Bala Sathyanarayanan on customer relations
From Bala Sathyanarayanan, EVP & CHRO at Greif, Inc. · · Firstup
“If we serve our customers right, the customers will do the right thing of providing Greif an opportunity to serve them again and again and again and again; that's a nice virtuous cycle.”
On , Bala Sathyanarayanan, Executive Vice President & Chief Human Resources Officer at GREIF INC -CL A, spoke about customer relations during Bala Sathyanarayanan, EVP & CHRO at Greif, Inc. on Firstup.
About Bala Sathyanarayanan
In a September 2022 appearance on the podcast "Cruising Altitude," Bala Sathyanarayanan discussed his approach to employee experience at Greif, Inc. He stated that his role is to serve his colleagues so that they can serve customers effectively. Sathyanarayanan described a "virtuous cycle" in which serving colleagues leads to better customer service, which in turn provides Greif with continued opportunities to serve those customers.