Avani Prabhakar on AI productivity paradox
From How Dropbox is designing intentional work in the AI era with Loom | Team '26 | Atlassian · · Atlassian
“AI is kind of more used as individual productivity and it's not really delivering any gains when it comes to team productivity or enterprise productivity. There is a big amount of fragmentation tax. With the advent of AI, we are seeing that there's a lot more coordination that is required because the way AI is kind of introduced or forced into the system, it's not really helping more collaboration. It's actually driving more effort.”
On , Avani Prabhakar, Chief People Officer at Atlassian, spoke about AI productivity paradox during How Dropbox is designing intentional work in the AI era with Loom | Team '26 | Atlassian on Atlassian.
About Avani Prabhakar
Avani Prabhakar, Chief People and AI Enablement Officer at Atlassian, spoke at the Team '26 event on May 7, 2026, in a conversation with Dropbox's Allison Vendt about AI transformation and collaboration. Prabhakar stated that 99% of Atlassians use the company's AI tool Rovo in daily work, and that about one-third of employees are considered "super users" who use AI effectively to change workflows. She said that AI is often used for individual productivity but does not deliver gains for team or enterprise productivity, and described a "fragmentation tax" where AI implementation increases coordination needs rather than collaboration. Prabhakar noted that 84% of C-suite investment in AI goes into tooling, with few companies investing in skills, capabilities, or ways of working. She said that teams using AI at a team level, with workflows redesigned around AI, are 5.6 times more efficient than non-AI teams or teams using AI without a collaboration layer. She recommended starting with small, documented "AI working agreements" for specific workflows rather than attempting company-wide transformation.