across the region. That's cooking. Second, we use the word ontology. It's not new for many of you; we hear it from software companies like Palantir and others. We used the word domain knowledge, but for us it's codifying the domain knowledge that AI understands. That's what we've been doing in the last year or so. Third, our control systems are built for the regulated and safety industry. We are proud about that. AI itself needs guardrails. We speak a lot about the guardrail, which we believe the control architecture in Experion and EBI is a control guardrail for us. The last one: with our cyber business, we believe we will be the bridge between IT and OT world. Three things I would ask us to remember: it's all about data, domain knowledge, and a deterministic model together. It's going to be about speed. I think we spoke a lot about the speed of innovation. I'll give you a little more teaser about how we are retransforming our company. There are two chapters. Chapter one, 2018 to 2024: we enabled connectivity, brought visibility, and sold a lot of remote services for our customers. Customers believed in it, and we brought a lot of value additions for them, for us. But there was one thing it lacked: contextual insights around our install base, because you're dealing with bits to atoms. That's the difference between traditional AI and physical AI, and that's where we saw we could do more because that's where you can deliver outcome. That led into 2025. Last year, we said physical AI was real. If you were at CES last year, Jensen set the tone on physical AI as a new reality, and we said we need to take the lead. In the last year or so as you look at it, it's not just another compute box; we absolutely believe it has the category to bring compute with controls and the ability to contextualize using ontology. It's a new beginning that we are starting to tease you with. So what have we done? From 2025, the number of connections we've had in the last 12 months was much larger than in the first five or six years. One reason was frictionless connectivity. Second, once we connected, the next thing was how to move up the value chain, not just selling services or a software upgrade, but an outcome. This is a real pivot point where physical AI became a reality. I'll talk more about partnership and give you a teaser on how we are trying to do this. Now, with that, the Forge business model is evolving. There are four ways to see this evolution. Look at 2020 to 2024: we focused on connectivity, selling digital services on top of our install base. That's there in the billion dollar ARR we talked about. We have grown our services portfolio; we've brought in other assets like Sparta and 3DM. So there was a high focus on connectivity upselling services. Look from 2025 onwards, which points to what Bilal said: we had more connections from sites, customers, and assets that accelerated. From there, our focus was all about selling software as a service. Customers were asking us to run their operations better, so asset performance management, predictive maintenance, carbon energy management, cyber — a lot of software evolved. The final category is automation to autonomy. We believe it's a closed-loop operation. Customers are expecting us to deliver on certain outcomes. This is an interesting pivot, and you'll start to see some of the demonstration later this evening. It's the beginning of a new reality, and that realization is going to be a tremendous growth opportunity for us moving forward.
There are two or three case studies I want to talk about before jumping into the automation economy. Take digital services. We built this business on the process automation traditional services portfolio. We had a traditional reactive support model, and over a period we were able to connect to our install base: 660 sites, 350 customers, 130,000 assets. What does it do? One: direct visibility to our install base. Two: we were able to upsell some of the new product portfolio and digital Prime Assurance 360, but it also helped us improve our cost to serve. The business is growing despite some core erosion; we were able to keep up. This is important because it gives you a hook back to your install base to upsell more software and future possibilities. What Ken and Jim talked about — a connected plant cannot happen without hooks back into your install base. This is replicable for our buildings portfolio and for industrial automation. A second case study, organically built: CLS. Bilal talked about it. You heard Pete referring to it. This is a connected life safety services business on top of fire. Fire was working with system integrators, selling panels and services, selling outcomes which were compliant, manual-driven compliance outcomes. What we were able to do in the last eight or nine years is a $130 million software portfolio with $40 million ARR growing at a rapid pace. We moved from remote operation, compliance response, human-driven, to digital alarm transmission, AI assist, with integration with RapidSOS. That business is transforming. We believe this is replicable for our gas detection business and utility business moving forward because you deal with similar system integrator dimensions. Now, case study three — automation to autonomy — is an interesting one. We've spoken about autonomy as an industry for two to three years. For process automation, our customers are clear: can you eliminate the variability in operator handling of abnormal situations? It's in the public domain. We have a demo coming up with a Middle East customer; they've been very happy partnering with us taking Experion and Cognition. On the building side, it's 10 to 15 percent operational efficiency — energy performance, operational performance because of nuisance alarms from multiple systems, cyber, comfort performance. There are four or five KPIs, but directionally, they show that 10 to 15 percent improvement is needed. Interestingly, there are two stories before I jump in. At CES 2025, Nvidia launched DGX and AGX, supercomputers at a price point available for every automotive player. We sat with them and said if that's available for every car, can we bring that category into every building — commercial or industrial plant? We were looking for a brain behind a building, similar to a brain behind a car, to drive autonomy and action. Over six to seven months, we built both the compute and the AI engine as a full prototype. Around September, we showcased it to our board with the initial idea of Forge Cognition and a few use cases. At CES, within a 12-month period, we sat down with Nvidia's leadership team; Vimal was there, and we talked about the future prospect of building autonomy in action. Jensen's leadership team pushed us back, saying we should have a lighthouse customer. Vimal being Vimal, he said yes, we need one — why can't you be the lighthouse customer? I was the CTO sitting there not knowing what we were committing to, but here we are. To give credit to the Nvidia team, they took their Voyager headquarters campus and handed it over to us on February 6th. Along with Mahul Patel and Greg Turner, technology leaders, we pitched the vision and what we could do. It was on our install base. We were able to get Cognition up and running. It does three things. The box is powered by Nvidia's Blackwell architecture. It has Omniverse to simulate the entire campus: you can emulate and simulate the building connected through its assets. It has Nvidia's NeMo, Cosmos, reasoning, and Gemini models, and it's autonomously running. Let me take you live to the Voyager campus to show what it does. Zooming into the Nvidia campus in Santa Clara, it's a 750,000 square foot area