Camille Burckhart on digital innovation
From 14: La transformación digital en la banca puertorriqueña | con Camille Burckhart, Banco Popular · · Parallel18
“At Popular, we don’t innovate just for innovation’s sake. We focus on solving real problems and accelerating processes that customers don’t want to do manually, like digital check deposits or sending money through mobile apps.”
On , Camille Burckhart, Executive Vice President and Chief Information & Digital Strategy Officer of Innovation, Technology & Ops. Group at POPULAR INC, spoke about digital innovation during 14: La transformación digital en la banca puertorriqueña | con Camille Burckhart, Banco Popular on Parallel18.
About Camille Burckhart
Camille Burckhart, Executive Vice President and Chief Information & Digital Strategy Officer at Popular, has discussed the bank’s digital transformation efforts and the challenges of balancing innovation with regulatory compliance. In an October 2024 podcast, she stated that Popular manages its technology investments by allocating resources across regulation, security, innovation, growth, and efficiency. She noted that the bank formed an internal technology group with over 700 employees after selling its subsidiary Evertec, and that it runs programs such as the Impact Fund, which she said has invested over $8 million in fintech and social impact startups in Puerto Rico. Burckhart expressed caution about blockchain and cryptocurrencies, stating she prefers to focus on artificial intelligence, which she said will transform banking similarly to smartphones. In a 2018 speech at the Animus Women’s Innovation Summit, Burckhart discussed the importance of disrupting mindsets and challenging expectations. She said that all companies will become "mini technology companies" and that technology is necessary for survival and relevance. She advised building teams, recruiting people better than oneself, and not taking criticism personally. Burckhart also noted that she began working at Popular 23 years ago in internet strategy, and that she was introduced at the event by her mother, who also worked at the bank as an executive.