Velchamy Sankarling on corporate values
From Invited Guest Lecture by Mr. Velchamy Sankarlingam, USA · · Indian Federation of Neurorehabilitation
“I think it was not a business moment, but it was basically a moment of time where we need to show our values. And you know, the pandemic pretty much shut down everything. And we also know that it's not just schools. We needed to make sure we fill wherever the gaps are. And you know, the 40 minute was used by a lot of people for keeping a social connection. You know, social connection is as important as you know, like mental health is as important as a physical health. So, we felt like we don't want to do that. But at the same time, uh schools, we know that education is very important, and we made sure that schools have access to this. And a lot of the schools may not have had budget at the time. But a lot of this is is also shows that I mean, the company culture is not like a short-term transactional. It's basically a like a long-term value. And we always focus at customers. Like what is best for the customer we feel is the best for the company.”
On , Velchamy Sankarling, President of Product & Engineering at Zoom Video Communications, spoke about corporate values during Invited Guest Lecture by Mr. Velchamy Sankarlingam, USA on Indian Federation of Neurorehabilitation.
About Velchamy Sankarling
Velchamy Sankarlingam, President of Product & Engineering at Zoom Video, delivered an invited guest lecture on April 1, 2024, discussing the company's values and technological developments. He stated that during the pandemic, Zoom's focus was on "fill[ing] wherever the gaps are" and prioritizing customers, describing it as "a moment of time where we need to show our values" rather than a business decision. Sankarlingam also commented on AI's role in healthcare, saying it "can never make like a clinical judgment" but can "bring more clinical focus to all the physicians and remove a lot of the overhead and the paperwork." Sankarlingam discussed Zoom's AI capabilities, including a "customer AI companion" that can integrate with other software to pull patient data and provide summaries. He predicted that by 2030, "a Zoom call will be able to do things much better than what you would be able to do in person." Reflecting on his personal values, he cited Dr. Abdul Kalam and Kamaraj as figures who "went against the tide," adding that he has left jobs when they did not align with his value system.