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John Fallon on textbook pricing

From How to Navigate Digital Transformation and Disruption with John Fallon Former CEO of Pearson · · International Business Today

“For the 30 years previously the cost of college textbooks had gone up three times the rate of inflation every year. I remember a wakeup call — CNN Money early in my tenure did a piece on America's greatest consumer ripoffs, and it included college textbooks.”

John Fallon
Former CEO of Pearson, Independent
Controversial Policy Impact textbook pricingconsumer protectioneducation policy

On , John Fallon, Former CEO of Pearson at Independent, spoke about textbook pricing during How to Navigate Digital Transformation and Disruption with John Fallon Former CEO of Pearson on International Business Today.

How to Navigate Digital Transformation and Disruption with John Fallon Former CEO of Pearson
Watch on YouTube at 10:47
How to Navigate Digital Transformation and Disruption with John Fallon Former CEO of Pearson
Watch on YouTube at 10:47
20 million textbooks a year, down to less than 1 million. John Fallon led Pearson through one of the most dramatic digital transformations in corporate history. The ed-tech "unicorns" everyone bet on? He calls them "uni-corpses." In this conversation about digital transformation and leadership, the former Pearson CEO reveals why the human side of transformation is harder than the technology, what the Fortune 500 data actually shows about disruption, and how purpose kept a 190-year-old company alive when the stock price was in freefall. John Fallon served as CEO of Pearson for nearly a decade, steering the education giant from print to digital. He is co-author of Resurgent: How Established Organizations Can Fight Back and Thrive in an Age of Digital Transformation, and is now Professor of Practice at Northeastern University. 📉 How Pearson's textbook business collapsed from 20M units to under 1M in a decade 📊 Why 474 of the 1995 Fortune 500 are still thriving today 🚨 The CEO mistake of calling middle managers "permafrost" instead of shock absorbers 💸 How a failed $200M bet on self-publishing revealed the truth about disruption ⚡ Why AI will transform work over a decade, not six months 🎯 How surviving throat cancer reshaped his entire philosophy on leadership 00:00 Intro 01:14 How Pearson Went From 20M Textbooks to Under 1M 03:09 The Achilles Heel of Digital Transformation 04:17 How the Ed-Tech "Unicorns" Became "Uni-Corpses" 05:56 How "Resurgent" Went From Lived Experience to Book 06:40 Why the Fortune 500 Disruption Myth is Wrong 08:10 What 30 Years of Digital Change Teaches Us About AI 08:52 How to Find Your Company's Enduring Value 10:37 The $100 Textbook Rip-Off That Broke an Industry 12:42 How Shifting From Inputs to Outcomes Saved the Business 14:50 Why the "Transformation" Part is Harder Than the Digital Part 16:24 How to Lead When Change Feels Overwhelming 17:03 Why Middle Managers Are Shock Absorbers, Not Permafrost 18:42 The Myth That Disruption Always Happens Fast 21:08 How Self-Publishing Became a $200M Lesson 22:42 Why Higher Education Has Survived Every Disruption Prediction 24:46 How Purpose Kept Employees and Shareholders Loyal During Crisis 27:08 Why Pearson Sold the Financial Times and Penguin 29:00 The Future of Higher Education in the Age of AI 31:04 Why AI Automates Tasks, Not Jobs 33:36 How Experiential Learning Prepares Students for the AI Era 35:01 Why AI Raises the Bar (and Why "Good Enough" is Dead) 37:46 Why Humans Need to Be Even More Human 39:07 How Northeastern is Already Building the Future of Education 41:58 Two Pieces of Advice Every Global Leader Needs to Hear 43:41 How Surviving Throat Cancer Changed His Leadership Forever 46:16 Outro About the Guest: John Fallon served as CEO of Pearson PLC for eight years, leading the 190-year-old education company through a major digital transformation. He is now Professor of Practice at Northeastern University, Chair of GEMS Education, and an executive fellow at London Business School. LinkedIn:   / johnfallonpearson   Pearson: https://www.pearson.com 📖 Get Resurgent: How Established Organizations Can Fight Back and Thrive in an Age of Digital Transformation Amazon: https://www.amazon.com/Resurgent-esta... Bookshop.org: https://bookshop.org/p/books/resurgen... About the Host: Paula Caligiuri is a Distinguished Professor at Northeastern University's D'Amore-McKim School of Business and co-host of International Business Today. Her research focuses on cultural agility, global leadership, and workforce development. Northeastern: https://damore-mckim.northeastern.edu... LinkedIn:   / paulacaligiuri   🎬 Watch this episode:    • How to Navigate Digital Transformation and...   International Business Today Podcast: 📺 YouTube:    / @internationalbusinesstoday   🎧 Spotify: https://open.spotify.com/show/2y21Xex... 🍎 Apple: https://podcasts.apple.com/us/podcast... 💼 LinkedIn:   / international-business-today-by-northeaste...   🌐 https://damore-mckim.northeastern.edu... 🎓 Ready to lead through the next wave of digital transformation? Explore Northeastern's online business programs → https://online.northeastern.edu/ #ibtpodcast #northeasternuniversity #digitaltransformation #JohnFallon #ceoleadership #futureofwork #aiinbusiness #pearson #changemanagement #experientiallearning #businesspodcast #highereducation
John Fallon

About John Fallon

Former CEO of Pearson · Independent

John Fallon, the former CEO of Pearson, has been discussing the company's digital transformation and the lessons he learned from leading it. He stated that Pearson's annual sales of U.S. college textbooks fell from 20 million to less than 1 million during his tenure, and described the shift as one of the most challenging digital transformations in corporate history. Fallon has referred to many ed-tech startups as "uni-corpses," and argued that most Fortune 500 companies existed before the internet. He has said that digital transformations take decades, not years, and that the human side of change is harder than the technology. Fallon has also spoken about the importance of organizational purpose during difficult periods, stating that "when times got hard... we actually double down on the purpose and the values." He has emphasized that "disruption and transformation is not something that you do to somebody — it's something that you do with them," and that the biggest impact comes from partnering with educators rather than disintermediating them. Fallon has co-authored a book titled "Resurgent: How Established Organizations Can Fight Back and Thrive in an Age of Digital Transformation" and has served as chair of War Child UK and an adviser to Blenheim Chalcot and Kira Learning.

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