Gregory Sorensen on operational excellence
From Lessons in Leadership: Gregory Sorensen and Dr. Dionne Ledford · · Steve Adubato
“As Chief Operating Officer, I have the responsibility for ensuring that we have the right systems in place for water production and distribution infrastructure, so that we provide safe, clean, reliable water 24/7 365. Also, planning for the future, anticipating infrastructure rehabilitation, and meeting new regulatory challenges.”
On , Gregory Sorensen, Vice President & Chief Operating Officer at MIDDLESEX WATER CO, spoke about operational excellence during Lessons in Leadership: Gregory Sorensen and Dr. Dionne Ledford on Steve Adubato.
About Gregory Sorensen
Gregory Sorensen, Vice President and Chief Operating Officer at Middlesex Water, appeared on the "Lessons in Leadership" program hosted by Steve Adubato. Sorensen described his role as overseeing water production and distribution infrastructure to provide safe, clean, reliable water, as well as planning for future infrastructure rehabilitation and meeting regulatory challenges. He stated that safety and security of premises and systems are also part of his responsibilities, and that he helps guide the organization strategically as part of the leadership team. In the interview, Sorensen discussed leadership qualities, saying the company looks for initiative, ownership, and inquisitiveness in leaders. He noted that giving and receiving feedback is difficult but depends on trust, and that when leaders stop learning they stop improving. Sorensen also said artificial intelligence is starting to impact Middlesex Water's work, such as analyzing historical water pressure data to optimize equipment placement. Separately, in October 2024, Sorensen was referenced in a WREX report about Congressman Eric Sorensen's effort to secure funding for clean drinking water infrastructure in Freeport, Illinois.