Franco Poletti on patient focus
From Livanova | Franco Poletti | Biomedical valley · · Biomedical Valley
“At LIVANOVA, we are working on three main pillars: focusing on patient problems, valuing contributions from people through a bottom-up approach, and fighting waste, especially process waste, all integrated into continuous improvement.”
On , Franco Poletti, President of Cardiopulmonary Business Unit at LIVANOVA PLC, spoke about patient focus during Livanova | Franco Poletti | Biomedical valley on Biomedical Valley.
About Franco Poletti
In a July 2021 talk at a Biomedical valley workshop in Mirandola, Italy, Franco Poletti, President of the Cardiopulmonary Business Unit at Livanova, discussed the company's focus on process innovation and continuous improvement. He stated that the company is working to place the patient at the center of the healthcare system, describing a shift from a past approach where "the doctor’s word was final" to a more structured therapy approach. Poletti noted that the COVID-19 pandemic highlighted the value of agile thinking models originally developed for production systems. Poletti described Livanova's "Liva New Business System," an initiative to extend the Kaizen continuous improvement approach beyond production to all company functions. He said this involves constantly reviewing patient needs, measuring service quality, and adopting a structured problem-solving method that includes gathering information directly from where it originates. Poletti acknowledged that changing cultural habits is a "great challenge," particularly in Italy, and emphasized that such changes must be led by example from top management.