Olivia Nottebohm on customer focus
From Olivia Nottebohm Says AI Is getting Powerful! 💪 #foryou #shorts #explore #ai #bettertech · · BetterTech
“As teams are designing an offering or a solution, first are always focused on the customer right they have to be solving a problem for the customer whether it's on the consumer side or the business side right so of course that has to be the number one Focus area is the customer and the end user itself.”
On , Olivia Nottebohm, Chief Operating Officer at BOX INC, spoke about customer focus during Olivia Nottebohm Says AI Is getting Powerful! 💪 #foryou #shorts #explore #ai #bettertech on BetterTech.
About Olivia Nottebohm
Olivia Nottebohm, Chief Operating Officer at Box, stated in a November 2024 video that AI is evolving faster than any other technology she has seen, with progress measured in weeks rather than months or years. She emphasized that teams designing AI-powered offerings should focus on solving customer problems and ensuring solutions are future-proof. In a September 2021 interview while serving as COO of Dropbox, Nottebohm discussed the future of work, describing the company as a "Switzerland platform" that integrates with tools like Zoom and Slack. She noted that remote work led to a 20x increase in Zoom integrations on Dropbox and argued that distributed work offers opportunities to hire more diverse candidates. Nottebohm also stressed the importance of overcommunication in remote environments, setting goals for accountability, and being kind to oneself during periods of change.