with close to 1,000 assets — a combination of BMS assets and security access control. What you see as virtual reality is Omniverse-powered. You can pick any asset to see its real-time performance. For me, this is a ChatGPT moment for the industrial world as a technologist. You have the opportunity to interact directly with the building. You ask: how much electricity have you consumed? The Voyager headquarters data point shows that 30% of their energy spend every month was during peak load, which is an issue in California. I presented to their GRE head two weeks ago; he's seriously looking at whether they should have battery energy storage to optimize spend. One of the biggest pain points is nuisance alarms everywhere. You can interact with the building to ask how many nuisance alarms came from the security system in a week: close to 5,000. They need human operators in a SOC clearing every single false alarm. We built a semi-autonomous agent that goes back, looks at the BMS system, and found that over the past month, 85% of alarms were nuisance alarms. The agent gives the operator all those alarms so they can see what they are, what the facts say, and what insights there are. Eventually, the system can be trained to provide more recommendations, but it also gives the operator an opportunity to mark certain alarms as junk or spam, similar to email. If the operator trains the model three, five, or ten times, there will be confidence to give control back to autonomy. The next big thing is the security system: 98% false alarms. In one building we're not touching right now, there are 250,000 alarms per quarter, requiring 14 to 15 people per shift to clear them. This is an interesting one: you're dealing with security, so camera inputs have to be fed in, and the SOC should be able to determine if it's false or not. You interact with the building, deal with an algorithm, and reinforce the model or the process. This is a great use case to give you a first-hand perspective on how we are approaching autonomy. We demonstrated this in our Bangalore campus. The head of GRE initially wasn't sure what we could do. But after presenting last week, they gave us six more weeks; if we hit the KPIs, I hope we can deploy across their entire campus, and we may have a press release. But I want to talk about partnerships. These things are not possible alone. There's the Nvidia partnership. You've seen me at Dell Technologies World last month. Google's partnership started two years ago. We brought in Gemini 1.5, 2.5; we've rewired a number of things. What you're going to see in our Cognition is Google Distributed Cloud, which is like GCP. Thomas and his leadership team have been working with us for two years. We asked him for a short video about the partnership and how he sees contributing to the physical AI transformation.
T
Thomas Kurian2:40:01
Hello everyone. I want to start by thanking Vimal and the entire Honeywell team for inviting me to join you today. When we announced our AI partnership with Honeywell in 2024, it was centered on a mutual vision to realize and accelerate the path to autonomy for the industrial sector by combining Google Cloud's leading AI capabilities with Honeywell's industrial expertise and install base. This means bringing AI into the physical world in a way that can help buildings, plants, utilities, and other industrial environments move from traditional automation and static data to self-managing agentic systems. For example, Honeywell Forge provides the industrial software foundation and operational data from buildings, plants, and utilities, while Google Cloud and Gemini help process that information, identify patterns, and support better, faster decisions. This enables organizations to move beyond automation to autonomous systems that can sense, reason, and react in real time. Our partnership is critical to shaping the future of physical AI and supporting the infrastructure that businesses, communities, and economies rely on every single day. At Google Cloud, we're fully committed to our strategic partnership with Honeywell, and we look forward to shaping the future of physical AI together. Thank you once again, Vimal, and the entire Honeywell team.
S
Sesh Vincadu2:41:40
To sum it up, Forge is here to stay for driving the physical AI transformation with partnerships in place. For me, automation to autonomy for the future has three fundamentals: assets need to work harder, people to work smarter, and processes to work more efficiently. Those fundamentals are important to enable the future buildings, plants, and industrial operations that can see, think, learn, and act — which is the fundamental for autonomy. I'm really happy to take this evolution forward, and we'll be happy to share more later this evening and connect with all of you. With that, I'm going to invite Mike Stephenak for the next session.
N
Narrator2:42:34
Please welcome Senior Vice President and Chief Financial Officer Mike Stephenak.
M
Mike Stephenak2:42:41
Good afternoon everybody. Thank you again for being here today and for your support. I realize it's been a long session, so I promise I'll be quick, but I think I understand why they always put the finance guys last in these sessions. Vimal and the team took you through our strategy, and I think they gave you a really good overview of the business and how we think about the future. In the next 20 minutes, I'll give you a little more insight into our financial framework. But before I do that, I want to have a quick moment of reflection because I think days like this require that. I've been with Honeywell now for about six years. I've been the CFO for about 16 months, and I can tell you I have never seen a team more committed and excited to deliver on our commitments and mission. We talk about our VOE scores and attrition, but it goes beyond that. We have people who left us over the last five years knocking on our doors wanting to be part of the story. It's extremely exciting. And look, I'm not a very outwardly excited person — I realize that, especially if you put me in a room with Mark Maluso — but I am extremely excited about our financial framework, our strategy, and what we're going to deliver for our shareholders and customers over the next three years. So with that, let's recap the day quickly. Vimal talked about our transform and simplify portfolio. This is going to deliver higher, more profitable growth. Our legal team and business development team spent the last 18 months deleveraging our balance sheet, which is unlocking our cash flow and helping our G&A costs. We are rapidly eliminating stranded cost and going beyond that. I'll talk about it — it's a significant driver of margin expansion for us over the next three years. All the presidents talked to you about refresh NPI, better offerings, being closer to customers. Everything we have done over the last 24 months makes me more than comfortable committing to delivering 10% plus EPS growth through 2029. Honeywell prides itself on execution. Before we talk about the financials, we have to acknowledge how much the team has executed because it's been largely unnoticed but has a significant impact on our financials going forward. Let's start with industrial automation. Industrial automation, as Pete said, is now a pure sensing and measurement business. This business alone will deliver 100 basis points of margin expansion for Honeywell over the next 12 months. More importantly, Pete can now keep the team focused to deliver not only margin expansion but growth and think about expanding the business inorganically. The Solstice spin-off made us less capex intensive and less cyclical. By the way, Solstice is up 60% since