Greg Jackson26:25
First of all, about energy. Forgive me for what may sound like a pitch, but particularly for people from the States and so on, you'll be less familiar. We're an 8-year-old startup. By revenue, it's nearly $20 billion a year. We provide clean energy to millions of households across the UK, but also most European countries, very big in Japan. The insight behind it really is that fundamentally renewable energy is the cheapest energy we've ever had, and it's getting cheaper every year. What we have is an outdated system that means consumers don't see the benefit. In fact, one of the things that causes backlash as a misunderstanding is that the system we've inherited, built around fossil fuels on everything from household energy to industrial to transport, has somehow managed to make green energy a premium product. We literally tax people for doing the right thing, even though the underlying physics are that it's the cheapest way of powering our lives. Our job is solving that. By the way, it works. Energy companies globally, or utilities, whichever you want to call them, are either invisible or unpopular. We've got a 44-point net promoter score advantage over the next best company in the sector. It's the greatest gap of any company in any sector in the UK. We're now the biggest power provider in the UK because it works. The kind of thing that we've tried to do is to say to consumers that when it's windy and sunny, the more power you use, the cheaper it gets, and it keeps getting cheaper. You don't necessarily have to think about it. The very best compliment for this is electric vehicles. A household with an electric vehicle uses twice as much electricity as one without, and all of that additional consumption can be shifted. You get home and you plug in. You don't care whether we charge your car at 6:00 AM or 6:00 PM. In fact, for most people, you don't care whether it's Sunday, Monday, or Tuesday as long as you've got the miles when you need them. So you're using huge amounts of AI to estimate when every car is going to get home, how much battery you'll need, and we match that with the cheapest energy available, which really correlates with clean energy. Just to give an idea about how impactful this is, I'll use UK numbers because it's our biggest market. A customer using our smartest products to charge their car pays £2.30 for every 100 miles. For an internal combustion engine car, it's £20. Petrol and diesel cost eight times more than green power if we're using the tech correctly. Now what we're finding... First of all, let's talk about this backlash thing. Forgive me for this, for another Britishism, but I honestly couldn't think of any other way of expressing it: the fossil fuel industry are themselves... right? I'm lucky enough to spend a lot of time with them as a power company, and we even sell an awful lot of gas. I spent a lot of time with them, and they've woken up to the fact that electric vehicles are insanely popular. The exponential demand for electric vehicles has caused this backlash. Every article you read can be traced back to a fossil fuel lobbyist. If you speak to people who drive electric cars, speak to the Uber passengers that go in the back of them, it is a superior experience. It's dramatically cheaper to run. By the way, I know that everyone's got an electric car. I've had them seven years. The total amount I've spent on servicing is $160. Total amount ever. So you've got an entire industry now quaking when it realizes that not only policy, not only the desire for government net zero, not only the commitments that are made and the brilliant work from city mayors, but consumers prefer the product now, today. Some people may say electric cars are a rich person's plaything, but if we look at the tidal wave of cheap models that are going to be emerging from China soon, and look, of course, all the trade challenges and things like that, but they reveal the underlying economics of EVs are getting cheaper and cheaper and cheaper. Battery costs fell 133% last year? They fell 133% the year before. Over the last 30 years, they've fallen 97%. So the hardware is coming down massively in price through technology, it's come down massively in price through scale. The cost to fuel them is getting cheaper the more wind farms and solar farms we build, the cheaper the power at the best times. For the fossil fuel industry, it's particularly bad news because the moment a household gets an electric car and realizes that by using clean energy they can reduce the cost of travel 8X, they ask, 'What else can I do?' We found the electric car is the gateway drug for the transition. The moment you get an electric car, you start thinking, 'What if I got a heat pump and got rid of my gas boiler or my gas furnace? What if I got solar panels? By the way, solar panels reduce the cost of your heat pump and your EV by another 80%.' Now of course, not everyone can have all these solutions today. Many people might not live in a house where they've got the ability to have a cheap charger at home and solar panels on the roof. But as we build out the infrastructure for the early adopters, it makes it cheaper for everyone else. We'll hear about the public charging infrastructure isn't yet up to speed, but it's growing exponentially. As we learn how that infrastructure is used, the data behind it allows us to put more of the right chargers in the right places. As the costs keep coming down, we open up wave after wave of accessibility of EVs for everyone. So I think this backlash is a manufactured resistance, but politicians are responding. Voters appear to be responding. Politicians will respond up to the point they discover that people actually prefer these products. We see it with every technology wave. Who remembers the first of the mobile internet? Do you remember WAP? Anyone looked at WAP and said, 'Mobile internet is never going to happen.' Two or three years later, you had...
The technology revolution of the smartphone with a touchscreen changed the world. We can't... I said to a fossil fuel exec, 'You know we need an orderly transition.' I said, 'Too late, mate.' When consumers realize they can put solar panels up, charge their cars, and disconnect from your world, and their neighbors discover it, it's scaling. This stuff is all going to happen. They can slow it down through backlash dialogue, but it's the job of leaders. Everywhere I look, there are these things about leadership to make the world a better place. Everyone in this room, everyone in every room other than the fossil fuel lobbyists, should be spreading this story. It is going to happen. It's our job to make it happen as fast as we can, not only because it's good for the planet, but because it's incredible. The local air pollution story is so... Shenzhen has cleaner air than London now. If we're really here to lead and we look at the fundamentals, we know it's better for consumers, and it's also the greatest business opportunity of my lifetime. Energy today is a $2 trillion sector. The entire automotive sector over the next 15 years will change, and companies that lead will deliver greater value for their shareholders than those trying to resist inevitable change.