Sashi Narahari on automation
From 2024-11-07 1450 Business Services at a Crossroads; Value Creation or Irrelevance · · ABSL Poland
“Automation levels are slow — today roughly a third of work is done by machines in our clients' finance functions; with newer technologies that can get to 70–80% but over years, not overnight — disruption happens slowly and then suddenly.”
On , Sashi Narahari, Cofounder at HighRadius, spoke about automation during 2024-11-07 1450 Business Services at a Crossroads; Value Creation or Irrelevance on ABSL Poland.
About Sashi Narahari
Sashi Narahari, co-founder and CEO of HighRadius, has been discussing the future of enterprise software and artificial intelligence. In a March 2026 keynote, he addressed the debate over whether generative AI is a "Ponzi scheme," arguing that the answer depends on the "AI bet" a company makes. He introduced the concept of "AQ" (Algo Quotient), which he described as the ability to choose the right algorithm for a given problem, and predicted that finance leaders will increasingly become "AI managers." He also announced a new "outcome-based pricing" model for HighRadius, with no implementation or subscription fees until a customer goes live, followed by a percentage gain share. Narahari has previously predicted that traditional B2B cloud software will be "dead by 2030," to be replaced by "autonomous software." He has stated that HighRadius is investing in "autonomous finance" applications, including for receivables, treasury, and accounting. In a 2024 appearance, he discussed a shift in business services away from labor cost arbitrage and toward value creation and business outcomes, noting that some clients are reshoring operations as automation reduces the labor factor. He has also shared advice for SaaS founders, emphasizing a focus on product development and customer acquisition, and has described his approach to selecting investors based on their willingness to hold long-term positions.