it launched in October. What a great story for the team and the shareholders. We divested over $2 billion of legacy liabilities over the last 18 months. It's a significant tailwind for our cash flow and G&A in the automation segments. There is a reason Ken and Jim talked to you together today. Their teams this year alone will deliver over $100 million of commercial synergies just between these two businesses, and we're really just in the early innings of this journey. Finally, Confluent is making excellent commercial progress, and you'll hear about it in the second half delivering on its strategy. Once again, I'd like to congratulate Raj and Nitesh and their teams on a very successful IPO last week. That business, as you'll see in our second quarter financials, will sit on our books at $7 billion. So if you think about optionality regarding cash flow and capital allocation, it's a big help going forward. Here we are: a pure-play automation company delivering mission-critical solutions in building automation, industrial, and process automation industries. The key word is mission-critical. The nature of our products and solutions allows us to have lifecycle relationships with our customers. Most of our products have to be certified and specified. More importantly, these products allow us greater pricing, more predictable revenue streams, and getting closer to our customers. But this is just the beginning. Let's talk about where we go from here. Our value creation engine has three pillars. I realize this is on par with our peers in terms of top-line growth and margin expansion. What's exciting to me and compelling is that this growth will come early, and there is a very good chance for us to over-deliver on this framework. I'll talk about each pillar in a minute. Both top-line and margin expansion will be underpinned by a more meaningful shift towards services and software and annual recurring revenue. More importantly, the 60 basis points of annual margin expansion is just operational expansion. We have over 200 basis points of margin expansion coming structurally from removing stranded costs and driving the portfolio actions we talked about. Let's talk about each pillar. I think this is the most consequential page of today's presentation. I'm really excited about the growth framework because, as you know, we undergrew in past years, but that's changing significantly. Let me go through each piece. On volume, we should grow 4% a year. We talked about NPI, higher growth verticals. I'll talk a little about software annual recurring revenue. But I'm a data person, so let me give you some data points I'm seeing. Pete is a very humble human being; his business has now delivered high single-digit growth for seven quarters in a row. His fire business launched over 30 NPIs last year. His orders today are high double digits. This business has momentum not only in data centers but in every vertical and region where it operates. Pete has turned the corner; it's really a story of self-help. The business is delivering better for customers, starting to introduce NPI, and the team has focus and mission. Finally, process automation technologies — we've talked about it for three or four quarters. That business has been building a project backlog, and that backlog is converting. We are mobilizing our teams and starting to deliver these projects. This is a multi-year cycle; most of our projects take three years to deliver. Our LNG business is sold out for the next three years. And by the way, catalyst volume is coming back. In the second half, catalyst short-term demand will be up more than 20% versus the first half. So I'm really excited about this setup because all of our businesses have momentum, and strong momentum. On price, we learned a lot about the art and science of pricing over the last three years. Our models are better and much more dynamic. We're closer to our customers and understand how to price. For better or worse, pricing now reports to me for the last nine months, so I can give it the right level of visibility and drive it when needed. But I'm confident we will deliver 3% plus pricing over the next few years. On M&A, I'll have a slide later. M&A will drive 1% incremental growth. All of our M&A is accretive to our growth. So why are we not growing 6 to 8%? Well, it seems these days we have a 100-year flood about every six months. So I am assuming a very healthy level of contingency to withstand all the geopolitical uncertainty and issues we face every year. I have two more slides on top-line growth I want to touch on: one on ARR and one on M&A, before moving to margin expansion. Let me start with services and software. Our services and software business is about $7 billion today, or 40% of our business. Recurring revenue is about $2.3 billion, and software ARR is about $900 million as of 2025. As the team said earlier, we will grow services and software from about 40% to 45% of overall revenue mix over the next three years, and software will grow at about 3x the rest of the business. We like this revenue model a lot. As we mature Forge, look at connected, and start analyzing our install base, we realize we have a massive opportunity here to lean in and drive incremental growth. This growth is also accretive to us and gives us a lot of leverage. Our incremental cost to scale this business is actually minimal. We've studied it; on 15% revenue growth, our compute cost grows about 2%. So we get really good leverage. Now let's talk about M&A. Our M&A strategy — bolt-on M&A — is doing extremely well and is core to our strength. The team has done an excellent job identifying targets, vetting them, and bringing them on board at the right multiples. The businesses have done a really good job integrating them. All of the M&A we've done since 2023 is accretive to growth, is beating revenue synergies, and delivering on return on invested capital. Take Air Products LNG as an example: next year, this business will be a half-billion-dollar business and is sold out for the next three and a half years. We'll continue to do M&A in the future, but we will be very selective and continue to strategically supplement our businesses where there is a close adjacency or strong fit. Let's move to margin expansion. I can guarantee you Honeywell has not forgotten how to expand margins. We will deliver about 20% segment margin this year. We have a very clear path to expand about 200 basis points over the next 12 months through structural actions. On top of that, organically, we will expand another 60 basis points a year. And 60 basis points a year has a ton of contingency and optionality in it. So if you calculate this data, it becomes very clear that 24% is not only achievable but actually beatable, and it gives us optionality for M&A, investments, and contingencies. How we think about the 60 basis points: we have plenty of optionality depending on the market. As I said, price should be 3 to 4%. We're improving mix with more NPI and cross-sell, giving us better leverage and expanding margins. But for me, the biggest opportunity is still in cost productivity. It's not only stranded cost; we're going much further beyond that. I'll give you an example. Honeywell still has about 700 legal entities. We can operate at 300. Over the next two years, we will eliminate 400 legal entities, which is a significant source of productivity and margin expansion. Today we still have about 10 ERP systems. Over the next two years, we are migrating to two — a significant source of simplification and productivity. Finally, if you think about using AI productivity tools and how to deploy them at scale, we are doing that. So we have good momentum on this.
