James Moran on customer service
From VA Talks: James Moran | Testimonial Video · · VA Talks: Virtual Assistant Company
“If there's ever an issue that comes up I get a call directly from Sam, the CEO — we talk about it, we talk about how we can avoid that in the future; he's so attentive to his customers.”
On , James Moran, Chief Administration Officer & President of Eastman Business Park at EASTMAN KODAK CO, spoke about customer service during VA Talks: James Moran | Testimonial Video on VA Talks: Virtual Assistant Company.
About James Moran
In a 2019 testimonial video for VA Talks, James Moran described the company as "such a blessing" and recommended it to anyone considering hiring a virtual assistant. He stated that VA Talks had handled both standard tasks, such as designing websites and managing email lists, and "non-standard tasks," adding that "whatever I need done they find a way to do it." Moran also noted that when issues arise, he receives a direct call from the CEO, Sam, and that the CEO is "so attentive to his customers." He characterized the company as feeling like "my home overseas, my family overseas."