Jeff Shiner on startup strategy

About Jeff Shiner

Jeff Shiner, CEO of 1Password, has been discussing the company's evolution from a consumer password manager into an "extended access management" platform for businesses. He described the concept of an "access trust gap," which he defined as the difference between the identities, apps, and devices a business manages and those actually used by employees. Shiner stated that 1Password's approach aims to combine security and productivity by securing logins for every app on every device, regardless of an employee's location. He also addressed the impact of agentic AI, noting that non-human agents require human-level access to services, which presents a new security challenge. Shiner has also spoken about the company's growth journey, noting that 1Password was bootstrapped and profitable for 14 years before raising outside capital in 2019. He said in hindsight he would have raised capital earlier, describing the funding as "courage capital" that provided validation and the ability to pursue acquisitions. Shiner has advocated for Canadian tech talent, stating that young innovators "have to stop thinking that they have to leave Canada to be successful." He has also discussed hiring, emphasizing the importance of "attitude and aptitude" in senior hires, and the need for companies to provide employees with security tools rather than relying solely on education.

Profile compiled from Jeff Shiner's verified public interviews and appearances. See all quotes & transcripts →