V
Vimal Kapur2:57:37
Services. Today our shared services penetration is about 40%. Over the next two years will be over 70, and that's where you get really payback on the productivity on your AI investment. So we feel really good about this margin expansion while we're also taking out stranded cost and we get a lot of question on stranded cost. What is it? How much is it? When you going to take it out? etc. So I'm pleased to say today our stranded cost is only $290 million. Just think about it. It's $290 million on over $20 billion of revenue. More importantly, we'll be taking this cost out, remaining cost out in the next 12 months. We already action about $200 million of that through repositioning other actions. It just needs to show up in our run rate. And then we have about $85 million of cost left that we'll take out next year by simplifying our structure and getting better penetration in short insured services. So our fixed cost is going down by about 500 to 600 bips from 25 to 27 while we reinvested and stepped up our investment in R&D. So I think really good story on cost. So with that, let's talk about EPS. And look, to me, the $6 EPS in 2029 of 10% drop, this is table stakes. I really have two questions to myself. It's not whether we can hit it, but by how much can we beat it? And this EPS growth is coming in early years, meaning it's frontloaded. So I'll be super disappointed in next year if we don't grow EPS by 12% plus. And to that point, the $4.05 for this year, there's still a lot of opportunity to beat that as well. So the teams are working really hard to deliver that and I could assure you that the growth is coming sooner versus later. You don't have to wait three years to see it and it's operational. This is all through above the line items: volume, price, mix, productivity, everything we talked about today. So with that let's talk about a few minutes about cash and capital allocation because obviously those are extremely important to our future. So cash we will be 80% free cash converter this year. We will be 95% plus converter in the second half of the year. There just a lot of things went on in the first half of the year that we had to manage. You think about it, we're raising $16 billion of debt, we're in the process of retiring $21 billion of debt, we're separating $140 company and creating two companies over hundred billion market cap over the next few years. Just a lot of complexity that we had to deal with: transitory interest costs, taxes, and also the conflict in the Middle East. We had some pass bills in the first quarter. Now I am convinced we are 95% free cash flow converter going forward based on all the structural things we've done. We're paying out our debt focusing on that's going to help our cash interest. Our tax rate going forward is about 19%. It used to be 22%. That's significant source of cash as well. And we have higher quality portfolio that is going to deliver better cash flow. And finally, look, our folks are coming off the separation work, including myself, we're getting more focused on cash. So I'll be focusing a lot on cash over the next 18 months. I can promise you that. So, what are we going to do with all this cash? First, we're going to pay down debt. We're managing our debt and that leverage ratio to below three hopefully by year end. In the midterm, we'll continue to invest in capex. Our capex should be about 3% of sales. It's lighter than used to be, more like 3.5 to 4. And then medium-term, we also obviously will focus on returning excess capital to shareholders. Our dividend payout ratio should be about 35%, which is on par with our peer set, and we'll focus on about 1% share count reduction. And then we'll continue to do bolt-on M&A. Ticket size will be for us bolt-on about 2 to 4 billion of the purchase price, but it will be thoughtful and it will be patient. There is no urgency, but we'll continue to add assets strategically just like we did with access solutions, just like we did with LG. So with that, in closing, I just want to say we have created a very unique pure-play automation company, and from my vantage point, this company has a very, very good financial profile and financial framework for the next three years. And I'm confident that with the team you saw today, we're not only going to deliver this financial framework, we will beat this. So with that, I would like to invite Viml, Suresh, and Mark back on the stage for the final Q&A. Thank you.
M
Mark Maluso3:04:02
Good. Okay. Let's start right in the middle. Mr. Sprag.
S
Sprag3:04:10
Thank you very much. Somebody said white space earlier, I think it was Julian, but you really started off very early with your interest with the comment on discrete. And then also in the process pitch, we didn't really hear a lot about M&A, but you got sort of big white space maybe in field instruments and some other places. So maybe just spend a little bit of time on what your strategic priorities are now as you try to take the company up to the next level.
V
Vimal Kapur3:04:49
I would say the two biggest priorities: one is we need to strengthen our IA portfolio, but it has to be done thoughtfully. We've built this portfolio with a lot of effort in sensing and measurement, so we're not going to excursion here and there and create an unrelated portfolio. But we will absolutely pay more attention to that. If I move beyond that, the two things I focus on are vertical-based offering M&A. What we've learned in hardware is that it takes just one or two offerings to give you tremendous opportunity in a vertical. Look at the LG business acquisition which changed the whole profile of our business, and we added Sundyne subsequent to that. If you look at our hospitality segment, we have a big play in hotels. We always did the thermostat and the hotel room business for 10 or 15 years, but when we acquired the access solution business, we got electronic locks which have digital identity linked to those locks. So all of a sudden we became so critical for the hotel. The point is one acquisition can change your whole profile. And those eight verticals we have identified, which I talked about – semiconductor, data center, LNG, hospitality, and so on – that's where I want to focus on how we bring more strength so that our story goes hand in hand. We want to grow in those verticals. Can we find more space inorganically to grow in that? And last but not least, I am a big believer in frontier technology. Frontier technologies have an important role to play in our businesses. Think about we have made two acquisitions in cybersecurity in a very thoughtful manner. OT cybersecurity is still a nan business, but if we continue to invest in frontier technology, we will be the leader in that space. We made two acquisitions in that. We made an acquisition in fire detection. We were the first company in 2017 to make a fire detection for data centers – a fact which is not well known under AM's leadership. Now of course it is benefiting us today because nobody would have put a bet on early detection of fire in data center in 2017, but we did, and we made detection of the lithium battery off-gases 3 years back. That's frontier technology. We need to know about it because they are disruptive. You need to stay ahead of the game, which means we need a deeper understanding of our segment. So I think that's our fundamentally our playbook: strengthen our IA business, continue to have our vertical story building together, keep an eye on frontier technology, and as we generate more cash, we will responsibly spend it and do it in a thoughtful manner.
M
Mark Maluso3:07:21
Go to Nigel Cox of Wolf Research.
N
Nigel Cox3:07:23
Thanks for the intro, Mark. You sound very confident on overdriving the plan. So I'd be curious if you could emphasize where you think the best opportunities are for overdriving – I'm guessing the margin expansion. And on the margin question, can you talk about the drop-through and incremental margins on the ARR and recurring services? Because I'm guessing that's going to be higher margin. And then on the process side, you're only going to 25% margins by 2029 versus 24% in 2024 or 2025. Why is there limited opportunity there? Thanks.
