Jeffrey Sullivan on healthcare interoperability
From The Tate Chronicles: Live at HIMSS25 with Jeffrey Sullivan and Russell Teague · · Healthcare NOW Radio
“Direct Trust came around and said you know what Cloudfax isn't going anywhere. we need to take this and bring fax into healthcare the same way that we brought um what effectively was email in with direct secure messaging and it's basically there is a means by this pervasive communication mechanism used in healthcare can be made to adopt all of those same standards.”
On , Jeffrey Sullivan, Chief Technology Officer at CONSENSUS CLOUD SOLUTION INC, spoke about healthcare interoperability during The Tate Chronicles: Live at HIMSS25 with Jeffrey Sullivan and Russell Teague on Healthcare NOW Radio.
About Jeffrey Sullivan
Jeffrey Sullivan, Chief Technology Officer at Consensus Cloud Solutions, has discussed the company's role in healthcare data exchange, describing it as creating a "digital bridge" between traditional healthcare communications and modern digital health. He stated that much healthcare information is still exchanged in unstructured formats like faxes and scanned documents, and that the company's technology extracts and transforms that data into structured formats for use in modern systems like FHIR or HL7. Sullivan identified the biggest barrier to interoperability as a "human one," noting that healthcare organizations often have multiple systems with "air gaps" where humans must manually review or re-enter data. He emphasized that in healthcare, unlike other tech sectors, one cannot "move fast and break things," and that innovation must be built on a foundation of security, stability, and scalability. Sullivan has also promoted the company's digital signature product, jSign, which he said was developed to address an underserved emphasis on healthcare in the signature market. He described the product's ability to populate documents with data from medical record systems, allow patients to review and correct information, and automatically pull updates back into the original system. He noted that the company spun out into its own publicly traded entity, Consensus Cloud Solutions, in October 2021 under the ticker CCSI on the NASDAQ. Separately, Sullivan has spoken about his personal golf practice, describing himself as a plus-four handicap and advocating for disciplined routines, alignment, and consistent repetition over flashy fixes. He has also commented on American universities, stating that they are "important institutions where brilliant people do important work" but are also "losing their value and deeply corrupted by radical left-wing dogma."