From PRAXIS 2023 - Roopa Unnikrishnan · · Reputation Today
“IDEX is a $3 billion company and we're traded at an 18x multiple; when we had a tough quarter and transparently lowered guidance, our stock price went up because we've consistently told a clear story that we know how to deliver operational results and have a plan.”
On , Roopa Unnikrishnan, Senior VP and Chief Strategy & Innovation Officer at IDEX Corporation, spoke about financial markets during PRAXIS 2023 - Roopa Unnikrishnan on Reputation Today.
At the PRAXIS 2023 summit in September 2023, Roopa Unnikrishnan delivered a keynote address on how business strategy can enhance public relations efforts. She argued that communicators should focus on identifying and telling the 20% of a company's story that makes it unique and valuable, rather than repeating narratives common to the industry. Unnikrishnan cited IDEX Corporation as an example, stating that the company's consistent communication about its operational results allowed its stock price to rise even after a tough quarter with lowered guidance. During a fireside chat, Unnikrishnan also discussed the risks of generative AI in PR, noting that AI hallucinations can fabricate details, such as falsely claiming she had climbed K2. She criticized companies that tell sustainability stories they cannot substantiate, and suggested that Apple's Tim Cook should instead emphasize redesigning the iPhone for longevity and a services-based model rather than relying on planned obsolescence.