V
Vimal Kapur3:08:07
Yeah, a lot of questions. I would say the reason I feel so comfortable about the margin expansion is that in many ways, our margin expansion is not dependent on strong topline growth. With whatever we are guiding at 4% topline growth, we still can get the majority of this margin expansion. This is because of us taking out the stranded cost but also going beyond that. It's really about our structural simplification across the company, and with now having a cleaner, more focused portfolio, we can drive a lot of that. Second, pricing discipline at Honeywell has gotten much better over the last two years. We learned a lot about pricing – how to be more attuned to the markets, how to price regionally versus globally with one cookie approach. We're closer to our customers, and our offering is better, which allows us more pricing. So I think the margin expansion is largely derisks. It's really about can we get how far beyond 24% we can get. As far as the incrementals on software, they are going to be really high. We invested a billion dollars in Forge. We're not investing as much anymore, and that's why those incrementals on software revenue are higher than our product incrementals. So we see a lot of opportunity there. In terms of growth, all three businesses have momentum, and it's really strong. IIA is different because it's all about self-help, so Peter is going to grow for a while at this mid-single-digit rate without even considering too much of the market itself. Process automation technology cycles are multi-year cycles, and they're on the cusp of it. And Bilal is taking share across the world; he regionalized first in Honeywell and has been on this journey for three years. His growth is driven by offering. The PNT segment, we have assumed that Johnson Met the acquisition pulls our margins down but the rate of change opportunity provided is very large. So it's a little bit of short-term math works against us, but then the rate of change opportunity – that's why we acquired it. So 25 is a little bit if we take it out, the numbers look different. It's more of a math.
M
Mark Maluso3:11:02
Let's go to Azure over Bank of America.
A
Azure3:11:06
Thanks so much. Just a question on your install base and getting better attachment rate. So who does the service in building automation and industrial automation? What kind of people perform the services right now, and what's the strategy for increasing your share of the wallet with your customers?
V
Vimal Kapur3:11:26
Yep. So Andrew, if you look at it, let me start with building automation then go to industrial automation. Building automation: 60% of our revenue comes through channels. Two years back we said we have no entitlement for any service there. We ship the product and they should serve it. That sounds logical. Then 40% install base we own because we sell projects, and we have a large service business on that. Our first inning of Forge was to connect our install base and make our service contract more digitized. Then we said, who stopped us from asking service business from our channel partners? Whose thesis was that? It turned out nobody's thesis; it was a self-imposed ban. Now our Forge is open to our channel partners. They can sell connected building to their install base. When they sell it, they have to pay me a license fee. We have opened an academy to train our channel partners on how to sell Forge. It's a big transformation for them. Our classical system integrator grew up to sell fire system, security system, HVAC. We are saying go and sell this IoT platform. They obviously said that's hard; we will train you for that. But every time you sell it, you have to pay me a license fee. Great example is the connected life safety solution business in fire, launched in 2019. It generates more than $100 million revenue from recurring revenue, but that's the engine which grows the product business because our channel partners are so dependent on our software to configure their product that it's unlikely they can move to anybody else. So the compounding effect of that is really high. Same is now moving towards industrial automation when we look at our install base of gas detection, which is very similar to fire detection – it's a hazard to humans. We are replicating that model, building the tools by which our customers can remotely inspect these gas detectors and configure them. It's early innings, and we will repeat the same process. It's learning from one and transferring to other. My confidence is that the ARR growth of 15% from a base of about a billion dollars will require us to constantly innovate and generate extra revenue.
A
Azure3:13:40
And just a follow-up question. It sounds like pricing embedded in your medium-term forecast is three percentage points, which sort of implies midpoint of volume growth is two. Am I correct? And it seems not much macro acceleration is embedded in that.
V
Vimal Kapur3:13:58
That's right. I mean that is correct, and I think that's really where the opportunity is for us to overdrive. Yeah, that's why we show the hedge of 2%. I mean, look, inflation wants to go up. The thing we can't do is we don't want to forecast next four years of price. So we say our prices stay in the 3 to 4% range, but I and Mike know it's in that range for '26 and '27. It's in front of us. Can I say that? I don't know. Maybe inflation cools down and it becomes 2% or 1%, but we are then ready with higher NPI efficiency to still grow our revenue 4 to 6. So it's one variable we control in our growth – new products – and one variable we don't control – inflation which drives up pricing. We'll manage the two and deliver the 4 to 6. Do we have a hedge on it? Yes, we do. But if we plan a strategy in which we don't plan any hedge, I think we are not being responsible to making our commitments.
M
Mark Maluso3:14:57
Okay, great. Let's go to Jar Nathan from DA. Jamie, you're over here.
J
Jar Nathan3:15:04
Yeah, thanks Mark. So I had a question for Shere kind of in terms of Forge. What's the go-to-market strategy here? Do you have a separate sales force or is it connected with the different segments? I would think the skill set for a sales team would be different for selling Forge compared to the last two years we took a go-to-market sales offering management. It's under Bal, under Jim Masso and Ken. We believe that is a very important pivot as part of our connected enterprise redesign that we have gone through because central team will own the whole platform operation innovation partnership. And to that point, Balal and Jim and others are completely rewiring the skill set that's required to sell software new business model, and there's a mix that is happening on an ongoing basis. I completely agree that's a new muscle that we are building. That's a journey we have learned through. So your question is absolutely right. When we started Honeywell Connected Enterprise in the first phase, we said we need a separate, very smart people who can sell software. Turns out that thesis was wrong because it creates an internal conflict in one organization. So we made a decision in early '25, late '24, operation '25. All those sales people have been moved to all four segment leaders. They are very smart people. They know how to sell. They need offering which this guy makes. Do we need to upgrade our sales force? Absolutely. That's our future. We want to sell services and software. So let's solve the real problem to upgrade our sales force progressively versus putting a band-aid to say I think you are not so smart, I'm going to hire some extra people. I don't think that really works. We acknowledge we took a detour here and come to this world, and this is really working for us. Our confidence factor is high. The limiting factor for growth of ARR is innovation. Salespeople are smart; they'll always sell what sells in the market. If the offering is creating value for customer, they want to sell it. So if we are innovating, if we have the right set of proposition, and have high confidence ability to think through innovation engine, we are on the right trajectory. It's hard, but we will do it. Thanks. And just as a quick follow-up, so to the earlier question, would it be possible to be a little more selective on the project side given that it's a slightly margin derivative overall if the channel partners effort succeeds?
