Luciano Ramos on leadership
From Continuing the Conversation: Luciano Ramos on Leading Innovation at Optimum [Part 2] · · Optimum
“I brought back to work the idea of giving people a little bit of time to act upon feedback. In previous years, I would have been more direct and impatient, but now I understand there might be other factors affecting a person's ability to act on feedback.”
On , Luciano Ramos, Executive Vice President and Chief Product & Technology Officer at ALTICE USA INC, spoke about leadership during Continuing the Conversation: Luciano Ramos on Leading Innovation at Optimum [Part 2] on Optimum.
![Continuing the Conversation: Luciano Ramos on Leading Innovation at Optimum [Part 2]](https://i.ytimg.com/vi/kD9VejaGSfE/0.jpg)
About Luciano Ramos
In April 2025, Luciano Ramos discussed his leadership philosophy and the cultural transformation at Optimum in a two-part interview series. He stated that his team reduced outages by 85% in one year by focusing people, resources, and platforms on providing stability. Ramos described technology as "the little engine that makes everything run" and said his goal is to create an environment where employees feel their work is meaningful and connected to the corporate mission. Ramos emphasized the importance of feedback, calling it "the best tool that we all have as leaders" and noting that giving candid feedback requires understanding the individual and timing. He said he has become a more patient leader, drawing lessons from raising his teenage children, and that he now gives people time to process feedback rather than being direct and impatient. Ramos also credited his father, who changed careers from psychology to marketing in his 40s, as a model of hard work and the belief that "everything is possible."