J. Gallagher1:10
Good morning, thank you for joining us. We hold this meeting to give the investment community a chance to hear from our business leaders and better understand what continues to drive Gallagher's growth and long-term value creation. Outside of the busy earnings season, it serves as a primer for new investors. I'll discuss Gallagher's strategic pillars and why we believe we are very well positioned to grow revenues and improve profitability. I'll give an update on the insurance market and economic conditions. After me, you'll hear from our business leaders discussing their businesses, markets, trends, growth opportunities, and operating initiatives, including specific examples of how they're using AI and how they see the second quarter developing. Our CFO will provide more detail on Q1 results and the financial outlook.
One of the questions I hear most often is why Gallagher continues to grow across different market environments and outpace the industry over time. The answer lies in our strategies that have stayed consistent for decades.
First, organic growth. Even after growing organically by over $1 billion and acquiring more than $4 billion in annualized revenue since 2020, we still touch less than 5% of the global insurance market. The industry is highly fragmented. Second, mergers and acquisitions. The opportunity remains substantial because insurance distribution remains highly fragmented worldwide. So far this year, we've completed 15 mergers representing around $200 million of estimated annualized revenue. Our pipeline includes 40 term sheets signed or being prepared, representing around $200 million of annualized revenue. We remain disciplined on valuation and focused on culture. Third, increasing productivity and raising quality. More than two decades ago, we began building our Centers of Excellence, where today over 18,000 colleagues handle many of our back-office and client servicing activities through standardized processes and common systems.
This work is important for our AI differentiation. The differentiator is not simply that we are using AI today — it's that we built the foundation over many years with standardized workflows, clean data, and a global operating model. That foundation allows us to move with speed and consistency as we deploy AI across the business. AI is not a future initiative for Gallagher — it's already integrated in how we operate, how we support our professionals, and how we serve our clients. We're embedding AI in practical, workflow-driven ways across brokerage, claims, benefits, reinsurance, and M&A, with a consistent focus on improving speed, insight, and execution. In brokerage, AI is reducing the time required to analyze carrier quotes, summarize loss data, and prepare renewals. In claims, we're using AI to identify severity and litigation earlier. Importantly, AI makes our brokers, consultants, and claim professionals more effective — it does not replace them. As risks become more complex, clients continue to need judgment, advice, advocacy, and market access.
Now let me update you on the insurance market and economic conditions. Property lines are seeing premium decreases, down approximately 9% year over year. Casualty lines are up about 5%, including general liability up 1%, commercial auto up 4%, and umbrella up 8%. Overall, property premium changes are up about 3%, with stronger increases in U.S. international markets. We see meaningful differences by account size, with property risks facing the most pressure.
Mid-month revenue, audits, and cancellations are in positive territory, continuing to point to solid underlying activity for the quarter. In the U.S., the number of jobs is ahead of the number of people working. Healthcare costs continue to trend higher due to innovative medical treatments and prescription drug costs. Employers are continuing to look for cost-effective ways to support their human capital needs. Overall, these indicators suggest underlying market conditions that support our business and continue to support our growth expectations for 2026.
Let me preview what you'll hear from each of our business leaders. Mike will discuss our Americas PC and specialty operations — how scale, niche expertise, data, and technology help us win in the marketplace. Patrick will discuss our international PC, London specialty operations, our global platform, digital ecosystem, and specialized expertise. Tom will discuss Gallagher Re and our global M&A strategy. Our benefits leader will walk through employee benefits, HR consulting, and operations. Scott will discuss our risk management business. And our CFO will bring it all together financially.
I'll now turn to more detail on our organic growth. Our combined brokerage and risk management operations are on track to deliver full-year 2026 organic growth of about 6%. We have deep capabilities in advisory across more than 72,000 colleagues. Insurance is one of the most essential products in the global economy — it touches just about every sector, all of which have increasing risk and greater complexity. We estimate more than $8 trillion in insurance premiums globally. Contributing to broader market growth is the ever-increasing size and complexity of risk, meaning insurers need our expertise more and more. Emerging technologies, energy transition, and cyber threats all require specialized expertise, better data, and more sophisticated placement.
Today you'll hear from the team how we have industry-leading talent with deep expertise across products and geographies, a consistent approach to sales and service, and an ever-increasing global brand. Those strengths are reinforced by the scale of our Centers of Excellence and the technology and AI capabilities we continue to build. You'll also hear about the diversity of our model, with operations across P&C retail, wholesale, benefits, reinsurance, and claims — each with different growth drivers and sensitivity to market cycles.
Another way we create long-term value is through mergers and acquisitions. When firms join Gallagher, they get immediate access to expertise, carrier insights, digital and AI tools, thought leadership, a recognized brand, and elevated service from our Centers of Excellence. It also strengthens Gallagher through the addition of talented producers, specialized expertise, and local market relationships.