V
Vimal Kapur3:15:58
That's a journey we have learned through. So your question is absolutely right. When we started Honeywell Connected Enterprise in the first phase, we said we need a separate, very smart people who can sell software. Turns out that thesis was wrong because it creates an internal conflict in one organization. So we made a decision in early '25, late '24, operation '25. All those sales people have been moved to all four segment leaders. They are very smart people. They know how to sell. They need offering which this guy makes. Do we need to upgrade our sales force? Absolutely. That's our future. We want to sell services and software. So let's solve the real problem to upgrade our sales force progressively versus putting a band-aid to say I think you are not so smart, I'm going to hire some extra people. I don't think that really works. We acknowledge we took a detour here and come to this world, and this is really working for us. Our confidence factor is high. The limiting factor for growth of ARR is innovation. Salespeople are smart; they'll always sell what sells in the market. If the offering is creating value for customer, they want to sell it. So if we are innovating, if we have the right set of proposition, and have high confidence ability to think through innovation engine, we are on the right trajectory. It's hard, but we will do it. And I would just add to it: in our process business, that's where really owning the lifecycle product lifecycle relationship with the customer, we a lot of times design the chemical process and the IP on it for our customers. So before we even build anything, the customers will come in to us and ask us to essentially engineer the outcomes for them, chemical outcomes as far as their feed, etc. So the channel model there wouldn't work.
M
Mark Maluso3:18:51
Go to Scott Davis.
S
Scott Davis3:18:54
Um, Mike, how do you cut 400 legal entities without having your tax rate go up?
V
Vimal Kapur3:19:02
Yes, so look, I mean, we obviously we're working through it. It's really we're changing and thinking through how we're going to operate in countries. We operate materially in about 70 countries. We have countries where we have pretty legal entities. So we just have massive qualification of legal entities like Germany. We have 30 legal entities in Germany. I guarantee you we don't need 30 entities in Germany. So we have some of the frictional tax coming our way as far as trying to simplify it. But that's already calculated in the context of what we're trying to do. And as far as our simplification, the low-hanging fruit is pretty large. I mean if you look at it, one thing we did not pay attention to is Honeywell has made a lot of acquisitions over the last 15, 20 years. We did not pay attention to eliminating the legal entities, and what we are realizing is that you don't need those legal entities just for the basic transactions. That number is like a low-hanging fruit out of the 400 reduction is significant. And then comes the difficult portion of the tail where the fractional tax will come in, and their team has to be thoughtful on how to do that work. The motivating factor for us is very clear. The motivating factor was we created Solstice and Aerospace from scratch. Aerospace has got 100 legal entities and I can't stomach it. We need 300? There's no reason. When we create a new entity, they have such a pristine business, and the remaining co tends to carry the burden of history. I think we can do it. It's just going to be a lot of effort. But I think structurally we know how to execute that. And a lot of this is also simplification not necessarily externally but internally within Honeywell. We have a lot of intercompany transactions etc. That's really eliminating this noise, that's where the leverage comes in if you will, or the productivity.
M
Mark Maluso3:19:48
That's helpful and I just wanted to clarify: will there be some fine-tuning and tweaking to the incentive compensation program? Executive compensation.
V
Vimal Kapur3:20:10
We're working with our board here; that's going to be one of our key topics coming right off as we become a standalone public company? The answer is absolutely yes. I think we need to make our compensation align to the strategy which we are presenting to you. I haven't discussed with our board of directors. It's too premature for me what it'll look like, but directionally it'll look like the things we talked about. Our compensation should link to what we committed to you; it should be directly proportional to that. So there's an opportunity here, and I'm going to work with all our directors to make it happen.
M
Mark Maluso3:21:41
Great. Okay. Let's go to Brett Lindsay from Missouo.
B
Brett Lindsay3:21:46
Yeah, thanks. Just want to follow up on the 200,000 AI deployments, and specifically what are the highest ROI opportunities at the segment level for the customers? And then as you guys look more inward, you gave a lot of customer examples, but more inward, is there more opportunity with physical AI and your own plants and footprint?
V
Vimal Kapur3:22:08
So let's take the inward example of AI. I think Mike talked about it. You know, our company has been a productivity engine because we have an operating system for many years. Driving productivity 15, 20 years back was using six sigma and kaizen, and then it became robotic process automation and so on. What we realized is that for us to create opportunity of productivity at scale required us to build a centralized services model. And the realization came: we have centralized execution of R&D under leadership, a common R&D team of almost 7,000 people. They were the first one to use AI at scale to do software testing, and it gave us substantial productivity. That gave us a ring bell to say if you want to use AI, you have to centralize your function. It's as simple as that. There's no way you can have a desperate function like in case of Mike: he has finance team in the center, he has FP&A, then he has people in the businesses. There's no way you don't have any scale to do AI to make a meaningful P&L impact. That made us now pivot towards a shared services model. Corporate will be like we are a public company, of course we need a corporate function to behave like a public company, but everything else we do should be a shared service so that you can reimagine the service using AI. So there should be AI versions of that when we do procurement, when we do finance, when we do other functions, customer service. That's our journey. So I would say that how much that number should be? It probably is going to be greater than what we all expect, but it's hard for us to put a number on the table to say it's going to be 30 basis points or 10 or nothing. But it absolutely is greater than zero, and we are very bullish about that. On the external customer side, I think our innovation adoption has to match with the customer's ability to do change management because these offerings we are launching of agentic systems – building an agentic system for buildings, building an agentic system for process industry or plants. When a customer adopts it, they have to make an organizational structural change. They have to hire different types of people. So can they do it in 2 months? Unlikely. Can they do that in two years? Probably. So we are shifting our discussion not only limited to agentic system. When I talk to my peer group, they talk about it: how are you dealing with it? Are you making changes? And they are really dealing with that issue because agent systems mean the skills are getting automated at the bottom of the pyramid and the skills are moving in the middle of the pyramid. For example, he's going to eliminate all the nuisance alarms. So there are a lot of people who are doing this punching the key to deal with nuisance alarm and different kind of system. But given they're eliminated, somebody needs to do something about it. Those people are different. So who's going to make the organizational change to say all these people are less and we need something in the middle? So our scaling is more dependent upon customer adoption of their own change, and the more quickly they do it, I think the rate of change here could be quite different in any new technology. We have to be working with our customers on that.
M
Mark Maluso3:25:19
Okay let's go back to Andy Capitalist in the center. Sorry.
A
Andy3:25:26
Thanks, Demo. Like I think you've run all the businesses in the past. So I'm just curious what you think the biggest unlock is because you talked in the beginning of the conversation about getting the other segments to look like BA. So what do you think the biggest unlock is? And if you think about something like process for instance, it's bigger customers, you know, it's different markets. So how do you sort of deal with the different businesses to get them to look like BA?
V
Vimal Kapur3:25:52
I think the biggest unlock is for us the next innings for Honeywell Technologies is going to be building the vertical-oriented offerings. What industrial companies do well is to build businesses by product line: process automation, life safety, gas detection. So the people are trained to sell their product to a customer. But if you pivot the problem by end market to say we are serving life sciences, we are serving semiconductor, we are serving grid infrastructure – those are problems you have not solved a problem which will need to sell products from multiple businesses. That to me is the biggest unlock in today's revenue stream. All the numbers we presented to you, we don't have any meaningful number of process built in because we haven't proven anything. But if you ask me and all my SPG colleagues and Mike, that's what we are most excited about because this is a scenario. As we execute that, that to me is the biggest unlock because within the segments, I think each business leader is very capable to grow the strategy which they presented. My job and Mike's job is really to imagine now how do we solve this vertical orientation. But that's a relatively unique concept to build cross-sell by each end market. In process it's easy because both Jim and Ken sell to the same customer, there's a high amount of inter-relation. Now when you do it beyond it, it just makes it harder. That to me is the biggest unlock we have to solve. 200 basis points of growth in there is possible, absolutely. That's my incoming thesis. Have we delivered on that? The answer is no. But that's an upside which is not in our numbers right now.
M
Mark Maluso3:27:28
And then you probably deserve a little vacation after June 29th. You've been pretty busy. But assuming you don't take one, where do you reprioritize your time? You will have a little more time right. So where are you going to focus?
V
Vimal Kapur3:27:41
Yes, I mean, if you look at how we executed this separation, it's a bit interesting to spend a minute on that. I think the separation team was done as a separate team under leadership, and we separated it, created a separate separation management office to really drive execution of Solstice and Aerospace separation. My time actually spent was not as significant as it appears from outside. I had to make a few difficult decisions on how to hire leadership team for Solstice and for Aerospace and create board of directors, of course. But the time required is less; the implication of decision is very big. So I did not really go away from the core of spending about one-third of my time externally. That has been my principle – spending time with your salespeople and with your customer because that really gives you the insight on how the businesses are moving. But to your question, it's going to be vertical thinking: the segments where we have a lesser penetration. I'm spending more time with life sciences customer, I'm spending more time with semiconductor customer, getting to know them, what are their pain points, and what offerings we can make. It's interesting that I met with one of the large life sciences customer earlier this year, the largest company, and his comment was, 'I'm surprised I'm meeting a Honeywell CEO for the first time. But you're the biggest automation company, and I don't know why we don't have a relationship with you.' My takeaway was our brand value is so high in his mind, and we have not done a good job to create value for them. Then we talk about our cross-sell solution; they really get excited about it because they said this is new, we haven't heard this before. So that's where the time will get spent more in terms of organic growth – creating more opportunities and of course building pipeline for M&A. I see my job continues to be more growth coming from organic and inorganic actions, and that's where I should spend a lot of my time. But just to the point of how focused we are, tomorrow morning we have all day of business reviews to focus on the first quarter two. We're serious. We need to deliver.
M
Mark Maluso3:29:48
Okay, let's go to Nicole Blaze with your bank.
N
Nicole Blaze3:29:53
Yeah, thanks. Just on the topic of M&A, does the two to four billion dollar bolt-on range mean that large deals are completely off the table? And then a follow-up to Mike, you talked about the legal entities, you talked about the ERPs, and you talked about shared services, but you didn't talk about facilities. Is that an opportunity, or do you think that the size or the number of facilities that you have is right?
V
Vimal Kapur3:30:16
You want to answer? I can talk about the facility. Look, our strategy has worked really well for us as a bolt-on acquisition. So what works well, don't mess around with that. That's fundamentally we want to stay focused on that enterprise range. You never say no to everything. There's never say we won't do this and we won't do that. Things change, but principally speaking, we don't see any necessity to go away from our fundamental strategy of growing install base, minor install base. This strategy will work for us and do some meaningful addition in M&A where necessary, specifically on what I mentioned: verticals and frontier technologies. On your question on facilities, we are already 85% local for local, region for region. We're optimizing things especially in IIA. So you'll see more consolidation, but this is more just to drive scale in our facilities, and that won't require any incremental repositioning funds. I'm assuming about 70 to 80 million of repositioning for Hannover on go-forward basis. But largely we have a footprint that we want and we can grow on it. Actually, Scott here, our VP for IFC, has built a very keen strategy. We have about 80 factories, 80 facilities manufacturing in Honeywell Technologies. He wants to build 25 facilities that will produce 85 to 80% of our revenue – the 80-20 rule. We still need 80 because of some nuances of localization, some unique product lines. But if we turn our focus to 25, that's where you invest capital, that's where you build scale, that's where you build the Honeywell Operating System. I think his strategy is really smart to execute it that way, and that's going to give us leverage. We don't think Honeywell needs any new factory with one exception: LNG. If somebody has more LNG capacity, give me a phone call. We have so much business we can't serve it because it has unexpected business coming our way. But outside that, I think we have a good capacity to serve the entire company, and scaling a few factories is our strategy.
M
Mark Maluso3:32:28
Okay, let's go to Alex Vgo from Everor.
A
Alex Vgo3:32:31
Thanks very much. I wondered if you could talk a little bit to the context of the decision to have a fixed date, i.e., three-year targets, as opposed to through-cycle targets. And maybe talk a little bit about the lift and the acceleration near term and the confidence that you clearly have on the next three years. I totally get that, but the transition to building a habit to be growing faster and the NPI etc.
V
Vimal Kapur3:32:58
I think the three-year number is just to illustrate for everybody in this room to give something which is tangible. Our strategy is more long-term and more durable. We don't think we're going to come back to you in two or three years from time to say we're going to change our strategy. So the fundamental strategy of having mission-critical segments serving building, industrial, process, growing through new product – that's going to remain very robust. But as a public company, we need to give you some commitment you can hold ourselves accountable to. But as Mike said very well, we think every day how do we beat that $6 commitment we're making, because that's really what will excite you and what will excite us. We operate on three-year cycles in Honeywell. Somebody comes to me with a plan and has 10% CAGR like that and it's linear, it's not believable. So I always discount the last year but really focus on the first two years. Because if you can get that growth and the margin expansion in the first two years, you're pretty sure you get it on the back end. So it's really about the next 18 months. Once we instrument the next 18 months in six-month increments, we can then talk about rolling forward the forecast. But that's our general construct financially, and we're quite convicted on what we're going to deliver here in the early cycle of that.
M
Mark Maluso3:34:24
Let's squeeze one or two more questions Mark before we... Yeah.
Good. Let's go back to Julian for a final question.
J
Julian3:34:35
Thanks a lot. Maybe one for Vimmal. Just because of your background in the process business, you know, I remember you used to talk about positioning the portfolio differently there. But when we look at it now, it's still almost half petrochem and refining. So I guess how do you think about the growth profile of that piece of it, and kind of in five years time, how much of that segment should be petrochem refining?
V
Vimal Kapur3:35:03
Yeah, clearly, Julian, the actions we have taken on LNG was thoughtful to derisk our business which is concentrated in refining petrochemicals. So I think that certainly has helped, and the outside growth in that is certainly going to change. And we're equally focused to grow our business on the process side of the business in life sciences and in grid infrastructure. On the core, we believe the biggest opportunity is opex leverage. There may not be a lot of capacity coming for refining petrochemical, but nobody is shutting down any plant. So it means the money being spent on opex in terms of running these facilities better – that's why our mining install base strategy is very critical. So I think that's going to enable our growth. A case in point is Ken's business: he never had any services. They licensed the technology and then sold the catalyst. Now Ken believed he can create several hundred million dollars of services business from ground zero. He never had any. So now all that for us is incremental growth. We're displacing somebody else who was providing those services – maybe small system integrators, small EPCs, maybe customers' in-house team. So getting the maximum share of demand in our core, but pivoting towards some of these high-growth markets like LNG, grid infrastructure, and life sciences. That's why vertical strategy is important. We have called out life sciences and grid infrastructure as priority verticals. We'll do organic growth. Nothing stops us to look at inorganic opportunities there to continue to build our business, more diversity there. So more to come.
M
Mark Maluso3:36:36
Great. We'll leave it there. A couple of points before we wrap up. Lucky for all of you, we have nice warm pullovers to put on on your way out the door. And great timing. We're going to watch the second half of the customer video from before and then Vimmal will join us for closing remarks. So thank you again.
C
Customer3:37:12
At Hilton and Hilton Supply Management, our work really depends on strong supplier partnerships, and our relationship with Honeywell is a great example of just that. What makes our relationship so valuable is how it contributes to real operational outcomes. Whether it's helping us manage energy use at the guest room level or keeping properties running efficiently behind the scenes, the capabilities that Honeywell provides us helps our property streamline operations and deliver a technologically advanced guest experience. Partnerships like this where we can combine scale, expertise, and innovation position us to move faster and deliver even more value. Honeywell and Boehringer Ingelheim have been business partners for more than 20 years now. At the heart of our purpose and our ambitions as a pharmaceutical company are always the patients. Honeywell not only understands this but has also shared and embraced our perspective. Honeywell supports our purpose and plays an important role in helping us to fulfill our commitment to improve the lives of humans and animals. Looking ahead, Honeywell can support us with technological innovation to become faster and better. As a result, improve the quality of our processes through automation as well as through embracing AI. It really helps to have a partner like Honeywell that has the same DNA of innovation that Duke Energy has so that when we get together we can come up with creative solutions to the problems of today but also take advantage of the opportunities of tomorrow. We also use a lot of the energy efficiency products that they have put out on the market that helps us move demand around and helps us maintain the grid reliably but also helps us keep cost affordable for our customers. We are just scratching the surface of what AI can do. AI is going to make things better for our company, better for Honeywell, better for our customers, better for our community. We look forward to continuing our partnership in the innovation and technology space with Honeywell as we serve our customers better. Congratulations, Vimmal and team on the work that you've done in your portfolio transformation. It's been amazing to watch how you focus on the strategy and building momentum as you move towards the new goal. Please welcome back Vimmal Kapur.
V
Vimal Kapur3:39:47
All right. So again, just wanted to thank everyone. I wanted to make sure that we start the day with a customer and end the day with a customer because I believe that customers drive our future. You heard from several segment CEOs and how they're partnering with us every day to drive and shape our future. I think this slide is a summary of where I started my day in the morning. You know, why own Honeywell Technologies? Everybody has a lot of choices. But we have built a portfolio which has transformed into a pure play global automation company. The portfolio mix and the business model really give us an optionality to have more than 10% earnings growth through cycle, and AI is an optionality. I truly believe that this industry is going to transform itself. The timing is near-term versus long-term, and we are going to be leading that whole move of automation to autonomy. And finally, execution is in our DNA, whether it's our operating system or it's in our team. So there's no... I've been in this automation segment for 40 years. I just realized yesterday that I started working on June 10, 1986. Today is June 11, so I completed 40 years only in one segment. And I've never been excited about the future of automation industry not because I'm CEO of the company, but the opportunities which are ahead of us. I'm really excited. I think this moment is a great moment for Honeywell Technologies, and I feel you all are excited in terms of the future which holds ahead for us. So thank you very much for being here. We have a great set of demos put together for you on the side. So do stop by for reception and have a good rest of your day. Thank you.